Employee Training and Development Report for APPLE INC. Analysis
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This report provides an in-depth analysis of APPLE INC.'s employee training and development programs. It explores the various technical and technological training tools utilized by the company, emphasizing the importance of hands-on activities and continuous workshops. The report details the strategies employed by APPLE INC. to enhance employee skills and knowledge, including the use of the Apple Certified Trainer (ACT) program and Supplier Employee Education and Development (SEED) programs. Furthermore, the report examines the rewards and recognition systems used by APPLE INC. to motivate employees, such as extrinsic motivational factors like free product discounts and intrinsic rewards. It highlights how these incentives, along with a focus on team cohesion and employee empowerment, contribute to the company's overall success and the development of a strong corporate culture. The report concludes by emphasizing the vital role of training in enhancing employee performance and the importance of well-trained and motivated employees for achieving business goals.

Running Head: Employee Training and Development
EMPLOYEE TRAINING AND DEVELOPMENT
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EMPLOYEE TRAINING AND DEVELOPMENT
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1
Employee Training and Development
Abstract
This paper throws the light on the training and development provided to an employee in APPLE
INC., the rewards and recognition to encourage the sale leading to the success of the business.
Training plays a vital role in enhancing the success of a business. Proper training helps business
to attract and retain the right people at the right place to improve the business and to improve its
growth. APPLE INC. uses various training modules and workshops for the development of an
employee. Once the employees are appropriately trained, then Workforce is pushed to handle
challenging task to improve much more. The responsibilities are provided to the employee so
that they ensure themselves as a part of an organization and ensure to contribute maximum
output to stay in the same page and give their best results the growth and success of an
organization.
Employee Training and Development
Abstract
This paper throws the light on the training and development provided to an employee in APPLE
INC., the rewards and recognition to encourage the sale leading to the success of the business.
Training plays a vital role in enhancing the success of a business. Proper training helps business
to attract and retain the right people at the right place to improve the business and to improve its
growth. APPLE INC. uses various training modules and workshops for the development of an
employee. Once the employees are appropriately trained, then Workforce is pushed to handle
challenging task to improve much more. The responsibilities are provided to the employee so
that they ensure themselves as a part of an organization and ensure to contribute maximum
output to stay in the same page and give their best results the growth and success of an
organization.

2
Employee Training and Development
Introduction
Technologies have become more critical in every aspect of work. Activities involved in
training and development are designed to convey specific abilities, skills and knowledge to an
employee. In recent time the organization is influenced by dynamic technological changes.
Many organization uses varied technologies to provide training to the employee. With improved
technologies, it is easy for an employee to get training where ever and whenever required.
Modern technological innovations give HR Manager an opportunity to modernized employee's
training and development process without compromising the efficiency of productivity and
result. This paper aims to highlight the technical training provided by APPLE INC., rewards and
recognitions to encourage employees which leads to the success of the business.
Discussion
Apple has well-planned training programs for its employee, as they are the critical
element of the organization. Apple aims to boost the high level of creativity and innovations
within the training module. The company provide hands-on training activities to all level of
employees and enforce intense training and certification program through Apple Certified
Trainer (ACT). Apple Inc. provides continuous workshop that enhances to inspire apple
employees and empower them with critical thinking skills (Van et al. 2016). The workshop
training held throughout the employment period, which mainly focuses on recognizing and
building in-depth knowledge from an experts range. Inside the giant tech, it enables forward
critical thinking training to its employee. A strong employee training and development is suitable
for increasing employee loyalty and decreasing labour turnover. For APPLE INC. enthusiasm
Employee Training and Development
Introduction
Technologies have become more critical in every aspect of work. Activities involved in
training and development are designed to convey specific abilities, skills and knowledge to an
employee. In recent time the organization is influenced by dynamic technological changes.
Many organization uses varied technologies to provide training to the employee. With improved
technologies, it is easy for an employee to get training where ever and whenever required.
Modern technological innovations give HR Manager an opportunity to modernized employee's
training and development process without compromising the efficiency of productivity and
result. This paper aims to highlight the technical training provided by APPLE INC., rewards and
recognitions to encourage employees which leads to the success of the business.
Discussion
Apple has well-planned training programs for its employee, as they are the critical
element of the organization. Apple aims to boost the high level of creativity and innovations
within the training module. The company provide hands-on training activities to all level of
employees and enforce intense training and certification program through Apple Certified
Trainer (ACT). Apple Inc. provides continuous workshop that enhances to inspire apple
employees and empower them with critical thinking skills (Van et al. 2016). The workshop
training held throughout the employment period, which mainly focuses on recognizing and
building in-depth knowledge from an experts range. Inside the giant tech, it enables forward
critical thinking training to its employee. A strong employee training and development is suitable
for increasing employee loyalty and decreasing labour turnover. For APPLE INC. enthusiasm
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Employee Training and Development
and moral contributes a considerable part in the apple culture. Apple enlarges the professional
training and development opportunity for its employee through organizing program of Supplier
Employee Education and Development (SEED). Apple believes in shaping employees attitude by
organizational structure and the culture within they operate. And follow the strategy to enhance
the self-reliance of an employee (Gallo, 2020). After finding and correcting the problem, Apple
enhances in designing training program which is used to educate employees and suppliers about
their rights as an employee, local laws, Apple suppliers Code of Conduct and occupational health
and safety. Apple believes that when an employee is working in APPLE INC. They know their
rights and responsibilities, just need to brush up. Apple programs are designed to focus on a
specific topic like the English language, computer skills, and finance (Miller, Toby and Richard,
2016).
APPLE is one of the largest company worldwide; it provides several motivational factors
and rewards system, which include several ways to fulfil employees psychological needs. For
instance, it provides refreshment breaks during working hours- CaféMac in house cafeteria are
enhanced to offer reimbursements to employees. Apple ensures that employees are enjoying their
work; it emphasizes both extrinsic as well as an intrinsic reward system. Apple ensures to give
challenging job role to every employee (Bryndin, 2018). Employees are pushed forward to
contribute their maximum potential to enhance their improvement and can perform better further.
The workforce hired in apple, a part of a business is provided to run and make a good decision
for the company. If the Workforce fails, they learn from the mistake and plan much better and
improved decision. To retain loyal employee APPLE INC. uses extrinsic motivational factors
like providing free iPhone shuffles, often product discount are offered to employees. Three
percent recognition bonus is provided to an employee despite not achieving the target. This
Employee Training and Development
and moral contributes a considerable part in the apple culture. Apple enlarges the professional
training and development opportunity for its employee through organizing program of Supplier
Employee Education and Development (SEED). Apple believes in shaping employees attitude by
organizational structure and the culture within they operate. And follow the strategy to enhance
the self-reliance of an employee (Gallo, 2020). After finding and correcting the problem, Apple
enhances in designing training program which is used to educate employees and suppliers about
their rights as an employee, local laws, Apple suppliers Code of Conduct and occupational health
and safety. Apple believes that when an employee is working in APPLE INC. They know their
rights and responsibilities, just need to brush up. Apple programs are designed to focus on a
specific topic like the English language, computer skills, and finance (Miller, Toby and Richard,
2016).
APPLE is one of the largest company worldwide; it provides several motivational factors
and rewards system, which include several ways to fulfil employees psychological needs. For
instance, it provides refreshment breaks during working hours- CaféMac in house cafeteria are
enhanced to offer reimbursements to employees. Apple ensures that employees are enjoying their
work; it emphasizes both extrinsic as well as an intrinsic reward system. Apple ensures to give
challenging job role to every employee (Bryndin, 2018). Employees are pushed forward to
contribute their maximum potential to enhance their improvement and can perform better further.
The workforce hired in apple, a part of a business is provided to run and make a good decision
for the company. If the Workforce fails, they learn from the mistake and plan much better and
improved decision. To retain loyal employee APPLE INC. uses extrinsic motivational factors
like providing free iPhone shuffles, often product discount are offered to employees. Three
percent recognition bonus is provided to an employee despite not achieving the target. This
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Employee Training and Development
recognition system is enforced to assert the team effort and encourage to contribute more
(Hawkridge, Wendy, and Carole, 2018). At times apple provides an extension in vacations and
provide life insurance to the Workforce.
Training allows the Workforce to acquire knowledge, new skills, chance to perform
better, sharpen the existing skills and many more. An organization should ensure that employees
are well trained and sufficiently motivated so that they can perform at their peak. To enhance
equality among employees Apple Inc. assures that each employee has proper knowledge and
understanding regarding the business (Brashear et al., 2016). The company review their sales
every Monday, review all the product which are under development, products with difficulties
are scrutinized to ensure the worker is well efficient with the work assigned to them. For APPLE
INC. enthusiasm and moral contributes a huge part in the apple culture. Apple believes in
shaping employees attitude by organizational structure and the culture within they operate. Apple
enhances building team cohesion and Workforce in team learn together and help each other in
development in the respective job roles. Apple motivates and praises creativity and innovations
in the employee, which is delivered in their training and development program. To ensure
consistency, accessibility and quality, Apple authorized training centre education to enhance the
use of Apple Certified Trainer to deliver appropriate authorized Apple's course (Rodger, 2017).
Conclusion
Training is a crucial element to enhance the development of an employee a well-trained
employee can perform better in the specific job role, and the Workforce can contribute to its
maximum. From the above paper, it can be concluded that Apple Inc. has well equipped and
planned training programs for its employee, as employees are considered as the critical element
of the organization. Apple aims to boost high level of creativity and innovations within the
Employee Training and Development
recognition system is enforced to assert the team effort and encourage to contribute more
(Hawkridge, Wendy, and Carole, 2018). At times apple provides an extension in vacations and
provide life insurance to the Workforce.
Training allows the Workforce to acquire knowledge, new skills, chance to perform
better, sharpen the existing skills and many more. An organization should ensure that employees
are well trained and sufficiently motivated so that they can perform at their peak. To enhance
equality among employees Apple Inc. assures that each employee has proper knowledge and
understanding regarding the business (Brashear et al., 2016). The company review their sales
every Monday, review all the product which are under development, products with difficulties
are scrutinized to ensure the worker is well efficient with the work assigned to them. For APPLE
INC. enthusiasm and moral contributes a huge part in the apple culture. Apple believes in
shaping employees attitude by organizational structure and the culture within they operate. Apple
enhances building team cohesion and Workforce in team learn together and help each other in
development in the respective job roles. Apple motivates and praises creativity and innovations
in the employee, which is delivered in their training and development program. To ensure
consistency, accessibility and quality, Apple authorized training centre education to enhance the
use of Apple Certified Trainer to deliver appropriate authorized Apple's course (Rodger, 2017).
Conclusion
Training is a crucial element to enhance the development of an employee a well-trained
employee can perform better in the specific job role, and the Workforce can contribute to its
maximum. From the above paper, it can be concluded that Apple Inc. has well equipped and
planned training programs for its employee, as employees are considered as the critical element
of the organization. Apple aims to boost high level of creativity and innovations within the

5
Employee Training and Development
training module. Company provide training modules, organizes workshop to train the employee,
and once they get appropriate training, the Workforce is set free to operate and provided a
challenging task to improve and enhance their potential. The company believes in shaping
employees attitude by organizational structure, and the culture within the employee operates.
Apple enhances in building team cohesion, and Workforce in team learn together and help each
other in development in the respective job roles. The responsibilities are given to the employee
so that they ensure themselves as a part of the organization and ensure to contribute maximum
output to stay on the same page.
Employee Training and Development
training module. Company provide training modules, organizes workshop to train the employee,
and once they get appropriate training, the Workforce is set free to operate and provided a
challenging task to improve and enhance their potential. The company believes in shaping
employees attitude by organizational structure, and the culture within the employee operates.
Apple enhances in building team cohesion, and Workforce in team learn together and help each
other in development in the respective job roles. The responsibilities are given to the employee
so that they ensure themselves as a part of the organization and ensure to contribute maximum
output to stay on the same page.
⊘ This is a preview!⊘
Do you want full access?
Subscribe today to unlock all pages.

Trusted by 1+ million students worldwide

6
Employee Training and Development
Reference
Brashear-Alejandro, Thomas, Jun Kang, and Mark D. Groza. "Leveraging loyalty programs to
build customer–company identification." Journal of Business Research 69.3 (2016):
1190-1198.
Bryndin, Evgeniy. "Directions of Development of Industry 4.0, Digital Technology and Social
Economy." American Journal of Information Science and Technology 2.1 (2018): 9-17.
Gallo, Carmine. "Apple's Secret Employee Training Manual Reinvents Customer Service In
Seven Ways". Forbes, 2020,
https://www.forbes.com/sites/carminegallo/2012/08/30/apples-secret-employee-training-
manual-reinvents-customer-service-in-seven-ways/#45f2c35864fd.
Hawkridge, David, Wendy Newton, and Carole Hall. Computers in company training. Vol. 19.
Routledge, 2018.
Miller, Toby, and Richard Maxwell. "Apple." Global Media Giants. Routledge, 2016. 383-396.
Noe, Raymond A., and Amitabh Deo Kodwani. Employee Training and Development, 7e.
McGraw-Hill Education, 2018.
Rodgers, Johannah. "Academia."Edu"". American Book Review, vol 38, no. 2, 2017, pp. 9-
13. Project Muse, doi:10.1353/abr.2017.0007.
Tirabeni, Lia, K. E. Soderquist, and Paola Pisano. "Driving Innovation by Enhancing Employee
Roles. The Balancing Act of Employee-Driven Innovation." (2016): 148-156.
Van Alstyne, Marshall W., Geoffrey G. Parker, and Sangeet Paul Choudary. "Pipelines,
platforms, and the new rules of strategy." Harvard business review 94.4 (2016): 54-62.
Employee Training and Development
Reference
Brashear-Alejandro, Thomas, Jun Kang, and Mark D. Groza. "Leveraging loyalty programs to
build customer–company identification." Journal of Business Research 69.3 (2016):
1190-1198.
Bryndin, Evgeniy. "Directions of Development of Industry 4.0, Digital Technology and Social
Economy." American Journal of Information Science and Technology 2.1 (2018): 9-17.
Gallo, Carmine. "Apple's Secret Employee Training Manual Reinvents Customer Service In
Seven Ways". Forbes, 2020,
https://www.forbes.com/sites/carminegallo/2012/08/30/apples-secret-employee-training-
manual-reinvents-customer-service-in-seven-ways/#45f2c35864fd.
Hawkridge, David, Wendy Newton, and Carole Hall. Computers in company training. Vol. 19.
Routledge, 2018.
Miller, Toby, and Richard Maxwell. "Apple." Global Media Giants. Routledge, 2016. 383-396.
Noe, Raymond A., and Amitabh Deo Kodwani. Employee Training and Development, 7e.
McGraw-Hill Education, 2018.
Rodgers, Johannah. "Academia."Edu"". American Book Review, vol 38, no. 2, 2017, pp. 9-
13. Project Muse, doi:10.1353/abr.2017.0007.
Tirabeni, Lia, K. E. Soderquist, and Paola Pisano. "Driving Innovation by Enhancing Employee
Roles. The Balancing Act of Employee-Driven Innovation." (2016): 148-156.
Van Alstyne, Marshall W., Geoffrey G. Parker, and Sangeet Paul Choudary. "Pipelines,
platforms, and the new rules of strategy." Harvard business review 94.4 (2016): 54-62.
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