This report delves into the multifaceted impact of Artificial Intelligence (AI) on the retail industry. It begins by outlining the research problem, which focuses on understanding how AI has transformed retail businesses and the various ways it has been adopted to drive growth. The report explores key themes from academic literature, highlighting AI's role in revolutionizing the sector, including its applications in supply chain management, demand forecasting, customer intelligence, and marketing. It discusses the positive implications of AI, such as improved data management and enhanced customer experience, while also addressing limitations like job displacement and security concerns. The research objectives are to understand AI's transformative effects, analyze its impact on profitability, identify drawbacks related to safety, and evaluate its influence on the workforce. The report details the research strategy, including the use of both secondary and primary data collection methods, such as surveys and interviews, to gather comprehensive insights. Ethical considerations and a proposed timescale are also included. The report concludes by emphasizing the significance of AI in shaping the future of the retail landscape and offers a valuable analysis for stakeholders interested in understanding the evolving dynamics of the industry.
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