Business Resource Management: Arcadia Group Case Study

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Business Resources

Table of Contents
Introduction......................................................................................................................................2
Assignment 1 - Recruiting and retaining the right people...............................................................3
Task 1 (P1, P2, M2).........................................................................................................................3
a. Describe the recruitment documentation used in a selected organization and describe the main
employability, personal and communication skills required when applying for a specified job
role. (P1; P2)....................................................................................................................................3
Assess the importance of employability, and personal skills in the recruitment and retention of
staff in a selected organisation (M2)...............................................................................................5
Assignment 2 – The impact of non-financial resources..................................................................6
Task 2 (P3, M1, D1)........................................................................................................................6
a. Describe the main physical and technological resources such as buildings and facilities;
materials; plant and machinery; equipment including ICT; technological resources such as
intellectual property required in the operation of the selected organisation. (P3, M1)...................6
Evaluate how managing resources and controlling budget costs can improve the performance of
a business (D1)................................................................................................................................9
Conclusion.....................................................................................................................................10
References......................................................................................................................................11
1

Introduction
The present study focuses upon the various business resources of Arcadia Group, which are
respectively; recruitment, and retention of the right people, the effect of the resources, which are
not related to finance, and the role of financial resources. In order to carry out the study various
recruitment requirements, documents, job descriptions, physical and technological resources as
well as financial reports, annual reports derived from internal and external sources are taken into
account to obtain the highest efficient and deliverable organizational performance of Arcadia
Group.
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Assignment 1 - Recruiting and retaining the right people
Task 1 (P1, P2, M2)
a. Describe the recruitment documentation used in a selected organization and describe the
main employability, personal and communication skills required when applying for a
specified job role. (P1; P2)
After getting employed as a HR assistant with a company namely Arcadia Group, in order to
fulfill the duty and responsibility of preparing a major HR meeting, the description of
recruitment documentation is represented below for the job role of an HR;
Generally, in the recruitment documentation, the employers are required to maintain the below-
mentioned information, which is respectively;
1) The candidate list of all the applicants interviewed for the selected position.
2) The description of the position.
3) The valid reason, which is undertaken for concluding the decision of hiring or not hiring the
applicant.
The recruitment documentation of Arcadia Group is divided and classified in nine subparts
which are chronological. Those are mentioned hereafter;
1) Identification of Vacancy and Evaluation of Necessity
Generally, the identification of vacancy is conducted in two parts which are; 1) Newly created
positions and 2) Replacement in the old positions. Then the evaluation of necessary changes are
conveyed such as; 1) Required performance level 2) Task removal 3) Supervisory responsibility
4) Working hours and similar others (Bollens and Cockx, 2017).
2) Development of Position Description
This step requires a very well and effectively written position description which points out and
focuses upon the important points of identification of duties and responsibilities. Those are
respectively; 1) General Information 2) Position Purpose 3) Essential Functions 4) Minimum
Requirements 5) Preferred Qualification.
3) Development of a Recruitment Plan
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This section demands the presence of a well-documented recruitment plan with certain important
elements which are respectively; 1) Posting period 2) Placement Goals 3) Excess as well as
additional resources for advertisements which are further classified in subsections like a)
Advertisement for UCR recruitment (Jackson and Collins-Christie, 2015). b) Paid advertisements
c) Internet Job Boards d) Print Advertisements e) Social Media f) Job Fairs g) Formal conference
h) campus recruitment i) Outreach networks j) Partner Networks 4) Diversified Communities and
agencies 5) Resume savoir
4) Selection of Searching Committee
In this section, the hiring manager decides the committee size including the specified members
like job specialists, functional or technical individual to operate close monitoring and similarly
others (Groll, 2017). Afterwards, the search committee will conduct various training, tutorial and
workshops for obtaining affirmative actions, applicant statistics.
5) Posting of the position and applying the recruitment plan
In this section, the position posting and recruitment planning implementation are performed by
the mode of 1) Talent resourcing and outreaching 2) Monitoring and supervising recruitment
plan and 3) Upgrading the diversity strategy.
6) Reviewing the applicants and developing the short list out of the candidates
Here simply the applications are thoroughly gone through and the short listing is developed.
7) Interview Conduction
Firstly the preparation of the interview is conducted, then the interview is taken in various
methods which are respectively; 1) Panel Interviews 2) Virtual Interviews. The interview
questions are asked subsequently. Furthermore, unique and influential testing, as well as
selection methods, is implemented (Malterud et al., 2016). Lastly, the interviewee is welcomed.
8) Selection of Hire
After assuring the final applicant various reference checks are performed regards with the time
and decision process. The reference checks are conducted via online or phone. Later on, the
hiring prerequisites are confirmed as mandatory.
9) Recruitment
The final step is performed firstly with the initiation of the offer, secondly with the negotiation of
the offer and lastly by the finalization of the offer.
HR Job Description
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The job description includes;
1) Identification of necessities and desired qualifications.
2) Interviewing applicants.
3) Staying in touch with the references.
4) Performing background checks.
5) Conducting orientation of new employees.
6) Managing the paperwork.
7) Providing referral of the deserving candidates.
HR Post requirement
1) Computer Knowledge (Basic)
2) Clear and transparent Communication.
3) Presentable.
4) Decent and Smart.
5) Language proficiency.
HR Possessing Attributes
The HR candidate must possess the attribute of clear vision, good interdependence, personal
confidence, Graduation degree holder, self motivator, and self dependent.
HR Expected Attributes
The expected attributes of a HR candidate must be a masters or equivalent higher degree
possession, Good experience, Problem solving and decision-making ability.
Required Personal and Communication Skills of HR
The requirement includes a proper personal presentable attitude and behavior. Decency,
Smartness along with a fluent communication skill in every sphere is required.
Assess the importance of employability, and personal skills in the recruitment and
retention of staff in a selected organisation (M2)
Therefore, it can be further stated with the justification that the importance of employability as
well as personal skills in the matter of recruitment and retention of staff. As proper employability
finds out the deserving candidate and henceforth he or she can be recruited. On the other hand,
the decent, presentable and smart personal skills can retain the candidate for a long period of
time in the organizational premises of Arcadia Group.
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Assignment 2 – The impact of non-financial resources
Task 2 (P3, M1, D1)
a. Describe the main physical and technological resources such as buildings and facilities;
materials; plant and machinery; equipment including ICT; technological resources such as
intellectual property required in the operation of the selected organisation. (P3, M1)
Physical resources refer to the basic requirements, which are essential in order to operate and
manage the business. If the physical resources are not available then the company will be unable
to manage the costs and hire the employees. In the case of Arcadia group, UK, the company uses
following physical resources:
 Important and waste materials
 All the IT related equipment
 Facilities and buildings
 Machines and plant
Arcadia group, UK requires to have a special quality of data recording, because without proper
database and data management technique business growth cannot be achieved
(Arcadiagroup.co.uk, 2019). Moreover, it is difficult for the workers of the Arcadia group, UK to
remember the data of the customers. Arcadia group, UK maintains their personal database and
store all the confidential data inside the database. Due to the proper data management Arcadia
group, UK easily able to achieve the business growth and expand their business.
Building and facilities includes proper business planning and providing facilities to the
customers (Pärn et al., 2017). In the case of building and facilities, at Arcadia group, UK, the
company has approximately 3679 store across the world with around 20,000+ workers. As all the
stores of the Arcadia group is situated in the local area, it helps people to buy products. Apart
from that, management and production department of the Arcadia group provides a variety of
products, which meets the requirements of the customers it, enhance the sales of the company.
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The term ICT can define as the process of information communication by using advanced
technology (Aebischer and Hilty, 2015). ICT related equipment describes that, in Arcadia, UK
they need mobile phones, systems, desks, chairs and other necessary tools. ICT refers to the
information and communication technology. ICT helps Arcadia group to communicate with their
employees, customers as well as the foreign clients. As in Arcadia group, UK they have strong
IT department, it helps the company in communication and information collection.
Plant and machinery is essential in order to determine the basic needs of the customers (Sachs,
2016). In Arcadia group, they have proper Plant and machinery setup. Arcadia group provides
best-in-class services to its customers. Moreover, the company also uses advanced techniques to
take all the reviews from the customers and then store all the data in their personal database and
try to accomplish the needs of the customers, which enhances the satisfaction level of the
customers.
The term technological resources means, in the Arcadia group, UK they have own and
registered domain name. This defines that, there is only one company in the world of this name.
In order to maintain the technical resources in a proper way, Arcadia group pay for the domain
name in order to maintain the business name.
Arcadia group also have Intellectual property, which is protected by several laws. Here the term
property includes logo of the Arcadia group, UK. In order to put the logo of the Arcadia group,
UK in their personal website and maintain it as a unique logo the company pay money. It defines
that Arcadia group maintain this in order to prevent any other company from operating this logo,
other properties and advertisements they want secured.
Human Resources
Human Resource can enhance the functionality of the Arcadia group. Human Resource
department of the Arcadia group plays a pivotal role in order to develop and expand the business
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growth. Human Resource department of the Arcadia group recruit employees, provide them with
proper training and track their performance at every stage, which helps the company to enhance
their business growth. The HR department of the company recruit employees according to their
job vacancies. Without the Human Resource department of the organisation the company can not
achieve the business growth.
Technological Resources
One of the most common technological resources that are used by the Arcadia group is MS-
Office. In MS-Office the management team of the ARcadia group, UK stores all the data and
even they have also stores, many other important information in a proper way. Apart from that,
the IT department of Arcadia group, UK also use advanced software in order to make a proper
budget plan, manage the stock etc. All these advanced software tools helps Arcadia group, UK to
promote and enhance the business.
8

Evaluate how managing resources and controlling budget costs can improve the
performance of a business (D1)
Resource management and budget control are the two most important aspects of any business
organisation.
Controlling budget
In the case of Arcadia group, the management team of the organisation controls their budget
properly in order to avoid the financial crisis. To control the budget Arcadia group, UK needs to
maintain a proper equality between the income and expenditure. As the company is able to
maintain the budget is a proper way, it helps to develop the business in a proper way and
enhance the market share.
Resource management
Resource management can be defined as the effective technique that is used in order to enhance
the organisational development. In the case of Arcadia group, UK resource management includes
the Human Resource management. Human Resource management team is very effective in the
Arcadia group. The HR department of the Arcadia group, UK recruit employees, provide them
with proper training and track their performance at every stage which helps the company to
enhance their business growth.
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Conclusion
From the above study, it can be concluded the importance of different functions like physical,
technological and human resources that are used in order to enhance the business growth of the
UK based retail sector, Arcadia group. Apart from that, the study also describes various
technological aspects that are necessary in order to develop the business. Moreover, it also
defines all the recruitment related documentation, employability, personal and communication
skills that are required for the Arcadia group.
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References
Aebischer, B. and Hilty, L.M., 2015. The energy demand of ICT: a historical perspective and
current methodological challenges. In ICT Innovations for Sustainability (pp. 71-103). Springer,
Cham.
Arcadiagroup.co.uk. 2019. Arcadia. Available at: https://www.arcadiagroup.co.uk/ [Accessed 12
Jun. 2019].
Bollens, J. and Cockx, B., 2017. Effectiveness of a job vacancy referral scheme. IZA Journal of
Labor Policy, 6(1), p.15.
Groll, H., 2017. Searching for the one. eLife, 6.
Jackson, J. and Collins-Christie, S., 2015. Pick Me! Implementing a Successful Recruitment
Plan.
Malterud, K., Siersma, V.D. and Guassora, A.D., 2016. Sample size in qualitative interview
studies: guided by information power. Qualitative health research, 26(13), pp.1753-1760.
Pärn, E.A., Edwards, D.J. and Sing, M.C.P., 2017. The building information modelling trajectory
in facilities management: A review. Automation in Construction, 75, pp.45-55.
Sachs, N.W., 2016. Practical plant failure analysis: a guide to understanding machinery
deterioration and improving equipment reliability. CRC Press.
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