CLBE304: Cloud and Beyond - Atlassian Cloud Computing Report

This report examines the necessity of cloud computing for Atlassian Corporation PLC, an Australian software organization. It highlights the benefits of cloud computing in minimizing IT infrastructure expenses, enabling faster application deployment, and improving manageability. The report identifies Salesforce.com as a suitable SaaS solution for Atlassian, detailing the implementation process and addressing business process management within cloud environments. It explores cloud deployment requirements, including service and resource management, data center tool integration, and reporting, security, reliability, and visibility. The report discusses the advantages of cloud computing for Atlassian, particularly regarding software management complexities. The document covers various cloud computing solutions and ethical, governance, maintenance, and security considerations.

Running head: CLOUD AND BEYOND
Cloud and Beyond: Atlassian Corporation PLC
Name of the Student
Name of the University
Author’s Note:

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Executive Summary
The major objective of this report is to understand about the necessity of cloud computing in
the Australian software organization of Atlassian Corporation PLC. According to the analysts
of cloud computing, this particular technology enables the organizations in avoiding as well
as minimizing each and every up front expense of IT infrastructures. Cloud computing is also
responsible for allowing the enterprises in getting up of applications so that they could run
faster with improvised manageability or lesser maintenance. It even enables the teams of IT
to more promptly adjust these resources in fulfilling the fluctuating as well as unpredictable
demands. Major innovations and creativity within such distributed computing or
virtualization or even the improved accessibility to higher speed Internet connectivity for
having increased interests in cloud computing. This report has identified Salesforce.com or
SaaS solution appropriate for Atlassian for securing their products and services from any type
of external threat or risk. Moreover, the implementation process of Salesforce.com is also
provided in this report.

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Table of Contents
1. Introduction............................................................................................................................3
2. Business Process Explanation or Application........................................................................4
3. Cloud Deployment Requirement............................................................................................7
4. Cloud Computing Solutions and Justifications....................................................................10
5. Cloud Computing Solution Issues in Ethical, Governance, Maintenance and Security......13
6. Implementation of the Proposed Cloud Computing Solution..............................................15
7. Conclusion............................................................................................................................17
References................................................................................................................................19
Appendix..................................................................................................................................22

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1. Introduction
Cloud computing could be referred to as the on-demand accessibility for various
resources of computer systems, mainly for computing power and data storage. It does not
require direct active management by the respective user and hence cloud could easily and
promptly allow any kind of data transfer without involving complexities (Rittinghouse &
Ransome 2017). The major clouds even consist of such functions, which are being dispersed
on various distinctive locations from every centralized server. When this link of this cloud is
being checked with the user and is being checked as much close, it could be designated any
edge server.
The service providers of cloud could substantially screen, keep up and then gather
confidential data regarding firewalls, counteractive action framework, information streaming
and intrusion identification within the respective networks (Hashem et al. 2015). The
concepts of this time sharing system became extremely popular through remote job entries.
Full time sharing solutions were being made available with all popular vendors like DEC and
IBM and the major platforms that were involved were Multics, Cambridge CTSS and UNIX
ports. The respective model of data centre, in which users have submitted jobs to the
operators for running over IBM mainframes was substantially predominant (Botta et al.
2015).
The following report would be providing a brief discussion on deployment of cloud
computing in a popular Australian organization, Atlassian Corporation PLC. It is an
Australian enterprise software company, which eventually develops various products for the
respective software developer, content management and project managers. This specific
organization has become popular for its unique application of issue tracking, known as Jira
and even for its team collaboration or the wiki product, called Confluence (Atlassian.com.

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2019). They are serving more than 135000 customers and hence cloud would be an important
and significant requirement in the business. Subsequent cloud computing solutions and issues
for ethical, governance, maintenance and security would be provided in the report with
details.
2. Business Process Explanation or Application
Business process management in cloud computing could be demonstrated as the
utilization of tools, which are eventually delivered as the software services in a network
(Whaiduzzaman et al. 2014). The cloud business process management business logic is being
implemented over an application service as well as business data residing within the storage
of cloud. This particular business process of cloud helps in workload resilience and helps in
reducing redundant resources for ensuring resilient storages and even for keeping the
workloads running of the users, mainly in global regions. The computing resources are being
measured at this granular level and allows these users in paying only for various resources,
used by them. The cloud providers are extremely competitive in nature and they continuously
expand the services for differentiating themselves (Chen et al. 2015). It eventually led to the
public IaaS providers for offering much more than the storage instances and common
computing resources.
A server less computing allows the developers in creation of codes so that the cloud
providers could load and execute the code in response to the real world events and for this
reason the users do not need to consider regarding the instance and server aspects of cloud
implementation (Ali, Khan & Vasilakos 2015). The respective users have to pay only for
several transactions, which the function could execute. This public cloud even provides itself
effectiveness towards processing of big data that could demand for excessive computing
resources for smaller durations. These providers of cloud have also responded with the

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services of big data like Google BigQuery for the larger scaling data warehouses to process
huge data sets.
The next crop for emerging cloud technology as well as service related to machine
learning and artificial intelligence (Tao et al. 2014). Such distinctive technologies help in
building machine understanding, enabling systems for mimicking human understandings or
even responding to the changes in confidential data for providing advantages to businesses.
Security has always been a top priority in implementing cloud computing technology. The
businesses that contemplate cloud adoption can eventually share the underlying hardware
infrastructures within several clients since public cloud is one of the multi-tenant
environments. The entire environment majorly hassles for the abundant isolations within
every logical computing resources (Wei et al. 2014). The subsequent access to the public
cloud storages is then guarded by the credentials of account login of every customer.
Several companies bound by the complicated regulatory obligations as well as
governance standards are hesitant for placing workloads and data within the public cloud for
theft or loss of data (Chen 2014). The resistance to data management often gets faded since
this logical isolations have proven to be scalable and has an addition of data encryption as
well as several tools of access and identity management with improvised security in the
cloud. The business process management is a basic discipline within operational
management, where individuals could utilize numerous methodologies for discovering,
modelling, analysis, measuring, improving, optimizing as well as automating the business
procedures. A proper combination of all such methodologies that are being utilized for
managing the organizational business process for cloud computing is termed as cloud
computing business process management (Almorsy, Grundy & Müller 2016). The respective
procedures could be repeatable and structured as well as variable in nature. Although, these

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are not needed, allowing technologies with cloud computing could be eventually utilized with
the business process management.
This could be differentiated from the program management or process management so
that the results of the projects are well improved. The major distinctions within project
management and program management mainly include predictability and repeatability
(Sadiku, Musa & Momoh 2014). When the working sequence or structure is absolutely
unique in nature, it refers to as a project. In this business process management, there exists a
sequence of work, which could vary from instances and there exist numerous business rules,
conditions and gateways. The main key would be predictability and it helps in understanding
the total conditions for the procedure to take any one route. Total quality management as well
as continual improvement procedural methods are being observed in this type of business
process management.
Since cloud can help in integrating application software tasks, it becomes quite easier
for the users to bring out effectiveness and efficiency in the business (Gai et al. 2016).
Atlassian has to deal with several complexities related to software management and for this
purpose, cloud computing would be an extremely good solution to eradicate any kind of
threats or issues. The main products of this particular organization include Jira, Confluence,
Stride or Hipchat, Bitbucket Server, Bamboo, Fisheye, OpsGenie, Trello, Crucible ad Crowd.
Each of these above mentioned products are extremely vulnerable to threats and risks and
should be protected under every circumstance (Botta et al. 2014). This particular technology
can visualize, measure, analyse, improvise, control and even re engineer the several processes
right from scratch for effective outcomes.
The entire process of cloud computing can be applied in the business of Atlassian
Corporation PLC as both of them are taking benefits of the cloud after offering a larger range

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of services to both the consumers and the enterprises for using with greater potential as well
as flexibility offered by them (Aazam & Huh 2014). The respective computer processes and
calculations occur remotely and the customers, who sign up to the cloud services try to access
them online through either special computerized programs or within web browsers, in which
the required variables are being inputted for the task. It becomes quite easy to process remote
data and even storage systems.
3. Cloud Deployment Requirement
Atlassian Corporation PLC, being the part of the Australian software industry has to
ensure that no threat or risk is affecting the business processes and products under any
circumstance (Marinescu 2017). This cloud computing has always been a major technology
trend for the businesses and it has also become a main element of a modernized application
integration strategy. Cloud computing can save costly hardware while having to control as
well as maintain the data centre in house and hence numerous organizations are turning to the
cloud providers such as Microsoft Azure, Google Cloud and Amazon Web Services. It
ensures flexibility in cloud infrastructures for providing modern storage resources,
networking and computing (Jula, Sundararajan & Othman 2014). Atlassian, hence would be
able to gain various distinctive advantages and benefits in the business and even eradicating
issues related to risks and security threats. The various requirements of cloud computing in
the organization of Atlassian Corporation PLC are given below:
i) Service and Resource Management: The first as well as the most significant
requirement of cloud deployment in Atlassian would be service and resource management. A
cloud infrastructure can virtualize each and every component of a data centre (Aazam et al.
2014). The management of services is a measured package of every application or service,
which the end users could eventually implement and control through a private or public cloud
vendor. A simple tool for outlining as well as gauging services is extremely important for the

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cloud administrators to ensure better market functionalities. The requirements of service
management for containing resource maintenance, guarantees of resources, billing cycles or
even measured regulation (Oliveira, Thomas & Espadanal 2014). As soon as cloud would be
implemented, these management services must help in creating policies for the workflows
and data for ensuring if it is absolutely efficient and the procedures are being delivered to the
systems within the cloud infrastructure.
ii) Data Centre Management Tools Integration: The second important and
significant requirement of cloud deployment in Atlassian would be efficient integration of
data centre management tools (Avram 2014). Every data centre use a variety of several
information technology tools for the management of systems, directories, billing, customer
care, provisioning and security amongst all others. These types of works with the services of
cloud management as well as open application programing interfaces are required for
integration with the existing operations, administration, provisioning as well as maintenance
of systems. The modernized cloud services can eventually support the existing infrastructure
of the data centre and even for leveraging modernized software, virtualization and hardware
or even any other technology (Stergiou et al. 2018). Hence, Atlassian Corporation PLC would
not be facing any complexity regarding integration of data centre management tools.
iii) Reporting, Security, Reliability and Visibility: The third distinctive and important
requirement of cloud deployment in Atlassian would be reporting, high security, reliability
and visibility (Toosi, Calheiros & Buyya 2014). The respective data centres require higher
levels of real time visibility and reporting capabilities within the cloud environments for
guaranteeing high compliance, service level agreements, charge backs, billing and security.
Without the presence of visibility and robust reporting, management of system performances,
customer services as well as the other procedures would be absolutely impossible. For being
completely reliable, the cloud infrastructure should operate regardless of the failing

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components. Moreover, for the core purpose of safeguarding the cloud, these distinctive
services should make sure that the applications and data are absolutely secured while
providing accessibility to all those users, who are authorized and authenticated in nature
(Manvi & Shyam 2014). Thus, Atlassian would not get into any type of issue or complexity
in terms of data reliability and security.
iv) Interfaces for the Developers, Administrators and Users: This is yet another vital
and noteworthy requirement of cloud deployment for the organization of Atlassian
Corporation PLC (Rahimi et al. 2014). An automatic implementation as well as self-service
interfaces could make the complex cloud services much easier for the end users and hence
helping out customers with low operating costs as well as delivering subsequent adoption.
These self-service interfaces eventually offer the customers with the core capability of
efficiently launch the cloud services after management of their own data centres virtually,
driving and designing the templates, maintenance of virtual storages, using libraries and
networking resources. The administrator interfaces eventually present excellent visibility to
every resource, service offers, templates, several cloud users and virtual machine of Atlassian
Corporation PLC. These significant structures are responsible for integration of the
application program interfaces for their developers.
v) Providing better Flexibility and Agility: The business processes as well as the
products and services of Atlassian Corporation PLC would be gaining high flexibility and
agility and they would be able to eradicate all type of issues and complexities in a better
manner. Most of the cloud service infrastructures are being offered as self manageable, in
which the service changes could be eventually made in few moments only (Fehling et al.
2014). It eventually improvises the overall efficiency and uptime of the business systems,
during enabling every off site co-worker and partner in accessing the shared data over mobile
devices, whenever needed. With a proper cloud infrastructure managing the procedures, the

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respective organization can become extremely focused on business and not only on
information technologies.
vi) High Security and Privacy: Another vital and noteworthy requirement of cloud
deployment for the organization of Atlassian Corporation PLC would be higher security as
well as privacy. There exists a basic misconception that these cloud services are not at all safe
and secured and the confidential data or information could be compromised. However, there
exist few risks, which could be blown out of proportion in respect to the enterprise level
cloud services and infrastructure (Xia et al. 2016). The respective providers and technologies
of cloud infrastructure are eventually improvising security and protection against the data
breaches, viruses and hackers with strong firewalls, advanced keys of encryption as well as a
hybrid approach, which could eventually store confidential data within the private cloud and
any other data and applications within the public cloud.
4. Cloud Computing Solutions and Justifications
Cloud computing helps in reduction of cost incurring in the business and hence it
becomes quite easier for the business to enhance extreme effectiveness and efficiency without
any type of complexity or issue. The overall operating expenses of Atlassian Corporation
PLC would be reduced after setting up and management of the own data centre (Barbarossa,
Sardellitti & Di Lorenzo 2014). Taking up of the process starts for adding up with several
types of software, IT experts and hardware as well as the up gradations come with the multi-
faceted set ups. There could be numerous solutions of cloud computing, which could be
deployed within the organization of Atlassian. The solutions with details and justifications
are provided below:
i) Web Based Services: This is the first solution of cloud that can be implemented
within the organization of Atlassian Corporation PLC for ensuring major effectiveness and

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efficiency in their business (Gangwar, Date & Ramaswamy 2015). These web based services
eventually enable the businesses in selection of various web functionalities and not only a full
blown application. With the help of UDDI and XML open standards as well as any other
language over a protocol, these web based applications could eventually integrate with all
other parts of the business. The user could utilize web based services for easier payroll and
even account processing. Such distinctive services enable the user in choosing the assortment
of every web application for the respective business. Atlassian Corporation PLC would be
able to choose individual services via multiple providers and utilize them along with the
existing solution (Sen 2015). This type of service could even reduce the complexities of data
management and extra expenses.
ii) Software as a Service: The second important and significant solution of cloud
computing that could be implemented within the organization of Atlassian Corporation PLC
for ensuring major effectiveness and efficiency in their business would be SaaS or software
as a service (Yannuzzi et al. 2014). It is considered as the most commonly utilized area of
cloud computing, which eventually provides numerous cloud tenant accessibility to any
particular application. Office 365 is the basic form of software as a service, in which anyone
could open a monthly subscription to the suite of Microsoft Office products and services.
This particular cloud computing solution can provide a completed solution being owned as
well as managed by the provider of information technology services (Etro 2015). Such
distinctive solutions are referred to as optimal for all types of end user applications for the
regular operations.
iii) Infrastructure as a Service: Another vital and significant solution of cloud
computing that could be implemented within the organization of Atlassian Corporation PLC
for ensuring major effectiveness and efficiency in their business would be IaaS or
infrastructure as a service (Hsu, Ray & Li-Hsieh 2014). This specific cloud computing model