Detailed Review of Airline Route Planning Application and Suggestions

This report provides a review of an airline route planning application, assessing its background, reading level, cultural background considerations, universal design aspects, and cognitive load. The application aims to provide users with flight schedules and options. The review finds the application user-friendly, avoiding technical jargon, and offering essential flight details and options. The report recommends real-time flight status access, easier ticket cancellation and refund processes, enhanced user-friendliness, improved security features, and a more secure online payment gateway. The report concludes by emphasizing the importance of continuous improvement to meet user expectations and ensure data security. Desklib offers a range of study tools, including access to similar solved assignments and past papers.

Running head: AIRLINES ROUTE PLANNING
AIRLINES ROUTE PLANNING
Name of the Student
Name of the University
Author Note

2AIRLINES ROUTE PLANNING
Table of Contents
Collapse......................................................................................................................................3
Background................................................................................................................................3
Reading level..............................................................................................................................3
Cultural background...................................................................................................................3
Universal design.........................................................................................................................3
Cognitive load............................................................................................................................3
Recommendation........................................................................................................................3
References..................................................................................................................................5

3AIRLINES ROUTE PLANNING
Collapse
The application that I am going to review is the Airlines route planning. This
application can be considered to be very much important but on the other hand it not used
daily.
Background
Airline route planning provide a basic plan towards the concept of flight plan a
passenger is willing to use. It gives an access point to all the travelers about the flight
schedule.
Reading level
The reading level of the site is very much easy. Taking into consideration the
interface of the site it is very much easy and can be considered to be very much user friendly.
It avoids the use of technical jargons and words, which may be complicated from the user’s
point of view.
Cultural background
The cultural background can be stated as:
 Details of the flight is provided to the customer.
 Options regarding the meal and the sitting arrangement can be provided and displayed to
the customer.
 User name and password access keeps the security of the user up to a certain limit (De
Neufville, 2016).
Universal design
The universal design of the airlines route planning is very much simple. The site can
support layout, graphics and font that makes the site very much easy to use and access.

4AIRLINES ROUTE PLANNING
Cognitive load
The cognitive load for the airline route plan is very much low. Taking into
consideration the menus and the navigation it is very much easy to go through.
Recommendation
The following are the Recommendation for the application.
 Real time access of the flight and the status can be provided to the traveler
 Cancel of the ticket should be considered easier and the refund of the money should be
done in a more appropriate way.
 It should be more user friendly.
 It should include more security features.
 Online payment gateway should be more secured so that the personal details of the
customer can be secured (Sha et al., 2015)

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References
Belobaba, P., Odoni, A., & Barnhart, C. (Eds.). (2015). The global airline industry. John
Wiley & Sons.
De Neufville, R. (2016). Airport systems planning and design. Air Transport Management:
An International Perspective, 61.
Sha, Z., Moolchandani, K., Maheshwari, A., Thekinen, J., Panchal, J. H., & DeLaurentis, D.
A. (2015). Modeling airline decisions on route planning using discrete choice models.
In 15th AIAA Aviation Technology, Integration, and Operations Conference (p. 2438).