Analyzing Operational Management, Quality, and Performance Objectives

This report provides a comprehensive overview of operational management and its critical role within organizations. It explores how operational management fits into strategic management, emphasizing the importance of designing and controlling the creation of unique products and services. The report highlights the value of the 'Three E's' (efficiency, economy, and effectiveness) and analyzes the tension between cost minimization and quality maximization. Furthermore, it details various quality management techniques, such as focusing on customer needs, understanding procedures, and fostering employee commitment, to improve organizational operations. The significance of the five performance objectives of operations management—cost, dependability, flexibility, quality, and speed—are also discussed, concluding with the vital role operational and strategic management play in any company or industry. Desklib offers this and many more solved assignments to help students excel.

Operational Management

INTRODUCTION
• The report is illustrating the concepts of operational management and its importance in
the organization.
• It also include the quality management techniques which enhance the operation in the
organization.

Operation Management fit
within Strategic Management
• The operation management is the department where the people are
responsible to control and design the creation and requires
providing unique products and services to the consumer.
• Operation management includes the work activity of controlling
the costs, labour, facilities and company sells.
• Operation management is the important source or area of the
development as they help and supports a business to manage and
control the people, manufacturing and services effectively.

The value of the Three E’s to
an organization.
• The three E's refers as efficiency, economy and effectiveness.
This there objective are the important and valued part of the
business occupation.
• Efficiency term demonstrates that a management requires
putting maximum efforts to gain the more outcome and
productivity which is obviously needed.
• Economy is the major source to run any kind of business
occupation. Without economy a business enterprise cannot be
launched and also have to understand its utilization by getting
the good deals.
• Effectiveness : The effectiveness describes the result of the

The impact of the tension
between cost minimization
and quality maximization.• In the business occupation, the company puts the cost of the products and goods value
down and provide the best qualitative products to the consumer which makes their
company to grow and develop effectively.
• It is a kind of strategy which makes people and costumer attracted. The cost
minimization and putting the quality maximization creates an impact of tension and
stress as management needs to deal with many operational activities.

Quality management techniques are
applied to improve operations in
organization
• Focus on the customer : The quality
management are responsible to monitor and
focus on the customer needs and requirements
and also requires to identify that people are
satisfied with the services and products or not.
• Understand the procedure : Before working it
is obvious that a management or individual
should know and understand the process of work
activity. Eva luting and understanding the work
structure helps to improve the organization
development.

Cont..<
• Employee Commitment : It is
already known that employee is
the best assets of the
organization as they are the
main drivers to run a company.
Employee and workers efforts
are the required to be valued as
they enhance the productivity
the organization.

The significance of the five performance
objectives of operations
management
• Cost : It includes the prices of
the products and goods which
can provide the effective result
and productivity.
• Dependability : This term is
related to the reliable process
which can involve the
dependable delivery of the
production.

Cont.…<
• Flexibility : The organization requires a flexible
mode to new products and delivery adjustments.
• Quality : It determines the specification and quality
of the products and services from which people and
consumer attracts.
• Speed : It can include the fast and speedy delivery
services which makes the people to put more order
and purchases as it is the effective structure of the
operational management.

CONCLUSION
• The report has concluded the company operational and strategic management
structures.
• Operational management play a vital role in the any company or industry.
• It also included the performance objectives of the operation management.

REFERENCES
• Büyüközkan, G. and Göçer, F., 2018. Digital Supply Chain: Literature review and a
proposed framework for future research. Computers in Industry.97.pp.157-177.
• Gao, Q., 2019, August. Research on Hierarchical Operational Management of
Education Administration Affairs in Vocational College. In 1st International
Symposium on Innovation and Education, Law and Social Sciences. (IELSS 2019) (pp.
570-573). Atlantis Press.