Project Management Plan: Amazon eCommerce Website Modification Project

This project management assignment details a comprehensive plan for modifying an Amazon eCommerce website. It begins with a time management plan and work breakdown structure, outlining the project's phases, durations, and task sequencing. The assignment includes a Gantt chart for visual representation and explores "AS IS" and "TO BE" processes, emphasizing improvements in the delivery system. An Entity Relationship Diagram (ERD) is provided, along with data normalization for the database. The project covers various testing methods, including functionality, usability, and security testing. It also addresses staff training, system changeover strategies, and a final report to top management, including recommendations for process improvements and risk mitigation. The document concludes with a list of references supporting the project's methodology and findings.

Running head: PROJECT MANAGEMENT
Project Management
Name of the Student:
Name of the University:
Author Note

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PROJECT MANAGEMENT
Table of Contents
TASK 1: Time Management Plan...................................................................................................2
Work Breakdown Structure.........................................................................................................2
Task-Sequencing Approaches.....................................................................................................3
Gantt Chart...................................................................................................................................5
TASK 2: “TO BE” Process..............................................................................................................5
TASK 3: Comparing “AS IS” and “TO BE” Process......................................................................6
TASK 4: Entity Relationship Diagram (ERD)................................................................................6
TASK 5: Data Normalization..........................................................................................................7
TASK 6: Testing..............................................................................................................................7
TASK 7: Training............................................................................................................................8
TASK 8: System Changeover..........................................................................................................8
TASK 9: Report to Top Management.............................................................................................9
TASK 11: References....................................................................................................................10

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TASK 1: Time Management Plan
The work breakdown structure and task sequence is the order in which the project would
be completed. The information is provided below.
Work Breakdown Structure
Task Name Duration Start Finish
Amazon eCommerce Website Modification 162 days
Wed
8/15/18
Thu
3/28/19
Present System Analysis 10 days
Wed
8/15/18
Tue 8/28/18
Amazon Website Modification 53 days
Wed
8/29/18
Fri 11/9/18
Amazon Website Implementation 27 days
Mon
11/12/18
Tue
12/18/18
Amazon eCommerce Workings 20 days
Wed
12/19/18
Tue 1/15/19
Employees Training 24 days
Wed
1/16/19
Mon
2/18/19
Maintenance of Amazon Website 14 days Tue 2/19/19 Fri 3/8/19
Project Closure 14 days
Mon
3/11/19
Thu 3/28/19

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Task-Sequencing Approaches
Task Name Duration Start Finish
Amazon eCommerce Website Modification 162 days
Wed
8/15/18
Thu
3/28/19
Present System Analysis 10 days
Wed
8/15/18
Tue 8/28/18
Analysis of the current system 3 days Wed 8/15/18 Fri 8/17/18
Identification of the drawbacks 2 days Mon 8/20/18 Tue 8/21/18
Analysis of possible solutions 2 days Wed 8/22/18 Thu 8/23/18
Business Operations Analysis 2 days Fri 8/24/18 Mon 8/27/18
Selection of Solution 1 day Tue 8/28/18 Tue 8/28/18
Amazon Website Modification 53 days
Wed
8/29/18
Fri 11/9/18
Webpage Design Layout 5 days Wed 8/29/18 Tue 9/4/18
Updating Database 12 days Wed 9/5/18 Thu 9/20/18
Module Design 7 days Fri 9/21/18 Mon 10/1/18
Addition of new module 7 days Tue 10/2/18
Wed
10/10/18
Developing delivery methods 12 days Thu Fri 10/26/18

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10/11/18
Detailed List of Items 10 days
Mon
10/29/18
Fri 11/9/18
Amazon Website Implementation 27 days
Mon
11/12/18
Tue
12/18/18
Website Domain and Hosting 10 days
Mon
11/12/18
Fri 11/23/18
Website Deploying 7 days
Mon
11/26/18
Tue 12/4/18
Website Testing 10 days Wed 12/5/18
Tue
12/18/18
Amazon eCommerce Workings 20 days
Wed
12/19/18
Tue 1/15/19
Delivery Page 20 days
Wed
12/19/18
Tue 1/15/19
Order tracking 10 days
Wed
12/19/18
Tue 1/1/19
Online help with order 10 days Wed 1/2/19 Tue 1/15/19
Employees Training 24 days
Wed
1/16/19
Mon
2/18/19
Admin Staffs' Training 10 days Wed 1/16/19 Tue 1/29/19

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Subordinates' Training 7 days Wed 1/30/19 Thu 2/7/19
Stakeholders' Training 7 days Fri 2/8/19 Mon 2/18/19
Maintenance of Amazon Website 14 days Tue 2/19/19 Fri 3/8/19
Data Analysis 14 days Tue 2/19/19 Fri 3/8/19
Project Closure 14 days
Mon
3/11/19
Thu 3/28/19
Project Handover to Client 2 days Mon 3/11/19 Tue 3/12/19
Client's Agreement 5 days Wed 3/13/19 Tue 3/19/19
Preparation of Documentation 4 days Wed 3/20/19 Mon 3/25/19
Resource Release 3 days Tue 3/26/19 Thu 3/28/19

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Gantt Chart
TASK 2: “TO BE” Process

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TASK 3: Comparing “AS IS” and “TO BE” Process
The A-IS process that is designed for the organization is very efficient however the
delivery process in the as is model is has not been described efficiently. There is no explanation
of the situation in which the customer is unable to receive the product in case of any emergency.
The to-be procedure has been designed to provide a solution to this situation. The delivery
department would be checking if the customer is available. If the customer is available then the
product would be delivered to the customer, however if the customer is unavailable the product
would be returned to the seller. Hence, the situation is resolved and the order of the customer
will be cancelled.
TASK 4: Entity Relationship Diagram (ERD)

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TASK 5: Data Normalization
The ER diagram is already normalized. The table for the normalized entities are provided
below:
Customers (CustomerID (pk), CustomerName, Customer, CustomerContact)
Category (CategoryName(pk))
Product (ProdcutID (pk), ProductPrice, CategoryName, Price)
Order (OrderID (pk), ProdcutID (fk), CustomerID (fk), StaffID (fk)Date)
Invoice (InvoiceID (pk), OrderID (fk), PaymentDate)
Payment (PaymentID (pk), InvoiceID (fk), Amount)
Staffs (StaffID (pk), StaffName, Salary)
TASK 6: Testing
For the testing efficiency of the newly developed website various type of aspects of the
website are tested. The functionality testing would involve the testing of the outgoing links, the
internal links, the anchor links and the mail to links. Proper function of all these functionalities
would lead us to the next phase of testing. The usability testing involves the testing of the
navigation, the hyperlinks included in the system, and the user interface of the system. The
sitemaps and the navigation bars are to checked if they are provided correctly or not. The next
phase involves the user interface testing. It is to be seen whether the interface of the system is
attractive to the users or not and also the contents of the website should be relevant and the
relevance check is to be performed efficiently. The database of the website is also to be tested.
The redundancy and the deadlock states in the database should be analyzed and Selenium tool

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can be used for the testing of the interface of the website. the Compatibility testing of the website
is also to be done so that the website is supported in different type of platforms and the different
web browsers. The NetMechanic Tool can be used for this purpose. The Scurity Testing for the
website can be done easily with the help of the Babel Enterprise, BFBTester and CROSS tools.
This is done to test the authorization and validation systems incorporated in the system. After the
completion of this testing the drawbacks are to be identified and the website is to be updated
accordingly so that the efficiency of the business in the website is maintained.
TASK 7: Training
For the training of the staffs some programs are to be arranged. The main department of
staff that require training are sales department and the delivery department. The sales team are to
be trained on the new interfaces developed for the company. they are required to follow the
proper instructions and send the items that are undelivered to the sellers. The delivery
department are to be trained on the manual processes that are to be followed for the delivery of
the product. This would involve training both the warehouse staffs and the delivery staffs as
well.
TASK 8: System Changeover
For the system changeover the new method can be easily incorporated to the existing
system. Also the source code can be easily edited and the new process can be implemented in the
main method of the source code. Additionally, the in house development would be helpful for
the organization. The local developer of the organization would help the development of the
system and the database administrator can very easily alter his database and the include new
functions in the database of the system. Some additional entities can also be added manually to

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the database if required by the system. This would also reduce the time of implementation and
cost of implementation would also be saved.
TASK 9: Report to Top Management
The design of the system would be delivered to the top management (CEO) of the
organization (Amazon). The main objective of the top management would be providing the
website with the updated delivery procedures as soon as possible.
The CEO must embrace appropriate procedures so the clients can complete web based
shopping on Amazon safe and safely with no issue. The clients are constantly dreaded of web
based shopping. They stress whether they will get the correct item or not. They are likewise
concerned on the off chance that they are not happy with the item they can restore the item or
not. Amazon should set aside a few minutes. They should make the arrival approaches smooth so
they clients can put stock in Amazon. Amazon must decrease the incomes which the venders pay
them. The venders can have the capacity to diminish the costs of the items. Both the venders and
Amazon can expand the client base and can gain colossal benefit. Likewise, Amazon must
introduce an antivirus program, alongside that they should execute a firewall. Amazon must
refresh the antivirus program every day; it will encourage both the clients and the merchants.
The scope of the project involves the analysis of the delivery method of the system that is
in place already. The proper updates in the system are to be installed within a short span of time
so that the identified drawback would not hamper the system much.
The Management is recommended that they assemble an efficient project team within the
organization. The outsourcing is to be efficiently so that the personnel that are assigned with the