Team Effectiveness Report: Strategies for Apparel Brands Development
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AI Summary
This report examines the team effectiveness within Apparel Brands, an Australian-based manufacturer and distributor of footwear and clothing. The report analyzes various aspects of the company's strategic development, particularly its e-commerce venture. It explores the value proposition, target market, information gathering methods, and necessary consultations and networking. The report outlines the steps required to establish the e-commerce platform, including strategy development, domain selection, pricing, design, marketing, and follow-up. It also details how benefits and costs are determined. Assessment 1 focuses on these areas, while Assessment 2 delves into performance plans, issue resolution, meeting agendas, and team dynamics. Assessment 3 evaluates communication processes and corrective actions. The report concludes with recommendations for improving the company's efficiency and achieving its goals. The report also includes a third-party assessment of the candidate's contributions to teamwork and policy development.
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MANAGE AND LEAD
TEAM EFFECTIVENESS
TEAM EFFECTIVENESS
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Table of Contents
INTRODUCTION...........................................................................................................................3
Assessment 1....................................................................................................................................3
a. Value Proposition...............................................................................................................3
b. Target Market.....................................................................................................................4
c. In what ways necessary information will be gathered to set up the venture......................4
d. Consultation or Networking...............................................................................................5
e. Steps to set-up e-commerce venture...................................................................................5
f. In what ways benefits can be determined...........................................................................6
g. In what ways cost can be determined.................................................................................6
Appendix 3: Third-party report..............................................................................................8
Assessment 2..................................................................................................................................10
Part One.......................................................................................................................10
a. Performance Plan..............................................................................................................10
b. Issue encountered.............................................................................................................11
c. Team issue resolution.......................................................................................................12
d. Meeting agenda................................................................................................................12
e. Preparation to take notes on issues and solutions and any unresolved issues..................13
Part two.......................................................................................................................14
a. Present you achievement of team work and issues...........................................................14
b. Provide positive feedback to team member. ....................................................................14
c. Ask questions and encourage team members to contribute in meeting. ..........................15
d. Explain methods to model effective team behaviour to emulate.....................................15
e. Identify the problem of performance and give solutions..................................................17
f. Work through issues which can be solve in meeting........................................................17
e. Issues are solved in group work........................................................................................18
Assessment 3..................................................................................................................................19
a. In what ways an open communication process was maintained.......................................19
b. In what ways the communication process was maintained and initiated.........................20
c. Evaluation and Rationale..................................................................................................21
1
INTRODUCTION...........................................................................................................................3
Assessment 1....................................................................................................................................3
a. Value Proposition...............................................................................................................3
b. Target Market.....................................................................................................................4
c. In what ways necessary information will be gathered to set up the venture......................4
d. Consultation or Networking...............................................................................................5
e. Steps to set-up e-commerce venture...................................................................................5
f. In what ways benefits can be determined...........................................................................6
g. In what ways cost can be determined.................................................................................6
Appendix 3: Third-party report..............................................................................................8
Assessment 2..................................................................................................................................10
Part One.......................................................................................................................10
a. Performance Plan..............................................................................................................10
b. Issue encountered.............................................................................................................11
c. Team issue resolution.......................................................................................................12
d. Meeting agenda................................................................................................................12
e. Preparation to take notes on issues and solutions and any unresolved issues..................13
Part two.......................................................................................................................14
a. Present you achievement of team work and issues...........................................................14
b. Provide positive feedback to team member. ....................................................................14
c. Ask questions and encourage team members to contribute in meeting. ..........................15
d. Explain methods to model effective team behaviour to emulate.....................................15
e. Identify the problem of performance and give solutions..................................................17
f. Work through issues which can be solve in meeting........................................................17
e. Issues are solved in group work........................................................................................18
Assessment 3..................................................................................................................................19
a. In what ways an open communication process was maintained.......................................19
b. In what ways the communication process was maintained and initiated.........................20
c. Evaluation and Rationale..................................................................................................21
1

d. Corrective actions taken in order to ensure team goals are being achieved.....................21
CONCLUSION..............................................................................................................................22
REFERENCES..............................................................................................................................23
2
CONCLUSION..............................................................................................................................22
REFERENCES..............................................................................................................................23
2

INTRODUCTION
It is essential for an organisation to have a good team of employees in order to achieve
set goals and objectives. The below report showcases the effectiveness of team management
within Apparel Brands. Apparel Brands is an Australian based distributor and manufacturer of
footwear and clothing. The organisation was founded in 1901. It takes orders from suppliers
retailers and retailers on the clothing products which are manufactured from the specifications of
retailers. In order to ensure its required growth and development the company has embarked
itself on a bold new strategic direction. The report explores various factors directed towards
these strategic developments. These factors include value proposition, target market, required
information to set up the venture and required consultations and networks etc. The report
develops brief analysis and planning as in what terms the company can successfully set-up its e-
commerce venture. Along with it, the report puts light on the steps which needs to be taken in
order to set up the e-commerce venture. Later, the performance plan has initiated for the team
and its requirements has been explored (Zhang, Li and van Dick, 2015). At last, the report
concludes the overall understanding and evaluation made in it and what recommendations the
organisation need to improve its efficiency.
Assessment 1
a. Value Proposition
The customers will be offered by all qualities and standards of footwear's and clothings.
These products will be produced with the best quality of raw materials. The products will be
produced and sold to all class of consumers available in the market. The chosen products are
footwear's of all categories including shoes, floaters, slippers for both of the genders and every
age category such as kids, men's, women's. Other products include clothings where the company
will provide all set of clothings for both of the genders. Also, all the ages will be provided with
the different types of clothings including shirts, t-shirts, trousers, etc. The quality of the products
would be high-class as Apparel Brands wants to earn good reputation in the market. These
products will benefit the consumer in different ways as firstly, it would help the consumers in
easy buying options and they do not have to go to stores again and again for their purchases.
Also, it is going to provide them with the best quality products at their doorsteps easily, which
will save their time and effort both (Noe, Hollenbeck, and Wright, 2017).
3
It is essential for an organisation to have a good team of employees in order to achieve
set goals and objectives. The below report showcases the effectiveness of team management
within Apparel Brands. Apparel Brands is an Australian based distributor and manufacturer of
footwear and clothing. The organisation was founded in 1901. It takes orders from suppliers
retailers and retailers on the clothing products which are manufactured from the specifications of
retailers. In order to ensure its required growth and development the company has embarked
itself on a bold new strategic direction. The report explores various factors directed towards
these strategic developments. These factors include value proposition, target market, required
information to set up the venture and required consultations and networks etc. The report
develops brief analysis and planning as in what terms the company can successfully set-up its e-
commerce venture. Along with it, the report puts light on the steps which needs to be taken in
order to set up the e-commerce venture. Later, the performance plan has initiated for the team
and its requirements has been explored (Zhang, Li and van Dick, 2015). At last, the report
concludes the overall understanding and evaluation made in it and what recommendations the
organisation need to improve its efficiency.
Assessment 1
a. Value Proposition
The customers will be offered by all qualities and standards of footwear's and clothings.
These products will be produced with the best quality of raw materials. The products will be
produced and sold to all class of consumers available in the market. The chosen products are
footwear's of all categories including shoes, floaters, slippers for both of the genders and every
age category such as kids, men's, women's. Other products include clothings where the company
will provide all set of clothings for both of the genders. Also, all the ages will be provided with
the different types of clothings including shirts, t-shirts, trousers, etc. The quality of the products
would be high-class as Apparel Brands wants to earn good reputation in the market. These
products will benefit the consumer in different ways as firstly, it would help the consumers in
easy buying options and they do not have to go to stores again and again for their purchases.
Also, it is going to provide them with the best quality products at their doorsteps easily, which
will save their time and effort both (Noe, Hollenbeck, and Wright, 2017).
3
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b. Target Market
The target market of the Apparel Brand is consumer of all ages and classes. The reason
behind choosing such target market includes as being an e-commerce platform it is easy for the
company to provide a good set of products and services on its platform. Also, it is easy to
produce footwear and clothing for people of different ages, genders at the same time. The
characteristics of the people includes earning good salaries, understanding trends, usage of social
media etc. Also, the people of all classes and genders which makes use of Internet are targeted in
order to successfully make people aware of the company's arrival in e-commerce.
The needs and desires of these customers include having strong attraction towards good
clothing and footwear. They also have a good sense of fashion and styling themselves. Along
with it, they understand and adapt according to the trends and make their choices accordingly.
Also, their needs includes fulfilment of their fashion related desires and completing their
purchases in their salaries.
c. In what ways necessary information will be gathered to set up the venture
In order to set up the venture the required information will be gathered from the below
mentioned sources:1. Government agencies: The company will make use of government agencies to
understand what needs and requirements of the government will be, to allow the company
to successfully open its e-commerce platform. It will also allow the organisation to start
its new business operations smoothly (Van Thielen, Decramer, and Audenaert, 2018).
Also, government agencies can help the Apparel Brands to successfully develop its
required papers and documentation to start its new platform without facing any issues.
2. Internet: Internet is another important source which is going to be used by the Apparel
Brands to acquire the necessary information. The internet is going to make it easy for the
organisation to understand the policies, tools and application required. Later the company
can easily make use of these tools and applications in order to gather the necessary
information and knowledge to serve its purpose of successfully setting up the venture.
The above points can successfully help the company to develop and set its e-commerce venture
successfully. Apparel Brands can make use of government agencies and internet to gather the
required information.
4
The target market of the Apparel Brand is consumer of all ages and classes. The reason
behind choosing such target market includes as being an e-commerce platform it is easy for the
company to provide a good set of products and services on its platform. Also, it is easy to
produce footwear and clothing for people of different ages, genders at the same time. The
characteristics of the people includes earning good salaries, understanding trends, usage of social
media etc. Also, the people of all classes and genders which makes use of Internet are targeted in
order to successfully make people aware of the company's arrival in e-commerce.
The needs and desires of these customers include having strong attraction towards good
clothing and footwear. They also have a good sense of fashion and styling themselves. Along
with it, they understand and adapt according to the trends and make their choices accordingly.
Also, their needs includes fulfilment of their fashion related desires and completing their
purchases in their salaries.
c. In what ways necessary information will be gathered to set up the venture
In order to set up the venture the required information will be gathered from the below
mentioned sources:1. Government agencies: The company will make use of government agencies to
understand what needs and requirements of the government will be, to allow the company
to successfully open its e-commerce platform. It will also allow the organisation to start
its new business operations smoothly (Van Thielen, Decramer, and Audenaert, 2018).
Also, government agencies can help the Apparel Brands to successfully develop its
required papers and documentation to start its new platform without facing any issues.
2. Internet: Internet is another important source which is going to be used by the Apparel
Brands to acquire the necessary information. The internet is going to make it easy for the
organisation to understand the policies, tools and application required. Later the company
can easily make use of these tools and applications in order to gather the necessary
information and knowledge to serve its purpose of successfully setting up the venture.
The above points can successfully help the company to develop and set its e-commerce venture
successfully. Apparel Brands can make use of government agencies and internet to gather the
required information.
4

d. Consultation or Networking
Apparel Brands will make use of digital consultancies where the company will
understand the digital technologies and its overall market. It will help the organisation to
understand the recent digital market needs and requirements. Also, the consultancy would help
the Apparel Brand to understand the core competencies of the digital areas and in what ways the
organisation can fulfil its customer requirement to serve its purpose well. The other important
consultancy that the organisation will make use of includes marketing consultancies.
Understanding marketing will allow the organisation to market its products and services properly
(Alsharo, Gregg and Ramirez, 2017).
The company is going to network with firms which can help in its promotion on social
media and Internet. It has chosen a variety of tools and techniques to find such organisation
which is going to help the company with its promotion and advertising. Along with it, other
networking would include the organisation to network with its competitors to help and
understand various consumers markets and needs. All of these steps would allow the
organisation to successfully develop its new e-commerce platform and achieve its set goals and
objectives.
e. Steps to set-up e-commerce venture
Below mentioned are the steps to set-up Apparel Brands e-commerce venture
successfully:1. Start with a strategy: The company will start with a strategy in order to set up its e-
commerce venture (Cox and Bobrowski, 2016). Such as excellent customer service,
selling of quality commodities etc.2. Choosing a domain: In its next step, the company will choose a suitable domain for its
website.3. Deciding on Pricing and Payment Set ups: In this step, the pricing methods will be
selected which is going to include online payment, cash on delivery, credit/debit card
payments etc.4. Designing the store and adding products: This is where the company will design its
online store and would add the desired products.5. Marketing: This is the most crucial step. In this step, the company will market its
products and services to achieve the required growth and objectives.
5
Apparel Brands will make use of digital consultancies where the company will
understand the digital technologies and its overall market. It will help the organisation to
understand the recent digital market needs and requirements. Also, the consultancy would help
the Apparel Brand to understand the core competencies of the digital areas and in what ways the
organisation can fulfil its customer requirement to serve its purpose well. The other important
consultancy that the organisation will make use of includes marketing consultancies.
Understanding marketing will allow the organisation to market its products and services properly
(Alsharo, Gregg and Ramirez, 2017).
The company is going to network with firms which can help in its promotion on social
media and Internet. It has chosen a variety of tools and techniques to find such organisation
which is going to help the company with its promotion and advertising. Along with it, other
networking would include the organisation to network with its competitors to help and
understand various consumers markets and needs. All of these steps would allow the
organisation to successfully develop its new e-commerce platform and achieve its set goals and
objectives.
e. Steps to set-up e-commerce venture
Below mentioned are the steps to set-up Apparel Brands e-commerce venture
successfully:1. Start with a strategy: The company will start with a strategy in order to set up its e-
commerce venture (Cox and Bobrowski, 2016). Such as excellent customer service,
selling of quality commodities etc.2. Choosing a domain: In its next step, the company will choose a suitable domain for its
website.3. Deciding on Pricing and Payment Set ups: In this step, the pricing methods will be
selected which is going to include online payment, cash on delivery, credit/debit card
payments etc.4. Designing the store and adding products: This is where the company will design its
online store and would add the desired products.5. Marketing: This is the most crucial step. In this step, the company will market its
products and services to achieve the required growth and objectives.
5

6. Following up: At last, the company will follow up and make use of effective tools and
strategies to ensure proper smoothness of the new website. The company will take its
customers feedbacks and take required surveys to understand its websites efficiency and
effectiveness (Zhang, Li and Van Dick, 2015).
f. In what ways benefits can be determined
In order to determine the benefits the firm will set up a team that will regularly evaluate
and analyse the buying and selling of commodities. These benefits will be determined by the
organisation to understand are the sold commodities earning profits or making the organisation
face losses. The team which is set-up for the purpose will understand the costing, sales,
understanding customer preferences, their choices, lifestyle needs, etc.
These overall understandings would make it easy for the organisation to evaluate the
sales done by the e-commerce platform. These sales later will be used to understand if the
organisation is earning profits or dwelling into losses. The set team will ensure proper growth
and management for the e-commerce platforms an is successfully going to make its desired set of
goals and objectives.
g. In what ways cost can be determined
Three methods will be used by Apparels Brand to determine the cost: Direct Materials: These costs will be used by the organisation while producing its
products and services. Such costs can make it easy for the organisation to understand the
costing inputs. Direct Labour: Direct labour costing are such costs which includes the labours wages,
payroll taxes, pensions etc. These costs are going to allow the company to employ the
workers that can directly manufacture or assemble the products.
Manufacturing Overheads: These costs are necessary costs which are required while
making a product. The examples of such costs include indirect materials which are
required while the production of clothings and footwear.
The above mentioned cost strategies are going to allow the company to successfully
determine its costing of its e-commerce platform. The strategies would allow the organisation to
achieve is goals and objectives successfully. Also, this will make its easy for the organisation to
run its operations smoothly (Stokes, Kristensen and Bower, 2016). The costing methods are easy
6
strategies to ensure proper smoothness of the new website. The company will take its
customers feedbacks and take required surveys to understand its websites efficiency and
effectiveness (Zhang, Li and Van Dick, 2015).
f. In what ways benefits can be determined
In order to determine the benefits the firm will set up a team that will regularly evaluate
and analyse the buying and selling of commodities. These benefits will be determined by the
organisation to understand are the sold commodities earning profits or making the organisation
face losses. The team which is set-up for the purpose will understand the costing, sales,
understanding customer preferences, their choices, lifestyle needs, etc.
These overall understandings would make it easy for the organisation to evaluate the
sales done by the e-commerce platform. These sales later will be used to understand if the
organisation is earning profits or dwelling into losses. The set team will ensure proper growth
and management for the e-commerce platforms an is successfully going to make its desired set of
goals and objectives.
g. In what ways cost can be determined
Three methods will be used by Apparels Brand to determine the cost: Direct Materials: These costs will be used by the organisation while producing its
products and services. Such costs can make it easy for the organisation to understand the
costing inputs. Direct Labour: Direct labour costing are such costs which includes the labours wages,
payroll taxes, pensions etc. These costs are going to allow the company to employ the
workers that can directly manufacture or assemble the products.
Manufacturing Overheads: These costs are necessary costs which are required while
making a product. The examples of such costs include indirect materials which are
required while the production of clothings and footwear.
The above mentioned cost strategies are going to allow the company to successfully
determine its costing of its e-commerce platform. The strategies would allow the organisation to
achieve is goals and objectives successfully. Also, this will make its easy for the organisation to
run its operations smoothly (Stokes, Kristensen and Bower, 2016). The costing methods are easy
6
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and would help the organisation at it first steps to achieve growth and success in opening a good
e-commerce platform.
7
e-commerce platform.
7

Appendix 3: Third-party report
Assessment 1 – Third-party report for
candidate:
Did the candidate propose and agree on strategies for ensuring
participation of team members?
Yes √
No
Describe how: The strategies ensured
that the organisational growth will be
properly determined from the usage of a
variety of means and methods. Along
with it, the strategies made sure that the
organisation is fulfilling its desired goals
and objective. Thus, it helped both the
team members and organisation
altogether.
Did the candidate help develop policy and procedures to ensure team
members take responsibility for own work?
Yes √
No
Describe how: Yes, proper policies and
procedures were developed in order to
understand the importance of
organisation and its culture and ensure
proper team effectiveness. In this
manner team responsibilities were made
and ensured.
Did the candidate work with group to determine common understanding
of organisational requirements and team goals?
Yes √
No
Describe how: Yes, working with group
8
Assessment 1 – Third-party report for
candidate:
Did the candidate propose and agree on strategies for ensuring
participation of team members?
Yes √
No
Describe how: The strategies ensured
that the organisational growth will be
properly determined from the usage of a
variety of means and methods. Along
with it, the strategies made sure that the
organisation is fulfilling its desired goals
and objective. Thus, it helped both the
team members and organisation
altogether.
Did the candidate help develop policy and procedures to ensure team
members take responsibility for own work?
Yes √
No
Describe how: Yes, proper policies and
procedures were developed in order to
understand the importance of
organisation and its culture and ensure
proper team effectiveness. In this
manner team responsibilities were made
and ensured.
Did the candidate work with group to determine common understanding
of organisational requirements and team goals?
Yes √
No
Describe how: Yes, working with group
8

allowed the team to understand the
importance of organisational culture and
employee behaviours. This allowed the
individual to successfully achieve
cooperation between the team and its
overall objectives.
Did the candidate work with group to determine and agree on specific
duties to support team members with assigned responsibilities?
Yes √
No
List the candidate’s support duties:
1. Decision making
2. Ensuring smooth performance
3. Understanding goals and
objectives
4. Motivating team members
Did the candidate demonstrate knowledge of group behaviour and how
to gain consensus and work within groups to enhance team
effectiveness?
Yes √
No
Describe how the candidate
demonstrated this knowledge in their
interactions with the team:
1. By understanding team policies
2. Working by the rules
3. Allowing team growth and
effectiveness
4. Maintaining better
communication
9
importance of organisational culture and
employee behaviours. This allowed the
individual to successfully achieve
cooperation between the team and its
overall objectives.
Did the candidate work with group to determine and agree on specific
duties to support team members with assigned responsibilities?
Yes √
No
List the candidate’s support duties:
1. Decision making
2. Ensuring smooth performance
3. Understanding goals and
objectives
4. Motivating team members
Did the candidate demonstrate knowledge of group behaviour and how
to gain consensus and work within groups to enhance team
effectiveness?
Yes √
No
Describe how the candidate
demonstrated this knowledge in their
interactions with the team:
1. By understanding team policies
2. Working by the rules
3. Allowing team growth and
effectiveness
4. Maintaining better
communication
9
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5. Learning to lead.
Team member/observer’s name: Signature and date:
Assessment 2
Part One
a. Performance Plan
Action 1 Action 2 Action 3
Description Understanding
proper payment set-
ups
Evaluating costing Feedback
Dependencies Sales and Marketing
department
Accounts department Sales and
Marketing
department
Timeline 2 Weeks 3 Weeks 2 Weeks
Responsibility Marketing and Sales
manager and Team
Accounts managers
and Team
Sales and
Marketing
managers and
Team
10
Team member/observer’s name: Signature and date:
Assessment 2
Part One
a. Performance Plan
Action 1 Action 2 Action 3
Description Understanding
proper payment set-
ups
Evaluating costing Feedback
Dependencies Sales and Marketing
department
Accounts department Sales and
Marketing
department
Timeline 2 Weeks 3 Weeks 2 Weeks
Responsibility Marketing and Sales
manager and Team
Accounts managers
and Team
Sales and
Marketing
managers and
Team
10

Resources Consultancies Consultancies Organisations
leaders and
mangers
Review dates 20th March 2019 25th April 2019 2nd May 2019
Measurement
:KPI;
Outcome
Success Failure Failure – Requires
improvements
b. Issue encountered
Below mentioned are the issues encountered and their explanations:
Issue Explanation
Lack of knowledge in Marketing practices The lack of knowledge in marketing is an
important aspect that has been identified. This
is one of the most important factor required for
growth and development of an e-commerce
platform. Lack of knowledge makes it difficult
for the platform to achieve success. The
identified problem needs to be solved before
any issues occur. Proper marketing knowledge
ensures that the new platform is marketed as
per the needs and requirements of the
organisation (Hu and Liden, 2015). It is one of
the topmost requirement for any platform to
grow and development. The marketing
strategies allows an organisation to achieve
required growth and success by completing its
needs and wants of advertising and promotion.
11
leaders and
mangers
Review dates 20th March 2019 25th April 2019 2nd May 2019
Measurement
:KPI;
Outcome
Success Failure Failure – Requires
improvements
b. Issue encountered
Below mentioned are the issues encountered and their explanations:
Issue Explanation
Lack of knowledge in Marketing practices The lack of knowledge in marketing is an
important aspect that has been identified. This
is one of the most important factor required for
growth and development of an e-commerce
platform. Lack of knowledge makes it difficult
for the platform to achieve success. The
identified problem needs to be solved before
any issues occur. Proper marketing knowledge
ensures that the new platform is marketed as
per the needs and requirements of the
organisation (Hu and Liden, 2015). It is one of
the topmost requirement for any platform to
grow and development. The marketing
strategies allows an organisation to achieve
required growth and success by completing its
needs and wants of advertising and promotion.
11

Marketing knowledge includes proper
knowledge of advertising, promotion, media
channels, etc. Also, a good knowledge of
public relations is also important to serve the
purpose of marketing well. Lack of marketing
knowledge has allowed the e-commerce
platform to function and operate very slowly
and not at its required pace. It is one of the
most important things that needs to be taken
care of. Strong marketing skills and knowledge
are essential in order to promote and advertise
the services served on the e-commerce
platform and make the best profits. Along with
it, it helps the organisation to market its
products and services well.
c. Team issue resolution
Below mentioned are the possible processes which will be used in order to solve team-
related issues: Brainstorming: To solve the issue, a brainstorming session will be held where the team
members will be asked to bring solutions to the faced problems. These solutions will later
be sorted and evaluated and the best ones will be chosen in order to solve the issue of
lacking marketing knowledge. Interviews: Interviews are another effective approach which can be used to solve the
team related issues properly. The approach can help the organisation to identify at what
places its team members are lacking the required knowledge and what can be done in
order to solve the problem occurred. To ensure this, one by one interviews of the team
members will be taken.
Team meetings: Team meeting can be held to understand why team members are facing
the concerns. This will bring the group altogether and will reduce the time and efforts to
solve the issue. Also, meetings can ensure proper understanding of the problems and
12
knowledge of advertising, promotion, media
channels, etc. Also, a good knowledge of
public relations is also important to serve the
purpose of marketing well. Lack of marketing
knowledge has allowed the e-commerce
platform to function and operate very slowly
and not at its required pace. It is one of the
most important things that needs to be taken
care of. Strong marketing skills and knowledge
are essential in order to promote and advertise
the services served on the e-commerce
platform and make the best profits. Along with
it, it helps the organisation to market its
products and services well.
c. Team issue resolution
Below mentioned are the possible processes which will be used in order to solve team-
related issues: Brainstorming: To solve the issue, a brainstorming session will be held where the team
members will be asked to bring solutions to the faced problems. These solutions will later
be sorted and evaluated and the best ones will be chosen in order to solve the issue of
lacking marketing knowledge. Interviews: Interviews are another effective approach which can be used to solve the
team related issues properly. The approach can help the organisation to identify at what
places its team members are lacking the required knowledge and what can be done in
order to solve the problem occurred. To ensure this, one by one interviews of the team
members will be taken.
Team meetings: Team meeting can be held to understand why team members are facing
the concerns. This will bring the group altogether and will reduce the time and efforts to
solve the issue. Also, meetings can ensure proper understanding of the problems and
12
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provides and analysis that can help to reach at the core of the problems (Schippers, West
and Dawson, 2015).
d. Meeting agenda
Below developed is the meeting agenda to ensure proper issue resolution of the team:
Meeting Agenda
Step 1 The issues regarding payment systems, Evaluating costs and feedbacks will
be identified and written down by each and every team member.
Step 2 The issues will be analysed and evaluated by the team members to
understand why it is there in the first place. Also, what is creating such
issues within the systems.
Step 3 After evaluation and analysing, the team will be asked to bring out the
proper solutions and methods that can be used to resolve the occurring
issue. These solutions will be written down by the team.
Step 4 Each and every team member would be made to share the reviews with
overall team and the methods that can help them to solve these issues as
well.
Step 5 In this step, the similarities between the issues and the solutions will be find
and the final solutions to the problems will be provided (McEwan, Ruissen
and Beauchamp, 2017).
Step 6 At last, the issues will be resolved and proper strategies in order to ensure
that they do not occur again will be implemented.
e. Preparation to take notes on issues and solutions and any unresolved issues
Below mentioned are the steps which will be used in order to take notes:
Step 1: Proper headlines are going to be made on the issues and solutions. These
headlines will explain the topics of the issues and their solutions.
Step 2: After the headlines, the issues and their solutions will be explained as an under
heading to get a better idea of their in-depth analysis.
13
and Dawson, 2015).
d. Meeting agenda
Below developed is the meeting agenda to ensure proper issue resolution of the team:
Meeting Agenda
Step 1 The issues regarding payment systems, Evaluating costs and feedbacks will
be identified and written down by each and every team member.
Step 2 The issues will be analysed and evaluated by the team members to
understand why it is there in the first place. Also, what is creating such
issues within the systems.
Step 3 After evaluation and analysing, the team will be asked to bring out the
proper solutions and methods that can be used to resolve the occurring
issue. These solutions will be written down by the team.
Step 4 Each and every team member would be made to share the reviews with
overall team and the methods that can help them to solve these issues as
well.
Step 5 In this step, the similarities between the issues and the solutions will be find
and the final solutions to the problems will be provided (McEwan, Ruissen
and Beauchamp, 2017).
Step 6 At last, the issues will be resolved and proper strategies in order to ensure
that they do not occur again will be implemented.
e. Preparation to take notes on issues and solutions and any unresolved issues
Below mentioned are the steps which will be used in order to take notes:
Step 1: Proper headlines are going to be made on the issues and solutions. These
headlines will explain the topics of the issues and their solutions.
Step 2: After the headlines, the issues and their solutions will be explained as an under
heading to get a better idea of their in-depth analysis.
13

Step 3: In this step, the review of the things will be done. The review will include the
understanding of both the problems and their solutions. It will analyse if the arrived solution will
work properly or not.
Step 4: After the review, the issues and solutions will be reanalysed to seek that
everything is set in the proper place or not. Also, it will help the team to successfully arrive at the
solutions for the issues occurred.
Step 5: At last, the final conclusions and required recommendations will be made on the
issues and their solutions.
The above steps will ensure proper note taking on the issues and their solutions and their
unresolved issues (Luciano, Bartels and Mathieu, 2018).
Part two
a. Present you achievement of team work and issues.
Feedback is the positive ways which is help to motivate the employees for achieving
work goal of team. There is having a some question in employee mind by this they encourage for
attending meeting of apparel brand. Model of Tuckman help is help to create effective team
building at organisation. By this leader is able to give proper direction to achieve work goal and
ideas of performing task and its role.
In the team work having most of the issues which are faced by leaders, employer and
team members. That can be solved by leader in meeting and group work. Some issues can be
solved by in meeting that are communication and team issues. Issues which are solved in group
work that is work environment and organisation. That help to resolve problems of working
which are faced by employees.
b. Provide positive feedback to team member.
Feedback is very important part of the organisation to motivate employees and team
members. Team is important asset and biggest resources (Van Dun and Wilderom, 2016). This
help to give right tract to employees. Positive feedback enhance employee motivation, encourage
them to achieve goal. For that company uses rewards system. It is not possible to always give
incentives to employee. By this employee feels they are part of apparel brand and it is specially
important for build confidence.
14
understanding of both the problems and their solutions. It will analyse if the arrived solution will
work properly or not.
Step 4: After the review, the issues and solutions will be reanalysed to seek that
everything is set in the proper place or not. Also, it will help the team to successfully arrive at the
solutions for the issues occurred.
Step 5: At last, the final conclusions and required recommendations will be made on the
issues and their solutions.
The above steps will ensure proper note taking on the issues and their solutions and their
unresolved issues (Luciano, Bartels and Mathieu, 2018).
Part two
a. Present you achievement of team work and issues.
Feedback is the positive ways which is help to motivate the employees for achieving
work goal of team. There is having a some question in employee mind by this they encourage for
attending meeting of apparel brand. Model of Tuckman help is help to create effective team
building at organisation. By this leader is able to give proper direction to achieve work goal and
ideas of performing task and its role.
In the team work having most of the issues which are faced by leaders, employer and
team members. That can be solved by leader in meeting and group work. Some issues can be
solved by in meeting that are communication and team issues. Issues which are solved in group
work that is work environment and organisation. That help to resolve problems of working
which are faced by employees.
b. Provide positive feedback to team member.
Feedback is very important part of the organisation to motivate employees and team
members. Team is important asset and biggest resources (Van Dun and Wilderom, 2016). This
help to give right tract to employees. Positive feedback enhance employee motivation, encourage
them to achieve goal. For that company uses rewards system. It is not possible to always give
incentives to employee. By this employee feels they are part of apparel brand and it is specially
important for build confidence.
14

Giving positive feedback help to encourage team spirit and positive work culture. By this
employee improve their work performance, communication skills and team work spirits. For
example: management of apparel brand give positive feedbacks to employee. By this, they are
highly motivated to achieve goal of company. But some time is feedback creates conflicts
between employees. At that time management have to take any decisions for equal performance
feedback.
In this situation, management can apply situational theory of leadership, by this theory
management is able to reduce conflicts between employees. It is most effective leadership theory
that help to handle any situation. According to this theory employer give proper direction of
work, support and encourage them for working. By these employees motivated and do work
effectively (Dekker, Rutte and Berg, 2015). This help to eradicate conflicts between employees
and team members.
c. Ask questions and encourage team members to contribute in meeting.
It is important to attend meeting of organisation. Some questions are keeps in mind by
this force to employees for attending a meeting in apparel brand.
1. Do you consider your current role of job?
2. Do you feel that you get purpose from our mission and vision?
3. What can we do to make you more successful?
d. Explain methods to model effective team behaviour to emulate.
Leaders plays an important role in process of resolving team issues.
Tuckman model
This model explains that the team develops ability, relationships establish. This is helpful
for explaining team development and behaviour. This theory says beginning with proper
direction, give coaching for increase knowledge and give result. That help to make effective and
valuable team by leading them. It includes four stages which are as follows:
15
employee improve their work performance, communication skills and team work spirits. For
example: management of apparel brand give positive feedbacks to employee. By this, they are
highly motivated to achieve goal of company. But some time is feedback creates conflicts
between employees. At that time management have to take any decisions for equal performance
feedback.
In this situation, management can apply situational theory of leadership, by this theory
management is able to reduce conflicts between employees. It is most effective leadership theory
that help to handle any situation. According to this theory employer give proper direction of
work, support and encourage them for working. By these employees motivated and do work
effectively (Dekker, Rutte and Berg, 2015). This help to eradicate conflicts between employees
and team members.
c. Ask questions and encourage team members to contribute in meeting.
It is important to attend meeting of organisation. Some questions are keeps in mind by
this force to employees for attending a meeting in apparel brand.
1. Do you consider your current role of job?
2. Do you feel that you get purpose from our mission and vision?
3. What can we do to make you more successful?
d. Explain methods to model effective team behaviour to emulate.
Leaders plays an important role in process of resolving team issues.
Tuckman model
This model explains that the team develops ability, relationships establish. This is helpful
for explaining team development and behaviour. This theory says beginning with proper
direction, give coaching for increase knowledge and give result. That help to make effective and
valuable team by leading them. It includes four stages which are as follows:
15
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Stage 1. Forming
This depends on leader's guidance and direction. In that leaders of Apparel brand have to
clear roles and responsibilities of team member job roles. For that they can give proper directions
to employees. By these leaders are able to solve any problem related to team work and its
direction. For example: when employer give proper direction to employees for work task, then
employees can do effective work with good result (Santos, Uitdewilligen and Passos, 2015).
Stage 2. Storming
Decisions and ideas not come easily within team. There are needs to be focus on the
goals of team work by avoiding emotional issues (Tuckman forming storming norming
performing model, 2017). For that management of apparel brand have to clear purpose of work
to team members. For example: when leaders clear goal and aim of work, then employees able to
create right ideas for working. By this employee do work effective with good result and leaders
able to solve any problem which is related to work direction and ides.
Stage 3. Norming
Norming at this stage employer clear and solve problem of employees like personality
clashes and spirit of cooperation. This happens when employees understand with competition
and share a conman goal. At this stage team member take their work responsibility and achieve
16
Illustration 1: Tuckman theory
(Source: Tuckman forming storming norming performing
model, 2017)
This depends on leader's guidance and direction. In that leaders of Apparel brand have to
clear roles and responsibilities of team member job roles. For that they can give proper directions
to employees. By these leaders are able to solve any problem related to team work and its
direction. For example: when employer give proper direction to employees for work task, then
employees can do effective work with good result (Santos, Uitdewilligen and Passos, 2015).
Stage 2. Storming
Decisions and ideas not come easily within team. There are needs to be focus on the
goals of team work by avoiding emotional issues (Tuckman forming storming norming
performing model, 2017). For that management of apparel brand have to clear purpose of work
to team members. For example: when leaders clear goal and aim of work, then employees able to
create right ideas for working. By this employee do work effective with good result and leaders
able to solve any problem which is related to work direction and ides.
Stage 3. Norming
Norming at this stage employer clear and solve problem of employees like personality
clashes and spirit of cooperation. This happens when employees understand with competition
and share a conman goal. At this stage team member take their work responsibility and achieve
16
Illustration 1: Tuckman theory
(Source: Tuckman forming storming norming performing
model, 2017)

team goal. Leaders focus on reduce conflicts from team. This help to solve problems of team
members.
Stage 4. Performing
At this stage employee have proper direction, ides and understand the roles which they
are playing in task and employee ready to perform their role in task. At this team share their
vision with leaders of participation. By this team is ready to work together for achieving goal and
also creates positive relationship with employees. Employee feels comfortable with work
environment, then they share any their problems with leader and leader of apparel brand able to
solve any problem and issues of employees and team members (Choi, Kim and Kang, 2017).
By this model leaders are able to solve problem of employees by giving proper direction,
generating ideas, remove conflicts and perform well to achieve work goal of the company.
e. Identify the problem of performance and give solutions.
Problems are varied from the individual to individual and situation to situation. It is
important to identify the problem which are happing in team. Problems are as follows:
Communication issues
It is the very biggest issue of employees when performing their work and task. In that
includes unclear job role, conflicts over and division of responsibility. Leaders have to clear roles
of job task to team members (Parke, Seo and Jin, 2016). Employee is not get right message with
leaders then they unclear. It is the major issues at workplace. It can be solve by job instruction
training method. According to this leader give proper instruction of job role.
Team issues
Team issues is having every team. That can be happened by misunderstanding between
team member. In that leader have provided safe and friendly work environment to team member.
Competition plays an important role in creating team issues. It can be solve by reducing
competition between the team members.
Work environment
Work environment is problem which is face by employees and team members. In that
included poor working condition and healthy and safety issues. In this issue leader of apparel
brand can give proper training of equipment and software uses at work place.
Work organisation
17
members.
Stage 4. Performing
At this stage employee have proper direction, ides and understand the roles which they
are playing in task and employee ready to perform their role in task. At this team share their
vision with leaders of participation. By this team is ready to work together for achieving goal and
also creates positive relationship with employees. Employee feels comfortable with work
environment, then they share any their problems with leader and leader of apparel brand able to
solve any problem and issues of employees and team members (Choi, Kim and Kang, 2017).
By this model leaders are able to solve problem of employees by giving proper direction,
generating ideas, remove conflicts and perform well to achieve work goal of the company.
e. Identify the problem of performance and give solutions.
Problems are varied from the individual to individual and situation to situation. It is
important to identify the problem which are happing in team. Problems are as follows:
Communication issues
It is the very biggest issue of employees when performing their work and task. In that
includes unclear job role, conflicts over and division of responsibility. Leaders have to clear roles
of job task to team members (Parke, Seo and Jin, 2016). Employee is not get right message with
leaders then they unclear. It is the major issues at workplace. It can be solve by job instruction
training method. According to this leader give proper instruction of job role.
Team issues
Team issues is having every team. That can be happened by misunderstanding between
team member. In that leader have provided safe and friendly work environment to team member.
Competition plays an important role in creating team issues. It can be solve by reducing
competition between the team members.
Work environment
Work environment is problem which is face by employees and team members. In that
included poor working condition and healthy and safety issues. In this issue leader of apparel
brand can give proper training of equipment and software uses at work place.
Work organisation
17

Organising work is difficult task in team and also difficult to assign work to team. It is
the problem which is faced by team members and leaders. That includes by supervision issue,
mistakes and workflow issue. This problem can be solve by giving coaching to team members
when team members have proper knowledge of work and task then there is no require a
supervision of employees.
That are the problem which are faced by the leaders and team member when they are
performing task and roles of work. That can be solve by leaders by giving proper training and
coaching. This help to improve work performance of employees (Webster, Hardy and Hardy,
2017).
f. Work through issues which can be solve in meeting.
There are various problems which are faced when employees working. Most of problem
can be solve in meeting and some are depends on situation. Problems like communication issues,
team issue, work environment, work organisation and difficult to make decision. In that having
some problems which can be solve in meeting that are as follows:
Communication issue
Communication is a very biggest problem in perform work task. It can solve in meeting
by giving proper information related to work role. In that employees are listened carefully to
leaders and able to address properly (Chen, Klyver and Zhou, 2018). Communicate effectively
with team and employee. That help to do work effectively with good result of performance. In
meeting leader of Apparel brand address and provide proper brief of work and employee follow
this when they working. This help to reduce conflicts and miscommunication problems. It is also
helped to employees for addressing effectively.
Team issue
Team issues are most common issues which are happing in team. This create when
employees working together then they are unable to consider ideas or approaches for work. In
that meeting it can solve this problem because their leader give proper direction of work and give
proper ideas of working like how to do work that finished fast and when to do. By these
employees get proper ideas of working. It helps to save time and create ideas of work early.
In the meeting both problems can be solved by leader by giving proper direction of work.
Proper direction of work is effective way of doing effective work with good result of
performance (Tasheva and Hillman, 2018).
18
the problem which is faced by team members and leaders. That includes by supervision issue,
mistakes and workflow issue. This problem can be solve by giving coaching to team members
when team members have proper knowledge of work and task then there is no require a
supervision of employees.
That are the problem which are faced by the leaders and team member when they are
performing task and roles of work. That can be solve by leaders by giving proper training and
coaching. This help to improve work performance of employees (Webster, Hardy and Hardy,
2017).
f. Work through issues which can be solve in meeting.
There are various problems which are faced when employees working. Most of problem
can be solve in meeting and some are depends on situation. Problems like communication issues,
team issue, work environment, work organisation and difficult to make decision. In that having
some problems which can be solve in meeting that are as follows:
Communication issue
Communication is a very biggest problem in perform work task. It can solve in meeting
by giving proper information related to work role. In that employees are listened carefully to
leaders and able to address properly (Chen, Klyver and Zhou, 2018). Communicate effectively
with team and employee. That help to do work effectively with good result of performance. In
meeting leader of Apparel brand address and provide proper brief of work and employee follow
this when they working. This help to reduce conflicts and miscommunication problems. It is also
helped to employees for addressing effectively.
Team issue
Team issues are most common issues which are happing in team. This create when
employees working together then they are unable to consider ideas or approaches for work. In
that meeting it can solve this problem because their leader give proper direction of work and give
proper ideas of working like how to do work that finished fast and when to do. By these
employees get proper ideas of working. It helps to save time and create ideas of work early.
In the meeting both problems can be solved by leader by giving proper direction of work.
Proper direction of work is effective way of doing effective work with good result of
performance (Tasheva and Hillman, 2018).
18
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e. Issues are solved in group work.
In the meeting leader is solved some proper which can solve by proper direction but some
problem are that cannot solve in meeting. That are solved at the time of working and leader note
this problem that are as follows:
Work environment
Work environment is the element which cannot solve in meeting. It can be solve at the
time of working with group members. By this problem employee is not feel goods and safe from
work environment. At this time leader of Apparel brand creates positive and friendly work
environment for employees. By this employee and team members are happy with work
environment and do work effectively (Johnson, Mason and Gray, 2017).
Work organisation
Work organisation is also problem which is not solved in meeting. It is solved in group
work. That include supervision of team member. Team member working their supervision is
important for analysis of performance. They are doing right work or not. They are eligible for
work or not. It is solved by giving proper training of work task. By these employees know about
work and do effective work.
These are the problems which are solved at the time of working. That help to resolve all
the problems of employees and improve productivity of firm.
Assessment 3
a. In what ways an open communication process was maintained
Below points explores in what ways open communication was maintained between the
stakeholders (managers, team etc.): Open Meetings: The organisation made use of open meetings and ensured that proper
conversations are taking place. Open meetings allowed the management of the
organisation to create such environment where the communication was smoothly taking
place and there were no discrepancies and miscommunication leaving behind. The idea of
open meeting allowed the people to be more specific about the details of the problems
and their solutions. People shared better views and generated enough attention towards
the problem. Also, it allowed the overall management to ensure proper growth and
development of the team and its stakeholders.
19
In the meeting leader is solved some proper which can solve by proper direction but some
problem are that cannot solve in meeting. That are solved at the time of working and leader note
this problem that are as follows:
Work environment
Work environment is the element which cannot solve in meeting. It can be solve at the
time of working with group members. By this problem employee is not feel goods and safe from
work environment. At this time leader of Apparel brand creates positive and friendly work
environment for employees. By this employee and team members are happy with work
environment and do work effectively (Johnson, Mason and Gray, 2017).
Work organisation
Work organisation is also problem which is not solved in meeting. It is solved in group
work. That include supervision of team member. Team member working their supervision is
important for analysis of performance. They are doing right work or not. They are eligible for
work or not. It is solved by giving proper training of work task. By these employees know about
work and do effective work.
These are the problems which are solved at the time of working. That help to resolve all
the problems of employees and improve productivity of firm.
Assessment 3
a. In what ways an open communication process was maintained
Below points explores in what ways open communication was maintained between the
stakeholders (managers, team etc.): Open Meetings: The organisation made use of open meetings and ensured that proper
conversations are taking place. Open meetings allowed the management of the
organisation to create such environment where the communication was smoothly taking
place and there were no discrepancies and miscommunication leaving behind. The idea of
open meeting allowed the people to be more specific about the details of the problems
and their solutions. People shared better views and generated enough attention towards
the problem. Also, it allowed the overall management to ensure proper growth and
development of the team and its stakeholders.
19

Communicating via training: The organisation made use of effective communication
with the help of the trainings. Good communication with the help of the trainings helped
the organisation in both providing its employees with required information and skill
development opportunities. These trainings ensured that the team members are filling the
skills gaps and none of the employees are facing issues regarding proper growth and
development. It has been seen as an important aspect for the team members to be
communicated properly while being trained. This ensured that the organisation is
properly providing its employees with both better communication and ensuring their
training as well (Beauchamp, McEwan and Waldhauser, 2017). Emails: This is another effective techniques that is used by the organisation to maintain
strong communication. Emails were used in order to converse with one person to another.
This allowed the people of the organisation to maintain smooth communication without
being interrupted and facing difficulties. Emailing ensured good communication between
two people or a number of people, allowing them to share their views and opinions. Also,
the usage of e-mail was cost-effective and helped the organisation to save its expenses on
a large scale (Rego and Simpson, 2018).
Using Presentations: The management made use of presentations in order to successfully
explain its messages and ideas to the team. Also, this is one of the core aspects that the
organisation made use of to maintain strong communication with its stakeholders, team
etc. The usage of presentations made it easy for the people to understand and evaluate the
shared views.
b. In what ways the communication process was maintained and initiated
To ensure proper communication the team was made to understand each and everyone's
point of views, opinions, etc. during the process of open communication. The input allowed the
team to be more favourable towards being more open while speaking, sharing their views etc.
During communicating while training, the input made was to understand the requirements of the
team to make them get the best out of the training sessions. The team requirements allowed
more space in analysing and evaluating their core demands and in what ways these demands can
be fulfilled to achieve required objectives. Emails were properly written down and were being
proofread by the one who is sending it. It allowed smooth sharing of views and opinions easily
between the stakeholders. At last, the presentations were made in order to share the required
20
with the help of the trainings. Good communication with the help of the trainings helped
the organisation in both providing its employees with required information and skill
development opportunities. These trainings ensured that the team members are filling the
skills gaps and none of the employees are facing issues regarding proper growth and
development. It has been seen as an important aspect for the team members to be
communicated properly while being trained. This ensured that the organisation is
properly providing its employees with both better communication and ensuring their
training as well (Beauchamp, McEwan and Waldhauser, 2017). Emails: This is another effective techniques that is used by the organisation to maintain
strong communication. Emails were used in order to converse with one person to another.
This allowed the people of the organisation to maintain smooth communication without
being interrupted and facing difficulties. Emailing ensured good communication between
two people or a number of people, allowing them to share their views and opinions. Also,
the usage of e-mail was cost-effective and helped the organisation to save its expenses on
a large scale (Rego and Simpson, 2018).
Using Presentations: The management made use of presentations in order to successfully
explain its messages and ideas to the team. Also, this is one of the core aspects that the
organisation made use of to maintain strong communication with its stakeholders, team
etc. The usage of presentations made it easy for the people to understand and evaluate the
shared views.
b. In what ways the communication process was maintained and initiated
To ensure proper communication the team was made to understand each and everyone's
point of views, opinions, etc. during the process of open communication. The input allowed the
team to be more favourable towards being more open while speaking, sharing their views etc.
During communicating while training, the input made was to understand the requirements of the
team to make them get the best out of the training sessions. The team requirements allowed
more space in analysing and evaluating their core demands and in what ways these demands can
be fulfilled to achieve required objectives. Emails were properly written down and were being
proofread by the one who is sending it. It allowed smooth sharing of views and opinions easily
between the stakeholders. At last, the presentations were made in order to share the required
20

views as per the understandings of the stakeholders. It made it easy for both of the management
and stakeholders side to maintain effective communication (Van Thielen, Decramer, and
Audenaert, 2018). Below mentioned are the strategies used in order to successfully initiate and
maintain the communication process: Encouraging Feedback: Regular feedbacks were being encouraged so that the
management becomes able to understand the requirements of the team and where they are
lacking in providing effective communication. Being Articulative: Proper articulation was ensured, so that there is no more situations
left where the organisation is facing troubles in applying the communication techniques
properly.
Being Attentive: The management was attentive towards evaluating and analysing the
importance of communication and in what ways its is happening within the organisation.
This made the successful implementation of communication process and made things
easy (Guchait, Lei, and Tews, 2016).
c. Evaluation and Rationale
1. Group behaviour: In order to understand the group behaviour to build a team
cohesion important strategies were chosen. These strategies were chosen as per
the understandings of the team and its workings. Group behaviour was carefully
analysed by methods such as team cooperation, time management, achievement of
tasks etc. These behaviours were analysed and were later put into work by the
management to ensure there are no pitfalls and drawbacks.
2. Goal achievement: In order to ensure proper achievement of the goals and
objectives the team members were delegated with the tasks as per their set of
skills and knowledge. This ensured that there are none of the discrepancies left
where team members are suffering from work stress and are not able to achieve
desired goals and objectives. Also, they were provided with proper mentoring,
coaching and training after understanding at what places they are lacking
improvements.
3. Resolutions: The resolutions were made after analysing the issues and their
occurrences. To make proper resolutions, the team was provided with meetings,
one to one communication, sharing their views etc. This made the team to
21
and stakeholders side to maintain effective communication (Van Thielen, Decramer, and
Audenaert, 2018). Below mentioned are the strategies used in order to successfully initiate and
maintain the communication process: Encouraging Feedback: Regular feedbacks were being encouraged so that the
management becomes able to understand the requirements of the team and where they are
lacking in providing effective communication. Being Articulative: Proper articulation was ensured, so that there is no more situations
left where the organisation is facing troubles in applying the communication techniques
properly.
Being Attentive: The management was attentive towards evaluating and analysing the
importance of communication and in what ways its is happening within the organisation.
This made the successful implementation of communication process and made things
easy (Guchait, Lei, and Tews, 2016).
c. Evaluation and Rationale
1. Group behaviour: In order to understand the group behaviour to build a team
cohesion important strategies were chosen. These strategies were chosen as per
the understandings of the team and its workings. Group behaviour was carefully
analysed by methods such as team cooperation, time management, achievement of
tasks etc. These behaviours were analysed and were later put into work by the
management to ensure there are no pitfalls and drawbacks.
2. Goal achievement: In order to ensure proper achievement of the goals and
objectives the team members were delegated with the tasks as per their set of
skills and knowledge. This ensured that there are none of the discrepancies left
where team members are suffering from work stress and are not able to achieve
desired goals and objectives. Also, they were provided with proper mentoring,
coaching and training after understanding at what places they are lacking
improvements.
3. Resolutions: The resolutions were made after analysing the issues and their
occurrences. To make proper resolutions, the team was provided with meetings,
one to one communication, sharing their views etc. This made the team to
21
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understand the importance of each and everyone's views and issues etc. Later the
required solutions were made and things were clearly set on course to be solved
effectively (Gorman, D’Mello and Burke, 2018).
The above points explain in what ways the evaluation of team performance was done by
the management and the rationale behind it as well.
d. Corrective actions taken in order to ensure team goals are being achieved
In order to ensure that team goals are being achieved properly a considerable amount of
actions were taken. The team was made to properly plan and execute their tasks on a daily basis.
This made them achieve proper scheduling and allowed them to be more attentive towards their
achievements. Also, this helped the team to prioritise their tasks and ensure that the important
tasks are being done first.
In the later stages the team was made to communicate effectively. In order to ensure
proper communication, people were made to speak to the each other and the teams leaders. This
ensured that the team members are having strong communication going on and there is a strong
unity between the entire team. Activities such as stage speaking and group discussions were held
in order to achieve and maintain strong communication between the team.
To ensure that the team makes proper decisions, the members of the team were taught
with good decision-making skills. These trainings were provided by the organisations managers
and leaders to ensure that each and every member of the group is having strong decision making
skills. Good decision making allowed the team to make decisions in order to achieve desired
tasks and goals. Also, it helped them to understand and evaluate the environment in which they
are working into and most importantly provided them with enough freedom to ask questions.
Better decision making allowed the team and its members to achieve better cooperation and work
towards their goals properly.
These actions ensured that the team is properly set and engaged in achieving its desired
goals and objectives (Tu, 2018).
CONCLUSION
From the above study it had been concluded that the lead and management has important
for maintaining disciple in organisation. Report had been cover by value proposition of quality
raw material and also company target to market according to age and classes. That helped for
22
required solutions were made and things were clearly set on course to be solved
effectively (Gorman, D’Mello and Burke, 2018).
The above points explain in what ways the evaluation of team performance was done by
the management and the rationale behind it as well.
d. Corrective actions taken in order to ensure team goals are being achieved
In order to ensure that team goals are being achieved properly a considerable amount of
actions were taken. The team was made to properly plan and execute their tasks on a daily basis.
This made them achieve proper scheduling and allowed them to be more attentive towards their
achievements. Also, this helped the team to prioritise their tasks and ensure that the important
tasks are being done first.
In the later stages the team was made to communicate effectively. In order to ensure
proper communication, people were made to speak to the each other and the teams leaders. This
ensured that the team members are having strong communication going on and there is a strong
unity between the entire team. Activities such as stage speaking and group discussions were held
in order to achieve and maintain strong communication between the team.
To ensure that the team makes proper decisions, the members of the team were taught
with good decision-making skills. These trainings were provided by the organisations managers
and leaders to ensure that each and every member of the group is having strong decision making
skills. Good decision making allowed the team to make decisions in order to achieve desired
tasks and goals. Also, it helped them to understand and evaluate the environment in which they
are working into and most importantly provided them with enough freedom to ask questions.
Better decision making allowed the team and its members to achieve better cooperation and work
towards their goals properly.
These actions ensured that the team is properly set and engaged in achieving its desired
goals and objectives (Tu, 2018).
CONCLUSION
From the above study it had been concluded that the lead and management has important
for maintaining disciple in organisation. Report had been cover by value proposition of quality
raw material and also company target to market according to age and classes. That helped for
22

providing better services to customers. Information has necessary for set up new venture. By this
company able to lunching new venture at market. Networking has important part of every
organisation and that helped to set up new E-commerce venture. Meeting has the specific agenda
for organising and solving problems. Report has mentioned by process and steps communication.
In that also discussed on the present achievement of team work and issues which have to solve
by organisation. Question helped to encourage the employee for attending meetings. Model
played important role to build effective team and identification of problem has important to solve
every problems which happened in team. Some solved in meeting and some in group work.
Whole report presented manage and lead team effectively and it has important for achieving goal
of team work.
23
company able to lunching new venture at market. Networking has important part of every
organisation and that helped to set up new E-commerce venture. Meeting has the specific agenda
for organising and solving problems. Report has mentioned by process and steps communication.
In that also discussed on the present achievement of team work and issues which have to solve
by organisation. Question helped to encourage the employee for attending meetings. Model
played important role to build effective team and identification of problem has important to solve
every problems which happened in team. Some solved in meeting and some in group work.
Whole report presented manage and lead team effectively and it has important for achieving goal
of team work.
23

REFERENCES
Books and Journals
Alsharo, M., Gregg, D. and Ramirez, R., 2017. Virtual team effectiveness: The role of
knowledge sharing and trust. Information & Management. 54(4). pp.479-490.
Beauchamp, M. R., McEwan, D. and Waldhauser, K. J., 2017. Team building: Conceptual,
methodological, and applied considerations. Current opinion in psychology. 16. pp.114-
117.
Chen, Y., Klyver, K. and Zhou, X., 2018, July. Entrepreneurial collective efficacy, social support
and entrepreneurial team effectiveness. In Academy of Management Proceedings (Vol.
2018, No. 1, p. 12739). Briarcliff Manor, NY 10510: Academy of Management.
Choi, S. B., Kim, K. and Kang, S. W., 2017. Effects of transformational and shared leadership
styles on employees' perception of team effectiveness. Social Behavior and Personality:
an international journal. 45(3). pp.377-386.
Cox, P. L. and Bobrowski, P. E., 2016. The team charter assignment: Improving the effectiveness
of classroom teams. Journal of Behavioral and Applied Management. 1(2). p.789.
Dekker, D. M., Rutte, C. G. and Berg, P. V. D., 2015. Isolated team members, perceived
proximity and global virtual team effectiveness. In Academy of Management
Proceedings (Vol. 2015, No. 1, p. 12394). Briarcliff Manor, NY 10510: Academy of
Management.
Gorman, J. C., D’Mello, S. K. and Burke, C. S., 2018. CHARACTERISTICS CHAPTER 15–
AND MECHANISMS OF TEAM EFFECTIVENESS IN DYNAMIC
ENVIRONMENTS. Design Recommendations for Intelligent Tutoring Systems: Volume
6-Team Tutoring. 6. p.161.
Guchait, P., Lei, P. and Tews, M. J., 2016. Making teamwork work: Team knowledge for team
effectiveness. The Journal of psychology. 150(3). pp.300-317.
H. Van Dun, D. and Wilderom, C. P., 2016. Lean-team effectiveness through leader values and
members’ informing. International journal of operations & production management.
36(11). pp.1530-1550.
Hu, J. and Liden, R. C., 2015. Making a difference in the teamwork: Linking team prosocial
motivation to team processes and effectiveness. Academy of Management Journal.
58(4). pp.1102-1127.
24
Books and Journals
Alsharo, M., Gregg, D. and Ramirez, R., 2017. Virtual team effectiveness: The role of
knowledge sharing and trust. Information & Management. 54(4). pp.479-490.
Beauchamp, M. R., McEwan, D. and Waldhauser, K. J., 2017. Team building: Conceptual,
methodological, and applied considerations. Current opinion in psychology. 16. pp.114-
117.
Chen, Y., Klyver, K. and Zhou, X., 2018, July. Entrepreneurial collective efficacy, social support
and entrepreneurial team effectiveness. In Academy of Management Proceedings (Vol.
2018, No. 1, p. 12739). Briarcliff Manor, NY 10510: Academy of Management.
Choi, S. B., Kim, K. and Kang, S. W., 2017. Effects of transformational and shared leadership
styles on employees' perception of team effectiveness. Social Behavior and Personality:
an international journal. 45(3). pp.377-386.
Cox, P. L. and Bobrowski, P. E., 2016. The team charter assignment: Improving the effectiveness
of classroom teams. Journal of Behavioral and Applied Management. 1(2). p.789.
Dekker, D. M., Rutte, C. G. and Berg, P. V. D., 2015. Isolated team members, perceived
proximity and global virtual team effectiveness. In Academy of Management
Proceedings (Vol. 2015, No. 1, p. 12394). Briarcliff Manor, NY 10510: Academy of
Management.
Gorman, J. C., D’Mello, S. K. and Burke, C. S., 2018. CHARACTERISTICS CHAPTER 15–
AND MECHANISMS OF TEAM EFFECTIVENESS IN DYNAMIC
ENVIRONMENTS. Design Recommendations for Intelligent Tutoring Systems: Volume
6-Team Tutoring. 6. p.161.
Guchait, P., Lei, P. and Tews, M. J., 2016. Making teamwork work: Team knowledge for team
effectiveness. The Journal of psychology. 150(3). pp.300-317.
H. Van Dun, D. and Wilderom, C. P., 2016. Lean-team effectiveness through leader values and
members’ informing. International journal of operations & production management.
36(11). pp.1530-1550.
Hu, J. and Liden, R. C., 2015. Making a difference in the teamwork: Linking team prosocial
motivation to team processes and effectiveness. Academy of Management Journal.
58(4). pp.1102-1127.
24
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Johnson, S., Mason, O. and Gray, R., 2017. Randomised controlled trial of the clinical and cost-
effectiveness of a peer-delivered self-management intervention to prevent relapse in
crisis resolution team users: study protocol. BMJ open. 7(10). p.e015665.
Luciano, M. M., Bartels, A. L. and Mathieu, J. E., 2018. Shared team experiences and team
effectiveness: Unpacking the contingent effects of entrained rhythms and task
characteristics. Academy of Management Journal. 61(4). pp.1403-1430.
McEwan, D., Ruissen, G. R. and Beauchamp, M. R., 2017. The effectiveness of teamwork
training on teamwork behaviors and team performance: a systematic review and meta-
analysis of controlled interventions. PloS one. 12(1). p.e0169604.
Noe, R. A., Hollenbeck, J. R. and Wright, P. M., 2017. Human resource management: Gaining a
competitive advantage. New York, NY: McGraw-Hill Education.
Parke, M. R., Seo, M. G. and Jin, S., 2016. Pouring Your Heart Out in Teams: Emotion
Leadership, Authentic Affect Climate, Team Effectiveness. In Academy of Management
Proceedings (Vol. 2016, No. 1, p. 17236). Briarcliff Manor, NY 10510: Academy of
Management.
Rego, A. and Simpson, A. V., 2018. The perceived impact of leaders’ humility on team
effectiveness: an empirical study. Journal of Business Ethics. 148(1). pp.205-218.
Santos, C. M., Uitdewilligen, S. and Passos, A. M., 2015. Why is your team more creative than
mine? The influence of shared mental models on intra‐group conflict, team creativity
and effectiveness. Creativity and Innovation Management. 24(4). pp.645-658.
Schippers, M. C., West, M. A. and Dawson, J.F., 2015. Team reflexivity and innovation: The
moderating role of team context. Journal of Management. 41(3). pp.769-788.
Stokes, J., Kristensen, S. and Bower, P., 2016. Effectiveness of multidisciplinary team case
management: Direct and spill-over effects. International Journal of Integrated Care.
16(6).
Tasheva, S. N. and Hillman, A., 2018. Integrating diversity at different levels: multi-level human
capital, social capital, and demographic diversity and their implications for team
effectiveness. Academy of Management Review. (ja).
Tu, W. H., 2018. The influence of organizational environment on mobile game development
team effectiveness–A single case study.
25
effectiveness of a peer-delivered self-management intervention to prevent relapse in
crisis resolution team users: study protocol. BMJ open. 7(10). p.e015665.
Luciano, M. M., Bartels, A. L. and Mathieu, J. E., 2018. Shared team experiences and team
effectiveness: Unpacking the contingent effects of entrained rhythms and task
characteristics. Academy of Management Journal. 61(4). pp.1403-1430.
McEwan, D., Ruissen, G. R. and Beauchamp, M. R., 2017. The effectiveness of teamwork
training on teamwork behaviors and team performance: a systematic review and meta-
analysis of controlled interventions. PloS one. 12(1). p.e0169604.
Noe, R. A., Hollenbeck, J. R. and Wright, P. M., 2017. Human resource management: Gaining a
competitive advantage. New York, NY: McGraw-Hill Education.
Parke, M. R., Seo, M. G. and Jin, S., 2016. Pouring Your Heart Out in Teams: Emotion
Leadership, Authentic Affect Climate, Team Effectiveness. In Academy of Management
Proceedings (Vol. 2016, No. 1, p. 17236). Briarcliff Manor, NY 10510: Academy of
Management.
Rego, A. and Simpson, A. V., 2018. The perceived impact of leaders’ humility on team
effectiveness: an empirical study. Journal of Business Ethics. 148(1). pp.205-218.
Santos, C. M., Uitdewilligen, S. and Passos, A. M., 2015. Why is your team more creative than
mine? The influence of shared mental models on intra‐group conflict, team creativity
and effectiveness. Creativity and Innovation Management. 24(4). pp.645-658.
Schippers, M. C., West, M. A. and Dawson, J.F., 2015. Team reflexivity and innovation: The
moderating role of team context. Journal of Management. 41(3). pp.769-788.
Stokes, J., Kristensen, S. and Bower, P., 2016. Effectiveness of multidisciplinary team case
management: Direct and spill-over effects. International Journal of Integrated Care.
16(6).
Tasheva, S. N. and Hillman, A., 2018. Integrating diversity at different levels: multi-level human
capital, social capital, and demographic diversity and their implications for team
effectiveness. Academy of Management Review. (ja).
Tu, W. H., 2018. The influence of organizational environment on mobile game development
team effectiveness–A single case study.
25
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