Management Operations Report: Roles, Approaches, and Factors at Aldi

This report provides an in-depth analysis of management operations within Aldi, a UK-based retail firm. It defines and compares the roles and characteristics of leaders and managers, exploring their functions within various situational contexts, including budget and resource allocation, and decision-making processes. The report examines the application of operational research theories like system, situational, and contingency leadership theories at Aldi. Furthermore, it discusses key operational management approaches, such as Total Quality Management and capacity management, and the roles of managers and leaders in implementing them. Finally, the report addresses factors in the business environment that influence decision-making by leaders and managers, aiming to highlight strategies for enhancing productivity, profitability, and customer satisfaction within the company.

Management Operations

Contents
Introduction.................................................................................................................................................3
LO1..........................................................................................................................................................4
P1 Define and compare various roles and characteristics of a leader and manager...............................4
LO2..........................................................................................................................................................5
P2 Role of leader and function of manager in the various situational contexts at an organization...........5
P3 Application of the various theories and models of the operational research at Aldi...........................6
LO3..............................................................................................................................................................7
P4 Discuss various key approaches of the operational management and the role of managers and
leaders in it..............................................................................................................................................7
P5 Importance and value of operational management in achieving the business objectives..................8
LO4..........................................................................................................................................................9
P6 Factors in the business environment that affects the decision making process by leaders and
managers..................................................................................................................................................9
CONCLUSION.........................................................................................................................................10
REFERENCES..........................................................................................................................................11

Introduction
The operational management plays a very significant role in the better handling of
business operations of the company in the better way. The effective handling of the various
operations will help in the rise of the productivity and profitability that help in the increase of the
revenue of a business firm (Luo and et.al., 2017). This report will effectively cover the better
handling of the various operations at Aldi. It is the retail firm that works in UK. This report will
cover the various roles and the functions that are been performed by the managers and leaders of
the cited firm. Besides it will cover the various operational contexts that will help in the better
increase in the productivity and profitability of the company. Other than this, various operational
theories are been taken into effective context, along with the various key approaches and various
factors that will help in the better handling of different factors laying impact on the operational
management of the company (Mohammadi, Soleymani and Mozafari, 2014).

LO1
P1 Define and compare various roles and characteristics of a leader and
manager.
The management and operations pays a very significant and effective role in the better
management of the different operations that will help in the effective handling of the various
operations that will help in the effective handling of the different operations that will help in the
effective management of the various operations that will lead to the better management of the
different operations in the company. The better handling and the management of the different
operations will lead to the effective rise in the profitability and productivity of the company
(Bahmani-Firouzi and Azizipanah-Abarghooee, 2014.). Besides this, the better management of
the different operations helps in the effective rise in the different operations that will help in the
significant rise in the operational efficiency of the company. The effective management is the
operations that will help in the better rise in the operational efficiency of the company. It is the
effective handling of the different operations in an organization that will help in better increase
in the productivity and profitability of the company. Besides this, it will help in the effective
increase in the revenue generation of the company. On the other hand, leadership is the effective
trait to influence people to get the specific job done. This will help in the better execution of the
different operation of the organization that will lead to the efficient increase in the efficiency of
the employees of the firm due to better guidance and the motivation that is been received by the
leaders in the firm. The managers and leaders will play a very significant and efficient role in the
better handling of the operations that will lead to the effective management of the various
operations of the company and fulfill their requirements in an effective and significant manner
(Albrecht and Dasigi, 2016). Besides this, they will see through the better execution of the
various work processes that will lead to the effective rise in the profitability and the revenue
generation of the firm. The managers will effectively look after the better handling and managing
of the various business operations that will help in the better rise in the productivity and help in
meeting the demands of the customers and stakeholders of the firm. Besides this it helps in the
better management of the various policies and procedures at Aldi. The leaders will see through
the better execution of the various operations and policies that are been followed in the firm.
Besides this, they will look after any sort of issue that occurs at the workplace and will try to find

out the effective and significant solution to it in order to maintain the sustainability and
profitability of the company.
LO2
P2 Role of leader and function of manager in the various situational contexts at an
organization.
Various effective roles and functions are been taken into the effective consideration by the leaders
and managers at Aldi. Other than this, the effective handling of the different operations will be
significantly been taken into proper consideration for the better rise in the productivity and profitability of
the business firm. Other than this, the better handling of the different operations will help the firm to
improve the quality of the products and services that are been delivered to the customers in an effective
and significant manner (Keahey, Riteau and Timkovich, 2017).it helps in the better growth of the
various operations and helps in the significant rise in the satisfaction level of clients. Some major
situations that are been taken into the significant consideration by the leaders and managers of the
company are as follows:
 Budget allocation: The mangers and the leaders will significantly look after the various
operations in a better way. They will look after the better handling of the various functions and
will help in the better management of the different type of organizational objectives that wll lead
to the significant requirements of the budgeting. The effective handling of budget will help in the
efficient execution of the different sort of operations at the cited business firm. The managers in
the firm will see through the effective management of various business operations (Radnor and
et.al., 2016). On the other hand, the leaders will look after the better utilization of the budget that
is been allocated to the teams or the departments in the company.
 Resource allocation: The managers and the leaders at the firm will also look after the better
management of the different operations that will help in the effective management of the various
operations and will lead to the significant rise in the operations. The better allocation of the
resources will help in the significant rise in the overall operations in the company that will help in
the rise of productivity and profitability. Besides this, the effective resource allocation will help
Aldi to carry out the various operations in a better way to gain the higher level of the customer
satisfaction level. Also it will help the cited business firm to reduce the wastage and effective
handling of the various goods in the company.
 Decision making: The effective decision making is very important and crucial for the better
growth and development of the company. It helps the company to gain the idea about the various

measures and will help in the significant rise of the different operations. The managers at Aldi
will act as the medium or intermediate between the higher authority and the employees of the
firm. On the other hand, the leaders at the Aldi will see through the effective management of the
various operations and the execution of the policies in the company (Wakui and et.al., 2016).
P3 Application of the various theories and models of the operational research at Aldi.
The Aldi will look after the better management of the various operations that will help in
the effective management of the various concepts and principles of operational management. The
work force or the management of the cited business firm will effectively look after the better
management of the different operations that are been taken into the significant consideration for
the better rise of the overall customer satisfaction level. Other than this, the theories and the
model of operations will help in the better management of the different sort of operations at the
business firm (Ando and et.al., 2018). Some major theories that are been followed by the Aldi for
better growth and development are as follows:
 System theory: This theory considers the business organization as a complex system that
consists of many complex internal operations that helps in the significant handling of the
various operations that will help in the better management of the operations. The
effective system approach will help the business firm to increase the productivity and
profitability level. Other than this the better handling of the various operations which will
help in the significant rise in the various operations by considering the different functions
that are been followed at Aldi to gain a better productivity and profitability. Also, it helps
in the better rise in the customer satisfaction and trust level (Mahmoud and et.al., 2015).
 Situational leadership theory: This model of effective leadership states that the better
handling of the various operations as per the situational environment of the company. The
different operations are been followed that will help in significant handling of the various
situations in a better way. This will help the cited business firm to take into consideration
the various sort of effective measures to meet the needs and requirements of the business
organization. The mangers and leaders will see through the better handling of the
different operations and meet the requirement criteria of the company.
 Contingency leadership theory: The contingency theory of leadership states that there
is as such no appropriate leadership model and theory that is needed to be significantly

followed by the business organization and is required to be taken into effective
consideration. The better handling of the different operations will help the business
organization to gain higher productivity and profitability. The managers and leaders at
the cited firm will look after the better handling of the various operations under this
leadership to provide the customer with better satisfaction level.
Besides this, the better handling will help in the significant rise in the operations that will
help in meeting the requirements of clients as well as the stakeholders of firm. Various
leadership models will be followed to get the better handling of the various operations and
sustain the effective productivity and profitability of the company. This will help in the better
handling of the different operations of the cited business firm (Zhen and et.al., 2017).
LO3
P4 Discuss various key approaches of the operational management and the role of
managers and leaders in it.
Various sort of the operational management approaches is been adopted to gain the better
productivity and profitability and meet the needs and requirements of the customers and the stake holders
of the company. They will look after the significant measures to sustain the productivity and profitability
of the company in a significant and sustainable way. Besides this, the various management operations
approaches will significantly help in the better handling of the different operations. These approaches will
improve the productivity and work efficiency of the employees and will help in a better way to fulfill the
needs and demands of the customers and users. Some major operational management approaches that are
been followed by the Aldi to attain a better sustainability is as follows:
 Total Quality management (TQM) and capacity management: This approach will help in the
development of the better quality of service that will help in the significant increase in the
customer satisfaction level. The high quality of the products and services that are been taken into
effective consideration will help in the significant rise in the various innovative operations that
will support the effective rise in the various operational measures that will help in the significant
rise in the productivity and profitability of the company. Other than this, it will help in the better
rise in the cost effectiveness of the company. The managers and leaders at Aldi will look after the
better management of the Total quality management and capacity management approach to
sustain the profitability and efficiency of the company (Kang and et.al., 2016).

 Just In Time (JIT): The Just In Time approach will help in the better management of the
various operations that will lead to the significant rise in the various operations and growth
measures that are been taken into the effective significance by the company. Also, it will help the
firm to complete its operations on the given limited time range, which will contribute in the better
rise in the productivity and profitability. The JIT will help the firm to cover up the various tasks
or the operations and plan them in a better way to meet the operational requirements of the
company. This will help managers and leaders taking effective measures in consideration for the
better operational management at Aldi.
 Lean management: The effective operational management approach of the lean management
will help in the significant rise in the various operations that will help in the better handling of the
various resources that will help in the better management of the various operations it will help in
the significant growth of the company. The lean management approach is associated with the
effective and better utilization of the available resources of the company and thus reduces their
wastage. Aldi will take into consideration the effective measures that will help in the better
management of the various operations which will help in the significant rise in the various
operations that will help in improving the efficiency of the company.
P5 Importance and value of operational management in achieving the
business objectives.
The operational management plays a very crucial and important role in the effective handling of
the various operations in the company. It helps in the better rise in the operational efficiency and the
productivity of the company. The various operations will help in the significant handling of the different
operations that will help in the better management of the various operations to meet the needs and
requirements of the customers (Radosavljević, Jevtić and Klimenta, 2016). Besides this, the
operational management approaches that are been taken into consideration by the company to improve its
productivity and profitability will also lead to the better rise in the various operations in the company. For
example the effective execution of the approaches like Total quality management and capacity
management will help in the better handling of the different operations that helps in the better
development of the high quality products in the appropriate quantity. Besides this, the approaches like
lean management and Just in Time approach will help in the better management of the different
operations.
It helps in the increase in the revenue generation that will help in the better management and
achievement of the better customer satisfaction level. This will help in improvement of the brand image

and perception in the mindset of the customer. This will also lead to the better revenue generation and
effective rise in the trust level of the customer. Also it helps in increasing the efficiency of the
organization by meeting the planned goals and increasing the revenue generation and market value of the
company (Luo and et.al., 2017).
LO4
P6 Factors in the business environment that affects the decision making process by leaders
and managers.
The operational management of an organization will be deeply affected by various
environmental factors that can deeply impact the effective decision making process in the
company. These factors can either be either internal or external depending of the operations and
the work processes of the company. The micro and macro environmental factors that can be
internal or external, lays a very deep impact on the different operations of the company. Besides
this, the better handling of the different operations will lead to the significant rise in the various
operations (Jin and et.al., 2015). Some major factors that will have a deep impact on the
operational management and the decision making processes are:
 Technology: The technological factors will lead to the great impact on the effective
execution of the various operations and functions of the company. The Aldi has to look
after the better management of various operations that will help in effective increase in
the profitability and work efficiency of the organization. The managers and leaders will
look after the effective handling of the various operations at an organization to get better
sustainability in market.
 Legislation and governmental policies: The rules and the regulations that are been
decided by the local or the national and international government. This will lead to the
leaders and managers to develop a better plan to meet and tackle all form of the legal
constraints that are been present for the effective execution of the functions and effective
management of the different operations.
 Work environment: The work environment will help in the better management of the
various operations which will lead to the effective rise in the productivity and
profitability at Aldi. The positive and supportive work environment will help in the
effective management of the various operations that will lead to the significant rise in the

satisfaction level of the customers and development of high quality products and services
(Albrecht and Dasigi, 2016).
CONCLUSION
Thus, from the report it can be concluded that the effective management of the various
operations in the company will help in the rise in productivity and profitability of the company.
The report has covered various operational management approaches that will help in the better
increase in the productivity and profitability of the company. Other than this, various operational
theories are been taken into effective context, along with the different key approaches and
various factors that will help in the better handling of environmental factors, laying impact on the
operational management of the company.

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