CHCDEV002: Analyzing Impacts of Sociological Factors in Community Work

This assessment book, CHCDEV002, explores the impacts of sociological factors on clients within community work and services. It covers key aspects such as case management, major social and cultural institutions in Australian society (including family, media, and health systems), and the influence of inequality and stereotypes. The assignment requires defining key terms, analyzing the impact of institutions on individuals, and evaluating the consequences of inequality on both individuals and society. The student's responses demonstrate an understanding of the roles of case managers, the functions of various social institutions, and the development and impact of stereotypes within Australian society, highlighting the importance of considering sociological factors in community work. The assessment includes questions to assess the student's knowledge and understanding of these sociological factors. The assessment aims to evaluate the students' comprehension of key concepts and their ability to apply these concepts to real-world scenarios within the context of community work and services.

CHCDEV002
Analyse impacts of sociological factors on clients in
community work and services

ASSESSMENT BOOK
for
CHCDEV002
First Edition, January 2017
Copyright ownership: Life Coaching Institute (Aust) Pty Ltd ATF Life Coaching Institute Trust
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Resubmission
Result Date Assessed Assessor Name Assessor Initials
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Section 1
Social and Cultural Issues in Australian Society
An introduction to community services work and case management
1.1 Briefly describe what a case manager does. In your response you must outline some of the
types of roles that a case manager may perform. Hint: see pages 12-13 of the Study
Guide.
( Your response should be no more than 100 words )
A case manager is a person who provides help to the people who are in need
and then their role is to help them to achieve their goals (Balvin and Kashima,
2012). For this, they first find out the reason behind the issue, try to solve it and
provides proper help and support to those people. Instead of this, a case manager has
other roles as well such as maintaining a sort of relationship with the client and their
supporters as well, makes a proper plan for the person, provide all possible features
which can provide help to the individual. After setting the situation, closing of the
case and documenting it also comes inside it.
Major social and cultural institutions in Australian society
1.2 Correctly complete the table below by identifying which major social/cultural institution is
being described.
Societal Function of Institution Which Institution?
Exists to improve the wellbeing of disadvantaged
people and families in Australia by addressing
social welfare concerns.
Social service system
Encompasses the process for making laws in
Australia and is an extension of the political
system.
Political system
Provides information and news and is one of the
most significant institutions in shaping people’s
attitudes and behaviours in Australian society.
The media
A social institution of beliefs and rituals that bind
people together through shared ideas, customs and
social behaviours.
Religious and cultural system
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Maintains the order of a country, allocates
resources, and determines the duties,
responsibilities and rights of its citizens.
Political system
Made up of both public and private providers, and
aims to care for and improve the health of
Australian people.
The health system
The laws, policies, practices and conventions
which
govern employment and conditions in the
Australian workforce.
Labour systems
This system is largely responsible for producing
and caring for children, socializing them and
providing informal education. This system passes
on
traditions, culture, religious beliefs, and a sense of
identity.
The family
Provides formal education for children up to age
15 /16 years old. Teaches life skills such as
communication and self-discipline.
The education system
1.3 Select true or false in relation to the following statements:
a) As a case manager there will be no reason for you to consider the circumstances
related to the individual’s family situation because this will have no bearing on the
needs of the client.
True False
b) The mainstream media has little to no effect on the views and opinions of
Australians.
True False
c) Australia’s political system is a constitutional parliamentary democracy, made up
of ‘three arms of government’: the legislature power, the executive power and the
judiciary power.
True False
d) As a case manager, it is important to be aware of government functions because
many social and community services are dependent upon government funding.
True False
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e) Most Australians will, at some time in their lives, utilise some form of social
services.
True False
f) Indigenous people are generally healthier than other Australians, live longer, and
have lower levels of disability and a higher quality of life.
True False
g) When working with clients there is no need to consider their cultural background
because it has no bearing upon their current needs and experiences.
True False
1.4 Consider what you learned about the major social and cultural institutions in Australian
society on pages 14-18 of the Study Guide. Select three institutions and, in the
appropriate space below, briefly explain the influence that each can have on clients
either as an individual or as part of a community or family group. (Your total response
should be no more than 100 words )
Social/ cultural institute 1
Family: Out of everyone, family is considered as the one who has the major role in
shaping the life of the people. It may be the family of a single mother or a single
father or even a complete family, the family always thinks the best possible ways for
shaping the career of the person.
Social/ cultural institute 2
Media: Media is also considered as one of the significant institution that helps in
shaping the life of the people. Whether it may be the means of media or radio or by
newspapers and magazines, they are considered as effective and faster ways of
transferring the information.
Social/ cultural institute 3
Health system: In the health system, there are various public as well as private
providers. Although there, not everyone has equal outcomes but it consists of
various private and public bodies such as nurses, practitioners etc. for help and
support.
Inequality in Australia
1.5 Define inequality in your own words. (Your response should be no more than 30
words )
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Inequality can be considered as the difference in the factors of two different people and it
can be concerned with any general factors such as social status, wealth, race etc. (Wanberg,
2012). Inequality on the basis of colour, race etc. is considered as discrimination which is
not allowed at all as the Equality Act 2010 says everyone should be treated equally and
anyone found guilty of this may have to pay huge penalties and can be suspended as well.
1.6 Briefly explain the impact that inequality can have on individuals and society as a whole.
(Your response should be no more than 50 words )
Inequality can actually increase the stress and anxiety levels of an individual, which
can prove very harmful for the health of the person. It also affects the economic
level of the society as the societies with lesser or no equality are also not financially
stable and is having various other socio-cultural issues as well.
1.7 What is a stereotype? In your response you must briefly explain how/why stereotypes
develop and include an example of a common stereotype present in Australian society.
(Your response should be no more than 100 words)
Stereotype is considered as a sort of thought about some particular type of people or
their way of behaving for representing the complete group or set of people
(Vourlekis, 2017). It is not necessary that their thoughts and ideas are similar with
that of the reality outside but they make them in their mind and starts believing that
only. A very common example of it can be considered as the people who are usually
poor and are been stereotyped as substance abusers. Also, it includes the people who
are being lazy most of the times. Also, a very basic example can be that if a woman
is passing by a dark street at night and five men are standing there at a distance of
half of a meter, she waits in a convenience store till the men can go from there, so
the women however stereotypes those men as harmful and dangerous and to such
situation, many people will also make correct revelations about the thought of the
women.
1.8 Imagine that you are a case manager about to start working with clients in a very low
socioeconomic suburb. Briefly outline the stereotypes that you believe your clients
might face and what impact this is likely to have on them. ( Your response should be
no more than 100 words )
While working with the clients in a socio-economic suburb, the client may have to
face some stereotypes such as the difference in material wealth. Along with this, the clients
may also have to deal with tangible factors such as stereotypes and their beliefs but they can
think much negative as compared to any positive factor. So, the clients may have to face
such difficulties
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Experiences of inequality across different life domains
1.9 List two disadvantages that individuals in Australian society might face as a result of their
age. (Your response should be no more than 40 words )
Although there can be various factors that can act as disadvantages for the people in the
Australian society because of their age but two common and well known are discussed as
following. Stereotypes, as younger or older ones’ act as one of the main reasons for
promoting discrimination in various fields, especially in employment. Mature workers in
the organisation have to face it at its most. But in such case, the Age Discrimination Act can
prove helpful for such individuals. Whether it is the case of employment, education or some
other, this act can provide support to such people. Young people are also considered to be
affected by the same. There are various factors that are concerned with it and these include
affordability of the housing and other facilities, unemployment etc.
1.10 Imagine that you are working as a case manager for a youth services organisation. You
are currently working with a young person who has grown up in, and is attending
school in, a low socio-economic area. Briefly describe the likely experiences and
future outcomes for
this young person according to the information presented in the Study Guide. (Your
response should be no more than 100 words)
The young member might face discrimination but one thing that can be ensured here
is the Age Discrimination Act, as it provides some security and protection to the
young ones. But there are chances that the young one might be discriminated as well.
Also, the young one may have to face the inequality because of his age. He may face
inequality in any factor such as housing affordability, costs of tertiary education etc.
1.11 Briefly outline the typical effects of long-term unemployment on an individual and their
family. (Your response should be no more than 100 words)
The young member might face discrimination but one thing that can be ensured here
is the Age Discrimination Act, as it provides some security and protection to the
young ones. But there are chances that the young one might be discriminated as well.
Also, the young one may have to face the inequality because of his age. He may face
inequality in any factor such as housing affordability, costs of tertiary education etc.
1.12 List two disadvantages that individuals in Australian society might face as a result of
having a disability. Hint: see Reading C. (Your response should be no more than 30
words )
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In the Australian society, people who are disabled are not able to participate as other
members. Also, they face discrimination by other people. They discriminate them on being
disabled but this is not allowed at all as per the Equality Act 2010.
1.13 Imagine that you are a case manager who is about to start working for a community
services organisation that focuses on working with the local Indigenous community.
Briefly outline the potential disadvantages that many of your clients are likely to have
faced. ( Your response should be no more than 100 words)
Indigenous people and people in Australia have their own past relation. Also, most of these
people are referred to as stolen generation because they all are being affected by a policy. In
this policy, the government has done a forceful exclusion of the aboriginal children from
their families. So, the new clients may also have to face the same situation because they
might also feel the phase and sense of shorter life expectancies along with the higher infant
mortality rates.
Social policy
1.14 Briefly describe the purpose of social policy and how the government uses social policies
to address identified social issues. (Your response should be no more than 100 words)
The actual purpose of social policy is to make sure that people should have an efficient
standard for living and also, everyone should be treated equally. Also, to provide help and
support by providing various services to people who are actually in need. The government
while making policies, ensures the fact that the addressing of the issue will be done in an
efficient and appropriate manner that must be involving its actual cause and solutions.
Also, in various cases, the government takes decisions linked to maximising the funding
for various initiatives or for continuing the work and services with groups and teams.
1.15 In what ways can specific governmental policy decisions impact the work of community
services organisations? (Your response should be no more than 50 words ).
Specific government policies have a positive impact on the community based services as
various decisions that are taken by the government are connected to the fact of increasing
the funding status so that a better work can be done in order to achieve effective outcomes.
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Integrating your knowledge
The following questions require you to draw upon all of the knowledge and skills you have
learned throughout this section of the Study Guide.
1.16 Imagine you are a case manager at a community service organisation that works with
young people who are at risk of dropping out of school. You have just started working
with Danh, a 14 year old boy who is the child of Vietnamese refugees. Danh has been
referred to you because is not completing homework, is often absent, and says that he
has no interest in completing high school.
Danh was born in Australia but had little contact with mainstream Australian society
while he was growing up as his parents only socialised with other Vietnamese
refugees. It wasn’t until Dahn started school at age 7 (a few years late) that he learned
English. As a result, Danh was always behind his classmates with his academic
progress and he found primary school very challenging. Now at high school, Danh has
much more supportive and encouraging teachers and his grip on the English language
has improved, but he is still underperforming in his studies. He speaks with an accent
and his parent’s English is still very poor.
a) Using the information provided, identify and briefly describe the impact that two
socio-cultural institutions have likely had upon Danh. (Your response should be
no more than 100 words)
a) As per case, the two socio cultural institutions that can be considered here is the
family and the education system. It is because the family has the major role in
shaping the carrier and behaviour of a child and after that it is the responsibility of
the education system, in which the child has been involved to make sure to maintain
all the ethics and other factors that are necessary to make up the future.
b) Danh’s parents entered Australia as refugees after the Vietnam War. In Vietnam,
Danh’s parents were rural farmers, and having grown up in a small village, they
have no formal education. They both suffer from significant trauma after
experiencing torture and witnessing horror during the war.
After they were relocated to Australia, they were overwhelmed by the culture
shock and could not speak the language nor did they have any viable skills for the
Australian labour market. Living in an apartment in government housing was a
very difficult change for them as they were used to being very active outside
working the land.
Danh’s parents remained very isolated – only socialising with other Vietnamese
refugees. They had little knowledge or understanding of the social supports in
Australian society, hence, they did not enrol Danh into school until he was seven
years old.
Consider this additional information. Identify the experiences of inequality and
disadvantage that Danh has experienced and outline ways in which this may have
had an impact on Danh. (Your response should be no more than 100 words)
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