Implementation of Automated System for Amazon Warehouse Goods Movement

This project analyzes the implementation of an automated warehouse system within Amazon, focusing on improving operational efficiency and customer satisfaction. The project objectives include mapping the current functionality, analyzing future systems, and enhancing delivery services. It explores the impact of Kiva systems, stakeholder values (business managers, project managers, technicians, warehouse managers, and employees), and the project's value from an organizational perspective, including cost savings and improved logistical infrastructure. The project also examines monetary impacts, stakeholder perspectives, and the impact on business stakeholders, including task management and cost allocation. Finally, the project considers future trends in order fulfillment at FBA.

Automated System Of Goods
Movement In Amazon
Warehouse
Name of the Student
Name of the University

Company Background
 The largest Internet-based company in the world in
terms of business and revenue
 Firstly, with selling of books, the company shifted to
other product domains (Correll et al. 2016)
 The company has expanded their operation to
different programs by incorporating a strong
business culture

Products and Business Popularity
 Offering broad range of products widened the door
of the business to international customers
 Recommended product function was a major form of
business offering (Shank 2016)
 Inclusion of customer reviews fostered a healthy
“customer community”

Project Objectives
The project objectives based on implementation of an
improved automated warehouse system are:
 Mapping the current functionality of the business system
at the warehouse
 Determining and analyzing the to-be implemented future
systems
 Improving customer satisfaction rate with better delivery
service

Automation Systems at
Amazon Warehouse

Introduction to the Project
 The project is being designed to understand project
value to organization and stakeholders
 Automated systems within the Amazon warehouse
would help in saving costs for the business (Wasesa,
Stam and van Heck 2017)
 Delivery rate to customer orders would be enhanced
 Better business revenue and more customers incurring

The Steps within the Project
 Research mapping and project plan layout
 Approval from Stakeholders and Resource procurement
 Starting development works
 Quality checks and final approval
 Deployment

Impact on Organizational Culture
 Incurring of 80,000 Kiva would be deployed across
25 fulfillment centers
 Reduction in order times and increasing business
throughput (Merschformann 2018)
 Resulting in an approximate of $22 million savings
for every warehouse after deployment

Identified Stakeholders and Values
 The stakeholders for this project includes: Business
managers, project managers, technicians,
warehouse managers and employees
 Values are based on delivering a project including
all project details
 KPIs include: impact of KIVA systems on business
sales, number of orders delivered in a particular day

Project value from Organizational Point-of-View
 Traditional modes of warehouse dispatches were made
using conveyor system or using forklifts
 The new Kiva systems would locate goods automatically,
load them and transfer them to the delivery vehicle
(Marks 2019)
 Efficient approach by systems would determine accuracy
 Removal of heavy workload over human labours

Project value from Organizational Point-of-View
 Investment in the area of introducing Kiva systems would
impact on the cost structure
 Better warehouse jobs would be seen (Farah, Bensaghir
and Iliass 2019)
 A first-of-the-kind innovation for Amazon in the
international marketplace
 Acquisition of more devices would lead to better
productive operations at different fulfillment centers

Project value from Organizational Point-of-View
 Incurring Kiva systems would lead to a greater benefit
in terms of stock deals
 Logistical infrastructure would see a major
improvement
 Reduction in supporting towards rising labor costs
 Creating the best position in the highly competitive
market