ASDA: Evaluating IT Business Applications, Ethics, and Impact

This report provides an overview of information technology applications within ASDA, a British supermarket chain. It discusses various business application software, including resource management, payroll, customer relationship management (CRM), project management, and time management software, highlighting their roles in enhancing efficiency and productivity. The report also evaluates the importance of ethical and social practices, emphasizing data privacy, security, access rights, and accountability in the context of IT implementation. Furthermore, it examines how these IT solutions support ASDA in effectively addressing customer requests and improving overall business operations. Desklib offers a wealth of similar solved assignments and study resources for students.

Introduction to information
technology

Introduction
The application of computer network is referred as information technology which saves,
retrieve and company data is manipulated through telecommunication devices. There is
creation of database that assist employees to combat business issues through support of
computers and mobiles. The information technology had critical role in digital era which
executes task in efficient way of organisation. The requested assignment is done in a timely
manner, with the development of technologies that have their own meaning in the corporate
sector. As technology improves, business processes change such as technology-driven
equipment, data storage, and so on. For the report ASDA is taken in consideration which is
British supermarket chain in retail industry. It was established in 1949 headquarter in Leeds,
England, UK. The company deals in products of grocery, financial services and general
merchandise. The current report will discuss several types of application software that the
company can use. In this regard, the study will emphasise the relevance of social and ethical
concerns as well as the impact of ICT on effectively responding to customer requests. In
addition, the study will assess the role of IT in assisting the organisation in operating
efficiently.
Discussion of different business application software's used by organisation
The system software is also defined as application software that helping in performing
specific functions through computer program. It is a classification of computer application
which is basically formulated for business supporting in order to execute the critical task in
effective and efficient manner. In order to achieve daily operations of business activities in
context to ASDA, firm takes into practices of crucial application tools which ensures
performing of business function in most appropriate manner. In context to ASDA following
are the business applications which can be used-
 Resource management software- This use of this software in company helps in
managing resources in the effective way. The task to employees is allocated by this
software in Context to ASDA according to ability and requirements of project. The
organisation schedule and human capital are managed. The effective resource
management needs matching in-bound work demand with available resources
supplying at project portfolio level.
 Payroll software- It is web-based payroll management solution in order to manage,
maintain and automate payments to employees and eliminates the need of manual
handling. The use of this software in ASDA help business user to accurately and

efficiently process payroll, pat slips, year-end bonusses etc. The payroll software
allows for smooth daily business operations and ensuring that employee satisfaction
and morale are maintained through professional pay management in ASDA.
 Customer relationship management software- The CRM software in the
organisation helps in analysing the business interactions with customer base as there
is need to listen customer while running business. In context to ASDA, it supports
business owners to get insight of increasing customer retention which leads to
increase in sales. It also benefits in keeping touch with existing customers along with
their reach to potential customers is expanded by CRM software.
 Project management software- This form of business software aids a business in
properly planning and arranging resource tools in order to accurately forecast the
resources needed to complete project tasks in ASDA. In this regard, project
management software assists the organisation in properly planning budget
requirements in order to keep future risks and expenses under control. This enables
the ASDA to manage its project costs more efficiently.
 Time management software: This sort of business software assists the organisation
in tracking the time taken by employees to complete activities in order to track and
improve their time management abilities in ASDA. Furthermore, this software assists
employees in increasing their productivity and performance levels. Moreover, time
management software assists the organisation in monitoring the use of digital
platforms and gives critical information about the time spent by employees while
using digital apps in ASDA.
Evaluation of the importance of ethical as well as social practices in running
organisation
In all area of security and data protection there is need of information technology. The
company is required to comply with regulations in ethical area as to develop integrity and
business trust. The ethical practices in ASDA is are valuable that helps in gaining trust from
customer & employees. In the society there is great change with the availability of computer
technology as unlimited information can be access with internet. In context to ASDA there
are several ethical and social issues which is considered as important to run business
efficiently.
Ethical issues

 Design for privacy and security- The company gets support from this principle to
collect and manage data in ethical manner. The use of confidential data of customers
and employees helps in providing support to company in context to ASDA. The
transparent and integral approach is conducted by management which collecting data
from customers. IT allows users to access servers that are connected to one another
through a network by providing hardware, operating systems, and other software
tools. Data security and integrity for the organisation and its IT users is a critical
concern for ASDA.
 Access right- Access rights are becoming a critical concern for IT and cyberspace as
technology evolves. The growth of the Internet has boosted e-commerce and
electronic payment systems, which has become a concern for many businesses and
government institutions. The network is not protected from illegal Internet access.
The word "intrusion detection" refers to the process of determining if a user is an
invader or an inappropriate user.
 Promoting an ethical culture: The fundamental benefit of ethical practises is that
they aid in the development of a company's ethical culture and values. In connection
with this ethical practise help the organisation to protect its employees from taking
unwarranted risks that could harm both the employees and the company. The
organisation was guided by ethical practises to create value for their employees by
achieving honesty and fairness in their operations.
 Maintaining accountability: Even while using digital technology such as artificial
intelligence and machine learning, the organisation in ASDA should maintain suitable
accountability structures. The ethical practises will assist the organisation in ensuring
that the value of accountability is not diminished by digital services, allowing the
company to fulfil its objectives in the most efficient manner.