Analysis of Change Management and Leadership at Apple Inc. Report

This report provides a comprehensive analysis of change management and strategic leadership within Apple Inc. It begins by examining the impact of classical and contemporary management and leadership styles, highlighting Steve Jobs' influence. The report then identifies both internal (human resources, organizational culture, and product lifecycle) and external (economic, political, legislation, and customers) triggers of change that affect Apple Inc. A detailed analysis of stakeholders is conducted to identify risks and relevant strategies for managing them. The contribution of human resource management (HRM) practices to the success of Apple's performance management is evaluated. The report also assesses the impact of Apple Inc.'s management and leadership style on planned change management, exploring various strategies such as directive, expert, negotiated, educative, and participative approaches. The report concludes with a summary of key findings and recommendations for effective change management and strategic leadership within the company.

CHANGE MANAGEMENT AND STRATEGIC LEADERSHIP

Table of Contents
INTRODUCTION...........................................................................................................................4
Task 2...............................................................................................................................................4
1.The impact of classical, contemporary management and leadership style within Apple Inc.. 4
2 Internal and external triggers of change that may impact on Apple Inc.............................7
3.Analysis of the stakeholders to identify the risk of the plan and relevant strategic to manage
them......................................................................................................................................12
4.Evaluate the contribution of human resource management practice on the success of your
organisation’s performance management process. Within your response you should appraise.
..............................................................................................................................................15
5. Impact of Apple Inc. Management and leadership style on planned change management.17
CONCLUSION..............................................................................................................................22
REFERENCES..............................................................................................................................23

Illustration Index
Illustration 1: Internal and External Triggers...................................................................................8
Illustration 2: Product Life Cycle....................................................................................................9
Illustration 3: Power Matrix...........................................................................................................14
Illustration 4: Change Management Process..................................................................................19
Illustration 5: Apple Inc. Various Department`.............................................................................21

INTRODUCTION
Change management and strategic leadership will play a vital role in an organisation
which will help to make an important decision for better development and growth of the firm.
The various forces that firm face due to specific change in terms of leadership and management.
The change management is an techniques to deal with the transformation of an firm with
objectives., procedure or technologies. The main aim of change management for the implement
strategic for consequence change, controlling change and support employees to alter for change.
Strategic leadership will help to influence others to voluntarily make decision that enhances the
prospects for the organisation a long term success while maintaining the position of finance. The
report will highlited about the Apple Inc. change management and strategic leadership. It is a
multinational firm which believes in innovation and bring new technology in their products.
Steve Jobs is the founder of Apple Inc. and under his effective leadership, company introduced
many products which brought the higher growth and development. Apple havetotal 499 retail
store across the world and more than 123000 employees are working in the company. The report
will also suggest about the impact of classical and contemporary management and leadership
style on change management and strategic within Apple Inc. Evaluation of internal and external
triggersof change that may impact on the cited firm. The strategy involve in a various function
areas which reflects the interest of Apple Inc. stakeholders and their analysis to find the risk of
the plan and related strategic to manage them. The contribution of Human Resource
Management (HRM) practices in success of the cited firm performance management process. In
such interlink between HRM polices and utilisation of knowledge management strategic and it
impact on performance as well the outsourcing, integrated chain on human resource management
and its performance. Apple Inc. management and leadership style on the basis of plan for change
management.
Task 2
1.The impact of classical, contemporary management and leadership style within Apple Inc.
In the Apple Inc the Steve Jobs strategic with the effective management
Classical Leadership style: This is an autocratic style of leadership in which the leader
will take the initiative and responsibility of work. The year 1960 to 1980 is the era of classical
leadership style. In the year 1976, Steve Jobs became the leader of Apple Inc. as the leader is
motivate himself and have vision for the future plan. This types of leader will take less advices

from the lower level employees but they influence them with the great motivational speeches and
give various advantage for the better work. As per his own plan leader will direct to the
subordinate to achieve the objective of the firm.
Impact of classical management and leadership theory: This management theory will help to
bring various positive and negative impact on the organisations.
 Hierarchy structure: This can be the positive impact of the classical management and
leadership style in which the structure of the organisations with the various level includes
in the firms Hierarchy. The top management is the first level in Apple which is comes
under the Board of director or the CEO as the Apple in Tim Cook which is responsible
for setting long term objectives of the firm. The next level is the Middle management
which includes supervisors and managers of different divisions such as Human Resource,
Marketing, Finance and Operation (Kinicki, Williams, Scott-Ladd and Perry, 2014). The
lower level management in the firm will be responsible for the daily operations. Hence
the level of leadership and management has clearer define their roles and responsibility to
perform in the firm.
 Division of Labour: This can be the impact in which the division of labour on the basis
of the skills and potential to accomplish the task in the organisation. As the Apple wanted
the innovation from their employees. But employees will be divide as per their expertise
and perform roles and responsibility in the particular. So due to such practices employees
are not able to perform better and their productivity will be increase and efficiency can be
not expected to perform various task at the same time.
 Monterey incentives: As per the classical management theory employees shall be
motivated by the monetary rewards.
 Autocratic Leadership: This can be the most important part of the classical theory of
management which will involves the effective roles of the leader in the firm.
Contemporary Leadership style: This types of leadership required in the current period
of time. As the Apple Inc. values for their employees development and goals. But leader will
management day to day operation and motivate to the employees for the effective outcomes of
the firm.
Impact of contemporary leadership style: In such leadership style various impact can
be found. Rules and regulation are not much considered under the leadership and big impact on

the employees and firm due to transformational leadership style role will be performed. The
other focus on of the leadership is to take all the employees suggestion and help to achieve
objectives of the firm as well employees. In such process the growth and development will be
made due to better value and ethics will not be avoided and outcomes are also better in the
organisations.
Strategies on change management: The various strategic of the change management is to bring
the effective techniques and system in the firm. The strategies are describe such as follows:
 Directive: This strategies will suggest to the manager for right to manage change and
utilisation of responsibility for make change by taking the advice from the employees.
This types of techniques will help to share the important information and innovation
which can be laps from the worker during their formulation of directive strategies in the
organisations.
 Expert: This techniques will bring better change management which help to solve the
issues of the organisation from the experts. The leader or the manger of the specific
project will be the main role in this strategies of change management.
 Negotiated: This type of strategies of change management will help to the manager or
the top authority for the bargaining to bring the effective change(Ginter, Duncan. and
Swayne, 2018). The various source of knowledge will be used while the implementing
such strategies such as Persuasion, training and development and internal experts.
 Educative: This types of techniques will be used to change the ethic and values of the
employees in the organisations.
 Participative: This strategy will bring the more pressure on the people who had
participation and affected with the expectancy changes. In such strategies senior manager
it will be beneficial for the firm. The outside expert will participate but they are not able
to take any decision for various changes made.
2 Internal and external triggers of change that may impact on Apple Inc.
Internal Triggers: The important factor of the Apple Inc can be find in the effective
manner which can be included inside the firm and contributed in various development. This can
be the strengthen, weakness, opportunity and threat of the organisations. Such trigger can be
describe such as follows:

Human resource: This can be the most important division in the Apple who is responsible for the
recruitment, selection, training and development of new as well old employees. They required
the manpower which gives them new ideas and help in the development of the firm(Pamfilie,
Petcu and Draghici, 2012). The various polices are made for the firm which are important in the
organisation to create culture. Human resource management is responsible build the relation with
the each and every employees of the firm. The various strategies can be made under the
supervision of human resource management.
Organisational culture: This can be the most important aspect for the Apple Inc. is the secret
organisation culture but the working culture is transparent which will help to see each and every
employees is working something.

Product life cycle of the Apple: This can be the another internal trigger for the organisation as
the product life cycle will be important aspect of the firm.
 Introduction stage: The products of the MP3 players in the industry is not introduce by
Apple with the south Korean organisations. As per the plc theory the iPod launch was
initially a basic model, available only in the 5 GB or 10 GB with high price. The
awareness of the objectives and to build the goodwill with the effective brand
promotional techniques used to determine the products usage and by spreading the
advantages of the music.
 Growth stage: The launch of the I Tune Music stores in the year 2003 and hardware
advancement in terms of creating of second and third generation I Pods, Apple was
facing high competition that targeted.
Illustration 1: Internal and External Triggers.
Source:www.leoisaac.com

 Maturity stages: This can be the the another stage from the Plc in which global sales
peaking at 54.8m units. To increase the sales of the organisation and compete in mature
markets. Cost leadership, Differentiation and focus required from the company.
 Decline stage: it is the stage of decreasing sales and revenue which is important to
consideration for the various changes in the organisation. As per the Tim cook business
Illustration 2: Product Life Cycle
Source: themarketingagenda.com

of iPod is in the decline stage. The new generation of the I pod touch and nano have been
introduced by the company.
External Triggers: The various cause to the business in the firm development and growth with
the external factors which can be describe such as follows:
 Economic: it is the external triggers of the organisation in term of rapid economic
growth of the developing nation as stable economic of developed nation will be
opportunity for the Apple Inc.
 Political: This can be the major triggers for the Apple inc in which the changes made by
the government will be affected to the business in terms of the improving free trade
polices and stable politics in developed nation both things have opportunity for the cited
firm. If the organisation is not considered the government regulation it will brings the
negative impact.
 Legislation: it is the another external triggers for the Apple in which enhancing privacy
rules and regulation is the opportunity as well threat for the firm but the increasing
telecommunication regulation is the major threat for the firm.
The major terms of the organisation which is important for them is theirs stakeholder.
 Customer's: for the Apple Inc it is the most important aspect for them as the company is
valuing to their customer in which each and every goods and service is according to the
require and various benefits will be determine(Kinicki, Williams, Scott-Ladd, and Perry,
2014). All the buyers of the apple is effectively demand for the best and quality products
which can be the most important aspect in terms of increasing sales and revenue. They
use the effective price strategy which will be valuable for the customer. The corporate
social responsibilities will help to put an efforts to satisfy the interest of consumer as the
biggest stakeholder of the business.
 Apples employees: This can be the another stakeholder of the Apple which will work for
the firm and bring the new ideas and innovation. The main objective of employees in the
organisation is to make effective development and growth by achieving the firms goals.
The various fringe benefits will be provided to the employees to increase the firm
productivity and their performance.

 Investors: For the Apple Inc the major stakeholder are the investors which plays an
important roles in the corporate social responsibility in the organisations. They are
interested in increasing the firms profits.
 Employees of suppliers and Distributors: The various stakeholder are not in the direct
touch of the organisation but they have contribution in the organisation development.
These are the indirect stakeholder such as suppliers and distributors. The main aim of
these stakeholder is to firm determine in terms of job security and benefits from the firm.
The model of change management such as ADKAR will help to understand various factor for the
effective performance measure such as:
 Awareness of the need change: In this stage Apple will be aware for the requirement for
various changes made in the organisation. The most important thing in the firm is
management of communication which is necessary to improve to avoid the conflicts in
between the top to bottom level management. Another factor is the customer input which
required to change in terms of maximisation of satisfaction with the quality products and
better services. Also the change of the various market for the better growth and
development of the business.
 Desire participated and support the change: This can be the important to measure
which is to desired participated and support the changes such as Fear of a employment
from the organisation
 Knowledge on how to changes: This can be the another measurement tool for the
measuring the firm success in which the training and development required to the
employees for the better performance will give knowledge for the changes.
 Ability to implement required skills and behaviour: From these stage the training
required can be identify which is important to increase the ability to implement for the
increasing skills and better behaviour in the firms. This can be done with the help of
mentoring, coaching to the employees as well stakeholders of the organisations.
 Reinforcement to sustain the change: This can be the last stage of the change in which
the major changes can be made with the help of reinforcement to sustain the changes. The
various incentive and rewards, better compensation and recognition given to the
stakeholders as well employees of the firm for the better performance which be made for
firm success.

3.Analysis of the stakeholders to identify the risk of the plan and relevant strategic to manage
them.
The various stakeholders to identification the risk of the plan which can be the major
factors for the Apple such as follows:
 Commissioners: This can be the important for the stakeholder analysis in term of
identification the risk of the plan formulated by the organisations. The planning
commissioner of the firm will be the major risk for the plan of the organisation because it
can be external stakeholder of the business which can reveal the Apple secret techniques
used for the planing to achieve the goals and objective of the firm. The various rules and
regulation will be form by the higher commissioner for the basic plan for the firm which
is important to take for the successful implementation of the organisations(Rothaermel,
2015). So for than firm required to build the trust among their planning commissioner.
 Customers: These can be the important stakeholder of the firm in which the customer are
the main element by maximizing the risk of the plan in which the company had plan to
control the how children use its smartphones, responding to the reviews from their
shareholders for the ability and mental health which can be cause to the company I
phone. They create effective products for the kids which can be motivate them. The
customer required to give better feedback to the company for the various changes made
in the improvement. For the Apple customer are in the first priorities which can be the
important aspect for the organisation growth and development as per the plan. If these are
not attracted towards the firm.
 Collaboration: This can be the another important aspect for the Apple in which they had
collected with the various stakeholder of the firm in which corporate social responsibility
can be done for the stakeholder interest and plan for the identification of various risks
involve due to more attraction of the customer and other organisation with the
collaboration.
 Channels: The various mode of channel in which the apple can be the plan for the find
various risk in which the stakeholder are main part of the organisations. The main part for
the is the communication can be done with the stakeholder such as Meeting and other
mode of channel which will help to reduce the risk(Lewis, Andriopoulos and Smith,
2014.).