This annotated bibliography, prepared as part of a Management and Tourism Workforce module, explores the multifaceted challenges confronting contemporary tourism industry managers. The student delves into several key areas, including the impact of events, festivals, and destination management on visitor satisfaction and the role of intercultural communication in the hospitality sector. The bibliography examines the emergence of new tourist profiles, such as seniors and millennials, and the implications for service providers. Furthermore, the document addresses issues of destination competitiveness, sustainable tourism development, and the challenges of marketing strategies in a highly competitive market. It also highlights the challenges faced by world tourism cities, such as London, due to changing government regulations and the importance of creativity and sustainability in the industry. Finally, the bibliography considers destination competitiveness challenges and the adoption of sustainable tourism practices for a green economy, offering a comprehensive overview of the complexities in managing a tourism workforce.
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