Apple Park's Work Environment: Design, Reception, and Tech Impact

This case study analyzes John Gapper's article on Apple's new headquarters, Apple Park, and its innovative workspace concept. The design incorporates open offices with long tables and segmented floors into pods, aiming to foster collaboration and mentorship among employees from different teams. While this was the primary goal, some employees accustomed to traditional private offices and cubicles have expressed dissatisfaction, citing privacy concerns and requesting alternative workspaces. The study suggests further research into employee preferences and offering diverse workspace options to accommodate different working styles. Despite these challenges, Apple Park has significantly influenced the technology industry through its groundbreaking innovation, commitment to renewable energy, and artistic design, solidifying Apple's position as a trendsetter and fulfilling Steve Jobs' vision of creating an environment that fosters innovation and product development.

Running Head: Apple park ‘s work environment
APPLE PARK ‘S WORK ENVIRONMENT
NAME:
INSTITUTION:

Apple park ‘s work environment 2
APPLE PARK ‘S WORK ENVIRONMENT
Introduction
Technology utopias seem to be creating distractions for their employees in their work
environments (Johnny 2017). This is put into perspective by John Gapper in his article on
Apple’s five-billion-dollar campus known as Apple park that took at least seven to eight years to
complete. It architectural ingenuity and designs makes it a marvel that other firms such as
Amazon want to follow in its footsteps (Thomas 2017). The Apple park was designed to house
over twelve thousand apple employees for the core purpose of improving innovation and
productivity of those employees. The strategic design of the campus was not to house the
traditional office setting where employees were separated by floor and small cubical within those
floors ( Kim et al 2017). Apple viewed this setting as less productive and did not encourage
maximum interaction of employees, therefore the solution to this problem was to come up with a
futuristic open office building that will also showcase Apple’s objectives of being an innovation
and technology trendsetter. However, it's ironical that large firms such as Apple who can trace
their origin from garage startups, want to reinvent employee activity and promptings
professionals such as engineer to get up from their desk and intermingle for the purpose of idea
exchange. Most firms view this, as a tool that will assist them in adapting to an ever-changing
hostile business environment. Stefan Behling, the senior executive of Foster + Partners describes
Apple park, as a building which is pushing social behavior in the way people work to new limits.
This move has been heavily criticized by some of Apple employees, senior executives from other
firms and john gapper where in his article, he terms it as a big mistake that is irreversible due to
the heavy investment, artistic designs. time and money put into their aggressive most project so

Apple park ‘s work environment 3
far. This brings the rise of four questions from the article that will be discussed in this paper in
detail.
a. Why was Apple park project created?
b. Why was the new works space not received well?
c. What should Apple and other firms do to avoid this in the future?
d. What is the influence of Apple park on the tech industry?
why was apple park project created?
Apple park is now the headquarters of Apple Inc., it recently opened in late 2017 to its
employees and the public while still under construction. This project is considered by many as
the last ground-breaking project pioneered by Steve jobs who as the CEO of Apple Inc. before
passing on. He is credited greatly through his input in many of its futuristic designs while still
focusing on the going green initiative, moreover his last public appearance before the Cupertino
committee where he convinced them to allow the ‘spaceship’ project to have a home in
Cupertino rather than relocating to another area which would be expensive while they already
had a presence there since the 70s .The apple park project was mainly designed to fit as many
employees as possible where it currently houses twelve thousand employees in a highly
sophisticated and innovated workspace. The building workspace was designed in a way that
employee will have the ability to build a relationship with their colleagues and counterpart form
different departments or teams for the core purpose of sharing ideas and identifying collaboration
opportunities. The building is segmented into modular sections referred to as pods that will be
used for office works, social activities and teamwork moreover it incorporated open spaces with
long tables where employees sit next to each other and do their various duties. Every Apple

Apple park ‘s work environment 4
employee regardless of the ranking positions will use these pods and open tables as their works
building employee connections and improving mentorship opportunities, therefore, creating a
conducive working environment. The main perspective of this setting differs from the traditional
workspace where employees were separated by floors and cemented ranking authority in their
business models, Steve Jobs saw this as a stumbling block in employee social behavior and their
productivity (O’Donnell 2017).
Why were the new works space not received well?
The innovative strategy by Apple to change in employees’ social behavior by pushing them the
out of their norms for the purpose of increased interdepartmental and team cross communication
was not received well by some of its employees. Although its artistic and futuristic designs
which are an envy of many employees from other firms especially in the Silicon Valley, it still
meets mixed reactions even from its senior employees (Jennifer 2018). According to Rima
(2017), he states in his article that some of the employees were so unhappy with the new open
office layout that they revolted from working at the Apple park. This, of course, came as a huge
surprise, despite the fact the huge sums of amount money, time and artistic work put into the new
building. The disappointment and revolt mainly revolve around working in pods and open spaces
with long tables. engineers and developers who were used to their private offices were mostly
affected. The case was so serious that it even led to some of the senior employees such as Johnny
Srouji the senior vice president of hardware technologies at Apple, demanding their own
buildings for their teams citing that it will disrupt their productivity and working environment
which will incur additional unnecessary costs to the firm. Working of long tables in an open
space and use of pods was deemed destructive to their work cycle which led to some employees
working at home during the night, where there is peace, quiet and privacy (Raziq and

Apple park ‘s work environment 5
Maulabakhsh 2015). This shows that pushing and determining employees’ social behavior in
context to Apple's good intentions will be bound to no be fully successful.
What should Apple and other firms do to avoid this in the future?
The amount of effort and innovation put in the open office layout is definitely remarkable but
what should apple and other firms do in the future to avoid such a scenario. First and foremost, it
would be efficient to recognize that utopia tends to be tricky in the sense that collisions are not
often enjoyed, moreover having their social behaviors and norms pushed or reinvented for the
purpose of suiting the firm. It is true that firms would save money through open plan offices
rather than constructing private offices but at the cost of the productivity of its employees who
have human tendencies to gravitate. Therefore, it would be the best interest of firms to conduct a
conducive research with and on its employees for the purpose of determining the influence and
the various designs that would fit as their conducive working environment. This means that firms
should be in a position to acknowledge that not everyone works in a similar manner. According
to Gensler (2016), he conducted a workplace survey and came ta conclusion that employees are
likely to be more comfortable and productive in firms that offer a different range of spaces that
support different working styles. This further illustrates how Apple open workspace was not
going to be fully successful since it did not support different working styles and it only offered
two range of spaces the pods and that open tables.
What is the influence of Apple park on the tech industry?
If one thing that was automatically achieved by Apple park and initiative of Steve jobs is the
trend-setting technology incorporated into the campuses that have motivated large cooperations

Apple park ‘s work environment 6
such as Amazon in spearheading similar projects that would challenge the remarkable
‘spaceship’ project. A big influence that it has made in the technology industry is the use of
renewable energy while respecting the environment around it which has gone in hand in reducing
energy costs efficiently. This has been achievable through laying of solar panels in the campus
which so far is the largest layout of solar panels in the world and storing that energy in the
electricity grid that is used to power Apple park on a daily basis. The campus has also
strategically and efficiently showcased the importance of conservation of the environment,
almost 80% of the park is green. This has been achieved through transplanting adult trees all
over the campus which has made it possible in propelling natural air conditioning throughout the
campus which again, cuts cost effectively
( Bird et al 2017). This truly motivates firms to go green and maximize their ability in cutting
costs Another influence on the tech industry is the ground-breaking boundaries in creativity and
initiating artistic designs that initially saw tech industry shy away and follow the norms of its
industry. Through Apple park, Apple Inc. has also made a signature move that showcases the
length it's willing to go for their employees to have an environment where they are motivated in
creating of new products that would change and influence the world, this was Steve Jobs dream
before he passed on and it has been achieved through the campus. Where firms such as Google
and Microsoft seem to be emulating this
Conclusion
This paper has put into perspective John Gapper’s article on Apple’s new headquarters the apple
park located in Cupertino and its new concept of a workspace. It has incorporated the use of open
offices with long tables and floors segmented into pods where all employees, regardless of their
ranking authority are required to use those spaces for the core purpose of creating a collaborating

Apple park ‘s work environment 7
and mentoring environment resulting to the exchange of ideas from different teams. Initially, this
was the main agenda in creating the project that came to be. However, it has not gone well with
some of its employee who was used to the traditional setting of private offices and cubicles. they
see this as a breach of their privacy and some have requested a construction of a new building
while others prefer to work at home during the night. Solution to such scenarios could be the
further research on what employee would determine a conducive environment for encouraging
social behavior and also providing spaces that support different working styles. Apple park has
largely influenced the technology industry through its ground-breaking innovation incorporated
in the campus that makes it a trendsetter (Arocha 2017). Its initiative ongoing green has seen it
come up with its own renewable energy through laying of solar panels that are used to power the
whole campus.It was Steve jobs dream to build an enduring company that will focus on
innovation of great products by providing an environment that represents the same, this was
achieved and still continues to be achieved through his ‘spaceship’ (Kif 2014).

Apple park ‘s work environment 8
REFERENCE
Arocha, J.B., 2017. Getting to the Core: A Case Study on the Company Culture of Apple Inc.
Bird, L., Heeter, J., O'Shaughnessy, E., Speer, B., Cook, O., Jones, T., Taylor, M., Ralon, P. and
Nilson, E., 2017. Policies for Enabling Corporate Sourcing of Renewable Energy Internationally:
A 21st Century Power Partnership Report (No. NREL/TP-6A50-68149). NREL (National
Renewable Energy Laboratory (NREL), Golden, CO (United States)).
Gensler. 2016. Gensler Releases U.K. Workplace Survey 2016 Findings. [ONLINE] Available
at: https://www.gensler.com/news/press-releases/uk-workplace-survey-2016-findings .
[Accessed 21 April 2018].
http://www.spiegel.de/international/world/tech-giants-like-apple-and-amazon-building-
monuments-to-digital-domination-a-936095.html . [Accessed 21 April 2018]
Jennifer Ma. 2018. Why Apple’s New HQ Is Nothing Like the Rest of Silicon Valley.
[ONLINE] Available at: https://hbr.org/2017/06/why-apples-new-hq-is-nothing-like-the-rest-of-
silicon-valley. [Accessed 21st April 2018].
Johnny I. 2017. Apple Park: "It's nice, though, isn't it?". [ONLINE] Available at:
https://www.dezeen.com/2017/07/28/jonathan-ive-interview-apple-park-campus-foster-partners/.
[Accessed 19th April 2018].
Kif L. 2014 s. Meet Apple's New Steve Jobs Theater and $5 Billion 'Spaceship'. [ONLINE]
Availableat:https://www.inc.com/business-insider/apple-park-spaceship-steve-jobs-theater-
matthewl . [Accessed 19 April 2018].
Kim, A., Kim, Y., Han, K., Jackson, S.E. and Ployhart, R.E., 2017. Multilevel influences on
voluntary workplace green behavior: Individual differences, leader behavior, and coworker
advocacy. Journal of Management, 43(5), pp.1335-1358.

Apple park ‘s work environment 9
O’Donnell, A., 2017. When will traditional real estate catch up to the modern world? A
professional services occupier view. Corporate Real Estate Journal, 6(4), pp.300-306.
Raziq, A. and Maulabakhsh, R., 2015. Impact of working environment on job satisfaction.
Procedia Economics and Finance, 23, pp.717-725.
Rima A. 2017. Apple Park employees revolt over having to work in open-plan offices.
[ONLINE] Available at: https://www.dezeen.com/2017/08/10/apple-park-campus-employees-
rebel-over-open-plan-offices-architecture [Accessed 20 April 2018].
Thomas S. 2017. From Apple to Amazon The New Monuments to Digital Domination;
Technology giants in the United States are building bombastic new headquarters to immortalize
their grandiose ambitions, while inside they plan to turn traditional office culture on its head.
[ONLINE]http://www.spiegel.de/international/world/tech-giants-like-apple-and-amazon-
building-monuments-to-digital-domination-a-936095.html [Accessed 20 April 2018].