Argos Supply Chain Management and Multichannel Retail Strategy

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Table of Contents
Explain how Argos uses supply chain management to improve the proposition for its customers.3
What do you think are the factors that have made Argos successful within its multichannel retail
strategy?...........................................................................................................................................3
Produce a checklist of all different legal and ethical issues that you need to check for compliance
on the existing website of bank.......................................................................................................4
How should the e-commerce manager monitor and respond to technological innovation?............4
Reference:........................................................................................................................................5
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Explain how Argos uses supply chain management to improve the proposition for its
customers.
Argos has established a unique supply chain management through “Check and Reserve”
approach in the United Kingdom market. The company provides authority to consumers to check
availability in outlets and then they can order their intended products. The firm focuses on proper
sales through internet and specific integration of the same with logistics operations have been
superior compared to other companies in retail market. These strategies help the company to
deliver their products to consumers in the lowest time possible. The main product stock is held in
back-end; therefore, customers are able to gain proper knowledge about stock. The company also
provides kiosk services to enhance home delivery procedures for consumers.
What do you think are the factors that have made Argos successful within its multichannel
retail strategy?
The various factors that have entitled Argos with market superiority are:
 Proper interlink between logistics and internet facilities like real time availability
incorporated by the firm for services
 Proper storage of products in back-end of company has helped them to provide proper
stock level information to consumers
 Expansion of availability of products on its online website for the consumers
 Effective kiosk service facilities in company’s outlets to enhance product delivery
systems
 Two efficient catalogues provided by the firm to provide consumers a better idea about
products
 Effective commercial, marketing, e-commerce teams for high quality promotions and
campaigns
 Profound Internet-focussed employees to enhance the online activities of the firm
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Produce a checklist of all different legal and ethical issues that you need to check for
compliance on the existing website of bank
Client privacy: The website of the bank is subjected to major collection of user’s personal
information. However, it is responsibility of bank to ensure higher protection of this information.
This can be determined through Data Protection Act 2018, UK (Singh, 2016).
Intellectual Property issues: This ascertains the integrity of the website and safeguards its
services through trademark and copyright policies. This also restricts the bank from infringing
services of other organisation. This can be ascertained through Copyright, Designs, and patents
Act 1988, UK (Newman & Posner, 2016).
Advertising: The Business Protection from Misleading Marketing Regulations 2008, UK restricts
the bank from providing misleading information and services to its customers.
How should the e-commerce manager monitor and respond to technological innovation?
It is the responsibility of the e-commerce manager to identify the new technologies and its
impact on operations and further, incorporate the same in the organisational structure. With the
help of IT Infrastructure Monitoring tools, the manager will be able to identify the various
advancements in market technologies (Agelastos et al., 2014). Moreover, the manager must have
a strategic approach towards implementations of these technologies. The aim of the manager
must be train all the employees and ensure proper adaption of the new techniques. Further, a
perspective result must be chalked out based on he intended outcome. This will help the manager
to make further modifications and assure higher profit.
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Reference:
Agelastos, A., Allan, B., Brandt, J., Cassella, P., Enos, J., Fullop, J., Gentile, A., Monk, S.,
Naksinehaboon, N., Ogden, J. and Rajan, M., 2014, November. The lightweight distributed
metric service: a scalable infrastructure for continuous monitoring of large scale computing
systems and applications. In SC'14: Proceedings of the International Conference for High
Performance Computing, Networking, Storage and Analysis (pp. 154-165). IEEE.
Newman, A. and Posner, E., 2016. Transnational feedback, soft law, and preferences in global
financial regulation. Review of International Political Economy, 23(1), pp.123-152.
Singh, D., 2016. Banking regulation of UK and US financial markets. Routledge.
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