Empowering Older Adults: Service Delivery and Support Approaches

This assignment delves into the facilitation of empowerment for older individuals within the aged care sector. It addresses key aspects such as residential and home community support services, flexible care options, referral processes, and the importance of working within role boundaries. The assignment also covers risk assessment and management, reporting requirements for abuse and neglect, and different support approaches like rights-based and consumer-directed care. Furthermore, it discusses stereotypical attitudes towards older people and the need for self-reflection and bias identification when working with them. The document is available on Desklib, a platform offering a wide range of study tools and solved assignments for students.

Facilitate the empowerment
of older people

Table of Contents
Question 1 B ................................................................................................................................3
Question 1 D.........................................................................................................................................3
Question 2 C.........................................................................................................................................3
Question 3 C ...............................................................................................................................4
Question 7 A ...............................................................................................................................4
Question 8 A ...............................................................................................................................4
Question 12 A .............................................................................................................................5
Question 12 C .............................................................................................................................5
Question 13 A .............................................................................................................................5
Question 13 B .............................................................................................................................5

Question 1 B
In Australia, aged care services are provided through different types of organisations that
include not for profits, government organisations, and for-profit private companies. Explain
the following aged care sector services and who these are designed for:
 Residential aged care sector
 Home and community support sector
Ans. The residential aged care sector are those care homes basically for older people who are
no longer living at homes as well as people who are requiring ongoing help with their
everyday tasks or the wellness care. In context with Australian Government, they basically
fund the aged care homes in order to provide the care which is generally available about 24
hours a day. This type of care be of short term or it can be permanent. The home as well as
community support sector can gives the encouragement to help the older people so that they
can stay independent for as long as possible. In addition to this, it can generally help with
things like personal care, meals, transport facilitation, housework, physio as well as social
activities, and modifications to their home. In context with Australian Government, their
funds include the encouragement for more complex requirements through packages of the
home care, the entry level empowerment through the commonwealth home empowerment
programs.
Question 1 D
Explain what a flexible care service is and identify the six flexible care services that are
available for clients.
Ans. The concept of flexible care service is generally defined under the Aged Care Act 1997.
It states that the facility of any care provided in a residential or community setting by an
approved aged care services which mentions the care requirements in an alternative way to
the care provided by the residential care or the home care packages. The flexible care services
which are available for clients includes the transition care programs, the short-term
restorative care programs, the multi-purpose services, the programs containing innovative
aid, the National Aboriginal and Torres Strait Islander Flexible Aged Carer Program and
respite care.
Question 2 C
Each support organisation will have procedures outlining how to best assist clients in
accessing other services and resources. These may include the process for referring clients,
and the process will likely share similarities across the community services. Identify the steps
that will be included in making a referral.
Ans. The steps which can be included in making referrals are as mentioned below:
 Initial concern.
 Data collection.
 Data sharing and discussion.

 Construction of strategies
 Strategy implementation and monitoring.
 Evaluation.
 Decision making.
Question 3 C
Discuss why it is important to work within role boundaries. In your discussion also explain
why you should take responsibilities in work role limitations.
Ans. The concept of role boundaries is quite essential for the improvement of positive as well
as active relationships among the enablers, helpers as well as the contributors. It generally
decreases the potential for relationships which are harmful and also aid to ensure the physical
as well as mental well-being of those who are involved. In this, the boundaries can help every
worker to set the realistic goals as well as the expectations. These generally can explain the
company about what to expect from the workers or what the workers can expect from the
company. It can help to confirm that worker as well as the company must sets the boundaries
which are clear and effective and that of, they are clearly observed.
Question 7 A
While supporting elderly clients who may have a range of health or age-related limitations,
there will be many potential risk situations that could pose a hazard to their safety and
wellbeing.
Explain the process of risk assessment and management while supporting clients in aged care.
In your response, discuss:
 How risks are assessed
Ans. The concept of risk assessment is generally a proactive management which helps to
aid an individual to respond to change as well as facilitate continuous development in the
organization. The risk is generally accessed by five steps which includes the identification
of hazards, decision regarding who might get harmed and how as well, evaluation of risks
and the actions taken to prevent them, record the findings, review the risk assessment.
 Hierarchy of control
Ans. the concept of hierarchy of control includes various levels from highest to lowest.
The highest level includes the protection and the lowest level includes the reliability. The
factors controlling the risk are generally arranged from highest level to the lowest level.
The hierarchy of control events can be applied in relation to any hazard.
Question 8 A
Identify and briefly discuss the reporting requirements for suspected or actual abuse and
neglect in aged care.

Ans. The concept of reporting requirements for suspected as well as actual abuse and can
neglect in the aged care includes the reportable assaults. These can be defined under the Act
which is generally an unlawful sexual contact, an assault, the force which is of unreasonable
use, or an assault that establishes crime against a law of the Commonwealth. In addition to
this, these assaults are that is imposed on a person who is receiving residential aged care.
Question 12 A
There are different approaches to support clients within the services. Discuss the following
approaches and the principles:
The rights-based approach and its principles.
Ans. The right based approaches simply mean an integrating the human rights norms as well
as the principles in the design, implementation, monitoring as well as the evaluation of the
wellness related programs and the policies as well. It generally includes the principles of
equality and the independence from the discrimination that is central. The discrimination is
done on the basis of roles of gender and sex. It includes the five right based principles and
often called as PANEL which expands as Participation, Accountability, equality as well as
Non-discrimination, Empowerment and the last Legality.
Question 12 C
Consumer directed care (CDC) approach and how it affects clients and service providers
Ans. The meaning of consumer directed care is generally a way of providing the care that
basically provides an individual choice as well as flexibility. In this, the Australian
government has basically included the care principles in the aged care laws so as to assure
that the older people’s right is protected or not. In context with CDC approach, an individual
can shop around for the various types of services which an individual can need or want and
also can choose to whom they want to provide those types of services. In this, people can
make the best price and funding as well.
Question 13 A
There are many issues that people have to face as they get older. Discuss the following issues
and the impact on older people:
Stereotypical attitudes and myths about older people.
Ans. It is quite crucial for people to increase the ideas about aging. People must be able to
introduce the new ideas so that they can be able to elevate the understanding of aging. The
myths about older people includes that they are not flexible, are not creative or productive,
can face difficulties in learning the new things or skills, are lonely, they are more religious,
more alike.

Question 13 B
Discuss the need to reflect on your own attitude and identify bias while working with older
people.
Ans. It is necessary to reflect own attitude as well as identify the bias while working with the
aged people can simply get to know that how to treat the other peoples or interact with others
in both consciously and subconsciously. An implicit combination test can be used to
determine the implied biases among people.