This report provides a comprehensive analysis of the information systems used by Amazon, focusing on their application within various functional areas of the organization. It begins by evaluating the information needs of four key functional areas: operations and production, marketing, finance, and research and development, highlighting the importance of each area in achieving Amazon's objectives. The report then compares different types of information systems employed by Amazon, including Transaction Processing Systems (TPS), Management Information Systems (MIS), Decision Support Systems (DSS), and Executive Information Systems (ESS), providing examples of their use and assessing their suitability for different functional areas. Furthermore, the report examines current trends in using information system applications to solve business problems within Amazon, and it demonstrates how an information system can be used to generate valid, accurate, and useful information for addressing specific problems, along with evaluating alternative methods for solving these problems. The report concludes by summarizing the key findings and emphasizing the crucial role of information systems in enhancing Amazon's business operations and decision-making processes.
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