Performance Management in HR: Impact of AI and Robotics - HC2101 HI

This report examines the impact of artificial intelligence (AI) and robotic systems on Human Resources (HR) performance management, focusing on how these technologies are reshaping various occupations. It highlights the potential displacement of human workers by smart robots capable of complex tasks and the improvements AI can bring to sectors like security, education, and healthcare. The report analyzes the changes in the roles of teachers, nurses, and hotel managers over the past 40 years, noting the increasing integration of technology and its potential negative effects on employment. It concludes that while AI and robotics can enhance economic growth and corporate productivity, they also pose challenges such as increasing inequalities among employees and the need for adaptation to emerging technologies.

Performance
management for
HR

Introduction
• Robotic systems and Artificial intelligence (AI) are
distracting various fields negatively and positively
• In 40 to 50 years, AI and robotic systems will increase the
number of unemployed people
• Humans will be replaced by smart robots who will
perform complex assembling operations
• AI will improve things such as security, poverty, education,
and healthcare

Demonstration of the changes for
the following occupations over the
last 40 years
Teacher
• The current demographics of Australian teachers is estimated to be
69.6% in 2019
• In 1970 the number of teachers in Australia was estimated to be
13.6%
• Primary school teachers in 1970 are estimated to be 10%, whereas in
2019 it is 40% (Brougham and Haar, 2018)
• The number of secondary school teachers in 1970 is estimated to be
5%, while in 2019 it is 26%

Use of AI and robotics systems in
Australia

Continued…
• Various forms of learning will help the Australian teachers to make efficient
use of technological tools
• The use of all these technological tools will prove to be beneficial for the
Australian teachers
• The classic lecture environment will replace teachers with a more hands-on
approach.
• The implementation of networking and artificial intelligence will replace
human teachers (Makridakis, 2017)
• In 2060 technology will bring further innovation to education that will
negatively affect the ability of the teachers

Nurse
• Current demographics of Australian nurses in 2019 is estimated by
19.8%
• In 1970 it was estimated by 44.3%
• The number of enrolled nurses in public sectors in 1970 is 45%
• While the number of registered nurses in public sectors in 1970
estimated to be 67%
• The number of enrolled nurses in public sectors in 1970 is 25%
• While the number of registered nurses in public sectors in 2019 is
estimated to be 86%

Continued…
• The use of telemedicine, 3D printers, artificial intelligence (AI) and
many more will affect nurses
• The robots will be operated in the Australian hospitals
• The adaption of nursing informatics will attract most of the patients in
Australia
• Majority of the nurses are using paper charting system that creates a
great impact on their future career (Wisskirchen et al., 2017)
• Nursing care robots will be responsible for delivering drugs, food and
fetching medical supplies to the patients

Hotel Manager
• Present demographic of the Australian hotel managers in
2019 is estimated by 1919
• Whereas, the number of hotel managers in 1970 was
estimated to be 660
• The number of executive managers in 1970 is 30%, and in
2019 is 80%
• While the number of department managers in 1970 is
46%, and in 2019 is 85%

Continued…
• Digital transformation in 2060 will help the hotel manager to
make use of voice-activated chatbots and AI systems
• Adoption of AI will help the hotel manager to implement
technology and powered apps (Boyd and Holton, 2018)
• It will provide opportunities to the hotel managers to attract
several customers
• Advancement in technology in 2060 will help the hotel
managers to adopt virtual reality

Conclusion
• Implications of AI and robotic systems will negatively affect
the nurses and teachers
• Implications of these new technologies will create
inequalities among the employees of different groups
• Emerging technologies are the reason behind increasing
disparities among the managers and the leaders
• AI will enhance economic growth and maximize corporate
productivity and 2060

References
• Boyd, R. and Holton, R.J., 2018. Technology, innovation, employment and power:
Does robotics and artificial intelligence really mean social
transformation?. Journal of Sociology, 54(3), pp.331-345.
• Brougham, D. and Haar, J., 2018. Smart technology, artificial intelligence,
robotics, and algorithms (STARA): employees’ perceptions of our future
workplace. Journal of Management & Organization, 24(2), pp.239-257.
• Makridakis, S., 2017. The forthcoming Artificial Intelligence (AI) revolution: Its
impact on society and firms. Futures, 90, pp.46-60.
• Wisskirchen, G., Biacabe, B.T., Bormann, U., Muntz, A., Niehaus, G., Soler, G.J. and
von Brauchitsch, B., 2017. Artificial intelligence and robotics and their impact on
the workplace. IBA Global Employment Institute, pp.2012-2017.