Assessment Principles and Practices in Health and Social Care Report

This report delves into the core principles and practices of assessment, specifically within the context of health and social care. It begins by elucidating the function of assessment in learning and development, emphasizing the importance of measuring student progress and understanding. The repor...Read More

UNDERSTANDING THE PRINCIPLES
AND PRACTICES OF ASSESSMENT

INTRODUCTION
Training increases learners understanding by providing them with appropriate
knowledge and information that helps them in learning and developing. Assessor plays
a crucial role in keeping close monitoring over their student’s and maintaining their
learning as well as growth. In this regards, the present study is taken into consideration
which covers all the principles and practices of assessment. Further, this study gives
brief analysis about the methods appropriate to the assessment of knowledge and
understanding. In addition to this, this report gives appropriate justification about the
strengths and limitations of a range of assessment methods with reference to the needs
of individual learners. It gives effective information about the importance of involving the
learner and others in the assessment process.
LEARNING OUTCOME 1 – UNDERSTAND THE PRINCIPLES AND REQUIREMENTS
OF ASSESSMENT
1.1 Explain the function of assessment in learning and development
There are different functions of assessment within learning and development which
clearly provides a measurement for the student progress.
 One of the most important purposes is to measure the learners understanding of
the subject against the expected outcomes set by the criteria. In order to assess
the learning and development one of the best ways is by creating different
quizzes on socrative.com. It is the best function through which formative
evidence of learners understanding can be attained
 Another most appropriate function for the assessment of learner’s development
is using formative or summative assessment. As per the viewpoint of assessor it
is being determined that it is highly essential to ensure that assessment
decisions are consistently reviewed and verified internally and externally both. It
is required by assessor to introduce themselves to the learner and make them
sure that they understand what course is. They usually support them by
explaining all the units to the learners and support them in selecting right and
suitable units. Measurement and recording of achievement helps in identify the
learner’s development as well as his/her area of interest.
 With the help of setting targets for individuals as well as implementing
benchmarking technique appropriate learners performance can be assessed. It
helps in identifying all the areas of improvements and making quality assurance
1

as well. Setting target covers the setting dates and times to meet with the
learners. After completing any assessment, assessor requires providing
appropriate feedback. However, he needs to encourage individual by giving
them constructive feedbacks. For example when a learner submit their
coursework, it’s essential to give a feedback, whether is 1-1 or by clearly
marking the papers and let them know exactly what they need to do. With the
help of implementing all these functions learners area of growth and
development can be easily measured.
1.2 Define the key concepts and principles of assessment
The major concept behind this assessment is just to check and monitor the progress
and development growth of learners. Identify who is it for, is it for the learner, trainer or
organisation, also the experience of the learner should be put into consideration, for
example, when people who does not have a care experience, want to take education in
HND Health and Social Care, I believe they should have at least 3years work
experience or level 3 in Health and Social Care environment.
There are some of the key concepts and principles of assessment which includes:
Fairness: Assessment should be related to particular criteria and requires being follow
integrity in the whole process. At the time of samples of marking internal and external
checks in samples of marking are high required. With the help of this marking only
assessor can take any decision regarding the validity of assessment.
Reliability: The assessment decisions are requires to be made by tutor with the correct
competence. It is the best effective way which provides appropriate judgment that is
informative and forms a professional viewpoint.
Validity: There is a requirement of clear referencing within any assessment criteria.
Here, decisions require to be justified with clear statement of examining body e.g
Pearson, Edexcel, OCR. At the time of assessing it with another tutor he also requires
to award the same grade for the stated piece of work.
Achievement: It is quite essential to have assessment related to the particular
achievement. All decisions require to be made on the basis of success. It is regarded as
a key principle of assessment that individual get success. It is the most effective way on
the basis of which learner can easily monitor their success and growth.
Benchmarking: This is the most popular way to identify the progress and growth of
learners. It is the best way of assessment on the basis of which learner can compare its
2

performance with others. It provides most suitable options to grow and develop from
learning’s. This process may takes place by the tutor as he is responsible for giving
appropriate guidelines and feedbacks to individuals after comparing their performance
with others.
Figure 1Benchmarking wheel
Assessment Strategies: Basically, this strategy is developed for tutor to make them
more frequent in their teaching, planning and curriculum design. In this regards, tutors
are able to guide their learners in a best suitable way and they can easily enhance
progress and development growth of learners. The ultimate goal of teaching
understands and with the help of assessment strategies tutors can propose best
solution.
1.3 Explain the responsibilities of the assessor
At the time of assessing individual’s learning and growth it is highly essential to maintain
the appropriate roles and responsibilities of assessor. Assessor is responsible for
proper monitoring for the growth of individual. It is highly essential for an assessor to
make an informed decision about the evidence a student may submit to demonstrate
their knowledge. However, assessor might leads to face several problems regarding the
learning of individual. They should be able motivate, encourage and support their
3

learners. Although there should be boundaries between a trainer and a leaner, but
assessor should be friendly to their learners. I will not like a trainer who is too serious. It
is requires to understand that individual is meeting all the assessment criteria. One of
the major job responsibilities of assessor is just to provide feedback to learner on the
basis of their performance. This feedback clearly illustrates the requirements and needs
of individuals. It is the best and most effective way to learn and grow effectively.
Through this, their progress can be monitored with their phase of development
throughout the qualification.
Developing learners and making them grow effectively with time is becoming serious
concern for assessor. For the same, evaluator requires to devise an appropriate
assessment action plan which helps the learner to develop them. Through this action
plan, they are able to identify all the areas of improvements and easily identify some
specific needs where development requires. In order to complete any assessment all
the learners must have complete knowledge within that area. It ensures the fairness and
presents that everyone has affair chance to reach their potential.
In order to fill this responsibility assessor wants to work in partnership with IQA
assessor which is known as internal quality assessor. I want to attain the IQA CPD
training with them as it is considered as excellent workshop. It is known as a continuing
professional development workshop which equips all the trainers with the necessary
skills to assess their own students.
Further, in this regards, I have to do a CPD course and training in order to enhance my
skills. I have already attended the Level 3 PTLLS Award (QCF), but do not have the
assessing qualification. With the help of this workshop I am able to become more
professional and continue to learn and develop throughout my career.
1.4 Identify Regulations and requirements relevant to assessment in own area of
practice
There are mandatory regulations and requirements in health and social care, which are
essential for the assessment of own area of practice. There are also regulatory bodies
of standards such as Sector Skills Council and institute for learning, one of the most
common acts is: The Equality Act 2010 which helps people in protecting from
discrimination in the workplace as well as in wider society. This is important for
4

assessor to follow in order to avoid any type of discrimination. All their learners should
be provided equal opportunities and delivering them effective information as per their
qualification. For the same, assessor needs to avoid any type of assumption about
learner stereotypes and plan and deliver required qualification to meet out the needs of
wide variety of learners.
In addition to this, another most important regulation is Health and Safety Work Act
1974. It presents the different duties of learners such as an employer requires
protecting the health and safety and welfare at work of all their employees as well.
Assessor need to use Act’s mandatory guidelines which helps them in protecting the
personal data they hold about the learners as well. All the information needs to be
processed lawfully and used only for the lawful purposes. Total assessment information
should be processed according to the individual rights and kept secure with the admin.
Moreover, the training centre of assessor must comply with the eight data protection
act:
 Fairly and lawfully processed
 Processed for specific purpose
 Adequate and not excessive
 Accurate and up to date
 Secure
 Not transferred to other countries without any type of adequate protection
 Do not kept for longer time period than is necessary
 Keeping protected all the rights of individual
By following all the above legislations fair and lawful information can be provided to all
the learners. This in turn helps the organization in increasing their skills as well as
productivity of their respective workforce.
Designs and Patents act 1988: At the time of going through the assessment in own
area it is considered as another most important area which needs to be maintained.
This act is developed by the parliament of UK and formulates almost completely the
statutory basis of copyright law. This law states that copyright in most works lasts until
70 years. While going through the creation to be protected by copyright and must fall
within one of the following categories to literary work, dramatic work, musical work,
5

artistic work, films, and typographical arrangement of published editions. With the help
of this act assessor can maintain their identity personal.
Disclosure and Barring Service: This is another most effective legislation known as
DBS and helps employers make safer recruitment decisions. With the help of this act
assessor can easily prevent unsuitable learners and vulnerable groups including
children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding
Authority (ISA).
LEARNING OUTCOME 2 - UNDERSTAND THE DIFFERENT TYPES OF
ASSESSMENT METHOD
2.1 Compare the strengths and limitations of a range of assessment methods with
reference to the needs of individual learners
In order to identify and asses the needs of individuals there are some of the major
limitations as well as strengths. There are several ways through which leaner’s needs
can be identified and proper guidance can be provided to them. Some of the most
common techniques are questioning, monitoring, observation etc. However, some of the
most common strengths associated with the range of assessment methods are as
follows:
Observation: With the help of this technique assessor can view the student’s
communication and professional team-skills. With the help of this technique learners
problems can be specify any watching them perform the necessary skills. When I was
doing my level 5 in Health and Social Care, I was very active member of my class and
most of my colleagues want to be in my discussion group and presentations.
Here the major strengths of these techniques are:
 It enables skills to be seen live
 The method is reliable since evidence has been seen
 It helps in enabling mistakes and easily spot any type of mistake made by learner
Some of the most common associated with the same are as follows:
 Assessor might not be objectives with decisions
6

 No permanent records will be kept
 In order to suit all the learners timings has to be changed
Another most effective technique is a question which can be defined as a quick ways to
check on learning and ensure that whether learner is engaged with the same or not.
Major strengths associated with this technique are as follows:
 It may include short essay style of questions which is easily understandable
 Some learners specifically tends to prefer this style of learning
 It easily promotes and challenge the learner
Some of the most common limitations associated with this technique are as follows:
 At the time of filling questions written work might encounter plagiarized
 Can be closed or open questions which doesn’t demonstrate any type of
knowledge
LEARNING OUTCOME 3 – UNDERSTAND HOW TO PLAN ASSESSMENT
3.1 Summarise key factors to consider when planning assessment
At the time of planning for an assessment, some of the most important factors which
needs to take into consideration such as:
Addressing student, employer and business needs: It is regarded as a most
important factor which needs to be considered while planning for any assessment.
Assessor must have appropriate information about the needs and demands of the
students so that they can provide them appropriate training. After addressing the issues
of individual and seen their basic level individual’s growth and development can be
assessed.
Is the candidate ready: It is another most important factor which needs to be
considering at the time of planning assessment. It determines that learner must have
had sufficient time for leading up the actual assessment. It is highly important to identify
that whether candidate is ready or not.
Identification of prior learning: It is also important to recognize the prior
learning of learner. It helps in determining the understanding of learners with the help of
various methods and activities such as observation in performance. By this assessor
can create assignment and training sessions on the basis of learner needs.
7

Convenience for the workplace: It is highly essential to plan the assessment in
order to utilize all the available resources. It helps in ensure that it does not interfere
with any other course plan.
3.2 Evaluate the benefits of using a holistic approach to assessment
Holistic approach provides learner with a multifaceted assessment that helps them in
moving towards their approaches. However, there are various benefits of using holistic
approaches such as:
Learners are able to break all their unit assessment into the smaller tasks. It provides
them better and appropriate guidance as well. Through this, a fair representation can
cover which is being added to the presentable and fair way. Through this, it can be
determine that, a final mark of student can be assessed. This technique is much cost
and time effective by which individual can easily learn more and grow with the changing
needs. In addition to this, with the help of using this approach students can take easily
take guidance with assessor and divide their tasks into sub tasks. It is quite motivational
for students as their assessor clearly promotes the responsibility of learner. By the way
of using this approach, it is highly motivational for learners as it promotes their
responsibility and learner involvement as well. It also helps the learner to link their
practices with knowledge and performance base assessment opportunities. With the
help of this, they are able to demonstrate theory before applying it to the practical tasks.
3.3 Explain how to plan a holistic approach to assessment
In order to plan a holistic approach it is highly essential to go through the proper
examining the reference point. It helps in constructing an assignment that clearly meets
out the requirements. At this time, assessor finds out what they would like to do and
started shaping different ways to learners. It is the best way to achieve the outcomes
with the help of project based evidence. At the time of planning holistic assessment
learner can easily attain several opportunities and flourish in their work/project. An
individual can attain best holistic grade by including a range of assessment tasks from
observation as well as essay. Student’s needs and preferences are required to be taken
into consideration. It is the most suitable way which helps in developing and planning
8

the best assessment process. Holistic approach is the most suitable and useful as it
helps in gathering lots of evidence at each stage.
3.4 Summarise the types of risks that may be involved in assessment in own area of
responsibility
By the way of going through the own area of responsibility it is being identified
that there are various risks which might face by learner such as: Appropriate
opportunities for assessment, practical risks, equality and diversity, data protection,
student based risks etc. It is highly essential to follow all the legislations in order to
maintain authenticity and fairness at the workplace. However, assessor might leads to
create any type of diversity among the entire student. In case of not providing equal
opportunity several problems might leads to face by learner such as organization culture
as well as other practical risks. Culture can be destroyed due to the biasness and other
type of fairness risks. In this context, it can be determine that, own area of responsibility
requires to be assessed by the way of maintaining equality at the workplace. Health and
safety is regarded as major a risk which requires protecting the health and safety and
welfare at work.
In addition to this, there are some of the most common risks which they might
face such as: confidentiality. Due to the increasing threats over the online sources as
well as other attacker it is becoming highly difficult to maintain the confidentiality about
the information related to employees as well as customers. Keeping customer’s
sensitive information loss might decrease their brand image as well as consumer trust.
Moreover, there is various health and safety risks which must kept secure at the
workplace. In this concern, several risks hazards are required to keep at workplace
such as health precautions, fire safety, fire alarm etc. It is considered as major risks
which might leads to develop negative effect over the health of workers. For the same,
several health and safety policies need to be followed by them just to ensure proper
safety at workplace. Lastly, the major risk which may occur at any healthcare sector is
stress risks. Workers do requires working late hours as well as extra working days
which might leads to develop stress among them. It may causes dissatisfaction and
implies several threats for the growth of company.
9

3.5 Explain how to minimise risks through the planning process
In order to minimise the risks through the planning process it is required by assessor to
set clear criteria so that people can identify and address the specific requirements. It
leads to minimise the chances of misinterpretation and helps them in maintaining
standardization of planning. By negotiating with students their problems can be easily
resolved and motivation level towards the work can be enhanced. Health and safety risk
can also be minimised by the way of safeguarding the students. For the same, there are
various practices related to the health and safety of students can be measured. In this
regards, it can be determines that by the way of adopting appropriate range of
assessment methods appropriate risks can be effectively minimised
LEARNING OUTCOME 4 – UNDERSTAND HOW TO INVOLVE LEANERS AND
OTHERS IN ASSESSMENT
4.1 Explain the importance of involving learners and others in assessment process
Involving learners and others in assessment process is basically helping them in an
effective way. The involvement will help learners to take ownership and manage their
learning in the right direction. By involving learners in the process, their needs and
requirements will be evaluated in an effective. Through this current level of knowledge,
skills and abilities will be recognised. After evaluation, assessor will be able to provide
effective training to learners and others to enhance their capabilities, knowledge and
skills.
 By evaluating the learning styles of learners, assessor will be able to give e
effective training and also motivate them to enhance their performance.
 By actively involving the learners and others like employees & colleagues, they will
be able to understand meaning of goals, targets and objectives in relation to the
success criteria.
 By participating in self-assessment, learners will be able to observe their standard
records of learning and progress. The benefits from involving learners and other in
assessment process are such as:
Efficiency- In this, efficiency of learners also increases because they identify and
understand evidences which are provided by expert witnesses.
10

Transparency- Through involvement, learners understand the criteria and standards
that how they are assessed and assessment related decisions are made (Sheldon,
Kryger and Gozal, 2014).
4.2 Summarise types of information that should be made available to learners and
others involved in the assessment process
The assessment process should not hold any type of surprises for learners. It is
evaluated that sharing information in an effective manner enable the learners and
participants to understand in clear manner what is expected from them ( Kline, 2015). It
also gives them opportunity to perform their best. There are few types of information
which should be made available to learners and others in the assessment process
which are as follows:
 Criteria and standards for assessment- Information related to assessment
plan should be clearly defined and given to learners. It will increase their
awareness about assessment process (Moriarty, Mitchell and Spence-Stone,
2014).
 Types of evidences and methods that are used- In this, information related to
few aspects such as specifications, occupational standards, specific
documentation, grading criteria should be made available to the learners
(Lambert and Lines, 2013). It will help them to understand that how methods and
evidences are used in the assessment process.
 Process which describes how feedback will be given- It includes the
information which is related to assessing place, plan, time, costs, award
ceremonies and complaint procedures etc. Further, the assessment schemes,
feedback and result of both (feedback and assessment) related information
should be provided to learners so that they can evaluate their performance and
learning standards.
11

4.3 Explain how peer- and self-assessment can be used effectively to promote learner
involvement and personal responsibility in the assessment of learning
In the assessment process, both peer and self-assessment methods help to promote
involvement and personal responsibility in learners. In this content, both these methods
help to develop sense of ownership in learners. The reason is that both methods
encourage learners to take greater responsibility in respect to their learning.
 By using the self-assessment and reflection methods, they recognise their own
performances.
 By evaluating the past mistakes and problems, learners can learn many new
things which stop them to make same mistake in the future.
With the help of this, learners identify their strengths, weaknesses and opportunities and
on this basis they will create their learning targets accordingly. Through this, they will
also identify areas which require improvement in the success. Both self-assessment
and peer can be used summative and formatively. With the help of witness assessment,
feedback and peer observations, learners will be able to know their past and current
standards of learning and performance. Through this, they will be aware about
upcoming risks and in advance they will prepare themselves for it. Both peer and self-
assessment will help to promote involvement of learner and through this they will
identify the targets. After identification, learners will try to take participate in target
setting and action planning process.
4.4 Explain how assessment arrangements can be adapted to meet the needs of
individual learners
The assessment arrangements are adapted to meet requirements and needs of the
individual learners.
Few examples are defined below which defines that how assessment arrangements
may require to be adapted such as:
 Language requirements
 Beliefs and values (religious and cultural requirements)
 Working patterns
 Specific learning styles
12

In order to meet the requirements of individual learner, specific learning style,
assessments methods and activities could be used. It is evaluated that each person
prefers various types of methods to learn new things. In this context, the learning could
use graphics, audio, video or by doing physical activities to learn new skills and
information. In order to meet the needs, assessment arrangements may need to be
adapted to change the used technology, recording of evidences. To meet the
requirements, digital recorded, audio or visual evidences could be provide to learners.
For example, if a learner prefers to use other language rather than English then in this
situation information could be provided to him in his preferred language
Adapting learning people with sensory loss or disability requires to including several
methods such auditory learning, better sensory act as well as appropriate training
LEARNING OUTCOME 5 –
LEARNING OUTCOME 5 – UNDERSTANDING HOW TO MAKE ASSESSMENT
DECISIONS
5.1 Explain how to judge whether evidence is sufficient, authentic and current
In order to judge and check that available evidences are sufficient, authentic and
current.
Sufficient- To check whether the data is sufficient, the present data is compared to past
one and if all merits are attained than data is sufficient.
Authentic- in order to check the authenticity of data, plagiarism checker software can be
used. This will define that learner's data belongs to their own knowledge.
Current- the work is considered when the work submitted from their own competencies
within the given subject area.
Assessor should have evidence that learners are meeting outcomes and the objectives
that was identified in assessment plan, such as adhering to organisation for example
using an organisation ways of working; agreed a time constraints, given out an
assignment and then agree a date to complete it, few points are defined below as:
Relevancy- The available evidences can be judged by focusing on this point which
defines that available evidences are relevant or not relevant. It is essentially required in
assessment process that used evidences should be relevant to topic. If the used
13

evidences are not matched with topic, they are not relevant or appropriate to topic which
was used in assessment process. Further, constraints of evidences could be checked.
This is authentic type.
Realistic- The next point which also required to be focused is realistic. The realistic
evidence encourages the learner to grab the things and information in fast manner.
Time frame- In order to judge the evidences, their completion time frame could be used
as judgement criteria. It could be judged that specific evidence is completed on requires
time constraint or not.
Cross reference- The references of research papers and study could be checked that
they are matching with evidences or not. This process is known as cross reference.
In this context, evidences could also be judged that they are compatible and credible
with learning programs or not.
5.2 Explain how to ensure that assessment decisions are: made against specified
criteria, valid, reliable or fair Please separate each of these and explain each of them in
detail giving an example of how you would do it as an assessor
There are few ways we ensure that when we make decisions about assessments the
decisions we made are valid, specified, reliable and fair criteria. In this, few ways are
defined below which are as follows:
 Measure and match the used evidences against assessment criteria and
standards.
 Correct and accurate interpretation of assessment criteria and standards.
 Verification on the basis of reliability.
 Judgement criteria are based on practical examples and logics.
 In assessment process, chances of possibility that individual learner is treated
differently
In order to ensure about assessment decisions it could be analyse that evidences are
clearly identified or not. In this context, there are chances that reliable evidences may
be repeated or learning is transferred. In order to ensure about fairness of assessment
decisions, it could be evaluate that they are made without any type bias. Further, it is
also essential to measure that assessment decisions are complying with organization
strategies or not, its relation with government’s needs and awarding body could also be
used to ensure about the nature of assessment decisions. In addition, the reliability and
standards could be confirmed and ensured.
14

Reliable- the used information and data are required to be reliable and relevant to the
topic which is discussed.
In addition to this, it is also very important to make the decision which are made by
considering the needs and requirements of students. In this context, decisions are
required to be made in more accurate and fair manner. At the time of requirements, the
used data can be repeated in emergency. Further, the diversity, equality ad individual's
requirements are also required to be considered.
LEARNING OUTCOME 6: UNDERSTAND QUALITY ASSURANCE OF THE
ASSESSMENT PROCESS
6.1 Evaluate the importance of quality assurance in the assessment process
The importance of quality assurances is described in below terms which are as follows:
 Fairness to individual learner as they are able to provide quality work and ensure
the quality service as well
 It ensures the consistency by the way of keeping smooth processing of all the
running operations
 It also ensures the reliability of assessment decisions as it provide assurance of
quality and helps in keeping quality services as well
Quality assurance is a process of guaranteeing the quality of assessment evidences,
processes and decisions, in learning process, quality assurance is used to offer
measurable and clear standards and criteria for both learners and assessors. It
compiles the whole process of quality assurance by following several steps such as
monitor, plan, do, improve and assess. At the end of this processing whole quality can
be checked and several improvements can be made as well.
In order to ensure that assessment approaches its fair or transparent, quality assurance
process is used. In order to do so several practices may involve such as various policies
can be incorporated such as discrimination act as well as equal opportunity act etc. It
helps in containing fair approaches for all people.
The quality assessment tool what is this tool? could be used to ensure about phases
of assessment process, measurement of achievements, preparation planning process
and identify the developments needs of learners and others. In this context,
15

benchmarking measurements and summative feedbacks are essentially required to be
present in entire projects of assessment process.
 It also helps to measure that quality of assessor practice in order to identify their
consistency in effective manner.
6.2 Summarise quality assurance and standardisation procedures in own area of
practice
 Both the terms quality assurance and procedure standardization plays an
important role in the assessment process because it improves the quality of
decisions and processes which are used by assessors. In respect to assessor,
two areas are very important such as vocational subject and lifelong learning. In
this context, it is essentially required that learning practices of assessor meet the
standard of quality assurance in effective way. This will be done through
concerning others.
 It is essentially required that assessment process complies with the policies and
procedures of organization. In respect to my area of practice, I will measure by
quality standards at timely manner. This will be done with the help of research
and surveys.
 Further, I will take the feedbacks from my senior person about the quality of my
practices, decisions and process. In order to check the quality, I will identify that
any type of plagiarism is present or not. This will be done with help of SEO
plagiarism checker will be used
In case, plagiarism is present then I will correct it does that same mistake does not
happen in the future. In addition, I will compare my work with quality measurement
indicators, to ensure about quality assessment. For the quality assurance, I will maintain
the record related to quality of my practices and work which will describe the standard
growth level in both learning and performance. In this context, I will also use the self-
assessment method to evaluate the strengths, weaknesses, opportunities and threats.
The self-assessment method will help me to ensure about my working quality and
performance.
Sharing good practices: This is very helpful in knowing the different ways with the
help of which better and improve reports can be made.
16

Standardisation meetings: It enables to make proper decisions and to get suggestions
through which effective report can be developed.
6.3 Procedures to follow when there are disputes concerning assessment in own area
of practice
At my area of practice, it is essentially required for me to read out the organizational
laws and policies. The reason is every organization sets the different procedures and
policies and all human resources are required to follow them in strict manner. It is
important for me to read the complete information’s which are related to appeals and
complaint procedures. There are several types of reasons that are present which
enhances the chances of disputes at workplace. In this context, the common disputes
are defined below which are as follows:
 Disagreements on decisions which are related to assessment process.
 Work of team member sometimes appears to be lost by relevancy.
 Works and actions are not allotted to workers at required time period. So, delay
in allotment procedure also creates disputes at workplace among different level
of employees.
 In case, plagiarism occurs in any work then there are major chances that
candidate dispute on this topic about his quality of work.
 There are also chances that disputes occur which may relate to complaints about
procedure and processes of assessment
Confidentiality: In order to have proper practices, it is very important to have
confidentiality of the people who are taking part in it.
Non-discriminatory policy: The practitioner should not make discrimination among
the participants.
Records of outcomes: Proper record of outcomes should be made so that they will
be able to make proper outcome out of the collected data.
LEARNING OUTCOME 7 – UNDERSTAND HOW TO MANAGE INFORMATION
RELATING TO ASSESSMENT
17

7.1 Explain the importance of following procedures for the management of information
relating to assessment
There are several types of importance available which are related to storing and
completing the assessment records in time. Their importances are defined below:
 It provides the accurate and correct information about achievements of learners.
 It contributes to standardisation processes and quality assurance
 Ii provides basis for feedback to learners
 It gives the review on learning process to learners.
 It provides the information at the time of appeals of several events.
The policies of organization are developed according to several laws and regulations. In
this context, procedures are accordance with Data Protection Act 2003. This act
provides the security and safety for personal information of all employees. On this basis,
observation records, feedback results, assessment records and statements are
manages with safety in effective manner. In this context, it is defined that for the
purpose of data protection, storage and retrieval of information’s and data will be
processed in confidential manner.
Data protection act: It is very important to protect the collected data and the right to
look on to it should be given to a particular person. In addition to this, the data should be
destroyed after certain period of time.
Confidentiality: The people from whom the data has been collected should be
confidential and should not be disclosed to anyone.
Observation of records: Results should be observed and a proper record should be
maintained so that improvement can be known.
18

7.2 Explain how feedback and questioning contribute to the assessment process
It is evaluated that both feedbacks and questioning plays an important role for the
success of assessment process. The reason is, with the help of questioning learners, a
question helps to enhance their skills, knowledge and confidence level. Further, the
feedback procedure help to ensure about the learning confirmation because it describes
that learner has learns new things in right manner or not. With the help of feedback
procedure it is analysed that learning is transferred or not. By taking the feedbacks,
learners also identify the requirements in some areas which will be very helpful in future
manner. With the help of these methods, both learners and assessors identify the
quality of their work. By making and asking the questions, skills related to both decision
making and judgement making increased.
Motivation: Through questioning and by providing feedback people get motivated as
they get to know the areas in which they lack or the areas in which they are excellent.
Transferable of learning: People get to learn new thing. Through question they get to
clarify all the doubts and with the help of feedback they get to learn from their mistakes.
LEARNING OUTCOME 8 - UNDERSTAND THE LEGAL AND GOOD PRACTICE
REQUIREMENTS IN RELATION TO ASSESSMENT
8.1 Legal issues, policies and procedures relevant to assessment including those of
There are many legal issues and different types of policies in assessment. There are
laws which are related to confidentiality in which all the records have to be saved in a
proper process so that data can be used any time. Systematic software should be used
so that data can be protected and there are certain rules like collected data should not
be misused and should be destroyed after a certain period of time. Data should not be
forwarded to another organization without consent. Data protection act should be taken
into consideration so that data remain safe. In order to save the learning learner can
make use of relevant tool in which data can be collected. Further, to protect the data
which has been collected learner can use different type of tool so that learner can make
use of the collected data whenever it is required. With the help of these tools’ learner
can ensure that the data has been safe and can be used whenever it is been required
19

8.2 Explain the contribution of technology in making assessment process
There are many tools with the help of which learner can easily assessment process
effective. For example Google Docs which is an online version of Microsoft office which
is very helpful in assessment of any type of device. In addition to this there are many
technologies like mobile phones, handy cams, webcams which are very helpful to
capture the learner's communication verbally and this will help in improving
communication skills. In addition to this, there are many websites in which learner can
attempt online tests which will help in improving the communication skills and in
knowing the areas in which improvement are required. Further, in order to improve other
skills like leaders, decision making, problem solving, presentation skills, etc. there are
many videos on internet which will be helpful in enhancing ability and knowledge which
will help in achieving the desired goals and objectives of the learners.
At the time of making assessment process, technology plays a most important
role. There are various technological sources which can be used for assessing
individual performance such as: Online testing and recording of evidence including
audio or visual. It is the best process which may take over the internet and by the way of
using video and Skype tool. Here, learner and assessor can made face to face
interaction and easily make contact with worldwide people.
Another most common ways are emailing feedback and discussion forums. It
may send at any time at any place. Due to the increasing technological advancement e-
mails can be send just to make appropriate assessment process.
8.3 Evaluate requirement for equality and diversity in relation with assessment
There are many laws related to equality and diversity which has to be followed by
assessor. In this context, it includes The Equality Act 2010, which provides a legal
guideline which is very helpful in differentiating assessment and lectures. The learners
know that they will not be discriminated even if they are being associated with gender,
race, disabilities, religion, etc. Through diversity learners will be able to learn new things
and they will get to know about different types of culture which are been followed at
different countries.
Bilingualism is the person who has the ability to make use of two or more languages.
This is very helpful for the learners to learn new languages for the person of different
20

countries. In this situation, it becomes difficult for the assessor to make their
assessment if they do not have knowledge regarding the language which the learner
uses
Forms of inequality and discrimination: There are different forms of inequalities as
well such as gender biasness, salary inequalities, promotion inequality, gender
discrimination, cultural discrimination etc. All such types of inequalities at workplace
might leads to develop dissatisfaction among workers and they are not able to perform
quality tasks. It develops a negative brand image of company in front of customers as
well.
8.4 Explain the value of reflective practice and continuing professional development in
assessment process
Reflective is very helpful for learners to practice reflective as it helps to know where one
stands, the areas in which learner needs and improvement and what all are the
opportunities with the help of which learner can develop plan in order to make use of the
opportunity. In addition to this, continuing professional development will be helpful in
developing skills and capabilities which are essential for the personal as well as
professional development. There are skills like self-confidence, decision making,
leadership, communication, etc. which can be identifies with the help of practicing self-
reflective and identified skills can be developed with the help of continuing professional
development in assessment process. This way learner will be able to make use of these
assessment tools and can achieve the desired professional as well as personal goals.
There are various reflective practices which helps individuals in identifying their
self-development such as:
SWOT analysis: It is one of the most effective practice on the basis of which individual
can select the best criteria for their continuing professional development. CPD training
is the best source which helps in attaining required objectives and overcoming the
weaknesses as well.
Realistic targets for own development: After identifying the own weaknesses
individual might leads to set appropriate and realistic targets for their own development.
It proves to be very successful for them in their professional development. Here, learner
can develop smart, realistic, measurable, attainable goals for themselves. With the help
21

of this, they can make their own development and process out with the changing
statements. It helps them in growing their personality and overcoming with the existing
weaknesses as well.
Using feedbacks from students, colleagues and managers: It is another best
practice for the professional development. By taking several feedbacks from my
colleagues and managers I am able to find a room for improvements. It helps me in
determining the best suitable ways just to make improvements in their existing
practices.
Monitoring and modifications and updating knowledge: It is another major area for
continuing professional development in assessment process. With the help of keeping
close monitoring over the success learner is able to identify the area of improvement
and find all his mistakes at the same time. With the help of this learner is able to update
his knowledge with the changing time and maintain consistency in their development
and growth process.
CONCLUSION
From the above whole study I’ve concluded that in order to enhance the
knowledge of individual it is highly essential to go through the proper assessment
process. I need to maintain the effective learning and development process for all my
students so that they can learn and grow. Moreover, it has been articulated that there
are several risks faced by assessor such as health and safety, data protection, equality,
diversity etc. which requires to be maintain by following all the legislations. I will use
holistic approach as it’s the most effective approach through which students can be
motivated.
22

References
Swaiman, K. F., Ashwal, S. and Schor, N. F., 2011. Swaiman's pediatric neurology:
principles and practice. Elsevier Health Sciences.
Thomas, J. M. and Thomas, W. J., 2014. Principles and practice of heterogeneous
catalysis. John Wiley & Sons.
Walker, B. R. and Colledge, N. R., 2013. Davidson's principles and practice of medicine.
Elsevier Health Sciences.
Wasson, C. S., 2015. System Engineering Analysis, Design, and Development:
Concepts, Principles, and Practices. John Wiley & Sons.
Whitmore, J., 2010. Coaching for performance: growing human potential and purpose:
the principles and practice of coaching and leadership. Nicholas Brealey Publishing.
Wiliam, D., Lee, C. and Black, P., 2010. Teachers developing assessment for learning:
Impact on student achievement. Assessment in Education.
Zoeller, R. T., Brown, T. R. and Vom Saal, F. S., 2012. Endocrine-disrupting chemicals
and public health protection: a statement of principles from The Endocrine Society.
Endocrinology. 153(9). pp.4097-4110.
23