Annotated Bibliography: Analyzing Alipay's Payment System in China

This annotated bibliography provides a detailed overview of research papers and studies related to Alipay, the leading mobile payment system in China. The bibliography examines various aspects of Alipay, including its sustainability, user acceptance, consumer protection, the impact of cultural values on mobile payment continuation, and its influence on the payment landscape in China and other countries like Japan and South Korea. The included sources analyze the determinants of customer adoption, the evolution of mobile payment technologies, and the challenges and opportunities in the industry. The bibliography also explores the regulatory environment, foreign investment in the telecommunications sector, and the impact of mobile payments on traditional payment methods. The studies provide valuable insights into Alipay's success, its impact on the economy, and the future of mobile payments, making it a comprehensive resource for understanding the intricacies of this payment system.

Running head: ANNOTATED BIBLIOGRAPHY
Annotated Bibliography
Name of the Student:
Name of the University
Author’s Note:

The impact of using Alibaba's Alipay to make a payment and how does it success in China
Choi, Y., & Sun, L. (2016). Reuse Intention of Third-Party Online Payments: A Focus
on the Sustainable Factors of Alipay. Sustainability, 8(2), 147.
Short Explanation
Descriptive Summary Relevance and evaluation
The authors aim at finding the sustainability
of Alibaba’s Online payment service i.e.
Alipay. They analyze various factors
affecting the sustainability of the service and
zero on two factors which are convenience
and security. Rest of the factors do not
contribute to sustainability of this service.
This research serves as a base for many
other companies in China, working on
similar platform. It concludes the factors
that the companies shall work upon in order
to gain sustainable operations and not just
focus on onetime gains. The research is
reliable source for it has been well
researched though secondary and primary
sources.

2
ANNOTATED BIBLIOGRAPHY
Du, J., Lu, J., Wu, D., Li, H., & Li, J. (2013). User acceptance of software as a service:
Evidence from customers of China's leading e-commerce company, Alibaba.
Journal of Systems and Software, 86(8), 2034-2044.
Short Explanation
Descriptive Summary Relevance and evaluation
The authors aimed at understanding how
people accept and perceive the software as a
service. The study was conducted in four
rounds through questionnaires. In the first
three rounds, the perceived service quality
of SaaS was identified and in the last round
of survey, the three user perceptions were
identified which influenced their behavior
towards the adaptability of SaaS.
The research proposes the model to analyse
user’s acceptability of SaaS. This model can
be very useful for the companies to analyse
their consumer responses. The research has
been conducted by set of managerial
personnel’s with Alibaba employees. This
makes this research highly reliable and
comprehensive in its approach.

Liu, Y. (2015). Consumer protection in mobile payments in China: A critical analysis
of Alipay's service agreement. Computer Law & Security Review, 31(5), 679-
688.
Short Explanation
Descriptive Summary Relevance and evaluation
The research was conducted to analyze the
possible existing problems in the area of
mobile payment in case of Alibaba’s
payment gateway. The security of payment
is essential and it involves the measures
adopted by the company as well as legal
framework of the country. Research is
conducted specifically for non-financial
institutions.
The paper concludes the insufficiencies of
the legal structure and legislation. The
loopholes can be easily identified which
could affect consumers right. The author
has also advised various legislations to
overcome the loopholes. The study
conducted is in recent years and is well
comprehended and structured. It can help
study the current status of Alibaba’s
payment service and improvements required
for it.

4
ANNOTATED BIBLIOGRAPHY
Lu, J., Wei, J., Yu, C., & Liu, C. (2016). How do post-usage factors and espoused
cultural values impact mobile payment continuation?. Behaviour & Information
Technology, 36(2), 140-164.
Short Explanation
Descriptive Summary Relevance and evaluation
The paper examines the effect of factors
such as protection, mobility and social
influence has on continued use of mobile
payments in China. The research was based
on expectation-confirmation model and
responses from 724 mobile payment users
were recorded. It was concluded that
privacy protection and social influence have
direct influence of usage of m-payment
while mobility has indirect influence over it.
The research is well constructed and all the
factors have been well studied and linked
with one another. The research also provides
base for espoused cultural values for usage
of m-payment. The findings of the research
deepens the knowledge of the tested factors.

Miao, M., &Jayakar, K. (2016). Mobile payments in Japan, South Korea and China:
Cross-border convergence or divergence of business models?.
Telecommunications Policy, 40(2-3), 182-196.
Short Explanation
Descriptive Summary Relevance and evaluation
The research is conducted to evaluate the
effect of other similar countries on one
country in terms of technological
development. South Korea’s and Japan’s
technological advancements influence China
payment operations model. It is also
predicted that rather than taking ideas from
these advanced countries, China may utilize
the coexisting system in intermediate terms.
The paper provides analysis on legal
framework as well as industrial working of
the country. Thus it shall be helpful to
understand how diverse laws influence
industrial workings and new working
models are developed to keep up with the
world economy. The research in supported
by ministries of China which makes it a
reliable source for further research.

6
ANNOTATED BIBLIOGRAPHY
Oliveira, T., Thomas, M., Baptista, G., & Campos, F. (2016). Mobile payment:
Understanding the determinants of customer adoption and intention to
recommend the technology. Computers In Human Behavior, 61(1), 404-414.
Short Explanation
Descriptive Summary Relevance and evaluation
The paper aims at providing the research
model to analyze main determinants of m-
payment. The model combines two theories
i.e. extended unified theory of acceptance
and use of technology (UTAUT2) with the
innovation characteristics of the diffusion of
innovations (DOI). The factors found to
determine the acceptability of m-payment
were security, innovation and social
influence.
This research shall be very useful as it
provides a research model to conduct the
similar research in future. The paper studies
the relevant primary source and also 301
primary responses from people. The
analysis of the data is done using SEM and
is thus reliable and well comprehended.

Salmony, M. (2017). The future of instant payments: Are we investing billions just for
mobile peer-to-peer payment?. Journal Of Payments Strategy& Systems, 11(1),
58-77.
Short Explanation
Descriptive Summary Relevance and evaluation
The research aimed at evaluating the reason
behind rare success of attempts undertaken
by mobile operators and banks to promote
mobile payment. Peer to peer payments are
however, more successful in western
countries. The comparative analysis of
various economies are done to evaluate the
reason. The conclusion drawn lays emphasis
on application rather than investing on
infrastructure.
The researcher is a globally recognized
Business innovation leader, particularly in
financial and digital sector. Thus, the
research conducted by him becomes reliable
for the further research. Further, the
research concludes mobile payment has its
dimension beyond person to person
transactions. It is the future mode of
payment which affects the economy as a
whole.

8
ANNOTATED BIBLIOGRAPHY
Shen, W. (2012). Deconstructing the myth of Alipay Drama—Repoliticizing foreign
investment in the telecommunications sector in China. Telecommunications
Policy, 36(10-11), 929-942.
Short Explanation
Descriptive Summary Relevance and evaluation
The research aimed at evaluating the current
variable interest entity structure and Chinese
regulatory measures to handle the telecom
industry foreign investments in China. The
report also gives insights on the policy
changes and the struggle faced by regulators
and regulates. This research is conducted to
understand why foreign investors face
difficulties while entering Chinese market.
This research shall be helpful in
understanding the laws and regulations that
governs and controls the telecom industry in
the country. Also the political economy
insights would help the future researchers
analyse the impact these regulations and
economic conditions can have on
businesses.

Taylor, E. (2016). Mobile payment technologies in retail: a review of potential benefits
and risks. International Journal Of Retail & Distribution Management, 44(2),
159-177.
Short Explanation
Descriptive Summary Relevance and evaluation
The research aims at analyzing different
channels which offer quick and secure
payment modes to the consumers. Mobile
point of sale is one such channel and author
has conducted literature review on the
available modes of mobile payment system
and how they benefit the consumers and
merchants.
With the increase in retailer’s presence
through multiple channels, mobile retail and
payment system has been one of the most
frequently used payment method. Research
on the same serves as the base for
understanding the pros and cons of such
point of sales and also serve as base for
studying further the impact of these methods
on overall economy.

10
ANNOTATED BIBLIOGRAPHY
Trütsch, T. (2016). The impact of mobile payment on payment choice. Financial
Markets And Portfolio Management, 30(3), 299-336.
Short Explanation
Descriptive Summary Relevance and evaluation
The researcher conducted a research on
impact of mobile payments on traditional
payment methods such as cash, debit and
credit cards, prepaid cards, cheques etc.
Two major finding of the research were that
mobile payment did not replace card
payments but can substitute cash and cheque
ones. Further mobile payment does not have
direct influence on choice of payment at
POS.
The paper concludes that the payment
industry shall promote the use of mobile
payments to enable replacement of physical
cash from digital one, which is essential for
the growth of economy. This paper shall
serve as the base for understanding the
impact mobile payment can have on the
economy.

References
Choi, Y., & Sun, L. (2016). Reuse Intention of Third-Party Online Payments: A Focus on the
Sustainable Factors of Alipay. Sustainability, 8(2), 147.
Du, J., Lu, J., Wu, D., Li, H., & Li, J. (2013). User acceptance of software as a service: Evidence
from customers of China's leading e-commerce company, Alibaba. Journal Of Systems
And Software, 86(8), 2034-2044.
Liu, Y. (2015). Consumer protection in mobile payments in China: A critical analysis of Alipay's
service agreement. Computer Law & Security Review, 31(5), 679-688.
Lu, J., Wei, J., Yu, C., & Liu, C. (2016). How do post-usage factors and espoused cultural values
impact mobile payment continuation?. Behaviour & Information Technology, 36(2), 140-
164.
Miao, M., &Jayakar, K. (2016). Mobile payments in Japan, South Korea and China: Cross-
border convergence or divergence of business models?. Telecommunications Policy, 40(2-
3), 182-196.
Oliveira, T., Thomas, M., Baptista, G., & Campos, F. (2016). Mobile payment: Understanding
the determinants of customer adoption and intention to recommend the technology.
Computers In Human Behavior, 61(1), 404-414.
Salmony, M. (2017). The future of instant payments: Are we investing billions just for mobile
peer-to-peer payment?. Journal Of Payments Strategy & Systems, 11(1), 58-77.