Application for ICT Support Analyst Role: A Detailed Example

The assignment presents a sample application letter for the position of ICT Support Analyst. The letter highlights the applicant's qualifications, including skills in customer service, incident management, application support, and software development. The applicant emphasizes their ability to work under pressure, learn quickly, and adapt to the business environment. The letter also mentions the applicant's competencies in various SFIA levels and experience in managing complex projects. It concludes with an expression of interest in a long-term position and includes attachments of certifications. This example serves as a guide for students to understand how to effectively present their skills and experience in a job application.

The HR Manager Business2
Jennifer Smith
PO Box 88
Melbourne Port Vic 3999
Douglas
P.O.BOX:1234-1001
SYDNEY,AUSTRALIA
Dear sir or madam,
RE: APPLICATION FOR THE POST OF ICT SUPPORT ANALYST
Hello, my name is Douglas. I am 27 years old. I would like to apply for the above
mentioned post. I take great pride in what I do as a computer scientist. Not only am I able to
work promptly even when under pressure, but also I have the virtues of patience that make me
the best person for the job. I am well skilled in customer service and replying to clients queries in
varied business environments. I am a fast learner and can easily comprehend the prevailing
changes in the business environment.
My competencies in varied levels of SFIA levels is something worth noticing. I have
competencies incidence management, application support, service level management and
programing software development with exceptional performance. My ability to not only
integrate but also synthesis and process data with speed and agility has not only made me the
best writer but has also enabled me to learn more and more. I have gained experience from many
complex projects that have tested my ability to produce the needed results -and yes- I have
delivered as per expectations.
I am interested in working in your company on a long-term basis as advertised. I look forward to
hearing from you. Attached are copies of my certifications from various training programs I
have mentioned.
Thank you.
Yours sincerely.
Douglas