Reflective Journal: Assistant Manager Role, Skills Audit, Feedback

This reflective journal analyzes the role of an assistant manager, focusing on performance evaluation, skill development, and career progression. The journal explores key skills such as communication, time management, and team building, essential for effective management in both local and global organizations. It includes a detailed skills audit, outlining areas for improvement and a career development plan with specific actions for skill enhancement. The author reflects on feedback, leadership qualities, and personal development, emphasizing the importance of self-reflection and continuous learning. The journal concludes with a summary of findings and a call to action for enhancing current performance to meet the demands of the assistant manager role.

Reflective Journal
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Contents
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
Reflective Journal...................................................................................................................3
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
Reflection is a process which helps an individual or organisation to analyse and evaluate
their previous performance. This is more associated with the development and maximise of
individual performance by identifying the gaps that create problems to accomplish decided goals.
In this report, reflective journals highlights on the work performance related with job role of
assistant manager (Baird, Davidson and Mathiassen, 2017). Evaluation of skills and identify of
areas that are required to improve will also focused in the report. In the last, career and
progression plan and skills audit will also include in this report.
TASK
Reflective Journal
Work based activities perform an important role and according to this it define about all
task related with business. This consider all task are important for perform because it
demonstrate individual capabilities and skills. In the present scenario, local and multi-national
both organisation perform their operations and functions at a same platform. So it define that
assistant manager of a small organisation compete with management of global organisation. It is
important for me to maximise my skills and capabilities to match my work skills with the
international level. Within context of assistant manager job role communication, time-
management and effective speaker are the major skills adopted by an individual to perform their
work in an organised manner (Brockbank, McGill and Beech, 2017).
Evaluation of skills
Career development plan
The term career performs an important role and it helps me to enhance my occupational
status. In easy terms, strategy is formulated by formulation of career development plan for
accomplishing the success within future. Some actions related with my plan are mention as
follow:
Particular Improvement Action Use of resources Follow up
Role of manager Managers
perform and
manage all
projects at a
Action to
improve my
performance is to
attend training
Classes and
online sessions
are the important
resources that are
Monitoring of
classes is the
follow up step.
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same time. So I
will improve my
time-
management
skills.
sessions. used for
improving
performance.
Uses of skills Skills perform an
important role
and as a manager
I improve my
skills. For this I
am focused for
completion of
task
For improvement
overall skills I
join all training
sessions of
corporate
training.
Use of online
articles and
journals,
management
experts to
improve
capabilities and
skills.
Evaluation of
results is the
follow up of step
to analyse
improvement in
skills.
Constant
learning
With improve
and maximise
learning skills
my results are
improved as it
match with
update work
methods.
Learning skills
are improved
through focusing
and attending
workshops,
reading books
and seminars.
Books and online
learning are the
main resources
that relates with
my improvement
of constant
learning.
On the other
side, when I
become
professional it is
easy for me to
follow my skills.
With formulation of career plan this is identified various skills are required by me for
become an effective manager. According to career plan, it is important to identify essential skills
and it relates with manager position. Good communication, Time-management, Motivation and
Team-building are crucial skills for management (Farrell and Ives, 2015). The prime focus of
organisation is to appoint or recruit manager who are skilled and capable to manage overall
work. So it define individual complete task through engage of company functions and operations
with more efficiency to manage work in a performed manner.
Skills Audit
A skill audit is explained as an essential process and it is used for measuring as well as
recording the skills of an individual or group. I am focused towards performing work with more
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efficiency and it relates with manager role. This also helps to identify the skills and knowledge
which is required by the organisation in a manager.
Evaluation of Job Description- According to present scenario, all task are completed by
management through understand of job roles related with business. In the present scenario, work
is managed by individuals at national or international level. So this is mandatory to perform task
by analyse and improve job description methods (Farrell, 2016). My focused is to complete and
formulate job description through understand of company requirements. It determines I highlight
all those strengths which relates with organisation role. So all work is completed by analyse of
company goals and objectives. Also, job description evaluation aids to identify gap that create
problems for individuals to manage their work. On the other side, skills audit also helps for
completion of work with more efficiency and it helps me to identify and utilise all those skills
that improve overall performance.
Within context of manager, I am focused to improve the following skills for improve my career.
Some of them are mention as follow:
Good Communication- This define about all task that relates with business and it understand
about all individual roles. I am focused to improve my communication skills because this
improves my personal and professional work as they are universal in nature. This considered it is
implemented among all areas.
Time-management- The term time-management consider and evaluate all skills to perform task
through understand of company roles. I am focused towards start my career with the managerial
position and this is a top-position job role. So with evaluation of time-management skill this is
identified by me it helps me to complete all work in minimum-time.
Motivation- The existing motivation factor maximise my overall efficiency and it define about
all task which is related with my performance. This define motivation helps me for improve
efficiency and effectiveness through managing all work in an organised manner (Finch and et.
al., 2015). Moreover, motivation is one of the most appropriate factor through which my
efficiency related with business is improved.
Team-building- Role of manager related with all departments of an organisation and this
consider team-building perform an important role. This define with formulation and evaluation
of team-building skill they are already improved. Therefore, by completion of all tasks with
engage of other individuals. I am able to increase my performance as it also helps for managing
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and performing my performance in a systematic manner by build effective relations with other
team-members.
Feedback on the role of manager, from own and other point of view
Feedback is a process that performs an important role for the organisation and individual
to maximise their performance. This defines there are different task performed by management
and that are directly linked with goals and objectives of an individual. On the other side, by
evaluation of performance and working style from own point helps to generate an appropriate
self-reflection period. The quality of manager perform an important role for enhance overall
performance related with business (Gould and Taylor, 2017). Process and performance consider
towards complete of task with more efficiency and it also define about manager point of view.
This defines profits perform an important role which helps for complete of task according to self-
assessment task. I face lack of skills to manage task and also to engage individual among
organisation. Further, leadership perform the role to increase the performance. Some of the steps
related with action planning and self-appraisal are mention as follow:
Commence action: Leadership is the abilities via which the leader makes suitable
communication will the worker and transferred all the guidelines, plan and strategy to different
ordinates by using which all have extra clean desires and goal. It allows the organisation to get
completed profit in appropriate way via the set of action that receives implied in the business to
match individual results with manager.
Motivation: The chief will always be try to prove more situation approximately the other
worker by means of which more incentive function and responsibility get offer to the worker via
which their working fashion get changed. Moreover, it provides each monetary and the non-
monetary rewards and recognition with the aid of which employee come to be more influenced.
Provide guidance: It is the talent of the leadership by which the manage no longer most
effective supervise the crew however additionally get play the position of the manual as properly
and offer suitable steering to the worker through which their running widespread get extra
developed (Mann and Walsh, 2017). Manager has instructs the alternative employee by using
which their overall performance will get more advanced.
Generate confidence: It is the talents of the leader and feature develop the self-assurance
to the employee as it's miles greater crucial element through which they may executed their
desires and feature express their efforts with more perfection. In this the chief of the Amazon
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have provide an explanation for the worker about their function and according to that provide
steerage as well additionally get listen the problems of the worker and resolved that as soon as
feasible.
Build morale: It is greater vital that the entire employees which can be running in the
enterprise will have willing to make appropriate coordination with their job roles and work
(Rousseau and Olivas‐Luján, 2015). In this the chief will try and set off greater self-assurance
within the worker by means of which the consider get build up that take the general surround
because the triumphing team. As the chief of the Amazon have try to result in the morale inside
the employee with the aid of which they get accelerate and have carried out their paintings with
extra self-assurance and feature always perform their pleasant capabilities and get or maximise
income in future.
Professional personal development
Manager performs the role at top position and it defines about all areas related with
improvement factors. There are different task performed by management and it considered about
all roles and task that helps for pursue and enhance individual growth. All individual focus on
personal development factors and it define skills as well as abilities through which tasks are
enhanced through collaboration skills and abilities related individuals. Similarly, skills perform
an important role and this consider towards accomplish of high success in different fields.
Moreover, skills are considerate and focused on personal development and it is mention as
below:
Personal skills- With increase in interpersonal skills I am focused towards increase in my
performance through developing them in a collaborative manner (Ziomek-Daigle, 2017). It
determines that personal skills are analysed and evaluated by determining the career progression
plan. So this define that I am focused towards generate of longer results by making longer results
to perform work in a professional manner.
Improvement in attitude of workforce- The positive attitude helps me for completion of task
with more efficiency. This also define all work is managed with motive of long term retention
and it also engage long term priorities to retain in the market for longer period. Moreover,
manager positive attitude helps in accomplish of expected results by arrange of all projects in a
systematic manner.
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Objectives- Individual performs work with more ambitions so I am focused towards formulation
of transparent and right objectives. This also defines about all task and objectives by which long
term and short term goals is achieved through generate clear plans. It also makes longer results
by managing task to reach towards better position in the market through improve the individual
career.
CONCLUSION
With the analyses of above report it is concluded that reflective journal perform an
important role for improve the overall performance. Current employments factors are
accomplished through understand all practices and principles related with business management.
Career & progression plan, skills audit, etc. are the methods through which all work is completed
according to decided methods for reflect and analyse all skills related with business. In the last,
feedback is also included for improve the self-reflection practices to maximise current
performance with match skills according to current requirements.
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REFERENCES
Books and Journals
Baird, A., Davidson, E. and Mathiassen, L., 2017. Reflective technology assimilation:
Facilitating electronic health record assimilation in small physician practices. Journal of
Management Information Systems, 34(3), pp.664-694.
Brockbank, A., McGill, I. and Beech, N., 2017. Reflective learning in practice (pp. 18-28).
Routledge.
Farrell, T.S. and Ives, J., 2015. Exploring teacher beliefs and classroom practices through
reflective practice: A case study. Language Teaching Research, 19(5), pp.594-610.
Farrell, T.S., 2016. Anniversary article: The practices of encouraging TESOL teachers to engage
in reflective practice: An appraisal of recent research contributions. Language Teaching
Research, 20(2), pp.223-247.
Finch, D., Peacock, M., Lazdowski, D. and Hwang, M., 2015. Managing emotions: A case study
exploring the relationship between experiential learning, emotions, and student
performance. The International Journal of Management Education, 13(1), pp.23-36.
Gould, N. and Taylor, I., 2017. Reflective learning for social work: research, theory and
practice. Routledge.
Lee, L., Reinicke, B., Sarkar, R. and Anderson, R., 2015. Learning through interactions:
Improving project management through communities of practice. Project Management
Journal, 46(1), pp.40-52.
Mann, S. and Walsh, S., 2017. Reflective practice in English language teaching: Research-based
principles and practices. Taylor & Francis.
Rousseau, D.M. and Olivas‐Luján, M.R., 2015. Evidence‐Based Management. Wiley
encyclopedia of management, pp.1-3.
Ziomek-Daigle, J., 2017. Using reflective writing practices to articulate student learning in
counselor education. Journal of Creativity in Mental Health, 12(2), pp.262-270.
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