Community Services: Advocacy, Leadership, and Client Needs Assessment

This assignment solution for a Diploma of Community Services comprehensively addresses key concepts within the field. Task 1 delves into universal human rights, analyzing violations, advocacy steps, and outlining advocacy services. It defines essential terms like Duty of Care and Informed Consent, explores negotiation models, and identifies leadership theories. Task 2 focuses on a specific client group, women, providing background information, identifying human rights issues like discrimination, and developing a survey to assess these concerns. The assignment further examines policy impacts, advocating for adjustments to better meet client needs, and concludes with a report summarizing findings on human rights and gender equality, discrimination, and related challenges. The report is designed to raise awareness among community members and workers about the issues this client group faces.

Diploma of Community Services

Table of Contents
TASK 1............................................................................................................................................3
TASK 2............................................................................................................................................6
TASK 3..........................................................................................................................................10

TASK 1
Question 1
Research and explain at least three (3) Universal Human Rights.
Universal human rights built-in to every individuals , heedless of sexuality, nationality,
spot of abidance , belief, colour, and further assemblage. There are so many human rights for the
individuals so they can live their lives with more freedom and respect.
The right of equality and freedom from discrimination, in this right a person have right to live
with more freedom or more equality.
Freedom of opinion: every human beings have right to think anything , they are not bound to
think for anything because every person have different opinion and mind set.
Right to life: every human being have right to live their life according to themselves(TIME,
2020)
Question 2
A) Clarify at least three (3) issues from the scenario that the client needed help with.
The Kristy have some issues first concern is her co worker had been edged her daily basis
service and her floor is so swab and not dried. The supporter of Kristy did not complete all the
needs of her.
B)Identify an example of one (1) Human Right that was being violated in this situation, and
explain what it means.
In this scene the girl Kristy was violated by one right that is regarding her safety and
reliability. Because every person have their own safety right and Kristy have to right to being
protected about her safety because she have rights to take more reliable and safe services.
c)What steps were taken to advocate for/with the client?
The advocate taken some steps for their client regarding her safety services that she has
right to acquire safety rights for her self. The advocate support their client and understand her
concern and then plan a meeting with her managers and then told him about her
concern(Kho,Hassali, Lim, and Saleem, 2017)
D)Comment on the outcome of advocating for the client.

By advocating their client there were some positive outcome has been occur like the
client manager told her all staff of the office will receive a training regarding safety of the
individuals and locate a proper time frames of a shift.
Question 3
Complete the following table outlining an example of an appropriate, available Advocacy service
and contact details regarding advocacy in Community Services.
Area of need for advocacy Service Contact details
Community Care or Aged
care services recipients
Carer help, home help or
assistance,information
services,
[phone]
Sage Care Advice
Suite 8, M1 Building
1-7 Duporth Avenue
Complaints about aged
care homes or in home
care services.
Staffing problems, bad
quality of anything, safety
issues.
1800 951 822
People with a disability or
Mental illness of all ages
Taking care of regular needs
of the patients, observation
the mental state and many
more.
575xxxxxxx
Housing
Safety plans , protection,
housing services
(08) 574xxxxxx
Employment issues Rights of workers,
harassment laws, job
agreements and many more.
(09)45236xxx

Question 4
define the following terms:a) Duty of Care:
Duty of care is a judicial responsibility that is obligate by any person , necessitate attachment to a
modular of sensible care while doing any actions that can be predictable hurt others.
For example, an worker was harm in a car accident and is now confining to a chair so the duty of
care have responsibility to help them.
b) Mandatory Reporting
There has been a comparatively speedy growth of mandatory reporting strategies that is
necessitate by organisation to unwrap information on their rights of human beings and
argumentation and impacts(Kee,and Nam, 2016). For example ignore and emotional abuse,
assault and many more.c) Informed Consent
Informed consent is a procedures of communication among the people and their health care
helper that frequently ways to understanding or approval for care, handling, or services. Each
and every patient has have so many rights take and get all the message or data and put
questions before plans and programs or treatments.d) Privacy
Privacy is the capability of an any person or unit to insulate themselves or data about
themselves, and thereby explicit and present themselves discriminating. When there is few
things which is much personal or private to a person, it usually means that something is
inherently special or sensitive to them.
e) Power of attorney
A power of attorney (POA) is a written mandate and instrument to symbolise or act on some
other stead in clannish concern, enterprise, or many further legal matter. The individuals
authorizing the someone to operate and act is chief,individual, presenter. Power of attorney is a
lawful and legal authorisation to operate and work on other's behalf in the legal and financial
matters.

Question 5
Describe how advocacy restores a power imbalance.
To address a power imbalance there are so many steps like: don't create unnecessary
prediction about current or past power relationships. Use negotiation unconditioned capability
to address power imbalances. create change for languages variation(Morawska, and Sultan,
2016).
Question 6
a) Explain the term Negotiation.
Negotiation is a concept through that a individual set variation. This is a procedures through this
settle or harmony is reached while neglecting disputation and conflict. In many or every
variance, a person intelligibly object to accomplish the finest assert able resources for its
perspective.
b) Identify three models of negotiation.
Win Win Model - This model refers to, each and every person that are include
in negotiation wins. ...
Win Lose Model - in this one function loose and one wins
Lose Lose Model - in this negotiation is zero.
c) Give an example of a ‘win-win’ model of negotiation that is relevant to the community
services sector.
Eco systems give surface or programs, organisation enhance apps or widen for these levels, users
purchase the application so in this everybody wins.
Question 7
Identify and describe three (3) Leadership theories.
Great men theory : According to this theory great men, or heroes, highly influential and
unique individuals who, due to their natural attributes, such as superior intellect, heroic courage,
extraordinary leadership abilities or divine inspiration, have a decisive historical effect.

Trait Theory: This theory analysis the features and abilities of the leader and that will
anything positive or negative. This theory states that leaders are born not made.
Contingency Theory: To identify the way of leader to handle the situation and which
style is suitable for the situation(Badacho, Tushune, and Berheto, 2016). This states that leader
has to changes there attitude according to situation in order to leads employees in business firm.
TASK 2
Question 1
Describe the client group you have chosen.
A woman or a girls is an adult feminine person. The definition woman also terms as a
girl or a feminine. The signifier feminine few times applied for feminine person in the regard
of age.
Question 2
Prepare an overview/background of this group (Include statistics such as the population size and
media age. Remember to reference any sources used).
Women's background is the survey of the function that a lady have do in past and the performing
or concepts needful do so. It involve the examination of the past of the maturation of woman's
precise past, individual accomplishment upon a time of period , the investigation of single and
units of lady of humanities importance, and the consequence that humanities case have had on
ladies. Inbuilt in the survey of women past is the content that much conventional evidence of
past times have reduced or neglected the share of girls to assorted departments and the
consequence that existent case had on ladies as a entire, In the context of this, ladies past times
is frequently a sort humanities Bolshevism, searching to situation or spread out the conventional
humanistic discipline agreement( Alzaied, and Alshammari,2016) this will include all those
information which are needed to be include in this. All these function will helps in meeting needs
and identifying appropriate results. This helps in performing task in effective way and achieving
business objectives according to needs.
Question 3

Define one (1) issue (in relation to human rights and discrimination) that this group may
face.
Right to safety and equality , This group have more chances to face this issues because in
many nation a human beings think that women are weak and every body can take advantage of
her so and most of people also think men are much stronger than women so these are factors that
might be more facing by this group.
Question 4
Develop a one (1) page survey that you can use with a colleague to help identify issues in
the demographic you have chosen.
 Discrimination
 Generative well-being
 Gender-based force and aggressions
 These are some issues or subject that frequently enter below the topic of women’s
problems although women’s problems is continuously applied without fine explanation
and frequently has belittling
 Dissentious undertones
 When mention to female equivalent rights and involvements
 Like sexuality based aggression or generative health
 The utility of female problems is fine aim

Identify three (3) matters you have learnt from both your research and this completed
survey regarding the demographic you have chosen within your selected client group. a
contradiction because as it can make problems to male engagement, when and of course every
these problems needs male entire involvement to solve this. Female going through with very
specific chase of societal and governmental sameness. Employing the word female problems to
show these hindrance or the crinkled performing sector can provide visibility to the specific
trouble that female can face, as opposing to further units (Gunarto, and Hakim, 2017)
Question 5
Request a colleague or family member complete this survey. (Note: You must upload this
completed)
Question 6 (75-100 words)
Identify three (3) matters you have learnt from both your research and this completed
survey regarding the demographic you have chosen within your selected client group.
I learnt some things from this research that human rights are very important for the
person to analysis and to know their worth. This research explain about that every person have
all the rights and the person or nay human being have to always know about their rights and
always being aware from the negative things. Women are also facing these problems it I talk
about the rights and discrimination , there are so many rights and laws like right to equality and
right to safety and many moreJones, 2018)..
Question 7
a) Identify and explain a current policy that impacts on this client group.

There are so many policies that create impact on the women group. They feel more
comfortable and equal and more prioritise in the country. Because of many policies they are
enhancing their knowledge.
b) How might this policy be adjusted to better meet the needs of this group?
There are no need to adjust the policies because there are so many policies. But there are
needs to adjust the mind set of the person because when the human beings are not going to
appreciate and appraisee a women then there is no effect of any policies because respect from the
pure soul gives more satisfaction then any policies. But policies control the human and bound
them under some legal actions(Higley, Walker, and Fritz, 2016)
Question 8
Write a one (1) page report summarising your findings. This report should be appropriate
to share with other community members and workers to make them more aware of the
issues this client group often faces in relation to human rights discrimination. Try to
include headings, dot points, subheadings, the metrics of your research and graphics.

Hello communities Members,
I would like to inform you about some issues and problems that are facing by many clients in
regards of human rights and gender equality, discrimination and there are several types of
things that are facing by them so, I would just like create more awareness about the individuals
to please make keep up to date about all the policies and please take appropriate and good
action if any body seen any illegal things that create impact on the others. Thank your for for
time just be aware and keep up to date for all the policies and rules.
Thank you!

TASK 3
Question 1
Research statistics and information regarding this issue. All references must be included.
Your report should demonstrate:
- Statistics on mental health issues and suicide for men in rural towns.
- Current services available for this client group.
- Any barriers to accessing these services.
- Any recent, relevant media articles, journal articles, etc, about this issue.
 In Australia, self-destruction rates have continuously has been seen to be extreme the
area of metropolitan as compare to the rural .Teenage and immature grown-up males has
extreme rate of suicide case and mostly in rural or remote areas.
 There are so many services and policies available for the women like more education
because education is very needed and essential requirement for the women enhancement
and development. To enhance the equality rights in the country and to plan a programs
for women that help to boost their confidence.
 NO there are no barriers to assessing these services because in current situation when the
lifestyle of human are completely changed so everyone wants that they become more
independent so through all these policy it will help the females to enhance themselves
and also help their family to earn more .
 Online attacks on female journalist , this article speak a lot about this issue of women
that there are so many toxic people who always want to down a women because they can
not accept the reality that a women can also be more powerful than any man(Cimellaro,
2016).
These are some issues which can be faced by business firm in order to meet needs and perform
task in effective way. This is also related to meeting needs because these barriers can lead to
changes is business function and will impact on performance of business firm. This is also
related to carnages which are faced in current business terms and leads to changes in functioning.
Question 2

a) Locate and describe one (1) network, organisation or advocacy service that you could
connect with to help you with your advocacy for this client.
Logic institution is the the very large company that provide services to the clients and
their values is to provide best services and advocacy to their clients . This institution help the
clients to make money and understand more about new techniques and functions. This institution
help the client keep up to date about the news and many services and, the institution provide
many services so that it will become more convenient for the clients and for every one to access
and to use.
b) Research and describe what services this organisation currently offers. Include
references.
The company Logic institution help and assist the human or any individuals with organic
process hold, rational disablement, psychological feature damage, acquired brain injury,
dementia, improvement inability or a diagnosing of Down complex or Syndrome spectrum
disorder (ASD). The company also assist and provide kids and adults human beings who have
more experienced injury . And the institution can support anybody and anyone who required
and wants to modify and change their action or behaviour.
c) Describe any gaps in service delivery for the group of individuals you are advocating for.
There are so many gaps in services delivery as the company provide many services that
are related to the customer human life and also give services to modify clients behaviour but
sometimes for there are some challenging behaviour that create interruption with the safety of
person and their abilities so these are the things that create a gap between group of individuals.
d) Write an email to this network outlining your role, what you are trying to achieve, and
request a meeting to discuss how you can better work together to assist your client
group.
From: [e-mail]
To: [e-mail]
Cc: [e-mail]
Bcc: [e-mail]
Subject: To analysis the achievements and better work environment
Respected Sir,

This is to inform you that our group requires to meet because to achieve the targets on a
particular and target time period and I just want to discuss some things that will us to do work
better and create better development so that we can assist our clients in a better manner.
At last it can be said that when groups meet and interact, it will fasten the work.
Signature:
Mack Mathews
KM
0298XXXXXXXX
Mrs John 43 Red Street
3278 Australia
E)Identify at least three (3) different activities or things you could do in collaboration with
this service and yours to provide further assistance to your client group.
The institution provide services that help the customer to change their behaviour and there are
three activities that assist more to the customer and that is home delivery services to the clients
and create more sectors and institution across the world so that everybody can do participate and
change their behaviour and the last thing I would involve the facilities that provide cure of
COVID19 problem and assist the people more(Edelman, Mandle, and Kudzma, 2017).
Question 3
- A summary of the statistics you collected about your client group and the issue they
are facing.
This report or context choose the group that is Women and there are several
issues and problems that are facing by this group like the issues that related with human rights
like right to equality , right to freedom and right to safety theses some issues that a women face
when they become more powerful than males or when it comes to physical activities or many
more.
- A review of current services that assist this client group.
There are several different services that assist women to develop themselves like education
services , this services built more skills and knowledge in the women an d some programs and
activities that are prepared by a Australian government to increase women empowerment and to
enhance the confidence level and quality of the women.
- The identified gaps you have found in service delivery to these clients.

There are some distance and gaps found that is there are different kinds of challenges seen by
the company like mostly or generally a behaviour or action of the clients or customers that leads
to their safety , protection and the abilities of the clients and this difficulties cause to equal
rejection, social isolation and many more.
- An overview of the activity you have chosen (include what it is, how it will work,
required budgets, etc).
The activities that is selected is give home delivery services that will help the
patient or to their family member's to avoid the forcing and travelling time of them. To create an
and make many institution so everybody can take more help and the institution can give more
services and that thing cure of the This pandemic like to give more assistance so that a person
can not become more depressed.
Question 4
You have also decided, in collaboration with other services and your organisation, that it
would be helpful to introduce a mental health awareness campaign into the local high
school to try and promote awareness of mental health as an early intervention model.
Write a letter to a relevant member of parliament requesting permission for and
advocating for this campaign to be rolled out within all rural country schools
To,
The Members of parliament,
respected,
we are going to introduce a mental health awareness campaign into the local high school to try

and promote awareness of mental health as an early intervention model. In order to this, please
provide permission for and advocating for this campaign to be rolled out within all rural country
schools .
Thank you!
Question 5
What you have learnt about the client groups you advocated for.
I learned about the client group is that there are several issues that are facing by the
women. The women are much stronger and they have high potential to do anything but in some
nations they are always criticise by the others because the male or another people think that
women are weak and they can not direct anything and they do not have to equality.
What you have learnt in regards to human rights and discrimination.
In the universe there are so many types of human rights and every human being has
right to know about them and take advantage of them. I learnt so many things and analysis that
poor people or some other gender people are criticise by the other because the poor people do not
have any knowledge about all the rights so some people took advantage of them and this is
something that very wrong according to me . So these are things that create a lot of mess up in
the human life so they have to b more aware and ways keep up to date about the new policies and
rules.
Any areas of self-improvement you wish to focus on.
Yes, There are several improvements that I wish I can focused on more illiterate people to tell
them about every right and I just want to improve my self so I can speak about the facts and
true things and make capable to reduce and finish the wrong things and aware much and more
people about their human rights that, they do not have need to make slave of anyone , they have
their own choices and rights to take decisions and enhance themselves.

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