Communication Barriers in Healthcare: Annotated Bibliography (SNPG801)

This annotated bibliography, submitted by Rasmita Maharjan, examines various research articles focusing on communication barriers within healthcare settings. The bibliography includes articles exploring communication obstacles between nurses and patients, particularly in emergency departments and during maternity care for deaf women. The articles highlight the impact of language, cultural differences, and the use of technology on effective communication. The studies utilize different methodologies, including surveys, interviews, and literature reviews, to identify factors affecting communication and propose strategies for improvement. The bibliography also covers the perceptions of healthcare professionals regarding psychosocial care, barriers to communication with specific patient groups (e.g., adolescents and young adults), and the use of communication technology to enhance teamwork and care coordination. The analysis reveals key challenges and potential solutions to improve patient care and outcomes by addressing communication breakdowns.

Rasmita Maharjan SNPG801
Student Number-6695723 Assignment -1
Annotated Bibiliography
Sethi, D., & Rani, M. K. (2017). Communication Barrier in Health Care Setting as Perceived
by Nurses and Patient. International Journal of Nursing Education, 9(4), 30.
doi:10.5958/0974-9357.2017.00092.7
This article examines the communication obstacles in the context of health care between
nurses and clients. Patient happiness is based on the contact between the health service
provider and the patient in good quality treatment. Furthermore, if the health care
professionals develop good IPR with it directly effect on the rehabilitation of the person. This
article is concluded by encouraging nurses to ensure strong IPR with clients, increasing the
medical clinics and facilities and also improvement in the attitude of health care personnel.
The main limitation of the article is only limited to 50 nurses and 50 patients in two different
hospitals whereas, including the expert ideas in the research, indicated the strong point for
this research. In particular, this article will assist me in dealing extract the points of expert
ideas and will also work out with similar types of barriers. Lastly, I will also work out with
the cultural aspect and also the understandable language during the time of research.
Pun, J. K., Matthiessen, C. M., Murray, K. A., & Slade, D. (2015). Factors affecting
communication in emergency departments: doctors and nurses’ perceptions of
communication in a trilingual ED in Hong Kong. International Journal of Emergency
Medicine, 8(1). doi:10.1186/s12245-015-0095-y
This report explores the opinions of physicians working in the hospital of Hongkong, on the
communication between physicians, and physicians and patients. Trilingual is the main factor
in the hospital which affect the effective communication of clinicians in an Emergency
Department (ED). Ethnographic based qualitative research was conducted where the
physicians and nurses working in an ED were interviewed with a questionnaire. The result of
this survey showed that communication is dynamic, complicated and delicate. Hence, the best
strategies should be established and enforced in facilities, with an awareness of the major
contributing factors of the problem, embracing patient-centered values, developing
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Rasmita Maharjan SNPG801
Student Number-6695723 Assignment -1
transparent and effective mechanisms of information sharing to deal with a communication
problem. Furthermore, using the present ethical guideline which was approved by two ethics
committees is the strength of this study. Another pivot point is consent before the interview.
Additionally, flexibility is another strong point of this research. However, research is only
limited to twenty-eight samples. Likewise, people with one to twenty-five years of experience
were only included. It can be relevant in another thesis as the interview method of data
collection is the easiest way to analyze the data.
Costa, A. D., Vogt, S. E., Ruas, E. D., Holzmann, A. P., & Da Silva, P. L. (2018). Welcome
and listen to the silence: nursing care from the perspective of deaf woman during
pregnancy, childbirth and postpartum. Rev Fund Care Online. 2018 jan./mar.;
10(1),123. doi:10.9789/2175-5361.2018.v10i1.123-129
This article examines the communication barrier between nurse and deaf women during her
maternity period. A qualitative exploratory-descriptive research, performed with nine deaf
women of the nortern town of Minas Gerais by using semi-structured interview. As a result,
there is lack of communication with the nursing staff during the perinatal period, women
experienced challenges in the treatment due to unprepared practitioners for the usage of sign
language, lack of interpreters in services, speaking too quickly and using face mask and they
found it difficult to read the lips. Morever, researcher maintain the privacy and
confidentiality of the participants’ identity as their names were replaced by different codes
which can be taken as its strength point. The principal drawback of the paper is that all the
work has been carried out exculisvely in urban areas. In particular, this article will assist by
bringing the non-verbal forms of communication in collecting the data.
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Rasmita Maharjan SNPG801
Student Number-6695723 Assignment -1
Referenece List
Adams, A., Mannix, T., & Harrington, A. (2015). Nurses' communication with families in the
intensive care unit - a literature review. Nursing in Critical Care, 22(2), 70-80.
doi:10.1111/nicc.12141
Chen, C. S., Chan, S. W., Chan, M. F., Yap, S. F., Wang, W., & Kowitlawakul, Y. (2017).
Nurses’ Perceptions of Psychosocial Care and Barriers to Its Provision. Journal of
Nursing Research, 1. doi:10.1097/jnr.0000000000000185
Costa, A. D., Vogt, S. E., Ruas, E. D., Holzmann, A. P., & Da Silva, P. L. (2018). Welcome
and listen to the silence: nursing care from the perspective of deaf woman during
pregnancy, childbirth and postpartum Rev Fund Care Online. 2018 jan./mar 10(1),123.
doi:10.9789/2175-5361.2018.v10i1.123-129
Frederick, N. N., Campbell, K., Kenney, L. B., Moss, K., Speckhart, A., & Bober, S. L.
(2018). Barriers and facilitators to sexual and reproductive health communication
between pediatric oncology clinicians and adolescent and young adult patients: The
clinician perspective. Pediatric Blood & Cancer, 65(8), e27087.
doi:10.1002/pbc.27087
Greenway, T. L., Rosenthal, M. S., Murtha, T. D., Kandil, S. B., Talento, D. L., & Couloures,
K. G. (2019). Barriers to Communication in a PICU. Pediatric Critical Care
Medicine, 20(9), e415-e422. doi:10.1097/pcc.0000000000002070
Pun, J. K., Matthiessen, C. M., Murray, K. A., & Slade, D. (2015). Factors affecting
communication in emergency departments: doctors and nurses’ perceptions of
communication in a trilingual ED in Hong Kong. International Journal of Emergency
Medicine, 8(1). doi:10.1186/s12245-015-0095-y
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Rasmita Maharjan SNPG801
Student Number-6695723 Assignment -1
Salem, A., & Ahmad, M. M. (2018). Communication with invasive mechanically ventilated
patients and the use of alternative devices: integrative review. Journal of Research in
Nursing, 23(7), 614-630. doi:10.1177/1744987118785987
Sethi, D., & Rani, M. K. (2017). Communication Barrier in Health Care Setting as Perceived
by Nurses and Patient. International Journal of Nursing Education, 9(4), 30.
doi:10.5958/0974-9357.2017.00092.7
Tsai, M., Lee, H., Jeng, S., Lin, S., Hsieh, L., Chuang, J., & Jacobs, E. A. (2018). Perceptions
of the need for minority languages by nurses in Southern Taiwan. Communication &
Medicine, 15(1), 90-104. doi:10.1558/cam.33283
Wickersham, A., Johnson, K., Kamath, A., & Kaboli, P. J. (2018). Novel use of
communication technology to improve nurse-physician communication, teamwork,
and care coordination during bedside rounds. Journal of Communication in
Healthcare, 11(1), 56-61. doi:10.1080/17538068.2018.1431425
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Rasmita Maharjan SNPG801
Student Number-6695723 Assignment -1
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