Alyousuf Exchange: HRM, Leadership, and Motivation Report Analysis

This report provides a critical evaluation of human resource management practices at Alyousuf Exchange, a leading money exchange company in Bahrain. It examines leadership styles, assessing the use of autocratic and democratic approaches and their impact on employee involvement and decision-making. The report also analyzes employee motivation, considering factors beyond salary and the importance of a positive work environment. Furthermore, it reviews personnel management versus human resource management, highlighting Alyousuf Exchange's focus on human resource management and its emphasis on employee communication and participation. Finally, the report explores the role of HR in the organization, emphasizing its strategic importance in recruitment, employee development, and aligning HR practices with organizational goals. The analysis draws upon employee surveys and relevant literature to provide a comprehensive overview of HRM at Alyousuf Exchange.

Running Head: ALYOUSUF EXCHANGE 0
Human Resource Management

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Alyousuf Exchange
Introduction
Alyousuf Exchange is the leading Company of Bahrain. It was established in the year 1973. It
deals in money exchange as well as remittance business. The main consideration of Alyousuf
Exchange is on Arab countries and on Gulf. It has six branches in the Bahrain as well as
correspondent throughout Arab Countries and Gulf. It has also started adding the transfer
services in its business. the major speciality of Alyousuf Exchange is in currency exchange
and money transfer. It has the strong team of talented people whose objective is to improve
the life of people through technical solutions. It is also the emerging provider of the
Organisation Resource Planning Solution in Bahrain. It is the one of the oldest Exchange
Company of Bahrain. The mission of the company is to provide the perfect solution with the
help of relevant technology (Alyousuf Echange, 2015).
Critical evaluation of leadership at Alyousuf Exchange
Leadership in every organisation is a double concept that works for group as well as
individual as per the situation. In every organisation, leaders are also required to develop the
proper understanding regarding varied aspects as well as opinions. As different employees,
have different opinions and views regarding one thing. Therefore, leader is also required to
expand its core aspect by considering each person aspect (Higgs and Dulewicz, 2016). In
Alyousuf Exchange also, leaders have developed their strategic thinking for meeting the
organisational as well as team goals (Sale, 2017). It believes that leaders are the cornerstone
that is required to respect the each team member in the organisation. It is true that leadership
plays an essential role in every organisation. By conducting the survey, it is come to know
that autocratic as well as democratic leadership style. There are times when employees are
involved in decision making of the organisation. Using this style, employees also get the
great deal of flexibility in order to adapt more effective to do things. However, it also slower
downs the decision-making sometimes. By getting the ideas and opinion, it also embraces the
better methods by bringing the professional and experience team. When the decision is very
complex, it does not take the opinion from employees (El-Ghattis, 2016). It is because a
lengthy process if required o taken which can cause delay in the task. Alyousuf Exchange
also keeps the communication open most of the time that makes employees confortable in
bringing out their opinions in front of management. Similarly, autocratic leadership style also
presents some of the benefits and limitations. In several situations, it proves to be helpful
because employees feel biased when there opinions are not taken in consideration. It is not
possible for the leader to take opinions from each of the member when the decision is to be
made quickly for any project. In this way, still several changes are required in the leadership
style because some of the employees feel that they are not getting information about what
happening in the organisation. Improvements can be brought if employees are also involved
in taking any decision (Bolden, 2016). Similarly, in Alyousuf Exchange employee survey is
being conducted that states that several employees are still not satisfied because they are not

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involved in the decision-making. Effective communication in an individual requires the
proper understanding of assumptions, values, expectations, and values. Proper understanding
of all these things enables a leader to focus in the areas of agreement, effective listening and
properly listening the message of others
In addition to this, it is also required by the leader to follow ethics. It is because ethics helps
in balancing the truth as well as loyalty in the community and among individual. It also
proved to be the best way where leaders can navigate what is right and what is wrong. It is
also required by the leader to be positive in order to communicate in better way (Iqbal,
Anwar and Haider, 2015). Effective communication in an individual requires the proper
understanding of assumptions, values, expectations, and values. Proper understanding of all
these things enables a leader to focus in the areas of agreement, effective listening, and
properly listening the message of others. They only do not have understanding regarding
vision of the organization but also think strategically about the best for team and organization
(Ibrahim and Brobbey, 2015).
Critical evaluation of motivation at Alyousuf Exchange workplace
It is true that motivation plays an essential role in the organisation. If employees will not be
motivated, they will not be able to increase the productivity in the organisation. it can also
lead to wastage of time as well as resources. However, at Alyousuf Exchange, it is found that
most of the employees feel motivated. It is obvious that some of the employees will disagree
because at one point of time, if their requirement is not fulfilled, they start feeling
demotivated. It sometimes works against the interest of the organisation because the
employees started getting demoralised (Hallam, 2016). It is because it has set the prescribed
code of conduct from which employees can work accordingly. The clear roles and
responsibility has helped the employees to work effectively in the organisation. When a
positive communication is done in the organisation, employees also feel motivated. Similarly,
Alyousuf Exchange also believes in talking to employees on the personal level whenever it is
possible. By doing so, employees also feel that they are the part of the team as well as
organisation. It is because employees also want to see their company succeeding. In the
recent time, competition has increased to a great extent that requires its employees to work
hard. In the Alyousuf Exchange, some of the employees are highly motivated and some are
not. Therefore, it can start some other reward system or benefits for those employees who are
demotivated in the organisation. This will lead to increment in the percentage of motivation
level of employees (Fiaz, Su and Saqib, 2017). Several factors are also responsible for
motivation besides salary. Employees in today’s time also demand for a good working
environment where they can get the creative ideas and professional development.
Review of personal management and human resource management
Personnel management are those persons who are given employment in the organisation.
Therefore, it is more of the administrative function existing in the organisation for ensuring
the effective and talented personnel at the organisational activity. It is traditional approach in
the organisation. As compare to this, human resource management is focused more on the

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modern approach at the time of managing people at organisation. Therefore, it ensures the
proper quantity and quality of the human resource in organisation. Alyousuf Exchange is
more concerned with the human resource management approach. It is because it gives more
emphasis on the individual and human values at the organisation. It also regards people as the
most significant asset to make the most desired output. In addition to this, most of the
employees have also stated that it tends to focus on the open communication. It believes that
is significant to communicate openly with the employees so that they also feel motivated. In
Alyousuf Exchange, employees are also given the opportunity to participate in decision-
making. It tends to build the confidence too because employees start believing in themselves.
On the other hand, it also proved to be wrong sometimes because if their opinions are not
considered, they start thinking that organisation do not consider them important for the
organisation. It is also true that the efficiency level of employees is not only based on the
qualification and ability. For any company to get the good results, every employee is required
to keep the balance between the capability of employees to perform the task as well as their
willingness to perform the task. This will also lead to improvement in efficiency as well as
productivity (Bratton and Gold, 2017).A positive communication also helps in motivating the
employees at organisation.
However, sometimes personnel management proves to be more effective because it helps in
creating the bond between the employees and company. It also tends to encourage the
employees in order to develop the sense of teamwork. It also helps in creating the strong
personnel framework. It is also essential to maintain and establish the effective organisational
culture. In addition to this, maintaining the working relationship is also quite significant for
ensuring the effective working in the organisation.
Role of HR in the Alyousuf Exchange
Human resource management is the essential component in the organisation in achieving
success. In Alyousuf Exchange also, human resource team work how to manage the human
resource strategically. It also includes hiring and recruiting the employees with best skills in
order to meet the present as well as requirement. Some of the employees have also stated
their value in the organisation (Antonakis and Day, 2017). By getting several benefits in
organisation as an important asset, they feel that they are being valued in the organisation. It
has also promoted the flexibility in the work. In its human resource management, it
effectively recruits the person by putting them on the right position at the right time. It also
provides the security to its employees that further help it in clarify the overall goals of the
organisation (Kakabadse and Bank, 2018). It is also true that the overall strategy of the
organisation is required to arise from the mission that tends to explain why the company is in
this business. It is true that if employee’s performance will be appraisal properly, they will
also help the company in its growth strategy. Growth strategy is the essential part of nay
organisation in order to grow its business. In addition to this, employees also work hard in the
organisation if they come to know they are given the various benefits according to that. In
this way, human resource is considered to be the backbone in any organisation (Noe,

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Hollenbeck, Gerhart and Wright, 2017). In Alyousuf Exchange also, management of staff and
people practices helps in carrying out the organisation effectively and successfully. A good
human resource management in organisation is too much essential if organisation want to
hold the good staff with them. at the same, a good human resource management also helps in
reducing the organisation cost. At the same time, if employees are not provided the proper
training or performance appraisal, it will lead to demotivation among the employees in
organisation. In this way, it is clear that human resource department plays a significant role in
the organisation. It is also required by the organisation ensure the effective selection of the
employees for the organisation (Van De and Beijer, 2015).
Conclusion
In the limelight of above discussion, it can be concluded that Alyousuf Exchange is one of
the innovative money transfer company in Bahrain. It can also be said that leadership is the
essential aspect of business. Leader is the person who tends to motivate its team member by
using effective leadership style. From the employee survey, it is come to know that leaders in
Alyousuf Exchange use both democratic as well as autocratic leadership style. It means that
there are times employees are given the chance to participate in decision-making. In several
situations, they are not given the chance to participate in decision-making. Besides this,
motivation is also essential for the team members in order to give their best in every task. In
order to successfully operate the business, human resource department also plays the
effective role. From hiring talented employees to deciding their salary structure, HR plays an
essential role.

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References
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[Retrieved 30/06/2019].
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