Bunnings Warehouse: Examining and Analyzing 'Bank of Hours' System

This report examines the 'Bank of Hours' system implemented by Bunnings Warehouse, a major hardware chain. It analyzes the system's advantages and disadvantages, particularly focusing on employee concerns such as overtime, unpaid work during peak seasons, and reduced hours during lean periods. The report highlights the role of the Retail and Fast Food Workers union in raising these issues. It suggests how a consulting service could provide solutions by offering efficient employees capable of handling work pressure and addressing staffing shortages during busy times. The analysis considers the system as both a threat and a weakness, impacting labor turnover and employee motivation. The report concludes by emphasizing the potential benefits of hiring a consulting company to improve staffing and address the issues related to the 'Bank of Hours' system, ultimately aiming to enhance workplace efficiency and employee satisfaction.

‘BANK OF HOURS’
OF BUNNINGS
WAREHOUSE

Bunnings Warehouse is a famous hardware chain is owned by
Wesfarmers since the year 1994.
Bunnings Warehouse is also present in New Zealand, Ireland
and United Kingdom.

Strength of Bunnings warehouse
• Presence of wide network of stores in
Australia.
• One of the biggest household
hardware chain in Australia.
• Loyalty programs and low price.

The roster method followed by the
Bunnings Warehouse has been objected
by the employees as
• it makes the staffs work overtime
• sending them back early during lean
period

The roster system has many advantages like :
• Convenience
• Reduced amount of working hours
• Flexibility

The issues which were raised by the staffs are :
• They are made to work over time during busy
periods.
• The staffs are not paid in the peak season.
• They are also send back home in the lean
period.

The union workers of The Retail and Fast Food Workers have
raised objection towards
• The roster method followed by the Warehouse.
• Not paying the employees for making them wok overtime

The manager of the consulting service can
help the hardware chain by:
• Providing efficient employees
• Who can handle work pressure
• Can work efficiently during peak season

The issue of ‘bank of hours’ roster system can
be seen as both a threat as well as weakness
because:
• It increases labour turnover rate.
• The employees will not feel motivated when
not paid during busy times.
• Absence of enough employees to work
during busy season.

The consultancy service will provide
professional advice to the Bunnings
Warehouse for a fee. It will target the
company executives and provide them
expert consultants. It will help Bunnings to
overcome the problem faced due to bank of
hours.

By hiring the consultancy company’s service:
• Bunnings will be provided with more casual workers.
• The consulting service will also provide experienced
and qualified professional employees.