University Advertising and Promotion in Business Report

This report examines the scope of marketing communications, focusing on the communication process, the organization of advertising and promotions, and relevant regulations in the UK. It explores the role and importance of advertising, including branding, creative strategies, and working with advertising agencies. The report further investigates below-the-line techniques, such as those used by Amazon, and evaluates other promotional strategies. Finally, it delves into the development of integrated promotional strategies, including budget formulation, promotional plan creation, and techniques for measuring campaign effectiveness. The report also covers current trends in advertising and promotions, highlighting the impact of ICT on the industry. The report is well-researched and provides a comprehensive overview of advertising and promotion within a business context.

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Advertising and Promotion in Business
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Advertising and Promotion in Business
Contents
Task 1...........................................................................................................................................................3
LO 1 Scope of Marketing Communications .................................................................................................3
1.2 Organization in the Advertising and Promotions ..............................................................................4
1.3.Regulations of Promotion in the UK ..................................................................................................5
1.4. Current Trends in Advertising and Promotions, Impact of ICT..........................................................6
LO2 Role and Importance of Advertising.....................................................................................................7
2.1. Role of Advertising in an integrated promotional strategy...............................................................7
2.2. Branding and its usage in a Business ................................................................................................8
2.3. Creative aspects of Advertising Strategy ..........................................................................................9
2.4. Ways of working with Advertising Agency........................................................................................9
Task 2.........................................................................................................................................................11
LO3 below-the- line techniques and its use...............................................................................................11
3.1. Below-the-lines techniques and its usage for Amazon...................................................................11
3.2. Evaluate other techniques of below-the-line promotion strategy..................................................11
LO4 plan integrated promotional strategies..............................................................................................12
4.1. Formulation of Budget for an integrated promotional strategy .....................................................12
4.2. Development of a promotional plan for a business product..........................................................13
4.3. Integration of promotional techniques into the promotional strategy for a business or product. .14
4.4. Some techniques for measuring the campaign effectiveness.........................................................15
References.................................................................................................................................................17
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Advertising and Promotion in Business
Task 1
LO 1 Scope of Marketing Communications
1.1 Communication Process in Advertising and Promotion
Communication is very important aspect through Amazon can delivers effective and
accurate results at workplace. With the help of following steps, the chosen organization can
implement communication at workplace:
Sender: Sender is a person in Amazon who convey message within the market regarding
products and services of the business. For example, if Amazon is implied new services that is
discounting on apparel products. Thus, sender need to convey this message in market for
implementation new things. With the help of advertisement, the chosen business can deliver this
message in market so that it would be beneficial to produce effective results in the enterprise.
Encoding: Sender encodes the message with implements information and ideas in
symbolic and sign terms. In this aspect, the chosen enterprise need to implement accurate
message to the customers. For instance, if the chosen firm implement discounting services, they
have to assess the market through providing symbolic information. In this aspect, advertisement
could be determines in term of encode the message for develop promotion of discounting
products.
Message: Message can be send in different terms such as oral, written, symbolic and
sign, etc. In this message all relevant information has been collected that send by sender of
Amazon. Message is in transmittable form that depends on communication channel. For
example, providing message in written form to implement discount on apparel products. Hence,
message could be delivers in effective way for promotion of the business results.
Medium: Medium is channel that used to convey message to the receiver. It can be
demonstrate through different methods such as personal, non personal and electronic media, etc.
As per convenience, Amazon can use medium channel to provide relevant message. For instance,
e-main is very useful method that used to provide relevant information at workplace.
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Advertisement and promotion activity assist to make effective results that ensure high
productivity at workplace.
Decoding: In this way, receiver get message and they decode it to understand properly. It
could be influence through different criteria for develop culture. In respect to decode the
message, it is important to understand symbolic conversation.
Receiver: Receiver is the target audience that taking message through reading, seeing and
hearing. It assists to clarify message for induce people regarding products and services.
Feedback: At last, customer gives feedback towards particular product or services.
Therefore, Amazon has benefit to determines effective results with business activities.
Communication is a process through which one can share or exchange some ideas, information
with the other. In a communication process, a large number of the audience s involved. Source,
Sender, Channel, and Receiver – are the four required elements of communication (Polgár and
Kazinci, 2013). Sender gets data from the source and sends it to the receiver with the help of a
channel or medium. Thus a communication process happens. Sharing or exchanging information
with the help of mass media is called Mass Communication. There are some types of
Communications, i.e.: Intra-Personal Communication, Interpersonal Communication, Group
Communication, etc. Advertising and Promotion is one of the means of Mass Communication.
Advertising and Promotion help to rebuild a brand's image by improving its quality. It has a
significant role in the repossession of an organization (Polgár and Kazinci, 2013). The
communication process in advertising and promotion works dynamically, which helps to brand a
product or service. Communication process's purpose is to decode the message of the promotion
in an easier way so that a consumer can understand the same. This type of communication has
some components that have a meaningful message. The message must be presentational and
market-based. Not only the message but the professionals related to this field has to be educated
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in a proper way. They have to be convincing so that consumers can trust their words. Apart from
these, there are some symbols that make the message effective (Polgár and Kazinci, 2013). Amazon
does their promotion in a very creative way. They use daily newspaper and magazines to push
the features of the products, On the other hand, they also use television, radio and digital media
to interpret their messages.
1.2 Organization in the Advertising and Promotions
In respect to promote the outcomes, there are various elements of advertisement and
promotion has been implemented that support to Amazon. There are different parties involves in
advertisement and promotion, which are as follows:
Clients: Within the organization, clients play their role to assess works of the company as
per their requirement. Hence, Amazon used centralized system to work effectively.
Agencies: There are several agencies set up and operate operations and functions as per
the organization requirement. They are determining role to assess expenditure of advertisement
at workplace. They are including highly skilled employees to produce effective results at
workplace.
Media: Media department assist to analyses and making contracts to deliver message of
Amazon to create effective results. With the help of effective message, target market and
effective communication also delivers at workplace.
Production and support companies: Production and support system of the company is
determines to analysis media plan as per development of Amazon.
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In a case of advertising and promotion, Amazon's main aim is to create their promotional
activities to answer their consumer's queries and impress them with the service (MacRury, 2014).
There are some groups in the organization from advertising and promotion industries. They are
as follows:
 Organizations which generalized. This type of organizations is for conventional
advertising like the – design a logo, branding a product or service for marketing
(MacRury, 2014).
 Organizations which has in-house advertising deals with every single audience. It is also
called the individual to an individual business.
 Organizations which copes with television and the internet are quite popular. They are
also very interactive in publishing their advertisements in social media. That's why this
kind of advertisements attracts more audience.
 There are some organizations which are specialized. They are bound to deliver financial,
entertainment, industrial advertising (MacRury, 2014). They bring the advertising in an
attractive way with utmost care.
Amazon does their advertising and promotion with the help of these significant
organizations. Newspaper, Magazines, Tabloids, Internet, Websites, Banners, and Hoardings
are the means of communication that used by Amazon. The organization itself is the sender
and audiences or consumers are the receivers in this promotional communication process of
Amazon. But there are some scopes of feedback too (Mitchell and Makienko, 2014). When a
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product or service does not make a customer happy, feedbacks being sent from their ends.
Even if the customer needs any information about any of the products or services that he is
going to purchase from Amazon, two-way communication occurs (Mitchell and Makienko,
2014). Apart from that, some noise being made from both the sides due to any technical issue
or misinterpretation. But Amazon avoids these by creating a dynamic communication
process. Thus Amazon recovers their brand image, and they are very dedicated to
maintaining the same. There are also some strategies used by Amazon to sustain their
popularity, like creating online short-film, Point of purchase, Advertising Campaigns,
Endorsement, keep updating the website, etc. (Mitchell and Makienko, 2014).
1.3 Regulations of Promotion in the UK
In order to regulate promotion, advertisement standard authority is organized self
regulatory that enforce to legislation for many instances. It determines following roles and
responsibilities by Amazon:
 Ensure compliance that related to various operations such as processes, technology and
standard.
 Maintain details information to create authentic transactions.
 Perform various functions for creating authentic transactions.
 Transmitting the results that received from AUA and placed to served outcomes.
With the help of following tools, UK determines promotional within the industry in
effective manner. Hence, it assists to create overall growth of the company to make profitable
results.
Statutory plans
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This plans are determines as per legal documents that need to be go for reading before
publishing in audience. It is most important part of municipality and residents that includes
following aspects:
 Municipal development plan
 Inter municipal development plan
 New areas where redevelopment plan can be implemented
Non Statutory plans
Non statutory plans are develops through making resolution. With the help of developed
and encourage directions, growth and development can be created in particular areas. There are
several elements has been implemented that describes to make effective results. They are as
follows:
 Conceptual plans
 Studied report
 Outlines of the plans
The competition Act 1998
This act is frame to prohibit various activities of the businesses such as formation and
operations of cartels. Abuse of the firm's dominant position on a national; or local level,
concerted practices, etc.
Three steps are required to complete development, like:
 In the first step, promotions stay in pre-development condition, where promotion is being
carried out to the market before launching the method. This stage brings the customer's
attention and interest in a proper way. Amazon gets the required feedback and
suggestions at this stage.
 In this stage product or service’s information are shared in a detailed manner. Amazon
does the same when the product is yet to be launched in the market. In this phase,
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organizations get to know whether consumers will be attracted towards the service or not.
But in this stage, Amazon ensures if the imparted information is obvious or not. This is a
very effective stage in Promotions.
 In this era, Amazon follows a certain duration of starting during the promotion. Amazon
believes that this stage helps them to improve their sell. They also think that this strategy
increases the number of consumers by informing them the offers. But according to the
market research, this is an offer oriented phase.
Thus promotions are regulated in the UK. Amazon is focused on expanding by increasing both
the service and product offerings. Amazon advertises its wares through online marketing
channels like Direct Sales, Portal Advertising, E-mail Campaigns, and Sponsored Research, etc.
(Mitchell and Makienko, 2014).
1.4. Current Trends in Advertising and Promotions, Impact of ICT
Recent trends in Advertising and Promotions of Amazon is mainly media oriented. There are two
types of general accomplishments that effect the advertising and promotional activity of
Amazon. The Main object is to make new clients and keep the old ones satisfied with the goods
(Semenik, 2012).
Online promotions are very popular among the audiences. It helps the audiences to stay updated
about the products. Even if the consumer is willing to have any information regarding the new
items, then Amazon provides the same in the current trends of advertising and promotions.
Media plays a very significant role in this trend. Here Amazon also pays attention to client’s
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interest. According to the recent market research, the current trends of advertising and promotion
helps to improve customer interest towards the special offers or deals, and also to make sure if
the habit is lucrative while using those special offers. During the past several years this
organization's sales have grown dramatically. With the help of this recent advertising and
promotion trends, Amazon's net sales have increased by 20% due to higher sales from North
America in 2015.
LO2 Role and Importance of Advertising
2.1. Role of Advertising in an integrated promotional strategy
Advertising might be another element of marketing communication, but it is an integral part of
any promotional strategy. As mentioned before, advertising is a kind of mass communication.
But there are many types of advertising can be seen in the recent times. Marketing can be a part
of Advertising, but advertising differs in its own way. To explain advertisement, some tools like
sales promotion, direct marketing, digital marketing, personal selling and public relations are
required. Advertisements can make an organization able to reach consumers on a large scale.
Every product has its own audience. The owners of that product make advertisements to reach
their target audience (Semenik, 2012). To reach audiences organizations uses newspaper,
magazines, leaflets, promotional films, the internet, etc. as the medium for their promotional
activity. To place a product properly, organizers needs to select the medium sincerely. Because a
wrong selection can spoil a brand image and decrease the sales of an organization too. That’s
why Amazon always ensures whether they are using proper means of communication or not. If
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sources are to be believed, Amazon also makes personal relationships with their clients with the
help of their promotional activities.
2.2. Branding and its usage in a Business
Branding is a procedure creating a unique name for a product. It helps to create an image of the
product or service in the consumer’s mind. It consists of a particular theme, a title, symbol or
design, or a set of all these components to identify a product or service. Branding can be created
through the advertising campaign. With the help of this process, a product ensures its presence in
the market and attracts consumers.
Branding keeps on retaining the relationship between an Organization and its audience. The
basic object of branding is to differentiate a product and helps its organization. Sometimes
branding can help to classify an item, and sometimes it can be recreated to recover the item’s
image among the consumers (Semenik, 2012). In the time of creation, branding sets an
expectation of a customer. It's an organization's responsibility to meet those expectations of the
consumers. Similarly, Branding provides a competitive advantage to Amazon. Usage of
Branding are as follows:
 It makes a product reliable.
 Branding helps Amazon to maintain their accountability and improves customer’s belief.
 If the branding process was thoughtful, then it can increase consumer's loyalty towards
the organization.
 Amazon delivers its content clearly with the help of Branding.
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 Branding of Amazon motivates the consumers. According to the Amazon professionals,
motivations are the best reason behind their branding process.
The Kindle, Kindle Voyage are the latest in Amazon's Kindle e-readers. This reinvents by
Amazon, helped them to increase the number of digital readers and set a new milestone of
success. Thus usage of branding strengthens a business like Amazon.
2.3. Creative aspects of Advertising Strategy
Creativity is very essential element of the success of each business. In this aspect,
advertisement assist to attract various customers through organization will develop their
outcomes in business environment. With adopting management of advertisement, process in
develops in effective way that influence to services users and product provider as well. In the
creative way, following are various elements that need to be considered in effective aspect:
 Unique selling: Unique selling is effective element that assist to develop product which
is differentiates from other competitors. Through providing products and services at
discount, Amazon will easily attract more customers. For example, Amazon can includes
buy one and get one on apparel products so that it will assist to attract customers.
 Making brand image: With ensuring brand image of particular product or services,
unique results will be develops that assist to provide effective results at workplace. In this
way, potential customers will be attracts at workplace to delivers effective business
operations. For instance, Amazon is deals in different areas of the world so that it assist to
make effective brand image of the company in front of customers.
 Positioning: In order to make position of the business, there are several elements need to
be implemented at workplace. It assists to frame effective results in term of place,
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