High-Performance Work Practices and Employee Engagement at Apple Inc.

Desklib provides past papers and solved assignments for students. This report analyzes Apple's approach to developing individuals, teams, and organizations.

Developing Individuals, Teams and
Organizations

Table of Contents
Introduction.................................................................................................................................................3
LO1 (D1).......................................................................................................................................................3
LO2 (D1).....................................................................................................................................................10
LO3 (D2).....................................................................................................................................................13
LO4 (D2).....................................................................................................................................................16
Conclusion.................................................................................................................................................18
Reference list.............................................................................................................................................20
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Introduction
In terms of operating a company, it is vital for the trade to keep concentrate on the individuals
and their team. With the assistance of the employees, the organizations can receive the right
profits in their process of business and they can be conducive to keep going in the market
competitive. In that case, it can be observed that it is vital for the organizations to develop the
group members and their individuals in an affirmative way which can be conducive for them to
develop their activities of the business in an affirmative way. In the period of performing the
study the Apple organization has been chosen. Apple is a multinational company and the
organization operates its business efficiently in the global market with various original
approaches. In that case, the staff of the organization offers some support to the trade. But, the
human resource members of the organization assist them to handle their labor in an affirmative
way. Therefore, it is vital for the organization to keep concentrate on their activities of human
resource management. Therefore, the study has the right description related to the development
and skills of the personalities of the teams and the individuals. Thus, with the support of the
study, the information of the human resource management and their action can be recognized.
LO1 (D1)
P1 Resolvebehavior, skills, professional and appropriate knowledge, that are needed by
Human Resource professionals
According to Allen et al. (2018, p.3), human resource professionals require to have behaviors,
knowledge and appropriate skills for handling the workplace in an efficient way. Handling the
workplace efficiently can assist HR professionals to develop the employee's skills efficiently. HR
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professionals are an important person in the company and they are accountable for satisfying
each requirement of the staff efficiently. HR professionals require to maintain excellent relations
with the staff and they also require to offer a user-friendly atmosphere to the staff. Offering a
user-friendly atmosphere assists the organization to influence their staff easily. The human
resource professionals of the company require to have excellent communication skill for
communicating with the staff efficiently and excellent communication skill can also assist them
to fix each problem of the company easily. Resolving each problem of the company can also
assist the human resource professionals to thrive the achievement of the company easily and this
also assists the company to acquire competitive benefits over their rivals easily.
Also, human resource professionals also require to concentrate more on collaboration and
teamwork. Concentrating more on the collaboration and the teamwork can surely assist them to
sustain excellent relations between the staff easily and thus the entire company objectives can be
accomplished easily also.
Also, the human resource managers of the company require to concentrate more on the client
services for satisfying each requirement of the clients efficiently and satisfying the requirement
of the clients also assist them to improve the performance of the business easily. Apart from this,
human resource professionals require to have excellent project management skill for handling
each project efficiently and excellent project management skill can also assist them to resolve
various issues of the project quickly.
Scheduling is an important skill and this surely assists human resource professionals to perform
each job on time. Possessing these skills to assist human resource professionals to accomplish
company objectives on time.
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Apart from these sills the human resource professionals also require to possess excellent
performance skill and this assists them to collaboratively work with the staff for accomplishing
an objective successfully. Possessing diversity management skill to assist them to handle the
conflict among the staff also and possessing HRIS skill also assist them to handle the staff in an
efficient way.
Take an example, the employees and the human resource managers of the organization Apple
always struggle together for accomplishing a common objective successfully and this is the key
cause behind the Apple company success. The managers of this company are highly
communicative and thus they share easily each information with their staff. This assists them to
sustain nice relations with the employees and sustaining nice relations also assist them to
recognize the demand and requirement of the employees. Thus, the Apple managers always
fulfill the needs of their staff by offering them wonderful opportunities within the office and this
also assists them to keep their trained employees within the company easily also.
The clash in the industry is growing and their rival Samsung is offering big opportunities to their
staff. As per Barrett et al. (2018, p.67), thus Apple must offer rewards, bonuses, and performance
appraisals to their staff for retaining and attracting the employees within their office easily. This
also assists them to motivate the employees easily towards the office. Therefore, the skills and
performance of the staff can be quickly improved with the assistance of this and this also
supports human resource professionals to thrive the company performance easily.
P2 Analyse a full individual skills audit to recognize appropriate behavior, knowledge skills
and develop a plan of professional development for the external Development and
Learning Consultant.
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The individual audit of skill is the recognition of the employee's skills and thus it is highly vital
for the organization to recognize the skills of the staff quickly. This will also assist the human
resource professionals to grow their skills for handling the entire human resource in an efficient
way and this can also assist them to grow the plans of human resource for effectively supporting
the staff. In that case, it is very vital to do the individual skill audit for enhancing the staff skills
successfully.
As per Bush et al. (2018, p.433), various kinds of employers are feasible in the company and
they have various ideas and thus managers are covering difficulties to handle them in an
affirmative way. Occasionally dispute may emerge amidst the staff and this makes a negative
effect against the process of business of the company. Thus, the right management of
performance is required to sustain excellent relations between the employees and the managers.
This also assists them to accomplish the company objective easily and if they work
collaboratively then their success is ensured. But they face various tough situations within the
company and human resource managers are accountable to handle the entire resources in an
efficient way.
HR professionals require to recognize the requirement of the staff and subject to this they require
to satisfy the requirement of the staff for motivating them towards the office easily. But recently
many organizations are not able to motivate their staff and thus the staff is not properly working
sometimes. According to Campion et al. (2018, p.257), this impacts the entire process of
business of the organization. Human resource professional requires to offer some chances to their
employees for easily motivating them towards the office.
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Occasionally HR professionals do not keep excellent relations with their staff and thus
employees are also confronting problems to share information with the human resource
managers. Thus, the HR division of the organization does not recognize the requirement of the
staff easily and therefore they do not satisfy their requirement in an efficient way. Therefore, the
staff is leaving and this makes a negative effect against the entire process of business of the
company. The human resource managers require to be highly communicative and apart from that
they require to sustain wonderful relation with the staff for retaining and attracting them easily
against the workplace.
Diversity management is a crucial job of the human resource professionals and this assists them
to nurture wonderful relations among the staff. The various cultural person is available within the
company and thus they are siding various problems also. Organizations require to comply with
various strategies for handling the diversity successfully within the office.
The table given below has a plan for learning development externally and consultant
development which is based on a plan of professional development.
M1 Provide a detailed professional skills audit that demonstrates evidence of personal
reflection and evaluation.
The plan of professional development
The goal of Technical skill development
 Learnto operate HRIS software
 Learn to operate MS office
 Enhancing the technical skill
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The goal ofcommunication development
 Enhancing communication skills
 Drafting the contracts of employment
 Communicating more with the staff for finding their problems
 Solving the conflicts
 Producing material for enhancing the entire presentation
 Interview of the employees
 Giving advice on the variousproblems related to the HR.
Problem-solving objectives
 Enhancing the verbal communication skill
 Enhancing the non-verbal communication skill
 Managingvarious data sources efficiently and make the chosen use of it
 Exploring variousalternatives for solving anissue easily
 Sharing detail with the staff for managingtough situation easily.
Development of information technology skill
Skill Time Support needed
Learning to operate of HRIS 2 months Getting concepts from the masters
Learning the usageof a DBMS software 4months Getting thought from the provider of
software
Learning to operate MS office 5 months Getting concept from the MS office
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Learning to operate various technical
software
10
months
Getting concept from the web and
practicing more
Development of communication skill
Skill Time Support needed
Learning to write report in valid format 6 months Learning various things from the report
writing expert
Resolving the issues 5 months Concentrating on the employee
problems and solving those
Making notes of disciplinary hearing 6 months Collecting feedbacks from the
employees
Giving advising on HR problems 9 months Enhancing the overall non-verbal and
verbal communication skill
Development of Problem-solving skill
Skill Time Support required
Enhancing the overall communication
skill
8
months
Learning various things relating to this
from various courses of training and
practicing more
9

Managing complex data easily 9
months
Practicing more with examples from real
life
Searching various solutions for a single
problem
11
months
Learning various things from the web and
practicing more
Finding the issue and solving the issue
easily
13
months
Practicing more with real life issues and
solving those in an efficient way.
LO2 (D1)
P3 Analyze the discrepancy between individual and organizational learning,
development and training.
According to Dowling et al. (2018, p.67), personal learning is primarily concentrated on
individual development and this assists a person to improve his skill efficiently. It is the
procedure of self-learning and thus it is highly efficient to easily improve personal skill.
In that case, the person can learn various things easily and they can thrive their individual skill in
an efficient way. This type of learning is the individual development based upon getting
knowledge from others and from the self-study. In that case, the person can recognize the
weakness and strength easily thus they can easily thrive the skill. But it is completely different
from the company development, training, and learning.
Company learning is highly vital for thriving professional skills efficiently, but personal learning
is highly vital for thriving the individual skill of a person easily.
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Organizational development, training, and learning are primarily concentrated on growing the
employee's skill and thus the company is also receiving various advantages from this quickly
also. In that case, team leaders and the managers play an important role to grow the employee's
skill. This learning procedure is the procedure of keeping the knowledge within the company
easily. Therefore, staff can learn various things from other employees and the managers. Thus,
their skill can be improved easily with the assistance of this quickly. The also assists the
employees to acquire the modifications easily and thus the entire performance of the company
can be improved easily with the assistance from this.
According to Grippa et al. (2018, p.67), managers play an important role in the training
procedure and they provide the right training to their staff for growing their skill efficiently.
Thus, it can be stated that personal learning is vital for improving individual skill, but company
learning is highly important for the staff growing their professional and personal skill in an
efficient way.
P4 Analyze the requirement for professional development and continuous
learning to drive sustainable performance in business
Professional learning and continuous learning are two different things. But both of these are
vital for the staff for enhancing their skill and also both of these procedures of learning to assist
the staff to acquire the modifications in an efficient way. Continuous learning is the procedure of
continuous learning and it assists the organization to keep its staff expert. Professional learning is
the learning regarding the activities of work and it is totally different from continuous learning.
Continuous learning can be professional or personal both and thus this can assist the staff to
become successful in their life and this will also assist them to grow their skills in their career.
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But professional learning has the aim to efficiently enhance professional skills. According to
Haber-Curran and Shankman, (2018, p.225), thus it can be observed that both the procedures of
learning are highly vital for the organizations to improve the skills of the staff efficiently and
keeping the staff familiar with the new technology.
The needfor continuous learning
In the organization, the management requires to keep concentrate on the growth of the skills of
the employees. Also, the organization can efficiently grow its activities of the business with
assistance from other employees. Continuous learning is vital for the growth of skills. In that
case, the organization can efficiently convert their office in an affirmative way to handle their
activities. When the employees receive various offices also for various work shifts then they can
create some modifications in their practices of the work and also, they can learn some new
concept. As per Janey et al. (2018, p.18), the procedure of continuous learning is ongoing and
support in conversion of the sustenance of the marketing department. In that case, they can
connect with management which can assist them also to grow their knowledge in an affirmative
way. When the employees become knowledgeable then they can grow their practices and they
can grow the entire business workflow. The organization can also perform effective marketing
which can assist them to develop their market.
M2 Apply learning cycle theories to analyse the importance of implementing continuous
professional development.
In the organization execution of CPD can be useful to grow their workflow. This can offer a
positive impact on the employees and the team of management. CPD grow the employee's skills
and this also makes sure the organization development as the employees will receive the right
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