INF80042 Technology Essentials: A Report on Amazon's IT Infrastructure

This report provides an overview of Amazon's information technology infrastructure. It begins by defining information technology and then discusses issues related to managing Amazon's IT infrastructure, including data acquisition, computing platforms, data storage architectures, and computation management. The report highlights Amazon Web Services (AWS) as a key piece of infrastructure and explains how its management reflects management theory. It also addresses the complexities of managing the infrastructure, such as security concerns and the increasing number of components in data systems, and suggests solutions for reducing this complexity through distributive frameworks and virtualization. The report concludes by summarizing the key findings and emphasizing the importance of effective IT infrastructure management for Amazon's success.

Running head: INFORMATION TECHNOLOGY OF AMAZON 1
Information Technology of Amazon
Name of the Student
Name of the Instructor
Course Code
Date

INFORMATION TECHNOLOGY OF AMAZON 2
Executive Summary
The overall research concentrated on the information technology of Amazon. Primarily, the
research concentrated on the description of information technology followed by a discussion of
the issues related to the aspects of managing IT infrastructure of Amazon. The research
concentrated on the key pieces of infrastructure for Amazon as well as key aspects regarding
how management of the infrastructure of Amazon reflects the management theory. The
discussion then continued with the explanation about the complexity of managing the
infrastructure followed by the suggestions for reducing the complexity of managing the
infrastructure in Amazon. Finally, the report ended with a conclusion.

INFORMATION TECHNOLOGY OF AMAZON 3
Table of Contents
1.0 Introduction................................................................................................................................4
2.0 Description about Information Technology of Amazon............................................................5
3.0 Discussion of the issues related to the aspects of managing IT infrastructure of Amazon.......6
3.1 Key pieces of infrastructure for Amazon...............................................................................6
3.2 Key aspects regarding how the management of the infrastructure of Amazon reflects the
management theory......................................................................................................................7
3.3 Explanation about the complexity of managing the infrastructure........................................8
3.4 Suggestions for reducing the complexity of managing the infrastructure in Amazon..........9
4.0 Conclusion...............................................................................................................................10
5.0 References................................................................................................................................12

INFORMATION TECHNOLOGY OF AMAZON 4
1.0 Introduction
In the current business environment, it can be seen that the infrastructure of the market is
changing in a rapid manner and becoming highly competitive in nature. All these situations are
arising because of the increased globalization followed by the development of many business
organizations within the marketplace. For that reason, it is necessary for all the business
organizations to be customer-centric in nature and need to focus on the market than ever before.
With the implementation of information technology by many famous organizations there has
been the occurrence of huge competition in the marketplace. Various kinds of organizations are
adopting information systems for gaining competitive advantage and becoming more efficient.
Organizations are utilizing E-commerce for performing their transactions which are being
conducted with the help of electronic means that includes SMS, email, and internet. After the
utilization of e-commerce, it can be seen that the people are exchanging they are goods and
services without any hindrance from several geographic locations and in different time intervals.
The overall research concentrates on the information technology of Amazon. Primarily,
the research concentrates on the description of information technology followed by a discussion
of the issues related to the aspects of managing IT infrastructure of Amazon. The research
concentrates on the key pieces of infrastructure for Amazon as well as key aspects regarding how
management of the infrastructure of Amazon reflects the management theory. The discussion
then continues with the explanation about the complexity of managing the infrastructure
followed by the suggestions for reducing the complexity of managing the infrastructure in
Amazon. Finally, the report ends with a conclusion.

INFORMATION TECHNOLOGY OF AMAZON 5
2.0 Description about Information Technology of Amazon
The chosen IT infrastructure is information technology which is regarded as the
utilization of personal computers, storage devices, various kinds of physical devices, networking
devices, processes and infrastructure for processing, creating, securing, storing as well as
exchanging of different forms of electronic data (Voogt et al. 2017). Information technology is
utilized in various countries of organizational operations as opposed to entertainment
technologies. In the research, it has been obtained that the commercial utilization of information
technology includes utilization of both telephony and computer technology. Information
technology consists of different layers related to physical equipment, automation tools,
applications and operating systems that are being utilized for performing various kinds of
essential functions (Avgerou and Walsham, 2017). In other words, it can be said that information
technology is referred to as the methodologies, regulations, and architectures for governing the
utilization and storing of essential data. It can be seen that the computer servers are used for
running various kinds of business applications within the business organizations. The server has
the capability of interacting with the client users followed by another server that is attached to
the business network of the organization (Stein et al. 2015).
According to the research which can be obtained that various kinds of benefits related to
the implementation of information technology in business organizations are as follows:
1. Management of processes and resources that are needed for designing, planning, and
supporting various kinds of information related to services and products.

INFORMATION TECHNOLOGY OF AMAZON 6
2. Researching and evaluation of innovative Technologies that are being utilized for
updating the pre-existing networks, servers, and various kinds of IT Infrastructures
(Eason 2014).
3. Preparing, maintaining and updating of it procedures followed by documentation
regarding business operations.
4. Hiring, supervising, and training the employees of IT Department.
3.0 Discussion of the issues related to the aspects of managing IT
infrastructure of Amazon
In the research it has been found that there are various kinds of challenges being faced by
technological analysts of reputed organizations. The crucial challenges which Amazon is trying
to mitigate are data acquisition issues, deficit of strong computing platforms, issues related to
data storage architectures, and error in the Computation of management and provisioning.
Data acquisition issues
Firewalls which secure messages, applications and web perusing can cause imperative
bundle misfortunes in the TCP/IP systems. This can result in essential information misfortune
and decrease the system speeds significantly, making the online coordinated effort
incomprehensible. Comparable misfortunes can happen because of the switches and switches
which don't have the requirement of fast memory (Puce and Hämäläinen, 2017).
IT administrators need to pay special mind to elite processing assets with gigantic
informational collections and a safe scaffold to work together with scattered logical groups. They

INFORMATION TECHNOLOGY OF AMAZON 7
will likewise need to utilize more refined intends to gather, channel and store utilizing fast
systems.
Deficit of strong computing platforms
The significant test in developing preparing intensity of PCs has been the absence of
vitality and space to control supercomputers. IT directors have dependably been vigilant for
better and quicker frameworks which will help in the quicker handling of a lot of information
accessible today.
A straightforward answer for this test is utilize new universally useful graphical
processors or multi-center stages. By utilizing better frameworks, the current programming
should be streamlined and changed in accordance with give the best outcomes. Numerous tasks
have been begun to grow quicker PCs which will be accessible at low expenses and vitality
needs.
Issues related to data storage architectures
Cloud storage has assumed control in the greater part of the cases in the advanced world.
In spite of the fact that it is a practical and adaptable option for information stockpiling for IT
directors, it doesn't give the required information stockpiling models which can oblige an
assortment of uses. The IT people group needs something more adaptable which is past space
and cost in distributed storage alternatives.
It is vital that the distributed storage alternatives turn out to be more adaptable to enhance
the IT foundation. It ought to be anything but difficult to enhance the distributed storage
engineering as indicated by the application which is being conveyed. It should be more solid,

INFORMATION TECHNOLOGY OF AMAZON 8
proficient and have the capacity to deal with an assortment of utilizations and necessities of the
client network. The distributed storage alternatives need to fill in as long haul and chronicled
rather than a transient answer for the IT people group.
Error in the Computation of management and provisioning
One of the greatest difficulties for IT chiefs is the humongous measures of information
that is accessible today. Elite registering of these vast informational collections will require
virtualization and automation to abstain from adding more individuals to these procedures (Yi, Li
and Li, 2015). The significant test for IT supervisors is to disentangle these undertakings and
accelerate the handling.
This test can be comprehended by utilizing distributive frameworks. These frameworks
isolate complex assignments into littler autonomous bits which can be handled by individual PCs
which are associated with a system. Network figuring comprises of virtualization of assets and
backings calculations over different authoritative spaces and aides in accelerating the handling of
complex undertakings (Laudon and Laudon, 2016).
3.1 Key pieces of infrastructure for Amazon
According to the research, it has been identified that with the emergence of cloud
computing it can be seen that Amazon has managed to establish this new technology within their
organization. Amazon has managed to create a public cloud market in an effective manner by
launching Amazon Web Services in the year 2006 (Varia and Mathew, 2014). After that, the
organization has made a profit of $6 billion within a year of business. With the help of this
measure success, the infrastructure of Amazon has become much critical for 1 million customers.
Amazon has a record of operating more than 30 data centers within the overall global network

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(Parikh, Kakad and Bates, 2016). The key pieces of infrastructure for Amazon is Amazon Web
Services (AWS) which is supposed to be a secure cloud services platform that results in
providing database storage, computer power, delivery of content, and various kinds of other
functionality for helping the business is to grow in a rapid manner. The Amazon Web Services
cloud also results in providing assets of infrastructure services which includes networking and
databases, storage options, and various kinds of utilities that are being delivered (Hawkridge,
Vincent and Hales, 2018).
3.2 Key aspects regarding how the management of the infrastructure of Amazon
reflects the management theory
The management theories that are being studied included various sets of ideas for
managing any business within the organization. The management theories addressed the
supervisors and managers for handling the organizations in order to achieve business goals
thereby motivating employees for performing in the highest standard. All these knowledge
obtained from the management theories have positively reflected the management of an
infrastructure of Amazon (Robinson, Vamvadelis and Narin, 2014). In the research, it has been
obtained that the Amazon Web Services have managed to offer their customers with various
kinds of methods for helping in managing and configuring the infrastructure that is being
deployed within the Amazon Web Services cloud (Aykin 2016). All these methods make range
from third-party AWS partner network products to AWS configuration management Services.
During the time of implementing enterprise structure configuration management it is
necessary to incorporate all the best practices which are as follows:

INFORMATION TECHNOLOGY OF AMAZON 10
1. Ensuring the solution which includes configuration management for various kinds of
infrastructure companies that include an operating system, application stacks, and AWS
resources.
2. Leveraging of the operating system and scripting languages that are already being used
by the organization (Barrett et al. 2015).
3.3 Explanation of the complexity of managing the infrastructure
For instance, if any worker brings his own gadget to work, the organization needs to
incorporate that cell phone in its corporate system and deal with its security. The rundown of
essential measures incorporates gadget encryption and an expert email application with security
testament knowledge (Weick and Sutcliffe, 2015). The business ought to have a security operator
set up to give remote access to consistent security programming refreshes, security approach
requirement, and the capacity to square gadgets or wipe secret information on the off chance that
gadgets are lost or stolen.
Security should likewise be considered if the business utilizes a virtual framework.
Having representative workspaces free from physical PCs gives various preferences, including
extra insurance against equipment disappointments, quick updates, and improved administration.
Be that as it may, cyber attacks are expanding and virtual situations are similarly as defenseless
against malware, including malignant email connections, (for example, 'stick phishing' assaults),
drive-by-downloads, botnet Trojans and worms as physical machines. Virtual framework, thusly,
additionally should be anchored (Furlong et al. 2016).
Because of new usage, the more components there are in a data framework, the more
vulnerability there will be. In this way, as business forms turn out to be more mind-boggling, the

INFORMATION TECHNOLOGY OF AMAZON 11
administration of the IT framework must adjust to incorporate security apparatuses. It tends to be
seen that an IT master at a little or medium-sized business is normally so occupied with routine
errands and solicitations that they can devote close to 15 minutes every week to overseeing data
security (Van den Hurk and Verhoest, 2015).
3.4 Recommendations for reducing the complexity of managing the infrastructure in
Amazon
For overcoming the issues related to the complexity of managing the infrastructure it can
be seen that Amazon has chosen a comprehensive and reliable security solution which is going to
protect their IT infrastructure from various kinds of cyber attacks and malware. There are two
choices with regards to overseeing IT framework (Tso, Jouet and Pezaros, 2016). The first is to
oversee everything in-house – some IT experts trust this is the main way business procedures can
be completely computerized, and security legitimately guaranteed. However, it's essential to
worry here that if Amazon chooses to deal with their IT independent from anyone else, there will
dependably be procured costs included – numerous organizations wind up utilizing of a group of
profoundly specific IT specialists to deal with their framework once a day and complete hazard
and alteration administration. The other choice is to designate the work to a contractual worker.
Outside IT administration experts can regularly play out the assignment much better, and
utilizing them specifically might be costly. The two alternatives can be similarly viable,
dependent upon the idea of the business.
In the research, it can be seen that the infrastructure monitoring results in providing the
infrastructure supervisor the information required to comprehend the status of the foundation and
the ability to measure advance towards organizational targets. In its least complex portrayal,
infrastructure monitoring can be thought of as the constant accumulation and audit of important

INFORMATION TECHNOLOGY OF AMAZON 12
information about the infrastructure. This consistent gathering and audit of information is the
thing that empowers successful infrastructure management. Basically, framework observing
empowers foundation administration (Serrano, Gallardo and Hernantes, 2015). The information
accumulated through framework checking gives the foundation director the capacity to oversee
different procedures, for example, limit administration, accessibility, benefit level administration,
security, and so on.
4.0 Conclusion
After the analysis of the overall research it can be concluded that the chosen IT
infrastructure is information technology which is regarded as the utilization of personal
computers, storage devices, various kinds of physical devices, networking devices, processes
and infrastructure for processing, creating, securing, storing as well as exchanging of different
forms of electronic data. It can be seen that the computer servers are used for running various
kinds of business applications within the business organizations. Amazon has managed to create
a public cloud market in an effective manner by launching Amazon Web Services in the year
2006. The key pieces of infrastructure for Amazon is Amazon Web Services (AWS) which is
supposed to be a secure cloud services platform that results in providing database storage,
computer power, delivery of content, and various kinds of other functionality for helping the
business is to grow in a rapid manner. The management theories addressed the supervisors and
managers for handling the organizations in order to achieve business goals thereby motivating
employees for performing in the highest standard. All these knowledge obtained from the
management theories have positively reflected the management of an infrastructure of Amazon.
For overcoming the issues related to the complexity of managing the infrastructure it can be seen