Amazon's Organizational Behavior: Strategies and Challenges

This essay provides an analysis of Amazon's organizational behavior, highlighting key strategies that have contributed to its global success. It examines the company's approach to managing diversity, motivating employees through job promotions and benefits, and addressing challenges such as improving people skills and adapting to temporary work environments. The essay also discusses the impact of regulations, the company's mission statement, and its emphasis on equal treatment and quality standards in its global operations. Furthermore, it explores Amazon's successful implementation of organizational change through strategic hiring practices and employee recognition programs, ensuring competency by initially hiring employees on a contract basis to evaluate their performance.

Running Head: ORGANIZATIONAL BEHAVIOR Surname1
ORGANIZATIONAL BEHAVIOR
Name
Institution

Running Head: ORGANIZATIONAL BEHAVIOR Surname2
Introduction
Amazon Company is one of the most successful companies within the world. Its success
has been achieved through many ways and one of them being the organizational behaviour.
Literature Review
In order to manage its diversity, the Company formalized the practice of comprising all the
women plus minorities within its pool of employees (Ioannou, Serafeim, 2012). The challenges
that Amazon has faced in terms of organizational behaviour are; improvement of people skills,
empowering people and coping up with temporariness (Jones, 2013). The employees within the
Company are motivated through job promotions, offering of medical cares and sponsorship for
vacations (Zhang, Bartol, 2010). Amazon is affected with the regulations such as complying with
the new policy for financial services for cybersecurity, pricing policy and environmental
regulation policies (Sousa, Veiga, Van Zyl, Telmer, Spiegel, Selder, 2011). The mission
statement for the Company is to incorporate all the values and ethics of each and every employee
within the organization. The statement states and guides on how each employee within the
Company should conduct himself or herself (Grant, Jordan, 2015). Organizational behaviour
outside USA is emphasized on equal treatment of every employee within the organization. No
employee should be disrespected no matter the situation (Bolman, Deal, 2017). The Company
has gone global by distributing products that are of high quality throughout the world (Lambin,
Meyfroidt, 2011). The Company has tried to maintain quality standards needed globally. The
Company has succeeded in organizational change through employing qualified candidates who
fit their work of specialization (Palmer, Dunford, Akin, 2016). The Company has also tried to
appreciate the efforts of those that have made great achievement within the Company (Bradler,
Dur, Neckermann, Non, 2016). In order to ensure competency within the organization, the

Running Head: ORGANIZATIONAL BEHAVIOR Surname3
Company first hires people on contract basis so that it can measure their efforts before
employing them permanently (Nolte, Agrawal, Silvius, Soares-Filho, 2013).

Running Head: ORGANIZATIONAL BEHAVIOR Surname4
References
Bolman, L. G., & Deal, T. E. (2017). Reframing organizations: Artistry, choice, and leadership.
John Wiley & Sons.
Bradler, C., Dur, R., Neckermann, S., & Non, A. (2016). Employee recognition and
performance: A field experiment. Management Science, 62(11), 3085-3099.
Grant, R. M., & Jordan, J. J. (2015). Foundations of strategy. John Wiley & Sons.
Ioannou, I., & Serafeim, G. (2012). What drives corporate social performance? The role of
nation-level institutions. Journal of International Business Studies, 43(9), 834-864.
Jones, G. R. (2013). Organizational theory, design, and change. Upper Saddle River, NJ:
Pearson.
Sousa, R., Veiga, M., Van Zyl, D., Telmer, K., Spiegel, S., & Selder, J. (2011). Policies and
regulations for Brazil’s artisanal gold mining sector: analysis and
recommendations. Journal of Cleaner Production, 19(6-7), 742-750.
Lambin, E. F., & Meyfroidt, P. (2011). Global land use change, economic globalization, and the
looming land scarcity. Proceedings of the National Academy of Sciences, 108(9), 3465-
3472.
Nolte, C., Agrawal, A., Silvius, K. M., & Soares-Filho, B. S. (2013). Governance regime and
location influence avoided deforestation success of protected areas in the Brazilian
Amazon. Proceedings of the National Academy of Sciences, 201214786.
Palmer, I., Dunford, R., & Akin, G. (2016). Managing organizational change. McGraw-Hill
Education.

Running Head: ORGANIZATIONAL BEHAVIOR Surname5
Zhang, X., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity:
The influence of psychological empowerment, intrinsic motivation, and creative process
engagement. Academy of management journal, 53(1), 107-128.