Business Ethics at Amazon: Perspectives and Recommendations Report

This report provides an in-depth analysis of Amazon's business ethics, examining various perspectives including those of the CEO, employees, consumers, and politicians. It highlights key ethical concerns such as tax avoidance, employee working conditions, and the impact on consumers. The report identifies shortcomings in Amazon's ethical practices and explores how these issues affect stakeholders. It emphasizes the importance of ethical considerations for organizational success and goodwill. The analysis includes a short introductory paragraph with the aim of the report, and a map sentence. The report concludes with actionable recommendations for Amazon to improve its ethical standing, including providing a better working environment for employees and considering the impact of business decisions on consumers and political factors. The report references numerous academic sources to support its findings.

Academic and
Professional Skills

Executive Summary
Business Ethics is set of rules and regulation which is needed to be considered by
business entity at the time of performing any of the business activity. Amazon is the leading
brand but still there are lots of problems which can be seen within the section which has been
shown in the file. Keys points within the file says that management should focus on their
employees and should be able to fulfil social responsibility but Amazon have failed in this
department miserably.

Table of Contents
Executive Summary.........................................................................................................................2
INTRODUCTION...........................................................................................................................1
ANALYSIS......................................................................................................................................1
Short introductory paragraph including a statement with the aim of the report and a map
sentence.......................................................................................................................................1
Identification and selection of 3-4 distinct aspects from ‘Points to consider’ or from student’s
own research................................................................................................................................2
1.The CEO’s perspective............................................................................................................2
2.The perspective of the employees............................................................................................3
3.The perspective of the consumers............................................................................................3
4. The politicians.........................................................................................................................4
CONCLUSION................................................................................................................................4
RECOMMENDATION...................................................................................................................4
REFERENCES................................................................................................................................6

INTRODUCTION
Business Ethics is the study which relates that how any of the business should act in the
face of ethical dilemmas and controversial situations. It is said that how any of the organisation
is governed, which technique is being used for trading of stocks in the market also how any of
the company can contribute towards social issues and many more. Although, it is not law and
regulation which but still it is necessary to be considered in the organisation so that effective
results can be obtained. Business ethics is important for organisation because it certainly allows
the entity to improve their overall position within the market. Even goodwill be enhanced which
can play the key role for organisation in accomplishing their goals and target.
This file is completely based on organisation Amazon which is currently the leading giant
in the field of online market. Company was incorporated in the year 1994 within small area
where it has been dealing in different part of world for attaining its desire result. As per the given
case study, it is said that organisation is able to perform effectively for attaining its goals but at
the same time it is said that company has been struggling for considering business ethical which
is increasing their problem at a high speed (Blay and et. al., 2018). Some of the ethical issues
which are being seen within Amazon are related tax avoidance, not providing proper working
environment, unnecessary pressure is being given to employees for meeting out their targets on
time. All of this are the main problem which can be se3en within the organisation like Amazon.
Some of the companies like ASDA Walmart and TESCO. Both of this company are not able to
work as per the ethical terms of a company.
ANALYSIS
Short introductory paragraph including a statement with the aim of the report and a map
sentence.
The main aim of the report is to work in detail about the ethical values and why each of
the organisation must follows it. In order to meet out the aim and objective, different areas will
be covered by entity and for that company will focus on the perspective of different stakeholders
of the company who plays significant role within the organisation (Singer, 2018). This report
will explain that what each of the stakeholders thinks towards the organisation so that their
targets can be accomplished and better image within the market can be presented.
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Identification and selection of 3-4 distinct aspects from ‘Points to consider’ or from student’s
own research.
On the points of ethics, there are different person who holds different types of perspective
and all of them are connected with organisation. It is said that if an organisation needs to perform
effectively then they should be able to work according to the ethical values which will certainly
improve the result of a company. The perspective of different stakeholders have been mentioned
below:
1.The CEO’s perspective.
In any of the entity CEO is the one who plays necessary role in accomplishing the goals
of a company. All of the decision are required to be taken by CEO so that work can be done
effectively. The CEO of Amazon has different perspective for attaining the goals of a company
where he thinks that profit making is more important then any of the other aspects such as ethical
values and many more (Ciulla, 2020). Some of the area where presumption of Jeff Bezos has
been discussed in detail.
 Tax avoidance: The area where organisation like Amazon is lacking is tax avoidance. It
is said that organisation is unable to work according to the requirement. In this particular
area, the CEO has mentioned that they are working according to the guidelines of a
company. But, this wording from CEO has increased their problem because they have
increased their number of enemies as a nation because tax avoidance reduces the
collection of tax for any of the particular country.
 Organisation culture/worker’s condition: As per the perspective of CEO, the working
environment which has been provided them to perform any of the specific task is very
much crucial for organisation in attaining their goals. CEO thinks that best possible
facilities are being given to them and even employees should also think that how they can
work effectively so that goals can be accomplished.
 Health and Safety: According to the present scenario of Amazon, CEO thinks that
proper health equipments are being provided to employees and even all of the security
measures are being considered by the company (Ferrell and et. al., 2019). The suitable
working environment is the key reason of success for Amazon in current scenario.
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2.The perspective of the employees.
Employees are the one who plays the key role within the organisation because they are
the one who helps in attaining the goals of a company in specific time period. The contribution
of employees in Amazon is huge because they are the one who gives additional time period for
company through which goals and target can be accomplished. But, in UK employees has to face
number of problem because there are number of restriction which has been imposed upon
employees as they are forced to meet out the targets of a company. Even sometimes employees
are needed to give extra time for company but still they are not being paid for additional time
which they provides to the company (Ciulla, 2020). Even, employees thinks that proper working
environment is not being provided to them which is very much important in current scenario.
Overall, any of the legal requirements are not being considered by the organisation.
3.The perspective of the consumers
The ethical consideration for any of the employee is very much important because it is
the key source through which any of the organisation can perform effectively for attaining the
goals of an organisation. Consumers tries to connect with those organisation which tries to work
in ethical manner. Looking at the scenario of Amazon, they are one of those organisation which
has been not performing their duty in ethical manner which is creating huge problem current
scenario. Here, organisation have developed the concept that if they sale their product in any
country then those product can be sold in other nation as well. For example: Amazon sells
leather products in Russia as it is legalised but at the same time it is found that any of the
organisation is not able to sell any of the leather product in UK. This means that company do not
gives importance any of the ethical value of the customers and nation. Even there are number of
other products as well which must not be sold as those might affect the ethical value of local
people but still it is seen that company always assumes that if any of the nation allows to sell the
product then it can be sold in other nation as well (Crane and et. al., 2019).
It is said that this types of decision certainly affect the customers because although will
get the opportunity enhance their sales but in any of the situation they will not be able to sustain
their employees for longer time period. In order to perform effectively, it is necessary for the
organisation Amazon and its management to consider ethical values before making any of the
business decision as it is the only way through any of the entity can makes themselves able to
maintain their employees for longer time period.
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4. The politicians
It is needs to understand that political factor has always been the key factor for any of the
organisation which tells that how any of the entity needs to work so that goals and target can be
accomplished. In context of Amazon, the products which are being sold by the company is
ethically questionable because it is said that company is not following the proper guidelines
which they must have to follow. The ethical values which are not being considered by company
has the reason of political factor as well. There are basically two types of politician factor such as
internal and external. In terms of internal politics, the senior member of the organisation take
some of those decision which are not favourable for other members (Duska and et. al., 2018)
(Moriarty, 2019). They do not consider any of the aspect of other person which has been engaged
with the organisation. At the same time, external factor relates with plans and policies which has
been formed by the government. But, still organisation do not follows number of laws and
regulations which are helpful for the business entity. All of the working style which has been
adopted by the company are based on their own rules and regulation which do not consider any
of the ethical values.
CONCLUSION
It is understandable from the file that business ethics is one of the most important topic in
current scenario but still there are number of number of entity which do not consider it as a main
source of earning. It is the responsibility of every company to meet out the requirements of law
because it is the only key way through which any of the entity can improve their overall
goodwill. Amazon is able to earn profit as per their willingness but still they have been
struggling in the field of following ethics which is very much important in current scenario.
There are different stakeholders who have been affected just because of the decisions which are
being taken by entity for personal benefits. In the shake of benefit company like amazon even do
not focuses about their employees who plays the most significant role in attaining the goals of a
company in given time period.
RECOMMENDATION
The report which has been developed above is based on Amazon where there has been
found that company has been struggling to work according to the guidelines of their performing
any of the task so that goals can be accomplished (Arnold and et. al., 2019). As company has
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been not performing ethically which means that there will be some of the adverse effect on
organisation because chances of attaining the goal in this respective condition will decreased
automatically. Taking suitable decision will improve their overall performance and for that some
of the important points must be considered by organisation. Even there are different stakeholders
who will be benefited if organisation will be able to work according to the ethical principles
because it will certainly allow them to improve their overall goodwill in the market through
which more number of customers can be connected with company. Some of the appropriate
recommendation for company like Amazon has been mentioned below:
 In any of the organisation, employees are the one who allows the company to perform
better so looking at their particular situation, it is necessary for the organisation like
Amazon to provide proper working environment. Amount of overtime must be given to
them which will certainly allow the employee to give their best for the company (Sroka
and Szántó, 2018).
 Every consumer like to connect with those organisation which likes to perform ethically
within the market. So, it is necessary for the entity like Amazon that they should only sell
those product within any of the specific market which do not affect the social believes of
the people.
 The CEO of the company must not only think about earning profit but instead of that they
should also give equal importance to ethical principles because it is the only way through
which company can attain their targets on specific time period.
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REFERENCES
Books & Journals
Blay, A.D. and et. al., 2018. The usefulness of social norm theory in empirical business ethics
research: A review and suggestions for future research. Journal of Business Ethics,
152(1), pp.191-206.
Singer, A., 2018. Justice failure: Efficiency and equality in business ethics. Journal of Business
Ethics, 149(1), pp.97-115.
Ciulla, J.B., 2020. Ethics and effectiveness: The nature of good leadership. In The Search for
Ethics in Leadership, Business, and Beyond (pp. 3-32). Springer, Cham.
Ferrell, O.C. and et. al., 2019. Business ethics, corporate social responsibility, and brand
attitudes: An exploratory study. Journal of Business Research, 95, pp.491-501.
Ciulla, J.B., 2020. Business ethics as moral imagination. In The Search for Ethics in Leadership,
Business, and Beyond (pp. 121-129). Springer, Cham.
Duska, R.F. and et. al., 2018. Accounting ethics. John Wiley & Sons.
Crane, A. and et. al., 2019. Business ethics: Managing corporate citizenship and sustainability in
the age of globalization. Oxford University Press, USA.
Moriarty, J., 2019. Business ethics. Oxford University Press
Arnold, D.G. and et. al., 2019. Ethical theory and business. Cambridge University Press.
Sroka, W. and Szántó, R., 2018. Corporate social responsibility and business ethics in
controversial sectors: Analysis of research results. Journal of Entrepreneurship,
Management and Innovation, 14(3), pp.111-126.
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