Evaluating Amazon's Current KM Framework and Proposing Alternatives

This report provides a practical evaluation of Amazon's current knowledge management (KM) framework, which utilizes AWS cloud services. The report outlines the main purpose of the evaluation, which is to assess the existing framework's limitations and propose a new KM framework for Amazon. It begins by defining a KM framework and highlighting its three key areas: knowledge accumulation, storage, and sharing. The report then delves into the benefits of an effective KM framework, such as improved decision-making, innovation, communication, and organizational agility. It describes Amazon's current framework, which leverages AWS cloud services, and identifies its limitations, including potential vulnerabilities in security and service limits. The proposed KM framework is presented, along with implementation steps and considerations. The report concludes by emphasizing the importance of a robust KM framework for Amazon's continued success, highlighting the potential for enhanced business processes and employee development.

INTRODUCTION
A knowledge management framework refers to a structure
hat is designed by a company to create, scale, map, distribute
and optimize the company's knowledge and the knowledge
resources (Russ, 2021). This framework is generally divided
nto 3 areas such as accumulation of the knowledge, storage
of knowledge and sharing of knowledge. Here, this poster will
present the main purpose of the poster, current Knowledge
management framework used by Amazon, current framework
imitations, a proposed framework and its benefits and
challenges. The poster also presents how the proposed
framework will be implemented.
Main purpose of the poster
The main purpose of the poster is to evaluate the
current framework of Amazon by looking at its
imitations and to propose a new knowledge
management framework by also stating its benefits and
challenges and how the company can implement it.
Benefits of proposed framework
• Fast and better decision-making
• Increased rate of innovation
• Better communication
• Improved organizational agility
• Improved business processes
• Quick problem solving
• Good supported employee development and growth
• Challenges in implementation of the proposed KM framework
• Technology fatigue
• Keeping knowledge up to date
• To make sure people find they look for and what they need
• Getting senior leadership Buy in
Current framework used by Amazon
The company uses AWS cloud framework which is des
build and execute a broad plan for the purpose o
transformation of the company. It helps in identify
prioritizing transformation opportunities and evaluatio
cloud readiness that helps in forming the roadmaps
transformation sake (Gupta, Mittal and Mufti, 202
framework start its working by first identifying the six g
the foundational perspective namely: people, gov
business, security, platform and operation and then, it ide
transformation domains: organization, process, techno
product. With all this identification, the framewor
recommends 4 incremental and iterative cloud transf
phases.
1)Envision- This phase is concerned with demonstration of how cloud is going to accelerate the bus
outcomes. It is the facilitator phase that helps amazon in identifying transformation opportunities.
2)Align- It is engaged with the identification of the capability gaps in between the foundational pers
This phase is also a facilitator phase that results in an action plan.
3)Launch- launching is engaged with building and delivering pilot initiatives, while displaying incre
value of business.
4)Scale- This phase deals with expanding the pilot initiative to a desired scale while perceiving the
anticipated business benefits.
Limitations of AWS
When its comes to the limitations part, the AWS framework cannot protect the company from unp
excessive provisioning and from the malicious actions that intend to increase the bill of the compan
and et.al., 2021). The framework is also not able to protect the company when it comes to service en
Its service limits to the EC2 Instance- Default limit of 20, EBS Volume as it has default limit
volumes and Virtual private cloud- Default limit of 5.
Proposed KM framework
This is one framework that Amazon can take into
consideration as it is engaged with setting up of the vision
and mission of the company in the first layer, that will help
he company to design a good KM map (Farooq, 2018).
Implementation of the framework
Discover:
Find where the business is
Create a business case
Design:
Develop a knowledge management strategy
Identify the potential programs
Design various process
Formulation of the implementation plan
KSF: Positioning KM with the organizational strategy
Develop
Formulate a pilot plan
Conduct AAR
Deploy
Implement wide plan of the organization
Addressing KM resistance
Develop a communication plan
Undertake the ongoing evaluation
CONCLUSION
From the poster it has been concluded
that knowledge management
framework provides a business with a
roadmap for the digital transformation
that is required. Here, Amazon uses
AWS cloud framework in the
company which is a great framework
and also an updated version 3.0. but it
REFERENCES
Bhatt, S. and et.al., 2021. Attribute-based access control
internet of things and secure Industries of the Future. IE
Access. 9. pp.107200-107223.
Farooq, R., 2018. Developing a conceptual framework o
knowledge management. International Journal of Innov
Science.
PRACTICAL EVALUATION OF THE PROPOSED KNOWLEDGE MANAGEMENT
FRAMEWORK FOR AMAZON