Master of Management: AI in Business Systems Analysis Report

This report delves into the influence of Artificial Intelligence (AI) on business operations, focusing on key trends such as chatbots, reduced training times, and increased transparency. It examines the research approach, employing both primary quantitative and secondary qualitative methodologies, including surveys and peer-reviewed journal analysis. The report details the impact of these trends on business analysis, requirements gathering, and stakeholder communication, highlighting how AI enhances efficiency, improves client management, and fosters better internal communication. It also discusses AI's role in democratizing production, improving research and development, and meeting user demands. Furthermore, the report explores the benefits of AI in stakeholder communication, including better file management, project scheduling, and real-time language translation. The findings emphasize AI's transformative potential in optimizing business processes and improving overall stakeholder engagement.

Running head: ARTIFICIAL INTELLIGENCE IN BUSINESS
ARTIFICIAL INTELLIGENCE IN BUSINESS
Name of the Student
Name of the University
Author note

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Abstract
This report will provide the research approach that are requited for performing the project.
This report will also provide a detailed description regarding the usage of Artificial
Intelligence in business organization. Proper understanding of the trend that is present with
respect to the platform of Artificial Intelligence. This report will also provide a detailed
description of functioning of Artificial Intelligence. Requirements that are required for
implementation of Artificial Intelligence will also be provided. Reflection will also be
provided in the report.

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Table of Contents
Introduction................................................................................................................................3
Research approach and methodology.........................................................................................3
Detailed description of the significant trend identified..............................................................4
Impact of the trend on business analysis/requirements gathering practice................................5
Stakeholder communication.......................................................................................................8
Reflection and commentary on the identified............................................................................8
Conclusion................................................................................................................................10
References................................................................................................................................11

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Introduction
Artificial Intelligence has been influencing the business organizations in a positive
manner. Increase of implementation of Artificial Intelligence have been affecting the
managerial aspect as well as the manufacturing aspect of the business organization. Most
importantly the marketing section of the products and understanding the needs and demands
of the existing and potent clients are affected in a better way. This report will provide the
research approach that are requited for performing the project. This report will also provide a
detailed description regarding the usage of Artificial Intelligence in business organization.
Proper understanding of the trend that is present wit respect to the platform of Artificial
Intelligence. This report will also provide a detailed description of functioning of Artificial
Intelligence. Requirements that are required for implementation of Artificial Intelligence will
also be provided. Reflection will also be delivered in the report.
Research approach and methodology
The research methodology that is used in this project is primary quantitative data
analysis and Secondary qualitative. In the initial stages of the project commencement,
secondary quantitative methodology will be used. With the benefit of the secondary
quantitative straightforward sympathetic o the terminologies that are included in the process
will be made. With the support of the basic empathetic the main advantage that will be gained
includes better management of the entire job as the understanding of the venture. With the
assistance of the proper understanding of the theoretical aspect of the project can be
performed in a better manner. Going through peer reviewed journal articles this research
methodology will get completed. With the help of reviewing the peer reviewed journals the
foremost improvement that will be obtained includes better understanding of the architecture
of the platform of Artificial Intelligence. After understanding the architecture, understanding

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of the advantages that are provided by Artificial Intelligence will be provided. Going through
peer reviewed journals that discusses about the user experiences of Artificial Intelligence will
also be help in better execution of the project. after completing the secondary qualitative data,
performing of primary quantitative data analysis. In the section of primary quantitative data
analysis, survey conduction is performed. Questionnaires are that will be answered by the
survey givers. The Survey givers will provide a rating of their personal experience. After
completion of the survey the data that will be collected will be put into analysis. This is one
of the main reasons that completion of the project will be affected in a positive manner. After
gaining the data as per the survey deducing the expected resultant can be made. This project
will incur the usage of both qualitative and quantitative research methodology. After
completion of the qualitative research methodology, quantitative research methodology will
be performed.
Detailed description of the significant trend identified
The trends that are set by the Artificial Intelligence includes Chatbots, Decreasing of
training time, increasing of transparency in the functioning of the project.
Chatbot are Artificial Intelligence based software that helps in instigating of the
communication process. This application mainly finds its usage in the messaging or calling
on behalf of a particular website of business organization (Wilson & Daugherty 2018).
Chatbots are considered to be the most innovative communication process in between the
human and computer systems. Chatbot usage has been gaining increase in the terminology of
the project management. With the benefit of proper organization of the scheme with the
assistance of the occupational organization.
Implementing AI in training module helps in decreasing the time that is taken in
completion of the training purpose of the project. This guarantees the circumstance that the

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organisation of the project will take less time (Jarrahi 2018). With the help of the
implementation of the AI in the field of the training model, the employees who are newly
recruited will get managers in a better manner.
Increasing democracy in the communication system of the business organization is
also another trend that is set by the AI implementation (Bessen et al 2018). With the help of
the implementation of Artificial Intelligence a bridge can be created among the employees of
the business organization as well as the managerial sections of the business organization. This
is one of the main reason AI implementation gets highly valued in business organization.
Considering the demands of the clients are one of the chief trend that is set of
implementation of Artificial Intelligence. With the help of application of Artificial
Intelligence, surveys can be conducted in an easier manner (Ragulina, Stroiteleva & Miller
2015). This guarantees the fact that the organisation of the scheme gets achieved in a better
manner. With the help of the understanding of the demands of clients proper commencing of
the project will get performed as the demands and need of clients can be understood and
hence changes can be made in the project (Manyika 2017). This changes in the project will
increase the brand value of business organization as the products that will be manufactured
by the business organization. With help of survey conduction, Artificial Intelligence will help
in gaining efficiency and hence the client management gets performed in a better manner.
Impact of the trend on business analysis/requirements gathering practice
Inclusion of Chatbots are one of the main trends that is set up by Artificial
Intelligence in processing of providing assistance to the clients who have been taking services
from them (Brynjolfsson & Mcafee 2017). This ensures the fact that the management of the
project gets management as per the need of the clients. The chatbots that use artificial system
helps in understanding the problems that are being faced by the clients and hence resolving

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their issues gets easier. This safeguards the fact that the organization of the project gets at
ease. Resolving the problems gets easier and hence the brand value of the business
organization increases (Minton 2017). With the help of the functioning of the AI the chief
benefit that is used includes the fact that service provided by the business organization will be
round the clock. With the help of round the clock contact with the clients, issues of clients
will get resolved in a better manner. This helps in better maintaining of the post sales
relationship with the clients. Chatbots help in providing solution to the customers as well as
recording of the issues that are stated by the customers.
Reduction in training time period is one of the major trend that is set by Artificial
Intelligence in business organizations (Khorev, Salikov & Serebryakova 2015). Academic
model insists reduction in portraying the functioning of the project. Expert augmented
learning is one of the main benefits of the implementation of Artificial Intelligence in
business organizations. Contrary to the blending of policy expert augmented learning will get
managed as per the channelling of the knowledge (Chen et al 2018). Google has been able to
significantly boosting the performance of the Generative Adversarial Networks. The accuracy
in the output of the training model has been affecting the functioning of the project in an
immense manner.
Democratizing of production is another benefit that is enjoyed after implementation of
AI in the business organizations. A total of 51% organization have started using the platform
of Artificial Intelligence in their regular business management system (Dzhandzhugazova et
al 2016). With the help of democratizing of the production unit helps in proper adoption of
AI in their products. With the help of the democratizing of production unit, the benefit that is
present includes better commencement of the project with less time consuming (Lawless
2018).

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Increasing transparency in the process of business management is also one of the
main reason that affects the coordination among the employees of the business organization
in a positive node (Novikov et al 2016). With increase in transparency in the business
management system the main advantage that is received includes increase in innovation in
the process. With the help of increase in transparency in the business organization structure
the chief benefit that will be relished includes better organisation of the communication gap
among the hierarchy of organization will reduce (Aldinucci et al 2018). A better bondage in
between the employees of business organization can be expected.
Trends of Artificial Intelligence in the field of business includes betterment of
research and development in the field of Business Centric Applications. Conducting
experiments regarding the understanding of the business requirements is considered as one of
the man trend that is set by the Artificial Intelligence. With the help of developing of the
Business Centric Application, understanding of the shortcomings are well identified. This
leads ti the fact that the management if the project gets performed (Wasserman & Trosten-
Bloom 2017). This process helps in better understanding of the issues that might affect t the
business organization in a negative manner. With the benefit of understanding of the issues
that are present, mitigation of the projects can be performed. This mitigation process will
ensure that the entire business will get affected in a longer run. This will help in increasing
the efficiency in the resultant output of the business organization in longer run.
Another trend that is set includes performing the demands of the users in first term.
With the help of the understanding of the client demands the business organization will be
benefitted. Artificial Intelligence helps in understanding of the behaviour of the clients. This
will also help in better understanding of the demands and needs of the business organization
(Amirkolaii et al 2017). This embraces the fact that the administration of the venture gets
achieved in a proper manner. This process will help in understanding aspects that would have

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been left out until the usage of the Artificial Intelligence. With the help of accepting the
demands of the clients as per indifferent sectors, the main benefit that will be used comprises
better completion of the project.
Stakeholder communication
With the help of Artificial Intelligence, the stakeholder communication gets better.
The main reason of betterment of the entire system includes better management of the files
that are required during the meeting of the stakeholders. Providing of the meeting lists to the
stakeholders are also one of the main benefits that is provided by Artificial Intelligence. With
the help of the platform the chief benefit that will be appreciated comprises better
organisation of the stakeholders. Stakeholders will stay updated regarding the management
process. With the help of the Artificial Intelligence the main aspect that is taken into
consideration includes better management of the text-based conversation. Proper scheduling
of the project will get performed in a better manner (Stephenson 2018). Real Time language
translation is also a major benefit that will be enjoyed by the stakeholder in the
communication process. In case the stakeholders are diversified as per language and religion
usage of the Artificial Intelligence the main advantage that will be provided includes better
commencement of the project meeting and perform in a better manner (Wilson, Daugherty &
Bianzino 2017). Real time language translator helps in increasing coordination in between the
employees of business organization that will implement Artificial Intelligence.
Reflection and commentary on the identified
According to me Artificial Intelligence has been an ever evolving technology that is
very well accepted by the global audience in business management process. With the help of
Artificial Intelligence business organization has been increasing the turnover of business
organization. Only aspect that concerns me regarding implementation of the Artificial

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Intelligence is that the implementation cost of Artificial Intelligence in business organizations
have been very high. Despite the high cost of implementation of Artificial Intelligence direct
advantage in earning of business organization is nr received. The benefits achieved due to
implementation of Artificial Intelligence will be passive in nature in terms of revenue
collection. Artificial Intelligence is mainly related to the management of the employees.
Marketing of the products are also affected in a positive manner. With the help of the proper
management of the marketing aspect of the products gaining better understanding of the
project will get performed. Despite this issue of cost incurring in the project due to
implementation of Artificial Intelligence, the project will be performed with high efficiency
and this is the reason that cost efficiency is high. Embracing new technologies has been
affecting business management in a positive manner according to me. I also feel that
Artificial Intelligence has been acting as both boon and bane in business organizations. With
several advantages being provided by the system, the main issue that is present includes
axing of job roles. With the help of Artificial Intelligence, business organizations have been
able to axe off several designations like tech support and data analytics. With the help of
Artificial Intelligence, chatbots have been highly accepted in business organizations and
hence the employees who were dealing with the customer service processing gets axed off.
This axing off of regular employees creates a negative node on the socio economic stage.
Despite axing off of the employees, business organization will be having a higher turnover as
the accuracy that is provided by Artificial Intelligence is unmatchable and hence the
customers get better service. I also feel that Artificial Intelligence has been increasing the
comfort in the functioning of business organization as Artificial Intelligence helps in accurate
data analytics. The salary of experienced and skilled data analytics is very high. Initial cost
that will be incurred in setting up of Artificial Intelligence in business management system
might be higher but the benefits that will be received by the business organization will be

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much. This is one of the main reason that I support the implementation of Artificial
Intelligence in business organization from the viewpoint of the managerial section. I also feel
implementation of Artificial Intelligence will be affecting the socio economic culture in a
drastic manner. Despite the fact that Artificial Intelligence will be reducing job scope, the
main advantage that is received includes creation of vacancies for skilled candidates. With
the implementation of Artificial Intelligence, controlling of systems jobs are created and
vacancies reacted to these job roles are created.
Conclusion
From the above conversation it can be stated that Artificial Intelligence has been
playing a vital role in the completion of the project. With the assistance of the
implementation of Artificial Intelligence, the main advantage that will be received embraces
the circumstance that the administration of the task will get performed in a better manner.
Artificial Intelligence has been an ever evolving technology. Increase in usage of Artificial
Intelligence in business management system proves the importance of Artificial Intelligence
in business management. Despite the advantages that are provide by Artificial Intelligence,
disadvantage will also be present. Withstanding the issues that are present, the main
advantage that is present includes better understanding of the entre scenario can be
understood. This section ensures the fact there are separate trends that are set by
implementation of Artificial Intelligence. These trends that are set by Artificial Intelligence
helps in better completion the business system as Artificial Intelligence that is instilled in
business management helps in completion of the project in a better manner. There has been a
growth in usage of machine learning in business managements. With the help of
implementation of machine learning, commencing of tasks that are two be performed gets
easily executed. This execution of the tasks has been benefitting the entire system n a positive
manner and hence acceptance of this technology is getting better with time.

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