Artificial Intelligence: Impact on Business Strategy and Workforce

This report critically evaluates the role and impact of Artificial Intelligence (AI) on overall business strategy and workforce management in global organizations. It explores contemporary management issues, emphasizing the importance of talent acquisition, learning and development, and change management in a competitive climate. The analysis covers how AI influences talent acquisition, manages workflow, and provides training, especially in post-pandemic scenarios. It discusses how AI helps organizations navigate challenges related to rapid technological growth, skill development, and increasing competition. The report concludes that AI implementation is crucial for business growth and that management should focus on innovative applications and training to improve organizational efficiency and competitiveness.

Contemporary
Management Issues in
the 21st Century

Table of Contents
INTRODUCTION ..........................................................................................................................2
TASK ..............................................................................................................................................3
Using competitive strategy models and HR theory, critically evaluate the role and impact of
Artificial Intelligence on the overall business strategy and the management of workforces in
organisations within a global environment. ...............................................................................3
CONCLUSION ...............................................................................................................................5
REFERENCES................................................................................................................................7

INTRODUCTION
In the era of 21st century where all the work is done by the shortcuts but also in accurate
manner whether in any organisation private or public , in any hospital, school or others, and this
concept is came by the developing ideas and technologies. Related to this there is a term called
Artificial Intelligence, it means to do the work digitally by the humans with the help of the
advance use of technology or by using computer(Eldoma,2018). It is in the trend to do the work
fast and it should be efficient like machines do, but the drawback f the machines are that they
cant think like humans, to over come with this problem AI is mostly used because of the fast
working and even has a ability to think like humans(Pope, J., 2018). Even the humans of
nowadays are very sharp and fast, but no matter what the humans were not able to hold the
position like machines in performing the work, and when the workload increase on human its
become very difficult for the humans to complete the work on time and also without any
mistakes. The matter of contemporary management issues refers to the control of process,
resources and innovations in an organisations to achieve the desired goals within the given
possibilities, conditions and limitation according to the economic and social connection of
economic activities. This report will cover the analysis of artificial intelligence in various
organisations and impact on business strategy within an organisation. Along with this, there will
be brief on importance of talent acquisition with changes in management of current global
competition. This report will cover the importance of learning of talent acquisition and
development and changing management within the organisation for overall improvement in
business for competition in market(Fleming, 2018).
TASK
Using competitive strategy models and HR theory, critically evaluate the role and impact of
Artificial Intelligence on the overall business strategy and the management of
workforces in organisations within a global environment.
It is not possible or it is out of the hands of the humans to perform all the work, especially in
nowadays when the work done is required as soon as possible, the reason behind this is the

modern fast world(Gbadamosi, 2019). But, in this modern fast world the organisation are facing
many problems or challenges which are related to the rapid growth of technology, skills and the
training and development with increase in competition. After, facing the time like Covid all the
organisations adopted the modern technologies to stand out in the competitive market. Artificial
Intelligence plays a important role to make the connections with people all over, and it already
been seen in the pandemic in which all the organisations were allowed their employees to work
from home, it would get possible through the Artificial Intelligence, thus AI gave benefit's to the
organisations for acquiring talent, managing work flow, providing training and development, etc.
The time period of Covid 19 was a drastic time not only for the individuals but also for the
organisations, it changed the operational functioning of human resource and also affected the
processing of an organisation by mainly imposing the process of work from home(Grasser,
2021). The AI make the work easy for the people but also affected the activities in operating the
human resources by implementing the activity of work from home. The development of an
organisation is depend up on the various factors and also the function of the organisation got
affected due to internal as well as some external factors such as; technology up gradation,
political situations, economic conditions, legal factors, societal trends and also the ecological
imbalance, these all factors were get in control by the use of AI(Loufrani-Fedida,2021). The
theories like organisational development theory targeted the changes which can be take place in
the organisation and through the strategic contingency the changes can be handle positively.
With the help of the human an AI give the better opportunities to reduce the complexities
and frustrations which are faced by the humans while performing the task in the organisation
like, in the organisation efficiency of work can be examined by the system of chat box which
was enhanced with the system of artificial intelligence that assist in arranging the meetings,
verifying documents and improving AI practices(Oiry, 2021) .
Critically evaluate and discuss the importance of talent acquisition, learning and
development, and change management in the current global competitive climate.
Talent acquisition refers to the process of which employers use for recruiting, tracking
and for interviewing candidates and also for giving the training to the employees, and basically
its a part of the HR department. The talent acquisition is also used to develop the skill of the
candidate. The talent acquisition is used to attain the goals of the organisation, it also bring the
efficiency in working, because all the achievements of the company is depend up on the

operation of the company then, its really necessary to develop the talent acquisition in the
organisation's. The talent acquisition plays a major role to run the organisation efficiently, while
at the time hiring huge investment is required, with the help of the talent acquisition the
organisation can reduce the cost of procedure of hiring the employees. Through the process of
selecting the employees with the help of the talent acquisition it will give the best skills
candidate to the organisation. There is another positive role of talent acquisition that, it gives the
guideline to the candidate to perform the operation and overall help to achieve the desired goal's
of the organisation. It is better at the time of recruitment to get slow down the process, it will
give the best quality of candidates to the organisation(Mincholé,2019).
The development is the main motive for every organisation and there are some other aim
also of the organisation like develop the capability of the employees, the skills and also improve
the knowledge of the employees(Rodriguez,2019). If the employees can obtain these qualities in
themselves then, it become really easier for them to complete the job in effective as well as in an
efficient manner. To feel more development in the organisation the company has to maintain the
skill of the employees by which the company should know about the up gradation in work, and
also give morale support to the employees otherwise, there is a chance of leaving the employees
from the company. The hiring of fresher employees by the company also affects the efficiency of
the organisation because the more time has been given to them to upgrade their skills. But, the
goal of the organisation is totally depend up on the work done by the employees, the more
efficient work is done by the employees, the more development can be done of the organisation.
The procedure of learning and development give motivation to the employees and that
motivation force the employees to achieved the goals(Shortliffe, 2018).
To face the competition in the market it is necessary for the organisation's to have the
best modern technology which also the performance of an organisation. After the storm of Covid
it becomes very difficult for the organisation's to get the flow back of working and also give the
competition in the market,to overcome from the Covid times the organisation's uses the AI and
other digital tools that improve the efficiency and productivity of the business(Sepúlveda, 2018).

CONCLUSION
As per the above report it is concluded that, the execution of AI is very crucial for growth
and development in business. The management operation's should focus more on ideas rather
than other things by implementing its applications in innovative ways and modifying its
perspective in the present competitive market. The organisation's should attempt more focus on
the action of training and development in order to improve the efficiency of the organisation. The
issues of contemporary management has developed in the 21st century by quickly transforming
the advancements of technology across the globe. Therefore, several theories and models have
been used by human resource development in order to coordinate and shape the capital of human
resource in an organisation for efficiently managing the workforce with the help of AI.
Procedure of talent acquisition, learning and development has also changed the ways of
controlling the management with the help and assistance of artificial intelligence in an
organisation.

REFERENCES
Books and Journals
Eldoma, M. and Pope, J., 2018. The contemporary management of systemic sclerosis. Expert
Review of Clinical Immunology, 14(7), pp.573-582.
Fleming, N., 2018. How artificial intelligence is changing drug discovery. Nature, 557(7706),
pp.S55-S55.
Gbadamosi, A., 2019. Contemporary issues in marketing: Principles and practice. Sage.
Grasser, B., Loufrani-Fedida, S. and Oiry, E. eds., 2021. Managing competences: Research,
practice, and contemporary issues. Taylor & Francis.
Mincholé, A. and Rodriguez, B., 2019. Artificial intelligence for the electrocardiogram. Nature
medicine, 25(1), pp.22-23.
Shortliffe, E.H. and Sepúlveda, M.J., 2018. Clinical decision support in the era of artificial
intelligence. Jama, 320(21), pp.2199-2200.