Lean Manufacturing Impact on Retail: A Case Study of ASDA PLC

This case study examines the implementation and impact of lean manufacturing within the retail industry, using ASDA PLC as a focal point. The research aims to investigate the need for promoting efficiency through lean manufacturing processes, focusing on the benefits such as improved customer loyalty, operational enhancements, and cost reduction. The study explores the concept of lean manufacturing, its benefits, and the methodologies used, including primary data collection through surveys and questionnaires. The analysis highlights the role of process improvements in retail operations, exemplified by ASDA's implementation of over 200 non-technology process upgrades, such as improvements in store timesheets. The conclusion emphasizes the necessity of lean manufacturing for retail organizations to achieve goals efficiently and maintain effective business operations, backed by references to relevant literature on lean manufacturing and its applications.

TITLE: TO KNOW HOW LEAN
MANUFACTURING IS HELPING RETAIL
INDUSTRY PERFORMANCE. A CASE
STUDY ON ASDA PLC.

Research aims
• Research aims
• To investigate the need of promoting equality and
diversity in an organisational context. A case study on
ASDA Plc.
• Research objectives
• To understand the concept of lean manufacturing
process
• To assess the benefits that retail industry has acquired
by using lean manufacturing

Research questions
• What do you mean by the concept of lean
manufacturing process?
• Explain benefits that retail industry has acquired by
using lean manufacturing?

OVERVIEW OF RESEARCH
• The present study is aimed at exploring the need for an
association to encourage lean manufacturing. In this the
ASDA Plc research is chosen and it is a supermarket firm
that is obsessed with ensuring successful performance by
using lean manufacturing.

LITERATURE REVIEW
The concept of lean manufacturing in retail industry.
• On top of providing a complete quality service, businesses are
under constant pressure to have full customer loyalty. The Six
Sigma approach and its instruments are essentially focused on
continuous enhancement of corporate operations, error reduction
and consumer and/or product and service emphasis.

THE BENEFITS THAT RETAIL INDUSTRY HAS
ACQUIRED BY USING LEAN MANUFACTURING
• It is not appropriate to ignore the possible effect that process improvements may have
on clients. In certain ways when it comes to physical improvements, shops are required
to render them after hours and out of reach in order to avoid adversely impacting the
consumer experience. Typically, this problem slows or restricts the improvements a
store will easily introduce.
• Store managers are actively adjusting working hours to decrease labour costs in an
attempt to maintain profitability. This persistent constraint makes it impossible for
employees to function without compromising other store functions on process changes.
It can be daunting to see the sheer amount of everyday or weekly processes in retail
stores, so process development is always moved to the back of the priority list. Lean
working is a methodology that uses a combination of techniques and instruments to
reduce duplication, maximise productivity, satisfy consumers and, eventually, prosper.

METHODOLOGY
• This is perhaps the most important element of an inquiry
because it allows the detective to carry out the main
examination in a positive place to accomplish the potential
result. In specific, this chapter is focused on presenting
sufficient guidance for the application of adequate sources
and resources to obtain credible and accurate evidence that
could contribute to future outcomes (Ocloo and Matthews,
2016).

CONT…
• Access: Access is the primary goal of an investigator to carry out a study in the
proper manner. In the current investigation report, ASDA is carried out and access
to the compilation of information from the employees' opinion review is required.
• Sampling: The most critical aspect of an inquiry is sampling as it is successful in
assessing the accuracy of the result. Sampling is stressed over preferring
individuals. Population, thus is the accumulation of aspects that usually have
certain or other characteristics. The sample largely replicates the original
population and is focused predominantly on probabilistic and non-probabilistic
methods of sampling.

CONT..
• Primary data collection: This is also an important field of inquiry as it relates
to a generic concept applied by the researcher as the most suitable measuring
method. Primary analysis is defined as the method of collecting knowledge from
original elements as opposed to gathering evidence from other experiments that
others are already doing. Primary analysis is useful at presenting real evidence
on the issue of assessing the need to encourage inclusion and diversity in an
enterprise (Gay, 2013). Multiple sources such as self-administration, interview,
survey, field observation, and experiments may collect primary knowledge. In
the current field of work, information is obtained by conducting a survey through
the creation of a questionnaire covering the research's priorities and objectives.

CONCLUSION
• From the above discussion, it is concluded that there is need of having lean
manufacturing process within retail organisations. This helps the management and
administration to attain goals in less time. This also helps in maintaining the
functioning and working of the companies in proper manner. There is need to have
effective way of working so that business activities are done in proper manner.
Implementation examples of Lean Retail Processes Process Change
• More than 200 non-technology process upgrades were introduced by ASDA. Examples:
Examples:
• Improved consistency of Retail Store Timesheet-Timesheet mistakes created missed
time for store employees. On Mondays, pharmacists contacted HR to check their
overtime for the weekend. Long waiting periods meant that there were unemployed
pharmacists.

REFERENCES
• De Oliveira, R.I., Sousa, S.O. and De Campos, F.C., 2019. Lean manufacturing implementation: bibliometric
analysis 2007–2018. The International Journal of Advanced Manufacturing Technology, 101(1-4), pp.979-988.
• Husen, Y.A., 2020, June. Integration of Lean Manufacturing and Industry 4.0: A Conceptual Framework.
In Proceedings of the 3rd Asia Pacific Conference on Research in Industrial and Systems Engineering 2020 (pp.
272-277).
• Khalfallah, M. and Lakhal, L., 2020. The impact of lean manufacturing practices on operational and financial
performance: the mediating role of agile manufacturing. International Journal of Quality & Reliability
Management.
• Meng, X., 2019. Lean management in the context of construction supply chains. International Journal of
Production Research, 57(11), pp.3784-3798.
• Negrão, L.L.L., Lopes de Sousa Jabbour, A.B., Latan, H., Godinho Filho, M., Chiappetta Jabbour, C.J. and Ganga,
G.M.D., 2020. Lean manufacturing and business performance: testing the S-curve theory. Production Planning &
Control, 31(10), pp.771-785.