UGB261: Management Functions and Theories in Allstyles Report

This report analyzes the management functions and roles performed by Rebecca, the General Manager of Allstyles Department Stores, a retail business with ten departments. It examines her responsibilities in planning, organizing, directing, and controlling the store's operations, and addresses issues such as sales target management and staff shortages. The report then identifies and discusses the applicability of two management theories: Max Weber's Bureaucratic Management and Mary Parker Follett's Integrative Management, to the case study. The analysis includes the characteristics of each theory and how they can be implemented to improve efficiency and resolve conflicts within Allstyles. The report concludes by summarizing the key findings and recommendations for effective management practices within the department store.

Management Thought and
Practises.

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. What management function and roles where Rebecca perform and along with importance in
Allstyles department stores. ......................................................................................................1
2.Identify and discuss two different management theories which are applicable in case...........5
CONCLUSION ...............................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Management is an administration of an organisation which undertakes towards
accomplishing a goal in effective manner (Ainsworth, Bolderston and Garner, 2017). It allows
activities which conducts through strategies and better coordinate by manpower efforts
contributes for objectives attained. To form three level hierarchy by management such as top,
middle and lower management level in which roles and responsibilities are division as per
individual capabilities. In every organisation management main objective is to handle overall
work in systematic or compliance oriented manner.
As per this report, the organisation is retail base Allstyles departmental stores in which
Rebecca name works as General manager. She has responsibility to manage overall stores,
communicating within clients for business related work (Camic and et. al., 2018). Allstyles is
having 10 department in which there is wide range of man and women product enhance to
available on working days. In this following report, there is elaborate about different
management function and along with two recommendation of management styles or theories that
suitable for report objectives.
MAIN BODY
1. What management function and roles where Rebecca perform and along with importance in
Allstyles department stores.
The function management is one of most common type where organisation management,
the organisation is having specialises in grouped by areas within different functional areas. As
every organisation is specifically leads their internal and external task objectives by attainment
where planning, organising, directing and controlling. These function is majorly operates by
higher level individual to arrange as well as maintain organisation's working aspect through
strategically (Ceaser, 2018). As in context of Allstyles department, in which Rebecca might use
different management practises where she needs to handle inner and outer work performances.
Some how, Rebecca needs to conduct training and development to staff for improvising their
productivity in effective way. There are certain functions which Rebecca assort in Allstyles
department stores which is following elaborates:
 Planning: This is one of main role of manager before to implement any strategy, it needs
to create plan that helps to meeting aims and objectives . It involves allocating employees
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resources and delegating responsibilities where standard timelines approach to
accomplish target. Planning requires in management role where it continuously which is
needed to check team progress for accomplishing order where small arrangement where
to create clear picture of larger aims and objectives. Similarly, Rebecca needs to first
analyse situation and coordinate with administrative department for creating plan that
helps to attain satisfactory outcomes.
 Organising: After creating plan where organisation skills that helps to ensure about
company or individual department that presumes to run in smooth way. As in perspective
of implementing towards internal process and structure to knowing which manpower or
team suited task as per individual capabilities. The practise of organising handle by
manager or leader where they are not assigned work but also motivates their manpower to
encourage for accomplishing their objectives in effective manner. As manager also need
to be recognise challenges that generate more conflicts to completing particular task for
achieve goals.
 Directing: This function is generally operates by manager or leaders for better
comfortable with their team members. It effectively utilise to make confident and
comfortable during their challenges. Leadership and management styles plays an
important role as it helps to suggest situational base theory or tactics which effectively
get recognise to operates by reducing conflicts or challenges (Costa, 2017). According to
leadership and management practises allows to having judgement in fair manner and
provide opportunities in equality manner.
 Controlling: It is a function where it tend to handle overall activity which working
towards company. As manager must consistency to monitor workforce, improve quality
of work and having reliability for better accomplishing project in effective manner. The
role of control in management is to empowering for adequate manner to met goals in
proper manner.
About Case study
These overall function is contribute to accomplish objectives for organisation that attain positive
outcomes. As Allstyles department is facing issues related with promotional activities where end
to end sales. This is tends to price reduction happen by staff where they can present into effective
manner for pitching product effectively. To handle the meeting by Rebecca where she explained
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about sales targets to her executives and staff absence problem that creates issues for customers.
At last, there is some shortage presence for electric by cycles where Rebecca need to clear out
this major issue need to sort as many other gym equipment were ordered. For that it requires
wide range of space in office premises.
On the basis of issues Rebecca need to coordinate within administrative or human
resource department and implies step by step to completing their pending task. First, enhance
Planning for how to make arrangement and what would be the process to resolve issues which
prevailing in Allstyles Department stores (Doppelt, 2017). As a General Manager, Rebecca need
to plan out by forming policies. After planning out, the next step is Organising is play a key role
to manage overall activities that happen in organisation. Similarly, Rebecca have to division the
work to responsible employees who can perfectly handle and arrange the aspects as per situation
according. By conduct meeting within executives and managers for making strategies as well as
decision making. Planning and Organising is important because these two functions of
management helps to sorted out problems and making balanced to overall management. It helps
to manage time, provide essentials tools and resources towards reaching goals.
Importance of planning and organising are individual skills, they go hand in hand to
better arrangement. As it states about Smart plan which specify to conducts four steps SMART
goals that stand Specific, Measurable, Achievable, Realistic and Timed.
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Illustration 1: SMART goals, 2020
Source: https://www.thebalancesmb.com/smart-goal-examples-
2951827

 Specific: This goal should have clear, highly specific endpoint to attain objectives as epr
situation according.
 Measurable: As per this factor it is mainly operates to effectively conducts that
effectively manage manpower and internal activities that presume in compliance
oriented. For Case study perspective, Rebecca is having predict to increase sales target as
per the objectives identified through consulting within executive to scrutinize overall
situation for effective outcomes generates.
 Achievable: This factor is majorly to defines about how a particular task accomplish on
basis of target that implies on Allstyles department objective for attain in effective
manner. Experience and skills are necessary to earn leadership position that need to helps
accomplish for better manner.
 Relevant: To setting goals by self assessment where it consider as relevant. The each
goals are determined values of larger and long term attain to contribute for objectives
attained (Faseruk and Hossain., 2017). As Rebecca is General manager in which she has
expects her goals and objectives for Allstyles Department that resolve all conflicts.
 Time based: By considering goals or objectives, there is essentials to specify goal to earn
promotion towards prioritise. As in case study All style department store is facing six
issues that creates major improvisation. For that, it having time boundation to complete
the particular work objectives. For Example: Rebecca who is reliable to handle all major
situations to accomplish in time period.
Through above SMART goal is emerging for getting better positive outcomes by rectifying
overall objective to accomplish in strategic way. In preference for Rebecca, she might implies
SMART goal to attain her organisation's objective. The six situation is creating more
complexities as some TV company having appointment to conducting their activity. This
situation is raises challenges for Rebecca towards attain all competitive gaols in conflicts
manner. To overcame from that, Rebecca need to implies different management function that
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helps to arrange overall systematic process. By providing resource to manpower, increase the
space for resources that allows in organisation that get to attain high competitive advantages.
Evaluation:
On the overall situation is arises for Allstyles department store where Rebecca to gain
objective that attain towards accomplishing perspective. The six situation issues that attain
competitive targets. There is function of management plays a vital role to handling all situation
in effective manner. Planning, Organising, Directing and Controlling all these helps to maintain
activities that presumes to attain goals. Thus, from function of management planning and
organising opted for attain competitive objectives. Rebecca who is General Manager of Allstyles
department stores where she need mapped overall situation and on that particular note she has to
manage as well as division of work through planning and organise task in systematic way.
Policies and decision making entitled for arranging all task conducts in rules, regulation or
guidelines which follows to attain task in better presentation to attract clients (Goswamee and
Dey., 2017). Rebecca is having high roles as she is General manager of Allstyles Management
company where it enhance to effective arrangement that enhance to allows more positive
outcomes. As situation arises that one of TV company is reliable for enhancing their ten minutes
activities in Allstyles department stores. On that according basis Rebecca needed to create
effective decision making for accomplish gaols and objectives for better attain goals in effective
manner.
2.Identify and discuss two different management theories which are applicable in case.
As two management theories are describe on the basis of Allstyles department stores are
follows:
Max Weber's Bureaucratic Management
This theory is defining that bureaucracy is the most effective and rational way to manage
an organisation in significant manner. In order to attain high productivity all the employees are
given tasks those are associated with the organisation and in this manner with the help of
bureaucratic theory equitable responsibilities can be rendered to employees so that tasks can be
communicated in understandable manner and any confusion can be avoided (Higgins and et. al.,
2019). This theory can be used by Rebecca in order to analyse situations and faced complexities
within their business in order to mitigate the same and provide path for goals attainment. The
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theory of bureaucracy is having six major characteristics due to which overall acknowledgement
can be given and these characteristics are elaborated as under:
 Task specialisation: Under this theory the major emphasis is drawn to assign tasks as
according to specialisation hold by employees. In this manner high performance can be
exerted in which overall efficacy of the organisation can be enhanced. This would lead in
generating new ideas in such a way that innovation can be inhaled by the organisation.
For Rebecca’s as she analysed that division of electrical vehicle is showing poor
performance so by delegating tasks according to specialisation.
 Hierarchical management structure: This is associated with supervising at every level
so that all the levels may receive appropriate guidance. This could be helpful in managing
communication and delegation in significant manner which is directly linked with
providing organisational performance and succession (Jansma and Wertheim-Heck,
2020). For Rebecca’s as she is engaged I retail business so hierarchical structure is the
primal aspect in which they can manage the whole business and overall complexities in
early manner.
 Formal selection rules: This aspect is related with choosing employees on the basis of
technical skills and various competencies. This is being considered that employees are
being provided with contract terms in order to manage their retention in appropriate
manner. As Rebecca is meeting with new builders and planners for new store extension.
So in order to get high success she is supposed to examine skills and competence of these
new people so that all the possibilities for down falling of project.
 Efficient and uniform requirements: In this theory uniformity is being promoted by the
company so that to inhale efficiency and smoothness in effective manner. For Rebecca’
she analysed that their three shop workers have gained star badges as they have shown
extra ordinary performance so this is the reason that appropriate managerial style is
adopted by her.
 Impersonal environment: This theory suggests that relationship between various
employees should be professional only and in this manner decision making skills can be
enhanced and subjected to deal with higher positive influence over the organisation
(Kirkham and et. al., 2019). For Rebecca she is planning to meet with senior executives
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and she is expecting that professional behaviour is being exerted by them due to which
they can talk regarding accomplishment of sales target.
 Achievement base advancement: As per Webber is felt that promotion which an
organisation towards attain in behalf of task or any assignment, experience and other
technical qualification. It not allows any personal favours, friends, relationship or
personality traits which prevents factor into personal decision. For this factor. Rebecca is
also plans to accomplish her major goals which is necessary to attain for her organisation
stability and fulfil essentials expectation that prevails positive outcomes.
Evaluation :
In Bureaucratic theory of management, it emphasis about provide work division as per
capabilities of individuals that attain to compete and attain goals and objectives. Decision
making and work divided to hierarchical basis in which top, middle and lower management is
allows to completing work as per according situation. Similarly, Allstyles department stores
where Rebecca handles overall activities for effective decision making and division work to
potential employees.
Contingency management theory: This theory is based on the approach that
management effectiveness is contingent and dependent upon interplay between the functions of
management, its behaviour and specific situation. It is also defines as the way of change is
depending upon the circumstances within the organisation (Oftedal and et. al., 2017). Effective
organisation have must adjust their planning, organizing, leading and controlling as per their
specific condition or situations. In addition to this, manager has been identify the conditions of
the particular task, requirement of job and other people which are the part of complete
management situation. This management theory integrate all these factors into the solution which
is best fit to the organisation circumstances. The contingency theory to management assumes that
there is no universal answers for many questions as organisation, people and situation vary and
chances over the time. There are many factors through which it get influenced such as the size of
the organization, how firm adapt its internal environment, differences among resources and
operational activities. Along with this, it also get affected by strategies and technologies which
are being used by organisation. This has been explained that there are specific situational factors
which influenced direct relationship between independent and dependent variables in the
analysis of organisational behaviour. It pay attention to the situation which can develop its own
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style and management approach. Fred fielder's contingency model has focused on leadership in
organisation that contain the relationship between leadership style and favourableness of the
situation (Pilang, 2019). This is beneficial for organisation as this provides potential for learning
from specific situations and using these learnings to influence future same situations of
management. Contingency theory also produce more well rounded leaders which are able to
develop their skills ans knowledge in multiple areas.
According to case study
Rebecaa is general manager in Allstyles departments stores, that has been selling a wide
range of products from men's to women's cloths, carpet, furniture, and electrical goods. As there
are many situations arises for Rebecca such as poor performance of electrical product division
with manager. In this contingency theory of management is being utilised through which
management is able analyse and get deep insights of the situations and conditions, on the basis of
which strategies and leadership style is developed that suites and fit best to management
(Quesnel and et. al., 2018). This will help organisation in effective and smooth running of
operations as this pay attention to both situations and leadership styles and make efforts to
ensures they work together effectively. With the support of this, Allstyle department store
embraced discipline of organisational behaviour as this help in to better understand employees at
a workplace (Tanimu and Akujuru, 2018). Along with this, it asses, manages and predict
behaviour of employees through company is better understand how to motivate individuals. With
the support of this Rebecca is able to develop the strategies as per the different situation and this
help to resolve problems in a more effective ways.
CONCLUSION
From above management thought and practise report is summarised to elaborates overall
facts as per case study basis. The study is conducts on management field in which it revolves
more background of management related function, process and strategic planning to attain
competitive targets accomplish. As per case study first two outcomes is highlight about function
of management and its important while another is two management theories identified.
Bureaucratic management theory that helps to identifies for significantly attain overall work
implementation by forming better decision making. Another one is Contingency theory of
management is emphasis to enhance work and decision making on the basis of situation aspect.
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These two important theories are majorly handle to effective compressed assign task and better
decision making. In case study six situation are highlight to define major circumstances where
higher authorities need to consult and Rebecca who is General manager having responsibilities to
attain task in better management way for accomplishing task.
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Pilang, C.L., 2019. An exploration of the professional identity of community health workers to
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