A Research Project on Analyzing Employee Motivation at Marks & Spencer

This research project investigates the factors influencing employee motivation within Marks & Spencer. The project begins with an acknowledgment of support and provides a table of contents, abstract, and introduction to the topic. The study explores existing literature on motivation, including the impact of rewards, promotions, and work environment. The research employs mixed methods, combining qualitative and quantitative approaches, with a focus on primary data collected through questionnaires distributed to employees. The research aims to identify motivational factors, analyze their impact on employee performance and organizational effectiveness, and address potential issues related to employee motivation within the company. The project also covers various motivational theories like Expectancy theory, Hertzberg’s two-factor theory, Maslow's hierarchy of needs, and Hawthorne effect. The study considers factors such as the importance of human resources, the scope of Marks & Spencer as a major retailer, and the cost-benefit analysis of the research. The project concludes with findings, recommendations, and appendices. The research provides insights into the motivational strategies and their impact on employee behavior and organizational performance, aiming to contribute to improvements in employee engagement and overall company success.