Planning Careers Employability 1 Report: Amazon Recruitment Process

This report delves into the realm of career planning and employability, offering a comprehensive analysis of the processes involved. It begins with an introduction to career planning and its significance, followed by a detailed SWOT analysis, identifying strengths, weaknesses, opportunities, and threats. The report then presents a personal development plan, outlining goals, activities, resources, obstacles, success criteria, and timelines for improvement in key areas such as managerial abilities, ethical practices, stress management, and time management. Furthermore, it examines Amazon's recruitment and selection process, detailing the various rounds, including application, written tests, telephonic interviews, face-to-face interviews, and HR rounds. The report also explores current developments in recruitment, such as the use of natural language processing, predictive analysis, work culture, and social media recruiting. Finally, it provides insights into the requirements for successful employability within Amazon and a gap analysis of the company, concluding with a summary of the key findings and recommendations for enhancing career prospects and employability in the context of Amazon's recruitment practices.

Planning Careers and
Employability
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY ..................................................................................................................................3
SWOT analysis ...........................................................................................................................3
Personal development plan ........................................................................................................5
Recruitment and Selection Process of Amazon..........................................................................7
Current development in recruitment...........................................................................................8
Requirement of successful employability in Amazon. ..............................................................9
Gap analysis of the company....................................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES .............................................................................................................................12
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INTRODUCTION
Planning career refers to the current career status of the person. There are many resources
which helps the individual in improving its career planning. Career planning helps the person in
setting standards of his goal and take follow up of his goal regularly. Employability is the
attributes of the person that maintains and gain his employment. Students who perceive more
positive perceptions of labour market, they develop high self- perceptions of employability
((Beerepoot and Hendriks, 2013). Amazon is the American multinational company which was
founded in 1994 by Jeff Bozos. Company focuses on E- commerce, digital streaming and
artificial intelligence. There are about 12,25,300 employees are working in the company
currently. Amazon is considered as one of the biggest company in all over the world. This report
covers the personal development plan and commentary which clearly evaluates the current
developments in recruitment process of the company. There is also a SWOT analysis which
identifies the strength and weaknesses. The evaluation is done through the feedbacks from
telephone and interviews.
MAIN BODY
SWOT analysis
SWOT analysis is the another framework which is needed for the identification of the
strength and weaknesses, opportunities and threats of the person. Below is discussed my SWOT
analysis which states my strength, weaknesses, opportunity and threats:
 Strength: There are certain areas where I am very competent and enough to handle any
situation and perform my duties. These are:
 Analytical skills: My biggest strength is that I have very good analytical skills. This helps
me in solving any time of situation or problems. By this I can able to manage various
operational work and task. These skills helps me in tackling various issues and situations.
And also by this I can able to apply in any company which ca be considered as the most
important skill of mine (Clarke, 2009).
 Communication skills: Then this is another strength of mine. I have very good
communication skills. This helps me in communicating with any person more confidently
and without any hesitation. By using my communication skills I m able to manage my
work more efficiently and appropriately. Also, by this I can able to communicate with my
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superiors effectively. I have very good English speaking ability and this will help me in
managing most of the subordinates who only know English in a very appropriate manner.
 Weakness: I have some of the weakness which I needs to make improvements. These
weaknesses becomes an hurdles between me and my goals. These are discuss below:
 Ethical practises: The first weakness of mine is the missing of ethical practises.
According to my opinion, I have noticed that it is most important to develop ethical
practises in person because this helps the individual in making appropriate decision
regarding any issue without biasses. I ned to develop this weakness of mine into my
strength (Cottrell, 2015).
 Managerial abilities: I have managerial abilities with me. I can able to handle any
external situations and activities but sometimes I can able to fail in the managing my
work effectively and efficiently. For this I need to take training for developing my this
skills and capabilities.
 Time management skills: This is my biggest weakness as I can't able to mange my time
according to any situation. I am failed to mange my work on time in the organisation. I
cannot mange multiple works at the same time. If there are lots of multiple task then I
can't able to prioritise my work and there I fails to achieve my goals.
 Stress management: This is my weakness as when I sees lots of multiple work then I
came into stress. I cannot able to mange and make stress. This de-motivates me in
performing my activities and task in a effective manner. And I can't perform my work on
time.
 Opportunity: Opportunities are those which can develops into the strength. There are
various opportunities that can help the making my strength. As I have strong
communication and analytical skills so this can make easy for me to convince other
people according to my opinion and also I can mange my work in very effective manner.
By making decision I can able to manage the work more effectively (Hennemann and
Liefner, 2010).
 Threat: The biggest threat for me is to enhance my competencies. As there are many
other person similar to me who becomes superior than me and this hits me. This helps me
in motivating me and pushing me towards my goals ad my opportunities.
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Personal development plan
Personal development plan is a process of making an action plan for the based on the goal
setting, activities required, resource required, number of obstacles, success criteria and time
duration. This process includes statement of individual strength and capabilities, his education
and training which develops how the plan is to be realized (Matlay and Rae, 2007).
Goals Activities Resources Obstacles Success
criteria
Time
Managerial
ability
I can able top
attend various
workshops and
seminars and
also
orientations
conducted in
the business
organisation.
For this I
needs training
sessions and
orientations
from the
leaders.
Obstacles can
be in this is
there can be
inappropriate
judgement
criteria
between many
of the trainers
and
employees.
By this I can
able to
perform better
management
activities and
complete
tasks.
I can do this
within 15
weeks.
Ethical
practises
To increase my
ethical practises
and behaviours
I will behaviour
in the
environment
positively with
the subordinates
and superiors .
For this
resources
which is
needed is
effective
nodules
There can be
insufficient
improvement
methods.
By this I will
be able to
make effective
decision and
ethical
judgements
unbiased.
This needs
duration of 2
months.
Stress
management
I will be able to
make relief
from my stress
and can able to
For this I need
stress related
meditations
and treatment.
Too much
medical
treatment can
cause side
By this, I can
able to solve
complex
problem
This needs 25
weeks for me
to completed
understand.
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do complex
decision
making.
effects also. without taking
stress and
make effective
decision.
Time
management
To increase my
effectiveness of
work. By this I
can able to
manage
sessions and
seminars
conducted for
the employees
in the
organisation.
Also, this can
be done through
various training
methods like
mock test and
other training
methods.
Resources
which is
needed for this
are effective
time
measuring
techniques and
tools.
Ineffective
tools can
become the
obstacles in
time
management
(Matsouka and
Mihail, 2016).
By this I can
able to make
effective
decisions
within the
time limit and
solve related
issues at the
proper time.
This activity
needs 3 weeks
to for me to
complete.
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Recruitment and Selection Process of Amazon
Recruitment is a process of attracting, selecting, identifying, interviewing and hiring
employees. In this everything should be included from identifying to selecting persons according
to the need. All kind of recruitment depend on the type and size of a company ,firm or a
organisation. Large size of organisation can conduct more interviews rather than a small size of
organisation because in big companies the pressure of work is higher than a small company. The
selection process for every company is different in large company this process is secure and long
and in a small size company selection process is short than a small size of company ( Minten
and Forsyth, 2014). For Amazon company the selection and recruitment process is divide in to 3-
4 rounds like , application, Written Round, Telephonic Round, Face to Face interview, HR
Round and Reviews. If a candidate clear all these round of company, he or she will be go for a
training and then they start their work with the company.
This process begins with application and candidate should be apply for this online the
C.V or Resume of a candidate is not compulsory for applying candidates. The next round is
related with the interview procedure, in this written round and telephonic round can conduct. In
first phone call from company the HR called to candidates and ask general or basic questions on
the about candidates resume in this they check the candidates confidence level and
communication skill . In Written round Amazon take technical and logical skill test of
candidates and time duration for the test is 90 minutes. This test divided in two parts with 22
question the first part is Aptitude&Technical and second part is programming. After this,
company conduct face to face interview round for candidates in this interviewer asked some
questions frequently based on data structures, operating system and matrices. This round is little
bit harder than other rounds. After completing these rounds the H.R round begins,in this Hiring
manager asked some question regarding the work profile ,this for to check the intelligence of
candidates and to check the capability,efficiency and eligibility is according to requirement of
company or not. The H.R manger take some time to think about candidates profile if they find all
things good and according to the companies requirement,then they give their on it (Overtoom,
2000) .
Review is a final process for amazon recruitment, this is the internal process of company
which takes few days. Company's HR team work on candidates profile and every fact about
them. The team also think about the answers which candidates gave in HR round on the basis of
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their confidence. Later they prepare a report on this and sent it to a senior/higher authority. After
this, main decision depend on higher authority who decide that whom to select or hire for the
job. Recruitment and Selection process of Amazon is little bit difficult from other company it is a
long procedure but company appoint the candidate carefully in this process.
Current development in recruitment
Amazon is the biggest E- commerce company which has very effective process of
recruitment and selection to hire it employees. Now the company introduces major changes in
modern world. In this new technologies and advanced process of hiring takes place in the
company (Rees, Forbes and Kubler, 2006). Lets see what major changes company has introduced
in its recruitment and selection process. These are discuss below:
 Natural language processing: The new way of hiring the employees for the company in
this Covid pandemic is Artificial intelligence. They use this method to hire, access and
screen the employee or worker. Manually screening resumes of every individual is stills a
very time consuming work at the time of recruitment by the mangers. Natural language
processing helps the managers in interacting with the potential candidates and offering
them personalised communication with the modern chat boxes technology.
 Predictive analysis: They play a very big role in recruiting process and selection
process. Now a days various managers matches the job which is based on the various
parameters such as location, education, past experiences and relationship networks. This
system helps the managers in generating selective list of the candidates who are the best
fit for the company. Moreover, to make selection and recruitment process faster or
activate the talent, system is that the mangers could find them when current employees is
leaving the job position. Amazon company recruiters apply these methods to make talent
decisions and appropriate interventions.
 Work culture: Culture is considered as the glue which bring all employees together. We
have seen a rise in the company treating a role to focus on the company culture and team
cohesion. Now a days remote work makes the company culture more challenging and
complex (Voelpel, Sauer and Biemann, 2012). By this it becomes easy and critical for the
company to put effort into rallying the employees around the core values and mission and
vision.
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 Social media recruiting: Amazon company is now using modern technologies to recruit
and select the candidates. As they use social media recruitment method to select the
employees for the company. The logical step which is taken by the manager of the
company is that they search for the potential candidate who actually needs job. And these
potential candidates are finds on the social media platforms (Wang and Tsai, 2014). With
increase in digital technologies and mobile usage, most of the candidates search job on
the social media platforms like online portals such as Naukri, Twitter etc.
 Diversity: This is the another method used by the Amazon company as it is considered as
the latest method of recruiting . Also, this method can be popular in the future period by
the company to hire an employees from across the borders. In this organisation put more
effort in tailoring job posting to attract more diverse candidates and reshaping the
languages in job descriptions. This helps the managers in more gender- neutral and thy
advertise job more in the diverse community.
Amazon company uses these technologies to hire any employee for the company. As these
technologies are latest and modern that can be used by the company in future also. These helps
the mangers of the company to hire new talents and fresh talents that brings new skills and
capabilities in the organisation. Also, employees comes like they are well managed and positive
behaviour. They helps the organisation in giving their potential and achieve the goal of the
company.
Requirement of successful employability in Amazon.
Employability skills are the refers to the transferable skills that are useful in every job.
This involves development of skills and knowledge that makes person more attractive in front of
other employees and employers. There are certain requirements of successful employability
which a mangers look for the employees. These are:
 Communication: It is one of the most important employability skills which is required
by the mangers of the Amazon company. As communication process includes five
elements that is sender, receiver, medium, , message and feedback. When these all
elements work together in a very effective manner then it is said that here is good
communication between the sender and receiver. Effective communication with the
employers can bring new ideas and thoughts and also attract the manager of the company.
Amazon focuses on the communication skills of the candidate while hiring any
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employee. Communication can be done on video cal;ling or telephonic should be
effective and this attract the employment opportunity for the candidate to select.
 Problem solving: Mangers of the company sees problem solving skills of the person. As
how can he be able to solve complex situations or issues. Sometimes they test there skills
at the time of interview by giving them any random situation. Because company those
candidates who can maintain operational process effectively and achieve goal of the
organisation. A good problem solver can play an important role in the company.
 Planning and organisation: Managers seek those candidates who can able to organise
and plan the activities in the company. It is considered as the most important
employability skills in the candidate. In this it ensures that projects and assignments
should be timely completed. These skills can be developed by organizing an event or
writing down these task and activities in the planner.
 Self management: Self management is the another employability skills which is needed
by the candidates who is applying for the job. Mangers in the Amazon company seeks the
self- management skills in the person at the time of hiring in interviews. Or they can take
feedbacks on phone etc. they think if a candidate have good communication skills then he
may saves the time and effort of the mangers and supervisor at the time of decision
making process or managing activities (Watts, 2006).
 Reliability: Reliability is the another employable skills which promotes trust between
mangers and employees working in the company. Mangers in Amazon seek the
candidates who are reliable with there work ad with the interviewer both. A reliable
employee can make minimal mistakes and provide quality of work.
So, these are some of the employment opportunities which a candidates can take and mangers of
Amazon also take feedbacks from the candidates on telephones and on video calls. Mangers use
these feedbacks from employees and candidates in interviews and select the appropriate
candidate for the firm. This will helps the managers and making appropriate decision making
process and managing the resources in the organisation.
Gap analysis of the company
Gap analysis includes difference between present and future recruitment processes.
Within Amazon, the recruitment process has changes according to the need of new talent within
this company. There is need to manage the efficiency of employees so that goals are attained in
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specified time frame. There are basically two type of analysis including individual level and
organisational level. It is considered that there is need to manage the gap in order to complete
the goals in proper manner. There is need to develop new efficiencies within the recruitment
process so that specified goals are obtained in less time. It is concluded that all business tasks
and activities of recruitment process of Amazon are developed in such a manner that goal
attainment is accomplished. There are various factors on which company manages it’s work.
This consists of flexibility, agility, creative competence, sustainability, etc. The competency of
recruitment process is measures by the performance of Amazon ( Zinser, 2003). It is considered
that Amazon’s recruitment process is managed in proper manner. There is requirement of proper
analysis and manageable considerations developed for controlling progress of the company. As
Amazon needs growth and peak in performance, main consideration is to recruit talented
employees and staff members.
CONCLUSION
From the above report it has been concluded that Amazon company is the biggest
company of E- commerce that sold variety of products to the customers. As company is using
effective process of recruitment and selection. But now it needs to be make its recruitment
process more effective to hire new talents for the company. In this report it has mentioned the
personal development plan of the individual and there are weaknesses which needs improvement
and threats which can be converted into strength. There is the gap analysis of the company is
given which identifies what company has made standards and what it has achieved. This also
identifies the issues which needs to controlled and managed by the mangers. Also there are
certain employable skills which helps the candidates in cresting employment opportunities and
also mangers to hire new talents.
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REFERENCES
Books and Journals
Beerepoot, N. and Hendriks, M., 2013. Employability of offshore service sector workers in the
Philippines: opportunities for upward labour mobility or dead-end jobs?. Work,
employment and society .27(5) pp.823-841.
Clarke, M., 2009. Plodders, pragmatists, visionaries and opportunists: career patterns and
employability. Career Development International.
Cottrell, S., 2015. Skills for success: Personal development and employability. Macmillan
International Higher Education.
Hennemann, S. and Liefner, I., 2010. Employability of German geography graduates: The
mismatch between knowledge acquired and competences required. Journal of
Geography in Higher Education . 34(2). pp.215-230.
Matlay, H. and Rae, D., 2007. Connecting enterprise and graduate employability. Education+
Training.
Matsouka, K. and Mihail, D.M., 2016. Graduates’ employability: What do graduates and
employers think?. Industry and Higher Education. 30(5).pp.321-326.
Minten, S. and Forsyth, J., 2014. The careers of sports graduates: Implications for employability
strategies in higher education sports courses. Journal of Hospitality, Leisure, Sport &
Tourism Education, 15, pp.94-102.
Overtoom, C., 2000. Employability skills: An update. ERIC Clearinghouse.
Rees, C., Forbes, P. and Kubler, B., 2006. Student employability profiles. The Higher Education
Academy, York.
Voelpel, S., Sauer, A. and Biemann, T., 2012. Career planning for mid-and late-career workers.
In The Oxford handbook of work and aging.
Wang, Y.F. and Tsai, C.T., 2014. Employability of hospitality graduates: Student and industry
perspectives. Journal of Hospitality & Tourism Education . 26(3). pp.125-135.
Watts, A.G., 2006. Career development learning and employability. York: Higher Education
Academy.
Zinser, R., 2003. Developing career and employability skills: A US case study. Education+
Training.
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