BTEC HND Unit 4: Operational Business Management of A.S. Watson Group

This report provides an overview of the operational business management of A.S. Watson Group, a leading health and beauty retail group. It explores key operations, including health and beauty, lifestyle brands, and luxury perfumeries. The report delves into the roles and responsibilities within the group, emphasizing asset and cost management. It discusses operational management approaches, focusing on Six Sigma and Just-in-Time inventory strategies to improve efficiency and reduce waste. The importance and value of operational management, such as survival, resource efficiency, and quality improvement, are highlighted. Furthermore, the report examines external factors influencing decision-making, including economic, political-legal, and competitive dimensions. Finally, recommendations are provided, emphasizing focused business lines, team structures, and monitoring factors, concluding with a focus on continuous improvement and global business system advancement. The report is supported by a comprehensive bibliography using the Harvard referencing system.