Amazon's Leadership Development: Organizational Change Report

This report provides an analysis of leadership development within Amazon, examining its organizational structure and how it adapts to change. The report begins with a brief outline of Amazon's hierarchical structure, highlighting its flexibility and adaptability in the e-commerce sector. It then reviews...Read More

Running Head: LEADERSHIP DEVELOPMENT
Leadership Development
Name of the Student:
Name of the University:
Author Note:

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Table of Contents
Brief Outline of the organization of Amazon.................................................................................2
Literature Review......................................................................................................................... 2
Organizational Change............................................................................................................. 2
Leadership and Change Management.....................................................................................3
Conclusion................................................................................................................................... 5
References.................................................................................................................................. 6

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Brief Outline of the organization of Amazon
The organizational structure of Amazon can be referred to as the hierarchical
organizational structure. The senior team of management of this company which includes three
CEOs and the vice presidents are responsible towards the vital aspects of the business
functions that will be reported directly to the CEO of Amazon, Jeff Bezos. The organizational
structure of Amazon is characterized by the following features, that includes the heretical
structure of the organization that is developed sue to the immense size of its business. The
company of Amazon is also the largest retailer in internet across the entire globe by the revenue
that provides employment to more than 6 lakhs people across the globe.
The organizational structure of Amazon is also characterized by a great degree of
flexibility that makes the company adaptable to the frequent changes taking place in the
workplace environment. The flexibility is also caused by the disruptive innovation patterns in the
e commerce sector that will result a change in the global logistics industrial domain. The online
retail giants has also led to the various changes in the external environment of the business
sector. This happens mainly due to the efficient pattern of leadership that is provided by the
management team of Amazon (Vallejo, Cielo and García 2019).
Literature Review
Organizational Change
According to Loaiza, Nehren and Gerold in the year 2016, Amazon in the recent years
have merged their teams behind the scenes in order to reflect the needs of their customers and
the changes that their customers are willing to see in this company. The e commerce giant of
Amazon has worked very hard to strengthen the customer experiences on their website that is
seamless. It is influenced by the fact whether the customers are buying the products that is sold

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by Amazon or by the small business retailers who are selling their products on the websites. As
a result of all these factors, Amazon has gone through the organizational changes that will
merge with their teams in the different departments of the retail and the market.
According to the CEO of Amazon, the changes in their organizational structure will be
aligned with the different perceptions of the customers regarding the brand of Amazon. The
changes in the organizational structure are however not free from the barriers. Amazon has
already worked in this respect in order to ensure the experience of the customers that remains
the most significant aspect of the transaction that takes place in the organization. There are
strict standards that the organization need to maintain in regards to the purchases made by
them until it got shipped from the customers and the way in which the sellers with the regards of
the company will consider about the purchased item that will be shipped to their customers and
it will also depend on the charges that the customers have to pay for shipping the products,
according to Salazar and Ramos-Martín in the year 2017.
The market price of shopping from Amazon always do not accrue positive experiences.
This practice has come under controversy for long years. The main challenge has been faced
by the third party sellers who have implemented the practice of the offensive merchandise
techniques that will be characterized by the customers in order to ship the items. These
practices are against the terms of service of Amazon where the company will provide with the
quick remedies for this particular issue. However the organizational structure of Amazon has not
yet been able to prevent the certain events of disruption that is happening in the company (as
stated by Escobar and Tam in the year 2018)
Leadership and Change Management
According to Gallagher, Potter and Fulker in the year 2018, it is stated that the pattern of
the leadership change in the organization of Amazon has passed the moment of crisis that has

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caused a shift in the paradigm of the organization. However at times it becomes very important
for us to evaluate the evolutionary process in order to reflect the rapid changes that occur in the
organizational structure of Amazon. Good leaderships play a very crucial role in the most
dysfunctional situations of the organization of Amazon. In this respect, we can consider the
transformational form of leadership that talks about the various agents of change in the
organizational setting of Amazon as stated by Harracá and Coriat in the year 2017.
The culture of any organization can affect the functioning of the organization in various
ways which can lead to the freezing up of the workers while they simply follow the instructions
given by their leaders. The employees also often fade into the different woodwork which leads
to the disappearance from their organizational life. The cultures of the various employees can
also be receptive to the changes occurring in the organization with the strong, influencing and
the empathetic leaders. In this context, we can refer to the certain form of the organizational
changes as the most essential adaptation and the basic tool of survival, according to Solanki as
stated in the year 2019.
The leadership pattern of the organization of Amazon is characterized by the online
shopping models that are characterized by the forever competitive tools of the various
environmental changes that affects the function of the organization. In fact the organizational
changes were easily applied to the organization because of the leaders of Amazon being more
receptive towards the various innovation measures that takes place in any particular
organization. The organizations which are less receptive often have to endure the long
processes of the evolutionary changes along with the occurrence of innovation in the
organizational context.
According to Moreira et.al in the year 2018,The leaders of Amazon have also taken the
approach of the identification of the specific form of the needs of the customers who will be

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working backwards in order to find the new dimensions of the distribution of the goods and the
services. The leaders of Amazon have always mixed the various philosophies for implementing
the practical approach by giving away its customers their needful service.
Conclusion
The organizational climate as set by Amazon is characterized by the generation of the
various ideas that were encouraged by the various innovative measures for the productive
means of the organization. Amazon can be considered as the example of the theory that got
converted to the various practical form of the applications through the by the innovation
measures for enhancing the productivity of Amazon. The changes would be more effective for
the organization in the open system process.

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References
Escobar Torio, J.J. and Tam, C.L., 2018. Indigenous power Struggles in the Peruvian Amazon:
A Spatio-cultural analysis of communication. Environmental Communication, 12(4), pp.480-494.
Gallagher, J., Potter, N. and Fulker, D., 2018. Accessing Data Stored in Amazon S3 Using the
Hyrax OPeNDAP Server.
Harracá, M. and Coriat, B., 2017. Business models and organizational forms: searching the edge
of innovation in Google and Amazon (Doctoral dissertation, Master Thesis).
Loaiza, T., Nehren, U. and Gerold, G., 2016. REDD+ implementation in the Ecuadorian
Amazon: Why land configuration and common-pool resources management matter. Forest
Policy and Economics, 70, pp.67-79.
Moreira, P.F., Gamu, J.K., Inoue, C.Y.A., Athayde, S., da Cal Seixas, S.R. and Viola, E., 2019.
South–South Transnational Advocacy: Mobilizing Against Brazilian Dams in the Peruvian
Amazon. Global Environmental Politics, 19(1), pp.77-98.
Salazar, O.V. and Ramos-Martín, J., 2017. ORGANIZATIONAL STRUCTURE AND
COMMERCIALIZATION OF COFFEE AND COCOA IN THE NORTHERN AMAZON
REGION OF ECUADOR/Estrutura organizacional e comercialização de café e cacau na região
norte amazônica do Equador. REVISTA NERA, (35), pp.266-287.
Solanki, K., 2019. ‘To what extent does Amazon. com, Inc success be accredited to its
organizational culture and ND Jeff Bezos's leadership style?. Archives of Business Research,
7(11), pp.21-40.
Vallejo, I., Cielo, C. and García, F., 2019. Ethnicity, Gender, and Oil: Comparative Dynamics in
the Ecuadorian Amazon. Latin American Perspectives, 46(2), pp.182-198.