Analysis of Airbnb's E-commerce Operations and Strategies

This report provides a comprehensive analysis of Airbnb's e-commerce operations. It begins with an introduction to e-commerce strategies and then offers an overview of Airbnb, including its organizational structure, mission, and vision. The report delves into Airbnb's business model, highlighting key components like hosts, guests, and the platform itself. A detailed website analysis follows, examining content, hardware infrastructure, software, security issues, and the transaction process. The discussion section explores challenges and comparisons with competitors. The report concludes with recommendations for enhancing Airbnb's operations, emphasizing the importance of customer-centric strategies and regular reviews of operational strategies. Finally, the individual contributions of each team member are detailed, providing a clear understanding of the collaborative effort involved in the report's creation.