ASDA Operations Management Case Study: Strategies & Leadership

This case study provides an overview of ASDA's operational management strategies, highlighting the company's commitment to sustainability and quality. It examines the application of Six Sigma and Total Quality Management (TQM) approaches in enhancing operational efficiency. The study emphasizes the crucial role of operations management in achieving organizational objectives, such as maximizing profit and delivering value to customers. Furthermore, it underscores the importance of effective leadership and management in guiding employees and fostering coordination between departments. Ultimately, the case study concludes that strategic operations management, supported by strong leadership, is vital for organizational success. Desklib offers a variety of study resources, including past papers and solved assignments, to support students in their academic endeavors.

MANAGEMENT AND OPERATIONS
Case study of ASDA

An introduction to the key
operations
• ASDA is an renowned and reputed supermarkets in UK
that deals in number of products.
• The approach of the organization is based on
sustainability in order to manage the operations
effectively.
• Offer quality and environment friendly products to
competitively stand in the competitive environment.

Approaches to operational management
Six Sigma
• An effective approach which helps in the completion
of the short term and long term goals and objectives.
• The managers and leaders uses the technique by
utilizing the resources efficiently so as to attain the
desired outcomes.

Continue…
Total Quality Management
• An efficient approach of operations that helps
in the improvement of the efficiency in the
organization.
• With the application of the approach, the
managers and leaders at ASDA improves the
production techniques that ultimately
improves the efficiency.

Role of operational management in achieving
organizational objectives
• Operations management plays important role in the
organization in order to attain competitive and maximum
profit.
• Better and systematic management of the operations
delivers quality and value products and services to the
customers.
• It effectively helps in the allocation of the resources in
accordance with the organization’s needs.

Role of leaders and managers in improving
operational efficiency
• There is great role of the managers and leaders in improving the
efficiency of the operations in an effective way.
• At ASDA, the managers and leaders guides the employees in
performing the tasks efficiently and effectively.
• They manage the operations by developing coordination between
the departments.

Conclusion
• Operations management is an important activity of
the organizations .
• There is great role of the managers and leaders in
managing the operations.
• There are different operational management
techniques which are used for the efficient
management of the operations.

References
• Schedlitzki, D. And Edwards, G. 2014. Studying
Leadership: Traditional and Critical Approaches.
London: SAGE
• Slack, N., Brandon-Jones, A. and Johnston, R., 2013.
Operations Management. 7th Ed. Harlow: Pearson.
• Wilson, A.L., 2017. Measuring the Impact of Implicit
Leadership Theories on Leadership Efficacy and
Developmental Readiness. Cardinal Stritch University.