ITECH7409: Agile Phone Book Software Testing and Report

This report presents a comprehensive analysis of phone book software testing, conducted within an Agile framework. The assignment focuses on black box testing techniques, emphasizing the evaluation of the user interface and functional aspects of the software without delving into the internal code structure. The testing process involved the use of TestRail, a software management tool, for creating test cases, managing test runs, and generating detailed reports with charts and graphs. The report details the testing of various functionalities of the phone book software, including account synchronization, account creation, multiple sheet creation, data import and export, and user login and sharing capabilities. The report highlights the benefits of Agile methodology, such as the concurrent work of testers and developers, and the use of JIRA integration for bug reporting. The evaluation section justifies the choice of black box testing and discusses performance, unit testing, and quality assurance aspects. The report concludes by emphasizing the importance of software testing to ensure the reliability, functionality, and user-friendliness of the phone book software.

PHONE BOOK SOFTWARE TESTING 1
Software testing on Agile Method
Author
Institution of Affiliation
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Contents
INTRODUCTION.......................................................................................................................................4
LITERATURE REVIEW............................................................................................................................7
How Black Box testing simply looks.......................................................................................................8
Integration with JIRA..............................................................................................................................9
The Agile Testing Activities during an iteration......................................................................................9
Reporting -graphs..................................................................................................................................10
Performance testing...............................................................................................................................11
Unit Testing...........................................................................................................................................11
EVALUATION AND JUSTIFICATION..................................................................................................12
CONCLUSION.........................................................................................................................................14
REFERENCES..........................................................................................................................................15
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INTRODUCTION
Software testing is done so that bugs can be removed from the program code. Software
testing can be classified as unit testing, system testing and integration testing. All these kinds of
testing can be done by use of various software testing techniques which include white box
testing, black box testing and grey box testing (Khan, & Khan, 2012). In black box testing we are
able to test the UI part of the software itself whereas in white box testing, the internal
mechanisms and functional parts of the program are tested. Testing software before
implementation into use is so important, it will ensure that minimal errors are made during
software development process. (Do et al, 2015).Unit testing is usually done during the program
development stage. It is done at the end of each module to ensure bugs are not present in the
software. It is important because it helps bring up the deformities, defects and mistakes that were
made during development. Also, it ensures the customer's dependability and assures of their
requirement fulfillment. Testing improves and guarantees quality on the software.
Testing is normally done when the software vendor require to meet a specific goal,
especially if they needed the software to meet the customer requirements and expectations and
more so it should be having the best performance for effective management and usage. Therefore
software failures should be minimal all time even though software testing is inexhaustible in the
fact that all error cannot be removed from the program (Khan, & Khan, 2012). We do testing to
reduce the vulnerability of the software.
The report was documented about the phonebook software which was deployed in the
cloud service for use. The team has documented this report which explains a deeper
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understanding and skills of black box testing using agile testing methodology. We had to follow
series of steps to ensure that our goal was achieved.
We use a test software management tool called TestRail in order to achieve testing. This
is a modern management tool that generates reports that display statistics, charts and visualize
the data. With the tool, the reports generated could be private or shared so that all other users in
the project can view (Pohl, 2010)
The phonebook software in discussion is open to a number of users and is synchronized
with the user’s phonebook so that information added is synchronized both in the website and the
phonebook. The user can do different of things in the software, for example they can create an
account in the website, insert multiple sheets to the phonebook, every sheet can include
information up to 10000 people, log in to the website using their credentials (username and
password), share the sheet with their friend by using the email of their friend where that email
address is used to log on to the website, provides write access to their friend then the friend can
be able to modify any contact information, import information from a CSV (Comma Separated
Values) file and vice versa (Khan, & Khan, 2012). This information is going to be saved to a
certain selected sheet, and finally the user can also export information to a sheet in a CSV file.
Since we encounter the presence of bugs in every other software which includes our
phonebook software. Therefore there is need to do software testing to ensure that everything is
done correctly to meet customer requirements and expectations (Luo, 2011). This bugs can be
fixed by the programmers. The bugs which were found were not removed during unit testing.
However there are risks of deploying the software in a cloud service because the benefits from
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the agility and scalability that cloud services offer, there are issues of security and privacy of
personal data.
Agile methodology that we use, provides a step by step procedures where each one of our
team was allocated a problem to work on and submit the results within the set deadline. It has
proven to be a productive and best practice since testers and developers work together at the
same time, testing is not a separate phase and occurs concurrently with development. However,
if these tests to the software would not have been done, there could be poor results in the
deployment process and a software that is not functional. (Khan, & Khan, 2012).
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LITERATURE REVIEW
We had to create test plans during the testing process of our software. The test plan
involves the methodology and set of tools to be use in software testing. The technique that we
used to carry out the testing of our phonebook software is the black box testing. (Srinivas &
Jagruthi, 2012) Black box testing is a method or a testing techniques which involves that the
functional parts of the program are tested together with usability without involving the internal
mechanisms and structure of the code. During the testing, we used the Test rail software testing
tool.
We also identify the test cases, adding sections and sub-sections, adding results, running
the tests and integration among others. The processes are long but with the aid of testing tools
such as TestRails which is integrated with JIRA. The other thing to consider is the environment
and the methodology that one uses during testing. (Loveland et al, 2015)For our case, agile
environment proved to be the best since every individual in the team contributes to the testing
and this is efficient.
We used TestRail* to write the test cases and scenarios. The modern software
management tool has the ability to track and save some of these test cases and then automate
them so they can run between iterations. This comes in handy and is a huge boost to agile
methodologies, and also helps ensure functionality under pressure. TestRail allowed us as a team
to organize and manage milestones and the different projects (Srinivas & Jagruthi, 2012) Using
the test tool, our team leader gives tests to different team members and finally tell when the test
will be completed based on the data available.
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We used black box testing method to implement the different approaches and techniques
of black box testing that are used to find errors and bugs in a software. (O., 2012) This type of
testing is either direct or indirect to the requirements of software hence it is sometimes known as
specification based testing. Our test cases for the nine scenarios as it appears in TestRail are as
below: (Pintner, 2008).
Test cases
1. Case 1 access mode- The software was able to allow the users to access specific features
within the software according to the privileges provided by the admin to its users.
2. Case 2 Account synchronization -where the program is able to arrange all the users
following a certain criteria. Upon registration the software was able to arrange all the
users in a particular order and also will be able to link with other applications
3. Case 3 create accounts –users are able to create accounts and are able to login with their
credentials after registering as users
4. Case 4 create multiple sheets-the software is able to allow users to create multiple sheets
on it for data storage
5. Case 5 Create sheets-the software allow the users to create a worksheets where they can
edit their data
6. Case 6 export data- the application is created in such a way that it will be able to transport
sheets of specific formats to other applications
7. Case 7 import information- the program allow users to import particular information of
specific format to be imported into it.
8. Case 8 login. The users are able to login to the system and use it as needed.
9. Case 9 share sheets. It allow users to share sheets with their friend through other
applications such as emails and Bluetooth (Do, Elbaum & Rothermel, 2015).
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Figure 1
The figure below shows how the black box testing method works. It does not involve the
technical part. The users do not see the internal part of the software. They only input the
requirements and the user gets the desired results and then finally generates the final report.
(Thomas, 2012).
How Black Box testing simply looks
Figure 2
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Integration with JIRA
One advantage that is there with using TestRail is that we can easily integrate it with
JIRA plugin. It is an amazing feature because it allows users of the software to easily push bug/
error reports (Khan, & Khan, 2012). The users can also check the status of the issues regarding
the software and error reports without logging out of the Test Management tool; TestRail. It also
allows users to work regardless of the methodology they have used because it is a lightweight
application.
Figure 3
The Agile Testing Activities during an iteration
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Figure 4
Working in an agile environment helped us to encounter huge accomplishment in meeting
the quick paced difference in client needs and specifications. This because agile offers an
iterative way to deal with the improvement of the software. It also allowed us to detect changes
and non-functionalities so that we could improve the software before we deliver it to the market.
The agile environment enables groups like ours to break the extensive prerequisites, construct,
and test stages down into manageable small portions, at last deploying a working software at a
lesser time to its target users. (Khan, & Khan, 2012).
Reporting -graphs
As shown below, the modern management tool enhanced our testing of the software because
it provided the run results and reports which includes graphs and charts. (Srinivas & Jagruthi,
2012).
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Software
evaluation
Problem
identificati
on
Reporting
and
monitoring
Design and
methodology
Software
analysis

PHONE BOOK SOFTWARE TESTING 11
Figure 5
Performance testing and acceptance
This the sort of testing where the execution of the phonebook software was tried to check the
pressure and how the product will interface with different applications. The product was tried on
how it tends to be coordinated with others and will make it keep running without introducing
bugs to the clients. (Thomas, 2012).
Unit Testing
Unit testing was done after each module amid the coding procedure of the software. Amid unit
testing the software engineer guarantees that upon the fulfillment of each development stage,
there are no errors inside the program code. The principle motivation behind why we did unit
testing was to decrease the time wastage since bugs may get collected and will make it hard to
test the system.
EVALUATION AND JUSTIFICATION
The tester or the user does not require a deeper understanding of the inner working of the
software and only requires some information about its inner functionalities. This is the reason
why black box testing was preferred. Because the software is built to save the name, address and
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phone number of users to the app and website, it should be user friendly and take care of security
and privacy of the data. Several test could be performed on the program to check on its
functionality (Burman, 2014). First, quality assurance must be made of the program. The
expectations or the user requirements should be met without compromise. The feedback from the
user will help determine the usability of the software. The software is integrated with other
programs and should be able to run in different browsers with the same level of responsiveness.
The program should not have problems when in different operating systems.
We also performed stress testing, load testing, volume testing. By adding 9 test cases, test
plans and data for the three types of data for multiple persons which include Name, Phone and
Address (Thomas, 2012). We added results and tested if the software works under stress or
volume.
We also added multiple users in the test who can add data, delete data, share data by
inviting their friends and also import and export the information of their choice as shown below
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