AIH BUS1003/BUS105 Essay: Importance of Interpersonal Communication

This essay explores the crucial role of interpersonal communication in the modern workplace, emphasizing its impact on team performance, positive environment creation, conflict resolution, employee motivation, and skill enhancement. It highlights how effective communication fosters strong relationships between employees and management, minimizes work duplication, and ultimately boosts sales and overall organizational success. The essay concludes that prioritizing interpersonal communication is essential for achieving coordination, motivation, and a positive work environment, enabling companies to effectively meet their objectives. Desklib provides a platform for students to access similar solved assignments and past papers.

Running head: Communication
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“How important interpersonal communication is in the modern
workplace”
In the present era, it has been analyzed that interpersonal communication is an
important part of the workplace. Interpersonal communication is exchange of the information
between two or more individuals. It has been examined that without communication it is not
possible for the company to complete their operations in an effective manner. Communication
is important as it helps to manage the entire activities of the company. Effective interpersonal
communication in the workplace emphasizes on the overall performance of the team.
Interpersonal communication helps to create positive environment in the workplace. It
has been seen that by communicating with each other employees can easily resolve their issues
and also it builds effective relations. If proper communication is there in the workplace then it
has been seen that employees can share their views and opinions with each other which will
help to maintain proper coordination in the workplace. Poor communication in the workplace
can lead to frustration and irritation within the employees (Trenholm, 2017).
Also, the negative impact can be analyzed on the overall productivity level of the
employees. It is necessary for the employees to communicate with each other so that proper
coordination can be maintained and also confidence level can be boosted. Therefore, it has
been seen that interpersonal communication helps to create positivity in the workplace.
Interpersonal communication also motivates the employees towards the assigned
activities. It has been analyzed that if there is proper communication between the employees
than positive impact can be seen on their behavior. Also by sharing their views and opinions,
employees feel motivated and give their best. Therefore, interpersonal communication is
important so that it can be simple for the employees to feel motivated and happy. If they are
motivated and happy then it can be simple for them to accomplish the goals and objectives of
the organization (Hargie, 2016).
Interpersonal communication also helps to create strong relationship between the
employees. By communicating in an effective manner it has been seen that employees can
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share their problems and issues which can also help them to create an effective bond. Also with
the management strong relations can be maintained as it can solve the issues and problems in a
proper manner. It is important for the company to have open channel of communication so
that employees can effectively communicate with top management (Cenere et al., 2015).
Therefore, it can be stated that interpersonal communication helps to boost the relation of the
employees and management.
In the modern era, it has been analyzed that due to workload, duplication of work takes
place. In this case, it has been seen that interpersonal communication can minimize the issue of
duplication. Through communication the employees can easily clarify the doubts which can lead
to reduction in duplication of work. It saves the time of the employees and also the company
can easily earn profits.
Interpersonal communication is necessary in the workplace as it helps to manage the
conflicts that take place at the time of doing the work. Through interpersonal communication
the employees can easily discuss their problems and also it helps to find an effective alternative
which is beneficial for the company. Through this direct impact is also seen on the overall
environment of the company (Berger, 2014).
Interpersonal communication also helps in enhancing the skills of the employees.
Through proper communication it can be simple to give training to the employees that directly
help to enhance the skills and knowledge. Training is taken by the top management and they
convey the information which is important for the employees. Therefore, it can be seen that
interpersonal relations helps to enhance the overall skill and knowledge of the employees and
also motivate them to complete the task with efficiency (Deveugele, 2015).
Interpersonal communication also helps to boost the sales of the company. It has been
analyzed that if there is proper interpersonal communication in the workplace then it can be
easy to enhance the overall sale of the company.
So, by analyzing the paper it has been concluded that interpersonal communication skill
should be there in the workplace. If there is no interpersonal skill in the workplace then
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negative outcomes are achieved. So, it is important for the company to focus on maintaining
proper interpersonal communication as it helps to enhance coordination, motivation and also
create positive environment in the workplace. So, it is necessary for the top management to
emphasize on maintaining proper interpersonal communication so that targets can be achieved
in an effective manner.
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References
Berger, J., 2014. Word of mouth and interpersonal communication: A review and directions for
future research. Journal of Consumer Psychology, 24(4), pp.586-607.
Cenere, P., Gill, R., Lawson, C. and Lewis, M., 2015. Communication Skills for Business
Professionals 7. Cambridge University Press.
Deveugele, M., 2015. Communication training: Skills and beyond. Patient education and
counseling, 98(10), pp.1287-1291.
Hargie, O., 2016. Skilled interpersonal communication: Research, theory and practice.
Routledge.
Trenholm, S., 2017. Thinking through communication: An introduction to the study of human
communication. Routledge.
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