This project plan outlines a comprehensive analysis of Amazon, encompassing its mission, vision, values, and organizational structure. A SWOT analysis is conducted to assess the company's strengths, weaknesses, opportunities, and threats, followed by a summary for the CEO. The project focuses on three key objectives: improving website functionality, increasing revenue, and enhancing customer approval of products and services. Operational steps, responsible parties, and timelines are defined for each objective. The project aims to identify website issues, implement mitigation processes, track customer preferences, and generate strategies to boost revenue. Potential risk factors like online security, privacy issues, and fraud are also considered, with contingency plans in place. The project provides a framework for Amazon to optimize its operations, enhance customer satisfaction, and drive revenue growth.