Management Essentials: Amazon's Capabilities and Leadership Analysis

This report provides a detailed analysis of Amazon, focusing on its leadership, emotional intelligence, and organizational capabilities. It begins with an introduction highlighting the importance of building organizational capabilities and the role of emotional intelligence in leadership, particularly in the context of Amazon. The report then delves into an emotional intelligence profile of Jeff Bezos, Amazon's former CEO, using Goleman's five dimensions of emotional intelligence and assessing Bezos's personal and social competencies. The main body further assesses Amazon's capabilities, specifically teamwork, conflict management, and negotiations, and provides a self-assessment related to these areas. The report also includes an overview of Amazon's strengths, weaknesses, opportunities, and threats, along with its financial performance and global market position. The conclusion summarizes the key findings and emphasizes the importance of these factors for Amazon's continued success. The report is supported by references and appendices that include a skills audit.