Analysis of Rebecca's Management Functions and Roles in Allstyles

This report examines the functions and roles of Rebecca, the General Manager of the Allstyles department store. The analysis covers her daily activities, including meetings with departmental managers to discuss pricing and promotional strategies, planning sessions with senior executives to set sales targets, and gathering information on competitors. The report highlights her skills in performance review, providing suggestions for employee training and development, and settling disputes between departmental managers. It also emphasizes her understanding of the importance of a happy and healthy workplace. The report draws upon a case study of Rebecca's working day, demonstrating her leadership, communication, and strategic planning abilities within the context of a large department store.

MANAGEMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Functions and roles of Rebecca...................................................................................................3
Importance of these functions and roles......................................................................................8
Theories of management..............................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Management is basically an activity which people has conducted to manage their
different things. Every person has required to consider management aspect in its personal life to
get very appropriate outcomes. Management aspect is mainly considered in different
organisations, businesses and companies. The administration or owner of a business should
always have some productive skills of management, because these skills of management gives
opportunity to manage many of factors and aspects in very appropriate within the workplace
(Gu, Wang and Wang, 2019). Currently every company has three modes or levels of
management called; top-level management, medium level management and low-level
management, so that people within each level has required to conduct different operations and
activities for systematically managing their all factors for achieving very appropriate profit. This
report discusses role of Rebecca as a general manager within the All styles department stores. All
style department stores is mainly a very large shop in the centre of city. Basically, Rebecca
conducts various activities within its daily operations for managing its various aspects and
factors in very appropriate manner.
MAIN BODY
Functions and roles of Rebecca
There are various functions and roles has played by Rebecca in its workplace for gaining
very excellent profit within workplace, in which these all roles and functions of Rebecca are
enough to enable this store for achieving its final objectives and aims on time (Ratten, 2016). By
analysing Rebecca’s daily routine anyone can easily say that, Rebecca has very excellent skills
or abilities of management which enable her for gaining too excellent return from its different
operations. There are some key functions and roles has been discussed below of Rebecca which
has played by her within the business environment of All styles department stores.
Meeting and interacting with all departmental managers
This is one of the key managerial functions which has played by Rebecca in the
workplace of All styles department store. She meted with managers of different departments for

explaining them the stores’ pricing and promotional strategies for the next end of season sale. In
this situation role, which has played by Rebecca is very excellent as a general manager. In this
situation every person who has appointed as a general manager at any company has to perform
like her for gaining better outcomes. By organising meeting with different managers of
departments she was able to enhance the interaction value within the workplace. This is really
appropriate function or role of Rebecca. Basically, most general managers within different
companies or business always conducts this type of meetings, where they share their opinions,
ideas and decisions with their different employees. On the other side, knowing employees’
opinions is also a main objective behind conducting such meeting. That meeting which has
conducted by Rebecca with managers of different departments was very essential for the all over
grow of All styles department stores (Pradabwong and et.al., 2017). That’s why every general
manager within a company should always conduct these meetings for getting very excellent
results.
Planning meeting with senior executives
This is another key function or role of Rebecca which she has played in the workplace of
ALL styles department stores. Basically, she has participated in a planning meeting with her
senior executives of the store, in which this type of functions enabled her for getting very
appropriate outcomes within the workplace. Discussion of a business plan with senior executives
through conducting a meeting is very necessary towards all over growth of the store. This type of
meeting can give opportunity to Rebecca for getting some productive ideas which can boost the
all over performance of All styles department store within the workplace. This is the main reason
that, general managers within various organisation should also conduct this type of meeting with
their senior executives for getting some productive idea which can contribute in the growth or
development of All styles department stores. In the case of Rebecca, she has attended planning
meeting with her senior executives to agree to the sales target for the stores for the next 12
months, in which this role enable her for systematically preparing a specific plan that give
opportunity to her for achieving her decided targets in the decided time durations.
Collect knowledge of competitors

In the recent planning meeting with senior executives, Rebecca has explained that, the
opening of the stores of competitors very close to hers, in which this is very excellent attribute of
Rebecca, because every general manager should always have proper knowledge of competitors
for gaining too good competitive advantage within the market (Press and Cooper, 2017).
According to the role of Rebecca, there are general manager within every organisation or
company need to ensure that, existing competitors will affect own business in which manner,
positively or negatively. It is necessary to get motivated for developing such business strategies
which can provide them excellent profit margins within the highly competitive market. In that
planning meeting, she has whole knowledge about her competitors’ stores, that’s why she was
able to say that their competitors’ stores near to opening stage. According to different business
experts, existing manager of company should always collect different information and
knowledge about its competitors. Basically, it is very necessary task to a general manager for
enabling its business to get excellent competitive advantage in the market. By collecting
knowledge of competitors, there are anyone can easily identify key strengths and weaknesses of
their competitors. Generally, when general manager of a company has proper knowledge about
her competitors’ strengths and weaknesses, then it will be able to make different productive
business strategies accordingly.
Reviewing the existing performance
Reviewing the existing performance is another key function that has played by Rebecca
in the business operations of All styles department stores (Maryska and Sladek, 2017). Basically,
Rebecca has reviewed the performance of all departments, and the she gets informed that there
are electrical products division has very poor performance. She also has analysed that; the poor
staff absence figures are one of the main reasons behind this poor performance of electrical
division. In this situation, there are general manager within different businesses also need to
conduct review task to be reviewed the current situation of their respective departments. After
reviewing current situation of different departments, they need to ensure that, their all
department are doing well. If any general manager has found that, currently it’s any department
has very poor performance, then it should take some proper steps towards increasing the levels of
department’s performance. This reviewing role or function of Rebecca will definitely enable her
for making all divisions of All styles department stores much effective and productive. So that,

general manager within each business need to review and ensure that, it’s all departments or
divisions are performing very well.
Give proper suggestions and advice to manager
After reviewing the existing performance of different divisions, Rebecca has found that
the electrical products division currently has very poor performance, so that she has suggested
and advice to manager of that division for providing proper training and development sessions to
existing employees of electrical products division (Cheng and Yang, 2017). According to general
manager of All styles department store, by attending these sessions of training and development
employees will be able to develop their performance and productivity within the workplace.
Another reason behind providing different training sessions is to make highly motivated to all
employees within the workplace of electrical division, so very soon this division will be
improved its performance. Basically, training sessions always give opportunity to different
employees for effectively developing their skills, abilities and competencies, so that when any
employee has well-developed skills and abilities, then it will enable to effectively perform within
the workplace. That’s why Rebecca has suggested and advice to manager for providing proper
training sessions to employees, and this decision of her completely very productive towards
developing the performance of electrical division.
Understood the actual value of training and motivation
A general manager of any company should always be understood the actual value of
training and motivation, because when manager has properly understood the value of motivation
and training, then it can simply develop performance and productivity its employees (Schultz, C.,
Globocnik, Kock and Salomo, 2019). In the case of Rebecca, she in having very excellent
knowledge of training and motivation, that’s why she has suggested to manager of electrical
division for providing the training sessions to existing employees for motivating them to develop
their performance within the workplace. Reason is, currently poor performance of employees is
giving very high contribution in the poor performance of electrical division. On the other side,
analysing currently performance of employees is another key role of Rebecca, because every
general manager should always consider and analyse performance of its employees in the
workplace. Basically, after analysing performance employees, Rebecca become able to find

appropriate solutions to develop performance of employees in the forms of training and
motivation.
Meeting with architects, planners and builders
This is also one of the main roles of Rebecca which it has played within the business
environment of All styles department stores. The main purpose behind conducing this function or
role is to be discussed progress on the new store extension (Pham, Bell and Newton, 2019).
Basically, by conducting this function, she will be able to create more space for opening a new
store to enhance revenue of the organisation. Basically, this role is a prime duty of manager
within any workplace for taking steps towards extension of business of existing workplace or
store. After making new store, Rebecca will be able to provide new growth opportunities to its
senior executives to generate very excellent revenue it its one financial year. According to case
study, there are Rebecca has well-developed communication skills and abilities as well, that’s
why currently she is able to easily communicate with different architects, planners and builders.
By conducting this function or role, Rebecca will be definitely able to do new store extension.
This is the main reason that, this is also a key function of Rebecca on her job role of general
manager.
Settling dispute between two departmental managers
On the job role of general manager in a store, every person has highly required to take
some productive steps towards identifying and settling different dispute between departmental
managers (Alnoukari and Hanano, 2017). In the case of Rebecca, she has played very excellent
role in the settling dispute between two departmental managers, which is very appropriate
decision towards all over growth of All styles department stores. Basically, all departments of a
store of business has always required to come together for putting their huge efforts to achieve
organisational objectives and goals. But there is a dispute has raised between two managers of
store’s departments, in which general manager has played too appropriate role in solving or
settling this dispute between two departmental managers. Generally, settling dispute between
departmental manager is one of the key obligations or duties of a general manager as well,
because a business can’t easily grow in the market when there are various disputes has between
departments and employees of that business. According to different business experts, when there

are has lots of disputes between various employees and departments of a business, then top-level
manager is completely responsible to take appropriate decisions towards settling and removing
these disputes from the workplace. According to case study, there are All styles department
stores’ general manager has really played too effective role in the terms of settling dispute
between departmental managers.
Maintain happy and healthy workplace
After settling dispute between two departmental managers of store, Rebecca has proved
that, a happy and healthy workplace is very necessary for avoiding different disputes in the
workplace (Muruganantham and et.al., 2018). According to this role of Rebecca, there are
general manager within each workplace need to take some productive steps towards settling
different disputes between employees. Dispute aspect always negatively affect to business
environment of a company, and also stop the growth. That’s why it is necessary to the top-level
management of company to take some productive decisions towards maintaining a happy and
healthy workplace. There are All styles department stores has great opportunity to grow within
the market, because this store has an effective and skilled general manager named Rebecca.
According to general, manager, there are happy and healthy workplace not promote disputes
within the workplace, that’s why maintaining a healthy and happy workplace is one of the key
functions of Rebecca.
These all some key functions and roles of Rebecca (general manager of All styles department
stores), so that these functions and roles of existing general manager are enough to this store for
effectively growing in the market. There is some importance of these managerial functions and
roles of Rebecca has been perfectly mentioned below;
Importance of these functions and roles
As a general manager within a big departmental store, play or conduct to these all
functions or roles is necessary to Rebecca for enabling existing business for achieving its decided
goals and objectives on time (Sampaio, Hernández-Mogollón and Rodrigues, 2019). Without
playing these all roles, she not enables to gain huge profit within the market. That’s why Rebecca
is highly required to focus on always conducting these all functions and roles in the business
environment of All styles department stores. Currently market competition within sector or

industry is raising day by day, so that Rebecca should continue to conduct different functions
within the workplace in effective manner. Of course, there are effectiveness within different
functions is highly required to gain very appropriate outcomes within the market. According to
case study, roles which has played by Rebecca are very favourable for the all over growth of the
store. There are meeting and interacting with managers and settling disputes of managers some
key functions and roles of existing general manager, because by interacting with different
managers, she will be able to give them proper advice for developing their performance and
productivity. On the other side, by settling various disputes of departmental managers, she will
be able to make a happy and healthy workplace in the All styles department stores.
Review the existing performance different departments and having proper knowledge of
training and motivation are also two major function of Rebecca, because by reviewing existing
performance of departments, any general manager can easily identify the department has poor
performance or good performance (Visinescu, Jones and Sidorova, 2017). On the other side,
having proper knowledge of training and motivation also another key role of Rebecca on the job
role of general manager. By providing training sessions to employees, she will be able to
effectively develop performance and productivity of existing employees of store. And by
motivating employees she can simply take huge or effective work from them. That’s why these
are also major functions of functions and roles of general manager, which are very essential for
all over all growth of the All styles department stores.
Theories of management
There are two managerial theories has been discussed below that completely applicable to
this case of Rebecca.
Administrative management theory
This is theory of management is completely applicable in this existing case of Rebecca.
According to this theory, there are upper management of a company or business has always
required to perfectly manage different administrative activities. So that, in the case of Rebecca,
she is also able to manage different administrative activities within All styles department stores
in very effective manner (Cortez and Johnston, 2019). According to Rebecca’s existing attributes
and features, she has completely followed the concept of administrative management theory.

Reason is, she is capable to take various productive decisions towards make administration more
and more effective. With the support of her managerial abilities, there are executives of All
styles department stores able to generate very high revenue in the market. According to this
theory, upper manager or general manager of a business has always required to solve and settle
disputed between various employees and disarmament, because disputes always negatively affect
to all over performance of a company. So that, there is Rebecca is fully efficient to do this.
That’s why this theory of management is completely applicable in the case of Rebecca.
Human relations theory
The human relations theory of management also has completely applicable in the job role
of Rebecca, because she is able to maintain great relations within the workplace. She completely
understands the value of human relations, and that’s why she has succeeded in settling dispute
between two departmental managers of All styles department store (Chahal, Jyoti and Rani,
2016). According to this theory, top-level management of each company has always required to
perform human relations role to make a happy and healthy environment in the workplace. In the
case of Rebecca, she was completely depended on the human relations theory to perfectly
interacting within different managers and senior executives in the various conducted meetings.
According to these all mentioned factors, this human relations theory also has applicable in the
current case of general manager Rebecca.
CONCLUSION
It can be concluded that there are general manager of an organisation or business has
always required to play different effective roles within its workplace for achieving very
appropriate outcomes in the market. There are Rebecca who is general manager of All styles
department stores is able to manage different functions and roles in very perfect manner.
Currently she has played very excellent role functions within the business environment of this
business which will diffidently guava great contribution in the development of this business. For
example; conduct meeting with different managers of department and settling dispute between
two departmental managers are two key functions and role of existing general manager (Mishra,
2017). By playing these all role, Rebecca not able to provide very huge profit margins to All
styles department stores. There are two managerial theories called Principles of administrative

management theory and Human relations theory completely applicable in the existing job role of
Rebecca. By following the concepts of these theories, she will be able to excellent profit in the
future as well.

REFERENCES
Books & Journals
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Business Review. 17(3_suppl), pp.107S-132S.
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in developed markets: The role of business ties and technological innovation
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advanced, emerging and developing markets. Journal of Business & Industrial
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effects on performance and competitiveness. Supply Chain Management: An
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Press, M. and Cooper, R., 2017. The design experience: the role of design and designers in the
twenty-first century. Routledge.
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