ISY3001 E-commerce and E-Business Report: Alibaba vs. Amazon B2B

This report provides a comparative analysis of two leading B2B e-commerce websites, Alibaba and Amazon. It examines their business models, customer satisfaction, website design, navigation, payment methods, data security, and privacy. The report delves into the goals, revenue sources, and profit models of each platform, highlighting their respective strengths and weaknesses. The study also assesses website attributes, including URL relevance, search engine visibility, information provision, user trust, and accessibility. The report concludes with a prediction of future profitability, favoring Alibaba due to its focus on empowering small businesses through technology and its software-based platform that connects buyers and sellers. The analysis is based on various attributes such as website URL, search engine ranking, organizational information, user data security, user trust, legal issues, accessibility, language support, product information, customization options, personalization, user support, information accessibility, security, navigation, and aesthetics. The report concludes that Alibaba is likely to be more profitable in the future due to its principles and goals.