This document is a comprehensive learner workbook designed for the CHCDIV001 unit, focusing on working with diverse people. It includes detailed instructions for learners, assessment requirements, and candidate details. The workbook encompasses various activities, checklists for assessors, and summative assessments, covering skills, knowledge, and performance activities. It outlines observation/demonstration guidelines, third-party details, and workplace documentation. The assessment process involves direct observation, product-based methods, questioning, and third-party evidence, ensuring a thorough evaluation of the learner's competency. The workbook also addresses plagiarism, collusion, and competency outcomes, providing clear guidelines for assessment appeals and special needs considerations. Overall, this workbook serves as a complete assessment tool for the CHCDIV001 unit, enabling learners to demonstrate their ability to work effectively with diverse individuals and groups in a professional setting. The learner workbook also provides a range of activities, including activities 1A-4B, summative assessments, and workplace documentation. Instructions are given for both the learner and the assessor, providing a clear path for successful completion of the unit.